IPhone 4 says connected to wifi but shows 3g connection. I've tried turning off 3g - that does enable the wifi logo, but then when I try to connect to something it changes to 2g. Tried resetting network connection in general setting.
I've tried everything.... I see this problem all over the web, but no one seems to have an answer... so I know it's not just me. Laptops and other wireless devices connecting fine, just iPhone 4 has problem.
When you say you have tried "everyihing" that doesn't provide enough information to help you, as one person's "everything" is quite different from another person's "everything". In the absence of knowing what you have tried, the following are the most common causes of this problem.
Turning off 3G will just switch you to EDGE. You can turn off Cellular Data, but that won't make it connect to WiFi if your WiFi isn't working, it will just eliminate all data access to your phone.
Easiest to try answer if it is only your home WiFi, and it works other places: Reboot your router.
Next, update the firmware in your router.
If it doesn't work with any WiFi anywhere first Reset Network settings. If that doesn't fix it, restore the phone using iTunes.
You didn't say what symptoms you got, or when you were trying to use WiFi. You do know that the iPhone turns off WiFi when the phone is on standby to preserve battery, right? So if it only fails to connect to WiFi when you are not actively using it that is normal.
Similar Messages
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I lost my iPod today. If I use find my iPhone on my laptop, will it show me where my iPod is even if I haven't used the wifi there before? And will it play the sound if I hit "play sound"? Can they turn the iPod off if it's in lost mode?
No, since it will not automatically connect to an unknown network
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
My iPhone 4 wont turn on, It wont go passed the charging icon and then when I take the charger out it says it needs charge. Its not the charger as iv tried several and holding lock and home button doesnt work please help!!!!!
Hello there, Conorjl7.
The following Knowledge Base article provides some good, practical steps for troubleshooting issues with charging:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My Iphone 5 suddenly turned off and there is only the Itunes logo with the usb image and arrow key. I've now connected to Itunes but it doesn't work
Have a look through this Doc
http://support.apple.com/kb/TS3281 -
My Ipad icloud account has been locked an now i want to delete it but i can't please help me because when u try to delete it it says "Turn Off Find My iPad?" when i press delete acoount and turn off it wants to fill the passwor field but it says that you account has been locked for some security reasons and please help me to delete it.
Go to Settings>icloud, scroll to bottom of screen and tap Delete Account. Then log in using a different ID.
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Have a 2008/9 iMac on starting up today I have only a white screen, apple icon and a continuous revolving sun. Have tried turning off and on and disconnecting and reconnecting the power with no affect - any thoughts or advice please. Thanks Matt
If your iMac came w/system DVDs, do the following:
Disconnect all devices from the computer then do the following:
Boot up from your DVD that originally came w/the iMac while holding down the "c" key.
Select the language you wish to use, and then choose "Disk Utility" from the menu bar.
Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the "repair disk" button in the right hand section of the window.
Once this process has been completed restart your computer and repair permissions directly from Disk Utility.
If Disk Utility is unable to complete the repair, you will need to use a stronger 3rd party utility like DiskWarrior, Techtool PRO (not Deluxe) or Drive Genius. -
Hi there guys i got an ipod touch 4 generation last yr it turns on and shows the apple but then freezes ive even tried to click the home button and on button on the same time but it restarts and freezes at the apple any suggens to fix it guys please thanks heaps guys
Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
In iOS6 text message previews would be shown in the notification center when the phone was unlocked and would just show up as "text message" or "imessage" in the lock screen...is there a way to change it so it's the same in iOS7? currently with "no preview" picked, whenever I swipe down in my notification center it just shows text messages with the contact name and not the message itself like it used to.
I've set up another user on my home Mac and left that one logged in. Now when I connect from work it asks me if I want to share the screen or log on virtually as my user. I think choosing the second option doesn't power up the screen.
Matt -
My iPod touch's screen is not working. I shut it off and turned it back on a hundred times. No matter what I do, it will not work. What do I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I want to remove or turn off apps that came with the iphone 4s i don't use them
i want to remove them
as already stated in your original post they can't be removed.
http://discussions.apple.com/message/25364511#25364511
Creating another post on the same subject isn't going to alter the correct answer. -
My ipad2 has suddenly decided not to connect to the internet either through Safari or email. My WiFi signal is strong and all other devices in my house are connecting ok. I have tried pressing the home and off buttons together to get the Apple Logo but this has not changed anything, still cannot connect. "Safari cannot open the page because your ipad is not connected to the internet"
I have done this and no difference
I have just realised what has caused the problem.
Yesterday I fitted an additional Homeplug with built in wireless N adapter ( I alreday have another type fitted from my main router position) The wireless system to my ipad is obviously "confused" . Having now removed the second homeplug and reset my ipad all is now ok -
Hi, I have a new iPhone 4 and i am having difficulty joining my wifi at home, at work it connects straight away but at home it won't recognise the airport connection and states could not access cellular data network. I have tried all the usual resetting network connections etc, any suggestions please?
Cheers GregAlso when I try to connect to my Wi-Fi itsays it can't find the network, but my mac air & my wifes ipad are connected! Cheers Greg
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My ipod 4G won't connect to my wifi at home with new router. Says "unable to connect" and won't give me any other options. Have tried resetting network connections. I don't want to lose anything. I have tried turning everything off and back on again. Desktop and laptop are working fine. Sometimes it turns on suddenly and I can use it for like 20 mins but then shuts off again. Same thing is happening with my dad's iphone, Help.
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
when i connect my iphone to my laptop and open itunes it shows my iphone has nothing on it(no music, no movies, etc...) then when i try to sync it says iphone is is full and can only put in a selected amount of songs. Take in mind this is my first time to sync with this laptop(HP 15 ENVY) and as well my laptop is just brand new. just got it a week ago. so how do i fix this prob. and also when i open my itunes store and then view my account it says error occurred either debug it through Microsoft visual studio or close program. I tired copying all the .dll files to the itunes folder didn't help
I cannot address the sync services error right now, but the error that you receive when you change from sync to manually manage music is what happens when you change. Once you change to manually manage music, it erases all of the music and will only put the music that you want on the phone, content that you manually drag over to it. See if this support document helps you out. http://support.apple.com/kb/HT1535
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My ipad is showing a wi-fi network, but will not connect. I've tried turning off and on, and went through the troubleshooting, still nothing. Then I reset network settings as suggested, still nothing. Any ideas?
that is the router I am on now reply to this message from my desktop, the router seems to be working fine, thanks
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