ITunes 10.6.3 freezes/spinning wheel when I click the 'book' tab for the ipad. HELP!
Hey all,
Tried searching the net but cannot find a suitable solution to my problem
This problem occurs every now and then, but this time I can't fix it.
When I connect my ipad to my Macbook (2.2 Ghz Intel Core 2 Duo 2009 running OS 10.5.8) and I try to click any tab (Music/Book/Apps etc) when I have the ipad selected in iTunes - iTunes freezes and I get the spinning wheel of death!
I really need to sync up some documents into ibooks and am getting really frustrated.
I plan to buy a Macbook Pro in the coming months so upgrading iTunes or OS is not something I want to be doing, I just want to be able to sync books without iTunes crashing on me.
Have tried restarting computer and iTunes, checking active and inactive ram in the Activity Monitor but nothing works.
Any help would be greatly appreciated.
Thanks!
What version of iTunes do you have on your computer?
http://www.apple.com/itunes/download/
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Spinning Wheel when I click the add user permission
When I open the "Info" editor and unlock the padlock, I get the spinning wheel when I click the "+" to pull up the Users list.
The only solution is to restart force quit Finder because it becomes unresponsive.
This happens on any file and folder and as soon as I clikc the plus icon, even if the padlock is still locked.
I runned Disk Utility to fix permissions and also restarted the OS but nothing has improved.
The hardware is a MacMini with Maverick 10.9.2 and Server.app installed.Linc,
there is no crash report until I force the fined to restart.
So.. as soon I press the plus sign to add a user I get nothing in the console log.
When I forcefully quit the finder I get:
4/16/14 11:34:19.221 AM com.apple.launchd.peruser.501[583]: (com.apple.Finder[64457]) Exited: Terminated: 15
Then the crash report right after.
4/16/14 11:34:21.275 AM spindump[64574]: Saved hang report for Finder version 10.9.2 (10.9.2) to /Library/Logs/DiagnosticReports/Finder_2014-04-16-113421_intersides.hang
No User Diagnostic entries.
The hang report is this:
Date/Time: 2014-04-16 11:34:16 -0500
OS Version: 10.9.2 (Build 13C64)
Architecture: x86_64
Report Version: 18
Command: Finder
Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Version: 10.9.2 (10.9.2)
Build Version: 2
Project Name: Finder_FE
Source Version: 885002006000000
Parent: launchd [583]
PID: 64457
Event: hang
Duration: 2.22s
Steps: 23 (100ms sampling interval)
Hardware model: Macmini4,1
Active cpus: 2
Fan speed: 1796 rpm
Free pages: 39393 pages (+3562)
Pageins: 0 pages
Pageouts: 0 pages
Swapins: 0 pages
Swapouts: 0 pages
Process: Finder [64457]
Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Architecture: x86_64
Parent: launchd [583]
UID: 501
Sudden Term: Dirty
Task size: 8422 pages
Thread 0x2209b2 DispatchQueue 1 priority 46
23 start + 1 (libdyld.dylib) [0x7fff9363d5fd]
23 ??? (Finder + 26480) [0x10131d770]
23 NSApplicationMain + 940 (AppKit) [0x7fff94f3f913]
23 -[NSApplication run] + 646 (AppKit) [0x7fff94f54b89]
23 ??? (Finder + 150389) [0x10133bb75]
23 -[NSApplication sendEvent:] + 2021 (AppKit) [0x7fff951046e4]
23 -[NSWindow sendEvent:] + 11296 (AppKit) [0x7fff95165b48]
23 -[NSControl mouseDown:] + 706 (AppKit) [0x7fff951e41ad]
23 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 487 (AppKit) [0x7fff951e4a97]
23 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2316 (AppKit) [0x7fff951e56c5]
23 -[NSCell _sendActionFrom:] + 128 (AppKit) [0x7fff951cbced]
23 -[NSControl sendAction:to:] + 86 (AppKit) [0x7fff9517f1be]
23 -[NSApplication sendAction:to:from:] + 327 (AppKit) [0x7fff9517f340]
23 ??? (Finder + 2875387) [0x1015d4ffb]
23 ??? (Finder + 2890028) [0x1015d892c]
23 -[IdentityPickerInternal runModalForWindow:modalDelegate:didEndSelector:contextInfo:] + 134 (Collaboration) [0x7fff94814a01]
23 -[NSWindowController window] + 110 (AppKit) [0x7fff951dd016]
23 -[NSWindowController _windowDidLoad] + 450 (AppKit) [0x7fff951f641c]
23 -[IdentityPickerInternal windowDidLoad] + 357 (Collaboration) [0x7fff94812ee3]
23 +[ABAddressBook sharedAddressBook] + 69 (AddressBook) [0x7fff8cc6a651]
23 +[ABAddressBook nts_CreateSharedAddressBook] + 49 (AddressBook) [0x7fff8cc6a7de]
23 +[ABAddressBook nts_SharedAddressBook] + 73 (AddressBook) [0x7fff8cc6a8cc]
23 -[ABAddressBook nts_InitializeDatabase] + 36 (AddressBook) [0x7fff8cc6c916]
23 -[ABProcessSharedLock lock] + 418 (AddressBook) [0x7fff8cc6cb7b]
23 __fcntl + 10 (libsystem_kernel.dylib) [0x7fff8c2f5fe2]
*23 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f3b26]
*23 unix_syscall64 + 499 (mach_kernel) [0xffffff800063e363]
*23 fcntl_nocancel + 7095 (mach_kernel) [0xffffff80005be877]
*23 VNOP_ADVLOCK + 106 (mach_kernel) [0xffffff80003ff96a]
*23 lf_advlock + 1349 (mach_kernel) [0xffffff80005cf225]
*23 msleep + 114 (mach_kernel) [0xffffff80005e1802]
*23 ??? (mach_kernel + 4068821) [0xffffff80005e15d5]
*23 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d1be]
*23 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*23 ??? (mach_kernel + 223627) [0xffffff800023698b]
*23 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e42]
Thread 0x2209cf DispatchQueue 2 priority 48
23 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff8be2f152]
23 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8c2f7662]
*23 ??? (mach_kernel + 3949760) [0xffffff80005c44c0]
Thread 0x2209e9 priority 46
23 thread_start + 13 (libsystem_pthread.dylib) [0x7fff9414afc9]
23 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9414672a]
23 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff94146899]
23 _NSEventThread + 144 (AppKit) [0x7fff9510116e]
23 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff930b10b5]
23 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff930b1779]
23 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff930b2155]
23 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8c2f2a1a]
*23 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000216800]
Thread 0x220ee8 priority 0-46
23 start_wqthread + 13 (libsystem_pthread.dylib) [0x7fff9414afb9]
23 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x7fff8c2f6e6a]
*23 wq_unpark_continue + 0 (pthread) [0xffffff7f80bea6ae]
Thread 0x220ef5 priority 46
23 thread_start + 13 (libsystem_pthread.dylib) [0x7fff9414afc9]
23 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9414672a]
23 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff94146899]
23 ??? (Finder + 31856) [0x10131ec70]
23 ??? (Finder + 2387182) [0x10155dcee]
23 ??? (Finder + 873094) [0x1013ec286]
23 ??? (Finder + 172204) [0x1013410ac]
23 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8c2f6716]
*23 psynch_cvcontinue + 0 (pthread) [0xffffff7f80bec940]
Binary Images:
0x101317000 - 0x1017e5ff5 com.apple.finder 10.9.2 (10.9.2) <44F7D842-1D12-392F-AFF7-FEEA9FD48D36> /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
0x7fff8be2c000 - 0x7fff8be46fff libdispatch.dylib (339.90.1) <F3CBFE1B-FCE8-3F33-A53D-9092AB382DBB> /usr/lib/system/libdispatch.dylib
0x7fff8c2e1000 - 0x7fff8c2fdff7 libsystem_kernel.dylib (2422.90.20) <20E00C54-9222-359F-BD98-CB79ABED769A> /usr/lib/system/libsystem_kernel.dylib
0x7fff8cc57000 - 0x7fff8ce9dfff com.apple.AddressBook.framework 8.0 (1369) <3D1A8D58-6A9E-366C-BDB8-ECC6F279DB24> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff93041000 - 0x7fff93226fff com.apple.CoreFoundation 6.9 (855.14) <617B8A7B-FAB2-3271-A09B-C542E351C532> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff9363a000 - 0x7fff9363dff7 libdyld.dylib (239.4) <CF03004F-58E4-3BB6-B3FD-BE4E05F128A0> /usr/lib/system/libdyld.dylib
0x7fff94145000 - 0x7fff9414cff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff9480d000 - 0x7fff94819fff com.apple.Collaboration 71 (71) <0CD617F3-354C-3FEF-A966-C2553B7662EE> /System/Library/Frameworks/Collaboration.framework/Versions/A/Collaboration
0x7fff94f3d000 - 0x7fff95ab3fff com.apple.AppKit 6.9 (1265.19) <12647F2F-3FE2-3D77-B3F0-33EFAFF2CEA7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
*0xffffff7f80be7000 - 0xffffff7f80beefff com.apple.kec.pthread 1.0 (1) <619F6A5D-FFA2-3B59-9993-958FD7154B83> /System/Library/Extensions/pthread.kext/Contents/MacOS/pthread
*0xffffff8000200000 - 0xffffff80007a513a mach_kernel (2422.90.20) <9FEA8EDC-B629-3ED2-A1A3-6521A1885953> /mach_kernel
Process: accountsd [640]
Path: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
Architecture: x86_64
Parent: launchd [583]
UID: 501
Sudden Term: Clean (allows idle exit)
Task size: 153 pages
Importance: Adaptive, Background Priority
IO Policy: Utility
Timers: Coalesced
Thread 0xad2 DispatchQueue 1 priority 4
23 start + 1 (libdyld.dylib) [0x7fff9363d5fd]
23 ??? (accountsd + 6850) [0x107760ac2]
23 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff930b10b5]
23 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff930b1779]
23 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff930b2155]
23 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8c2f2a1a]
*23 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000216800]
Thread 0xae8 DispatchQueue 2 priority 4
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23 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8c2f7662]
*23 ??? (mach_kernel + 3949760) [0xffffff80005c44c0]
Binary Images:
0x10775f000 - 0x107760fff accountsd (336.9) <806AD9DD-23C7-3DB5-BE2F-C3E4D3E27EA9> /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
0x7fff8be2c000 - 0x7fff8be46fff libdispatch.dylib (339.90.1) <F3CBFE1B-FCE8-3F33-A53D-9092AB382DBB> /usr/lib/system/libdispatch.dylib
0x7fff8c2e1000 - 0x7fff8c2fdff7 libsystem_kernel.dylib (2422.90.20) <20E00C54-9222-359F-BD98-CB79ABED769A> /usr/lib/system/libsystem_kernel.dylib
0x7fff93041000 - 0x7fff93226fff com.apple.CoreFoundation 6.9 (855.14) <617B8A7B-FAB2-3271-A09B-C542E351C532> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff9363a000 - 0x7fff9363dff7 libdyld.dylib (239.4) <CF03004F-58E4-3BB6-B3FD-BE4E05F128A0> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff80007a513a mach_kernel (2422.90.20) <9FEA8EDC-B629-3ED2-A1A3-6521A1885953> /mach_kernel
Process: Activity Monitor [64432]
Path: /Applications/Utilities/Activity Monitor.app/Contents/MacOS/Activity Monitor
Architecture: x86_64
Parent: launchd [583]
UID: 501
Sudden Term: Dirty
Task size: 9195 pages (-323)
CPU Time: 0.117s
Thread 0x2208af DispatchQueue 1 priority 0-47 cpu time 0.084s
23 start + 1 (libdyld.dylib) [0x7fff9363d5fd]
23 NSApplicationMain + 940 (AppKit) [0x7fff94f3f913]
14 -[NSApplication run] + 553 (AppKit) [0x7fff94f54b2c]
14 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122 (AppKit) [0x7fff94f60a2b]
14 _DPSNextEvent + 1434 (AppKit) [0x7fff94f613de]
14 _BlockUntilNextEventMatchingListInModeWithFilter + 65 (HIToolbox) [0x7fff95be85bc]
12 ReceiveNextEventCommon + 479 (HIToolbox) [0x7fff95be87b7]
12 RunCurrentEventLoopInMode + 226 (HIToolbox) [0x7fff95be8a0d]
11 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff930b10b5]
11 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff930b1779]
11 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff930b2155]
11 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8c2f2a1a]
*11 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000216800]
1 CFRunLoopRunSpecific + 340 (CoreFoundation) [0x7fff930b10d4]
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1 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23 (CoreFoundation) [0x7fff930bfee7]
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1 CA::Context::commit_transaction(CA::Transaction*) + 236 (QuartzCore) [0x7fff9328733c]
1 CA::Layer::layout_and_display_if_needed(CA::Transaction*) + 35 (QuartzCore) [0x7fff932878b1]
1 CA::Layer::display_if_needed(CA::Transaction*) + 590 (QuartzCore) [0x7fff93288162]
1 -[_NSTiledLayer display] + 404 (AppKit) [0x7fff951117e8]
1 -[_NSTiledLayerContents update:] + 5545 (AppKit) [0x7fff95113075]
1 -[NSTileLayer display] + 119 (AppKit) [0x7fff95116bcf]
1 CA::Layer::display_() + 1539 (QuartzCore) [0x7fff93288a2b]
1 x_blame_allocations + 84 (QuartzCore) [0x7fff93288f1c]
1 ___ZN2CA5Layer8display_Ev_block_invoke + 59 (QuartzCore) [0x7fff93288f60]
1 CABackingStoreUpdate_ + 2220 (QuartzCore) [0x7fff93289812]
1 -[NSTileLayer drawInContext:] + 169 (AppKit) [0x7fff958ecf25]
1 -[CALayer drawInContext:] + 115 (QuartzCore) [0x7fff9328ac89]
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1 -[_NSTiledLayer drawTile:inContext:] + 654 (AppKit) [0x7fff95116fb8]
1 -[CALayer drawInContext:] + 115 (QuartzCore) [0x7fff9328ac89]
1 -[_NSBackingLayerContents drawLayer:inContext:] + 149 (AppKit) [0x7fff9511747c]
1 -[NSView(NSLayerKitGlue) drawLayer:inContext:] + 108 (AppKit) [0x7fff950c1618]
1 -[NSView(NSLayerKitGlue) _drawViewBackingLayer:inContext:drawingHandler:] + 2297 (AppKit) [0x7fff950c1f23]
1 __46-[NSView(NSLayerKitGlue) drawLayer:inContext:]_block_invoke + 186 (AppKit) [0x7fff950c212d]
1 -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inGraphicsContext:CGContext:topView:shoul dChangeFontReferenceColor:] + 1082 (AppKit) [0x7fff950c2677]
1 -[NSTableView drawRect:] + 1484 (AppKit) [0x7fff950e7441]
1 -[NSOutlineView drawRowIndexes:clipRect:] + 113 (AppKit) [0x7fff952784b5]
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1 -[NSOutlineView _drawContentsAtRow:column:withCellFrame:] + 91 (AppKit) [0x7fff952792af]
1 -[NSTableView _drawContentsAtRow:column:withCellFrame:] + 44 (AppKit) [0x7fff9521eaae]
1 -[NSOutlineView preparedCellAtColumn:row:] + 52 (AppKit) [0x7fff95278838]
1 -[NSTableView preparedCellAtColumn:row:] + 399 (AppKit) [0x7fff9521ed88]
1 ??? (Activity Monitor + 30015) [0x10fe4253f]
1 objc_release + 53 (libobjc.A.dylib) [0x7fff8daa1105]
1 _objc_rootReleaseWasZero + 167 (libobjc.A.dylib) [0x7fff8da9fa43]
1 _objc_rootReleaseWasZero_slow + 27 (libobjc.A.dylib) [0x7fff8daa29bb]
1 syscall_thread_switch + 10 (libsystem_kernel.dylib) [0x7fff8c2f2b16]
*1 ??? (mach_kernel + 247104) [0xffffff800023c540]
2 ReceiveNextEventCommon + 173 (HIToolbox) [0x7fff95be8685]
2 RunCurrentEventLoopInMode + 226 (HIToolbox) [0x7fff95be8a0d]
2 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff930b10b5]
2 __CFRunLoopRun + 776 (CoreFoundation) [0x7fff930b15f8]
2 __CFRunLoopDoObservers + 391 (CoreFoundation) [0x7fff930bfe57]
2 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23 (CoreFoundation) [0x7fff930bfee7]
2 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke1331 + 46 (AppKit) [0x7fff956d3061]
2 _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 884 (AppKit) [0x7fff950fd85e]
2 -[NSView displayIfNeeded] + 1680 (AppKit) [0x7fff9509842a]
2 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2828 (AppKit) [0x7fff950b8fbf]
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2 _CGSLockWindow + 3765 (CoreGraphics) [0x7fff8e5a8830]
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6 -[NSApplication sendAction:to:from:] + 327 (AppKit) [0x7fff9517f340]
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5 -[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 786 (AppKit) [0x7fff950b15a0]
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1 __CFRunLoopDoTimers + 298 (CoreFoundation) [0x7fff931675aa]
1 __CFRunLoopDoTimer + 1151 (CoreFoundation) [0x7fff930f609f]
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1 __28-[NSMoveHelper _doAnimation]_block_invoke + 526 (AppKit) [0x7fff952b89fa]
1 NSPerformWithScreenUpdatesDisabled + 76 (AppKit) [0x7fff9508b343]
1 CGSUpdateManager::enable_update(unsigned long long) + 267 (CoreGraphics) [0x7fff8e5ba10b]
1 _CGSReenableUpdateForConnection + 91 (CoreGraphics) [0x7fff8e5ba408]
1 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8c2f2a1a]
*1 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000216800]
2 -[NSWindow(NSSheets) _orderFrontRelativeToWindow:] + 309 (AppKit) [0x7fff952b5fc7]
1 NSPerformWithScreenUpdatesDisabled + 65 (AppKit) [0x7fff9508b338]
1 __50-[NSWindow(NSSheets) _orderFrontRelativeToWindow:]_block_invoke + 29 (AppKit) [0x7fff955aef73]
1 -[NSView displayIfNeeded] + 1680 (AppKit) [0x7fff9509842a]
1 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2828 (AppKit) [0x7fff950b8fbf]
1 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314 (AppKit) [0x7fff950bbfd1]
1 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151 (AppKit) [0x7fff950bdce4]
1 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151 (AppKit) [0x7fff950bdce4]
1 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151 (AppKit) [0x7fff950bdce4]
1 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 841 (AppKit) [0x7fff950bc826]
1 -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 199 (AppKit) [0x7fff951a4238]
1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787 (AppKit) [0x7fff950bedc0]
1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787 (AppKit) [0x7fff950bedc0]
1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1799 (AppKit) [0x7fff950be9e4]
1 -[NSView _drawRect:clip:] + 3748 (AppKit) [0x7fff950c016f]
1 -[NSControl drawRect:] + 341 (AppKit) [0x7fff950cd588]
1 -[NSSegmentedCell drawWithFrame:inView:] + 476 (AppKit) [0x7fff950d2a0d]
1 -[NSSegmentedCell drawInteriorWithFrame:inView:] + 910 (AppKit) [0x7fff950d584e]
1 -[NSSegmentedCell drawSegment:inFrame:withView:] + 1746 (AppKit) [0x7fff950d603b]
1 -[NSCell drawInteriorWithFrame:inView:] + 532 (AppKit) [0x7fff951f7818]
1 _NSDrawTextCell + 6400 (AppKit) [0x7fff950c7a30]
1 _NSStringDrawingCore + 5392 (AppKit) [0x7fff950c99cb]
1 -[NSLineFragmentRenderingContext drawAtPoint:inContext:] + 5259 (AppKit) [0x7fff950cb178]
1 -[CUICatalog drawGlyphs:atPositions:inContext:withFont:count:stylePresetName:styleConfigurat ion:foregroundColor:] + 2473 (CoreUI) [0x7fff948c9330]
1 -[CUITextEffectStack drawGlyphs:inContext:usingFont:atPositions:count:lineHeight:inBounds:atScale:] + 1691 (CoreUI) [0x7fff94878624]
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1 draw_glyph_bitmaps + 1739 (libRIP.A.dylib) [0x7fff900d3d4a]
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1 render_glyph_list + 250 (libRIP.A.dylib) [0x7fff900d4d88]
1 ripc_GetColor + 5461 (libRIP.A.dylib) [0x7fff900d1bd3]
1 build_tile + 3156 (libRIP.A.dylib) [0x7fff900e0ac5]
1 ripc_DrawImages + 5427 (libRIP.A.dylib) [0x7fff900dafa0]
1 ripc_AcquireImage + 769 (libRIP.A.dylib) [0x7fff900d7b3c]
1 CGSImageDataLock + 149 (CoreGraphics) [0x7fff8e5bb800]
1 img_data_lock + 7526 (CoreGraphics) [0x7fff8e5be512]
1 img_alphamerge_read + 586 (CoreGraphics) [0x7fff8e5d8191]
1 img_colormatch_read + 572 (CoreGraphics) [0x7fff8e5d843c]
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1 CGCMSTransformConvertData + 48 (CoreGraphics) [0x7fff8e5e1064]
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1 CMSColorWorldConvertData + 12 (libCGCMS.A.dylib) [0x7fff8f75c925]
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1 ColorSyncTransformConvert + 224 (ColorSync) [0x7fff99366ebd]
1 ColorSyncCMMApplyTransform + 116 (ColorSync) [0x7fff993b19db]
1 AppleCMMApplyTransform + 259 (ColorSync) [0x7fff9937a75a]
1 DoApplyTransform + 745 (ColorSync) [0x7fff99378eb6]
1 CMMProcessBitmap(CMMConversionParams*) + 619 (ColorSync) [0x7fff99379378]
1 ConversionManager::ApplySequenceToBitmap(CMMConvNode*, CMMEncoDec&, CMMRuntimeInfo*, unsigned long, CMMProgressNotifier*) + 218 (ColorSync) [0x7fff9938e226]
1 int ConversionManager::DoConvert<CMM8Bits>(CMM8Bits&, CMMConvNode*, CMMEncoDec&, CMMRuntimeInfo*, unsigned long, CMMProgressNotifier*) + 238 (ColorSync) [0x7fff993b0936]
1 CMM8Bit3ChanNoConvEncoder::InnerDoEncode(CMM8Bits const&, CMM8BitBuffer&, unsigned long*, unsigned long*) + 212 (ColorSync) [0x7fff99393994]
1 <executing in user space>
1 NSPerformWithScreenUpdatesDisabled + 76 (AppKit) [0x7fff9508b343]
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1 _CGSReenableUpdateForConnection + 91 (CoreGraphics) [0x7fff8e5ba408]
1 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8c2f2a1a]
*1 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000216800]
1 -[NSAlert buttonPressed:] + 358 (AppKit) [0x7fff952ba768]
1 -[NSWindow endSheet:returnCode:] + 282 (AppKit) [0x7fff952baa44]
1 __54-[NSAlert beginSheetModalForWindow:completionHandler:]_block_invoke + 22 (AppKit) [0x7fff952ecd71]
1 ??? (Activity Monitor + 169645) [0x10fe646ad]
1 ??? (Activity Monitor + 168124) [0x10fe640bc]
1 ??? (Activity Monitor + 266013) [0x10fe7bf1d]
1 ??? (Activity Monitor + 53869) [0x10fe4826d]
1 _LSCopyApplicationInformation + 2538 (LaunchServices) [0x7fff8c1eec93]
1 _MyCFXPCCreateCFObjectFromXPCObject(void*, unsigned long) + 897 (LaunchServices) [0x7fff8c1ebf7a]
1 xpc_dictionary_apply + 44 (libxpc.dylib) [0x7fff8f6fe5bb]
1 _xpc_dictionary_apply_node_f + 105 (libxpc.dylib) [0x7fff8f6fa574]
1 _xpc_dictionary_apply_apply + 47 (libxpc.dylib) [0x7fff8f6fe713]
1 ___Z35_MyCFXPCCreateCFObjectFromXPCObjectPvm_block_invoke46 + 27 (LaunchServices) [0x7fff8c1ec156]
1 _MyCFXPCCreateCFObjectFromXPCObject(void*, unsigned long) + 372 (LaunchServices) [0x7fff8c1ebd6d]
1 xpc_array_apply + 48 (libxpc.dylib) [0x7fff8f6ff1e1]
1 ___Z35_MyCFXPCCreateCFObjectFromXPCObjectPvm_block_invoke + 19 (LaunchServices) [0x7fff8c1ec201]
1 _MyCFXPCCreateCFObjectFromXPCObject(void*, unsigned long) + 972 (LaunchServices) [0x7fff8c1ebfc5]
1 CFDictionaryCreate + 87 (CoreFoundation) [0x7fff9308f757]
1 __CFDictionaryCreateGeneric + 950 (CoreFoundation) [0x7fff93047276]
1 CFBasicHashCreate + 824 (CoreFoundation) [0x7fff93044038]
1 CFBasicHashGetPtrIndex + 57 (CoreFoundation) [0x7fff930444a9]
1 <executing in user space>
2 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1164 (AppKit) [0x7fff951e5245]
2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122 (AppKit) [0x7fff94f60a2b]
2 _DPSNextEvent + 1434 (AppKit) [0x7fff94f613de]
2 _BlockUntilNextEventMatchingListInModeWithFilter + 65 (HIToolbox) [0x7fff95be85bc]
2 ReceiveNextEventCommon + 173 (HIToolbox) [0x7fff95be8685]
2 RunCurrentEventLoopInMode + 226 (HIToolbox) [0x7fff95be8a0d]
2 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff930b10b5]
2 __CFRunLoopRun + 776 (CoreFoundation) [0x7fff930b15f8]
2 __CFRunLoopDoObservers + 391 (CoreFoundation) [0x7fff930bfe57]
2 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23 (CoreFoundation) [0x7fff930bfee7]
2 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke1331 + 46 (AppKit) [0x7fff956d3061]
2 _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 884 (AppKit) [0x7fff950fd85e]
2 -[NSView displayIfNeeded] + 1680 (AppKit) [0x7fff9509842a]
2 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2828 (AppKit) [0x7fff950b8fbf]
2 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314 (AppKit) [0x7fff950bbfd1]
2 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3199 (AppKit) [0x7fff950bd15c]
2 -[NSView _drawRect:clip:] + 3846 (AppKit) [0x7fff950c01d1]
2 -[NSThemeFrame drawRect:] + 302 (AppKit) [0x7fff951a133a]
2 -[NSFrameView drawRect:] + 1124 (AppKit) [0x7fff951a17c5]
2 -[NSFrameView drawThemeContentFill:inView:] + 293 (AppKit) [0x7fff950c46f0]
2 -[NSThemeFrame drawWindowBackgroundRect:] + 129 (AppKit) [0x7fff950c4e24]
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2 ripc_Render + 304 (libRIP.A.dylib) [0x7fff900d0468]
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2 ripd_Lock + 43 (libRIP.A.dylib) [0x7fff900d2487]
2 CGSDeviceLock + 240 (CoreGraphics) [0x7fff8e5a7743]
2 _CGSLockWindow + 3765 (CoreGraphics) [0x7fff8e5a8830]
2 _CGSSynchronizeWindowBackingStore + 97 (CoreGraphics) [0x7fff8e626a1b]
2 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8c2f2a1a]
*2 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000216800]
1 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2068 (AppKit) [0x7fff951e55cd]
1 -[NSControl drawCell:] + 85 (AppKit) [0x7fff951cb996]
1 -[NSWindow displayIfNeeded] + 204 (AppKit) [0x7fff950b4eac]
1 -[NSWindow(NSConstraintBasedLayout) layoutIfNeeded] + 27 (AppKit) [0x7fff950b5e02]
1 -[NSWindow(NSConstraintBasedLayout) updateConstraintsIfNeeded] + 31 (AppKit) [0x7fff95083e0b]
1 -[NSViewHierarchyLock _lockForWriting:handler:] + 384 (AppKit) [0x7fff94f9c4e7]
1 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8c2f6716]
*1 psynch_cvcontinue + 0 (pthread) [0xffffff7f80bec940]
Thread 0x2208c4 DispatchQueue 2 priority 49
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23 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8c2f7662]
*23 ??? (mach_kernel + 3949760) [0xffffff80005c44c0]
Thread 0x2208ed priority 47
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23 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9414672a]
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23 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8c2f2a1a]
*23 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000216800]
Thread 0x220fac priority 47-49
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23 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x7fff8c2f6e6a]
*23 wq_unpark_continue + 0 (pthread) [0xffffff7f80bea6ae]
Thread 0x2208c3 priority 47-49 cpu time 0.004s
22 start_wqthread + 13 (libsystem_pthread.dylib) [0x7fff9414afb9]
22 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x7fff8c2f6e6a]
*22 wq_unpark_continue + 0 (pthread) [0xffffff7f80bea6ae]
Thread 0x221046 priority 47 cpu time 0.013s
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18 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9414672a]
18 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff94146899]
18 __NSThread__main__ + 1318 (Foundation) [0x7fff8f7c876b]
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11 -[NSWindow(NSWindow_Theme) heartBeat:] + 300 (AppKit) [0x7fff952b9545]
11 -[NSButtonCell(NSDefaultButtonIndicatorPrivate) heartBeat:] + 2659 (AppKit) [0x7fff952ba049]
11 -[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:] + 1073 (AppKit) [0x7fff950d1508]
11 __74-[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke + 835 (AppKit) [0x7fff950d1a62]
11 CGContextDrawImage + 457 (CoreGraphics) [0x7fff8e5bb3a4]
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11 ripd_Lock + 43 (libRIP.A.dylib) [0x7fff900d2487]
11 CGSDeviceLock + 240 (CoreGraphics) [0x7fff8e5a7743]
11 _CGSLockWindow + 3765 (CoreGraphics) [0x7fff8e5a8830]
11 _CG -
ITunes gets unresponsive when I click on Podcast tab in the device management window.
Hello,
I run the iTunes 11.1 on MacOX 10.8.5.
iTunes gets unresponsive each time I click on Podcast tab in the device management window. (when my iPhone5 is connected, running iOS7)
There was no bug before I upgrade iTunes and iOS.
Is this a know bug?
What Can I do?
Will this be fixed in a next update?
There is another bug, which may be related to the first one:
before, in the podcast tab of my iphone management window, I chose to sync a smart playlist. Before the upgrade, the sync worked fine.
But now, the sync seems OK on iTunes (the playlist is well displaied in my iPhone section), but I need to shutdown/restart my iPhone to get it updated on it. Othewise, I still see its content as it was before the sync.
Please notice that this playlist contains only podcasts.
Thanks a lot for any help.
BeruOpening in the side bar is the default for bookmarks that are created via a link or button on a website.<br />
You can check the Properties of a bookmark via the right-click context menu in the side bar (Ctrl+B; Cmd+B on Mac).<br />
In the Bookmarks Manager (Bookmarks > Organize Bookmarks) you can click the More button in the Details pane at the bottom right.<br />
Make sure that "Load this bookmark in the side bar" is not selected.<br /> -
New iTunes crashes everytime I open the app tab for my ipad
I downloaded then newest iTunes because I upgraded to iOS 7. The problem is, I can't add new files to my document or Adobe app since everytime I click on the "App" tab on Itunes, it suddenly crashes. Anyone knows any solution to this? This never happened before i upgraded to the new iTunes
Hello Rhaixxa,
Thank you for using Apple Support Communities!
It sounds like after the iTunes update, your application quits unexpectedly when you click the Apps tab in iTunes.
I think it would be a good idea to recreate your iTunes library.
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
If you are prompted to scan for content after recreating the library, I would allow iTunes to scan.
All the very best,
Sterling -
I'm using Windows XP. I've used Firefox for years but in recent weeks I've had the following problem. When I endeavour to open an internet site the tab appears in the toolbar at the bottom of the screen instead of loading the page. When I click on the tab it appears to fly across the right of screen and disappears from view. Fortunately we've left an internet page OPEN so that we can redirect our search via that. Today we had a power cut and now I cannot get Firefox to load anything. At the moment I'm using Explorer to write this. We've made no changes to our system and we're continuing to use the same virus checker we're had for years. (Kaspersky)
One last point. When I try to load any site in Links the tab changes to the correct name but then flies off as I've previously mentioned. When I right click on the tab and choose Max or Min I have no reaction. I've tried rebooting the computer and turning it off but this does not fix the problem. I've also uninstalled Firefox and reinstalled the latest version all to no avail. Please, can someone help? MicamStart Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
00933 error when clicking on the data tab for the selected table
Hi,
I'm getting the following error when selecting a table from the tree view then clicking on the data tab:
An error was encountered performing the requested operation:
ORA-00933: SQL command not properly ended
00933.00000 - "SQL command not properly ended"
*Cause:
*Action:
Vendor code 933
The exact same tables created from sqlplus for a different user in the same database work fine. Note, I'm not typing any SQL in myself. It would appear this happens on all tables created as this user. I cannot see any difference between permissions for this user and others which work but the failing user does have a "-" in the username and password which I'm suspicious of.
This is SQL Developer v 1.2.0 (build 29.98) (the most recent I believe, Oracle Database 10g Express Edition Release 10.2.0.1.0 and Linux ubuntu.
Thanks
Martin"-" is not allowed in identifiers and is almost certainly the cause of your problem. This can be got round by quoting i.e. using "STUPID-NAME" instead of STUPID-NAME.
I'm slightly surprised that SQLDeveloper doesn't quote the statement. Perhaps it quotes table names but not user names. -
I am running version 3.6.15
That can a problem with the Ask<i></i>.com toolbar (Tools > Add-ons > Extensions)
See:
* [[Troubleshooting extensions and themes]] -
How can I stop laptop freeze/spinning wheel every time I click or type etc?
I sporadically get momentary freeze and or spinning wheel when I try to do anything on the laptop. Sometimes it works fine but the majority of the time it stops on every click. The problem has been persistant for a week or two, possibly related to a mavericks update.
The dock sometimes doesn't work either - it is unresponsive, an appl will bounce but not open.
This occurs enough to be very frustrating and gets in the way of my work.
Model Name: MacBook Pro
Model Identifier: MacBookPro9,2
Processor Name: Intel Core i7
Processor Speed: 2.9 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Memory: 8 GB
Boot ROM Version: MBP91.00D3.B08
SMC Version (system): 2.2f44
Serial Number (system): C0******TY4
Hardware UUID: ******************
Sudden Motion Sensor:
State: Enabled
I backed up all my files, emptied the hard drive and uninstalled/reinstalled Mavericks.
This created another problem - the laptop would not boot up and I got a flashing question mark in a folder on the screen. Eventually I was able to reinstall Lion which then fixed that problem. For a short while there were no problems of latency either (maybe 20 minutes).
I have done disc scans/repairs and there were no problems there. I did an extensive hardware scan as well and no problems were detected.
I don't know much about Apple computers - I've only had this for just under two years and I have had no problems so I'm quite illiterate regarding how to repair it or scan for problems. Any pointers in the right direction would be appreciated.
<Edited by Host>
Incidentally I have had no freezes since starting to write this post - Lion seems to be more stable than Mavericks was.Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting. -
I have a new hard drive as my old one crashed. Everything seemed to transfer fine except for my entire iTunes library. It shows all of my old songs, but when I click on one it states "the song could not be used as the original file could not be found.would you like to locate it".
Either how do I locate it, and I've tried every trick I know, or how do I restore all of my songs from one of two sources. I have my old hard drive backedup on an external drive which should have all of my songs, and I have most of my songs on my old iPhone 3S which I'm using as a backup iPod.The "missing file" error happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, one of its parent folders, or the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place. In the case of a library moved from one system to another there are also potential permissions issues. See Repair security permissions for iTunes for Windows.
Select a track with an exclamation mark, use Ctrl-I to Get Info, then click No when asked to try to locate the track. (Due to a bug in iTunes 12 you currently have to say No twice!) Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, a folder renamed, or a drive letter has changed, it should be possible to reverse the actions. If the difference between the two paths is an additional Music folder in one path then this is a layout issue. I can explain further if that is the case.
In some cases iTunes may be able to repair itself if you go through the same steps with Get Info but this time click Locate and browse to the lost track. It may then offer to attempt to automatically fix other broken links.
If another application like Windows Media Player has moved/renamed the files then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works.
See also Recover your iTunes library from your iPod or iOS device.
tt2 -
I just installed Lion and everything works fine except for iTunes. It says it cannot find my iTunes file, then asks if I want the latest version of iTunes. I clck yes, then get a box saying it is waiting for other downloads to complete. That box just sits there as I have no other downloads waiting. How do I get my music back? Actually it is all my wives', and I want to get it back for her. Any help will be appreciated.
This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2 -
When i click a new tab button the background image appears but quickly disappears... I know that this shouldn't happen but it always happen no matter what i try... Can anyone help me??? Please??? I want my background, that is provided by the theme, to stay pemanently when i click the new tab button because the white background for a new tab is totally not my style..
If you go to [www.zigboom.com ZigBoom] there is a customization tab that will explain how to set your about:blank (New Tab) background image using the Firefox Add-On Stylish. Hope this helps.
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MacBook Pro freeze/spinning wheel
Hey everyone,
Yesterday my MacBook Pro started behaving strangely. When I turn it on, it works (very slowly) for around 5-10 minutes, and then the applications freeze and the spinning wheel appears. If I click on anything else (finder, apple logo) at this point the spinning wheel will also appear. I have no other option than to hold down the start-button till it shuts off. Also, everything on the screen (finder windows, desktop icons, etc.) continues to dissapear for a short moment and come back again. The same things happen when in safe-mode. I searched on here and found people with similar problems.
I'd appreciate any help!
One got it solved when he posted what Etrecheck found, so I've done the same:
Hardware Information: ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 911
Video Information: ️
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ️
OS X 10.9.5 (13F34) - Time since boot: 0:5:27
Disk Information: ️
TOSHIBA MK5065GSXF disk0 : (500,11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.11 GB (257.14 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ️
Apple Inc. thunderbolt_bus
Gatekeeper: ️
Mac App Store and identified developers
Kernel Extensions: ️
/System/Library/Extensions
[loaded] com.digidesign.iokit.DigiDal (8.0.3f1) [Click for support]
[loaded] com.digidesign.iokit.DigiIO (8.0.3f1) [Click for support]
[not loaded] com.maudio.usb.fasttrack.driver (1.7.2) [Click for support]
[not loaded] com.paceap.kext.pacesupport.master (5.7.2) [Click for support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) [Click for support]
[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) [Click for support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) [Click for support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) [Click for support]
Startup Items: ️
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
M-AudioFastTrack: Path: /Library/StartupItems/M-AudioFastTrack
PACESupport: Path: /Library/StartupItems/PACESupport
Startup items are obsolete in OS X Yosemite
Launch Agents: ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] jp.co.canon.CUPSPS2.BG.plist [Click for support]
Launch Daemons: ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[running] com.deploystudio.server.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] PACESupport.plist [Click for support]
User Launch Agents: ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Alfred Application (/Applications/Alfred.app)
Dropbox Application (/Applications/Dropbox.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ️
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 [Click for support]
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.1 [Click for support]
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
3rd Party Preference Panes: ️
DeployStudioServer [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
M-AudioFastTrack [Click for support]
Time Machine: ️
Time Machine not configured!
Top Processes by CPU: ️
3% WindowServer
3% mds
2% mdworker
1% Dropbox
0% FinderLoadBundle
Top Processes by Memory: ️
206 MB com.apple.IconServicesAgent
120 MB Google Drive
103 MB Dropbox
86 MB Creative Cloud
86 MB Dock
Virtual Memory Information: ️
12.25 GB Free RAM
2.47 GB Active RAM
1.11 GB Inactive RAM
1.34 GB Wired RAM
989 MB Page-ins
0 B Page-outs
Diagnostics Information: ️
Mar 25, 2015, 10:21:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-102153_[reda cted].crash
Mar 25, 2015, 10:20:59 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-102059_[reda cted].crash
Mar 25, 2015, 10:19:51 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-101951_[reda cted].crash
Mar 25, 2015, 10:18:50 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-101850_[reda cted].crash
Mar 25, 2015, 10:18:39 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-101839_[reda cted].crash
Mar 25, 2015, 10:15:21 AM Self test - passed
Mar 25, 2015, 10:12:35 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-101235_[reda cted].crash
Mar 25, 2015, 10:11:35 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-101135_[reda cted].crash
Mar 25, 2015, 10:10:34 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-101034_[reda cted].crash
Mar 25, 2015, 10:09:33 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-100933_[reda cted].crash
Mar 25, 2015, 10:08:31 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-100831_[reda cted].crash
Mar 25, 2015, 10:07:56 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-100756_[reda cted].crash
Mar 25, 2015, 09:59:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-095921_[reda cted].crash
Mar 25, 2015, 09:58:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-095821_[reda cted].crash
Mar 25, 2015, 09:57:20 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-095720_[reda cted].crash
Mar 25, 2015, 09:56:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-095619_[reda cted].crash
Mar 25, 2015, 09:55:49 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-095549_[reda cted].crash
Mar 25, 2015, 09:48:41 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-094841_[reda cted].crash
Mar 25, 2015, 09:47:40 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-094740_[reda cted].crash
Mar 25, 2015, 09:46:40 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-094640_[reda cted].crash
Mar 25, 2015, 09:45:39 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-094539_[reda cted].crash1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1306 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 500 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n ...and %d more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'size (B): %d\n '"${k[22]}"'checksum: %d\n%s\n' );c=(879294308 4071182229 461455494 216630318 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 1591517921 676087606 1445213025 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of|yc/!{ s/^.+is |\.//g;p;q;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/ { print;n++;} END{if(n<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt|xpc)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt|xpc))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} !/:/&&!$2{print "'${k[23]}'"} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' BEGIN{FS=": "} /^ {10}O/ {exit} /^ {0,12}[^ ]/ {next} $1~"Ne"&&$2!~/^In/{print} $1~"Si" { if(a[2]) next;split($2,a," ");if(a[1]-a[4]<'${p[5]}') print;};$1~"T"&&$2<'${p[20]}'{print};$1~"Se"&&$2!~"2"{print};' ' BEGIN { FS="\f";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS="\f";} $2<=m[$1]{next} $1==9||$1==10 { "ps -c -ouid -p"$4"|sed 1d"|getline $4;} $1<11 { o[$1]=o[$1]"\n "$3" (UID "int($4)"): "$2;} $1==11&&$5!~"^/dev" { o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"stat -f%z "F|getline S;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,S,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/ .+:/||!b) b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /^ +iP.+:$/{ s/://;b0'$'\n'' };/es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub(/["\\]/,"",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;} END { if(i) print h;for(j=0;j<'${p[24]}';j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}' services '{load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0; };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;D0 0 N1+18 109;D4 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Spinning wheel when trying to play a rented movie
So I have been renting movies on my MacBook from the iTunes store since I bought my first apple TV years ago. I then play them from my Apple TV and never had an issue.
Since the last updates of iTunes and Apple TV OS I can no longer do this. All I get when I select a movie on my iTunes is a spinning wheel! It just sticks there.
What the heck Apple - get a grip - where is your testing !
The only way round it is if I play the movie on my macbook and stream it to my apple tv!If you are reading this message either in the online community or in an email notification you have received, please be aware it is a temporary post.
The support community is currently undergoing some minor problems which can occasionally result in newer posts being rendered invisible. One method of working around this issue and revealing the hidden posts is to add a further post of one’s own.
However because it’s not possible to see what one is replying to, it’s not possible to make a valid post in terms of the question(s) being asked, but once it has been posted and the invisible posts become visible again, one can then edit the post accordingly.
If you are seeing this in an email notification, unfortunately you won’t be notified of any subsequent edit and as such should return to the message in the online community to see any changes made to it.
On the other hand, if I have nothing worthwhile to say, it might remain as it is. -
I have replaced Ram, formatted Harddrive and reinstalled Yosemite, the install took 11 hours. The boot up takes ages and when opening apps I get spinning wheels and they take ages to open. Even typing this the text is delayed, please assist:
Problem description:
My macbook is extremely slow and continuously shows the spinning wheel when opening new apps or switching between apps, the bootup is very long. I have changed the Ramand performed a fresh install of Yosemite, the install took 11 hours
EtreCheck version: 2.0.11 (98)
Report generated November 9, 2014 at 6:44:19 AM GMT+2
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:39:24
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Jarrod (disk1) / [Startup]: 498.88 GB (480.23 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
5% WindowServer
0% launchd
0% opendirectoryd
Top Processes by Memory: ℹ️
120 MB com.apple.WebKit.WebContent
60 MB mds_stores
60 MB WindowServer
52 MB Safari
34 MB Finder
Virtual Memory Information: ℹ️
6.01 GB Free RAM
1.32 GB Active RAM
310 MB Inactive RAM
943 MB Wired RAM
934 MB Page-ins
0 B Page-outsIf your Mac runs slowly
http://support.apple.com/kb/PH19031?viewlocale=en_US&locale=en_US
Start up in Safe Mode. http://support.apple.com/en-us/HT1564
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836 -
Why do I get a spinning wheel when using Mail
Recently I have noticed that I get the rainbow spinning wheel when using Mail.
I have upgraded to Mavricks
This seems to happen when looking for an address
Also when I attempt to move emails from inbox to another mailbox this does not happen.A general cure for Mail problems is Mailbox > Rebuild. Don't know if it applies to your problem but it shoud not hurt.
P.S. Have a current Time Machine or other backup before attempting any major software updates or rebuilds.
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