ITunes 11.3 Syncing issues

I am trying to sync music from iTunes 11.3 to my dad's phone. I can't get it to sync. Both my computer, which is a Mac, and my dad's computer, a Windows, are both having issues. When I try to Sync, nothing happens. It's like it isn't even detecting the phone or something else. Need help please?
Thanks.

Hello Weatherman436
Try out the troubleshooting in the article below to get your Dad’s iPhone to sync with his computer. Check to make sure that nothing is blocking access and the drivers are working properly. If it is seen on both your Mac and your Dad's computer, then you may want to restore it and then try the sync once more time to see if that resolves the issue.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Regards,
-Norm G.

Similar Messages

Itunes/Outlook Calendar Syncing Issue - UTF-8 Flavor

I have had the usual and much discussed issue of outlook calendar does not sync with iTunes. The recommendations have been to remove iTunes and re-install, even blow away all the configuration files as well, and it even worked for me once. But not this time.
I was running Windows XP, and all of a sudden the Outlook 2007 calendar just stopped syncing. I upgraded from XP to 8.1, and that was not fun, but inevitable, and still didn’t correct the problem. Now, if you never upgraded from XP to 8.1 – you can’t – at least it is not a direct flight. First, you have to upgrade from XP to 8.0, then from 8.0 to 8.1, and there is no upgrade in place from XP to 8.0. So what does an upgrade in place mean? Your applications and profiles are not carried over. Just your data (if you ask nicely) is carried over – but all applications have to be re-installed from scratch, and reactivated if there was license activation.
So, forget about re-install of iTunes, I changed OS, reinstalled iTunes and Office 2007 from scratch. And still had the syncing problem. So, I wasn’t getting off easy.
In searching, I found some debugging stuff which I tried, as follows to turn on logging:
So, I ran the following:
cd C:\Program Files\Common Files\Apple\Apple Application Support\
defaults write com.apple.Outlook.client.exe ShouldLog YES
defaults write -globalDomain SyncServicesLogEverything YES
defaults write -globalDomain SyncServicesLogPersonalInfo YES
And this turned on a lot of tracing. The tracing helped me understand what was going on under the covers, But I am not sure I was getting enough of the information that I needed to really zero in on the bad record.
Now, I will pause and provide some observation of my specific Sync.
An iTunes Sync on a Windows machine when using Microsoft Office and Internet Explorer is selected on the INFO tab of the page for the device.
Selections include Contacts, Calendars, Bookmarks and Notes.
One of the programs involved with Outlook Synchronization is: com.apple.Outlook.client.exe
The program is called when Outlook data needs to be accessed, and is used for contacts, calendar and notes when those items are paired between the iDevice and Outlook. Bookmarks are usually paired with the browser, for example IE.
During the sync operation, each of these are sync’d separately, that is why if you follow the sync actions, iTunes will reflecting what is being synced at the moment, for example “syncing contacts”.
When syncing the calendar, and iTunes is running a slow sync, it reads the Outlook calendar using the com.apple.Outlook.client.exe and does processing of the recursion and time zone information.
For example, for recurrence:
[5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Setting recurrence data <04300430 0d200200 000000ae 06000c00 00000000 00000400 00002120 0000e703 00000000 00000000 00000000 0000a0e7 980cc016 d10c0630 00000830 00000000 0000a005 00000000 00000000 00000000>
[5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] 0 recurrence exceptions
[5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Reading the Extended Exception Info (i.e. Unicode data)
[5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Done making compatible recurrence
For example, for timezone:
[5484 @ Tue Jul 01 10:30:43 2014] [YSLog com.apple.Outlook.client.exe] Could not create a time zone from outlook name, tried using name (GMT-05:00) Eastern Time (US & Canada)
Then the calendar entries are pushed, for example:
ca965dbc4717d9488fafc9266f1f829304082700 =     {
        "all
day" = 1;
        calendar
=         (
            ca965dbc4717d9488fafc9266f1f829382800000
"com.apple.outlook.freebusy" = Free;
"com.apple.syncservices.RecordEntityName" = "com.apple.calendars.Event";
        "end date" = "2020-05-11 12:00:00 +0000";
        location = "United States";
        "start date" = "2020-05-10 12:00:00 +0000";
        summary = "Mother's Day";
So, my SYNC fails, and I crash and burn with:
[5484 @ Tue Jul 01 10:41:22 2014] [_ISDVLog com.apple.Outlook.client.exe] SyncServices assertion failure (nil != strUTF8) in [(null) (null)], SDLogging.m:641 could not obtain UTF-8 flavor of formatted string
[5484 @ Tue Jul 01 10:41:23 2014] [YSLog com.apple.Outlook.client.exe] objcMain caught an exception:
name
NSInternalInconsistencyException
reason     : [(null)
(null)]: could not obtain UTF-8 flavor of formatted string
user info : (null)
call stack : (
Now I’m back. So, during the extract and push of the outlook calendar entries, iTunes is building formatted strings. Now, Unicode is usually 16 bit (2 characters) Unicode, sometimes called double byte code. UTF-8 is single byte, so realize you can’t squeeze 16 bits into a 8 bit byte. However, you could if the Unicode string only contained characters that were valid for the UTF-8 character set. My interpretation of the error message above was that somewhere a formatted character string contained a “non-UTF-8” character and raised the assertion. Now, my issue with the excessive detailing from the logs was that – at least with the logging parameters I had turned on – I couldn’t figure out which calendar entry caused the exception to be thrown.
First instinct was that the last calendar entry in the trace was the culprit, so I deleted that calendar entry, ran again, the sync went up to the previous entry, and threw the exception. This gives me two theories: Either the sync was processing the next entry – which wasn’t printed in the trace yet – and failed, or the sync was going back to previous records – like reviewing the buffer. In either case, the trace wasn’t helping and it was all theories.
Now what? What has everyone been saying? Issues with recurrence. And in the trace, as you see above as an example, “0 recurrence exceptions”, “reading the extended exception info (i.e. Unicode data)”.
Now, I have no clue what that means. My initial guess was that recurrence exceptions (I had non-zeros on some) was an error. But further research I realized what it could mean was that these were situations where there were recurrence exceptions. What is a recurrence exception? Suppose I want to schedule a meeting on the 4th day of the month, for every month of the year. Well, except maybe July 4th, because it is a holiday and the office is closed. I would send the meeting invite, and then a cancellation for the July 4th. (I hear there is no simple way to do this). I now have an exception because I broke the recurrence chain. Other forms of exceptions is if I keep changing the location, or the body of the invite – e.g. every month I update the agenda, but only for one recurrence, not the entire series.
So, keep in mind, that if the issue is conversion to a UTF-8 character, and it is failing, then uninstall/reinstall of anything is not going to help if the real issue at hand is the data in Outlook and is not a coding or configuration issue. Now, sometimes it is an issue, but you need to see why the syncserver tasks are failing, and may fail due to other reasons including other data issues.
So, what did I do? Well IO have 15K calendar entries, which, was taking an hour or two to slow sync (I call it a slow dance) and I was,spending days (maybe a couple of weeks) trying to fix this – and frustration was on the high end.
I removed some of my older recurrences, and changed others from never expire to like 25 maximum occurrences. No idea which one worked, or even if it was a coincidence. However, the UTF-8 error went away, and then I moved to the next issue.
Now, before we get there, with outlook 2007 finding recurrences is not difficult. Go into the calendar, and select appointment or list view (Outlook 2013 list view works ok). You can then sort on the recurrence column and see which (if any) items gave a recurrence pattern. Now maybe someone can figure out specific BAD calendar items that are throwing the exception to give us a better idea of what to look for and then report it so we can do further research.
Now, once we can get the issue out of the way, stop iTunes from throwing an exception, we are not 100% done yet. By this time what is in Outlook and on the iDevice is out of sync. We need to get that message to popup asking us if we want to merge the data between the iDevice and Outlook. This can be important if you don’t want to lose data. My issue is that with iTunes 11.2.2 for some reason won’t do it, i.e. when I select “reset sync history” it doesn’t work. At that point I was forced to rename my iTunesprefs, the syncserver folder, and a few other folders. In this case, for Windows 7 and later, the folders in “Apple Computer” of both the local and roaming paths, and I had to cancel running tasks that had those folders open. One way or another, you want the iTunes message asking if you want to merge the folders.
What can you do to help?
Report success or failures using the information above
Report if you are getting the same UTF-8 message, or if you are seeing other exceptions
Report specific cases of calendar entries that you find that you have isolated to be throwing an exception
Report any other logging/tracing parameters that you may find. It looks like you can turn on “ShouldLog” using the defaults.exe command for other tasks that iTunes runs.
This syncing issue has been going on for years, under different iTunes versions, there has to be something going on and an easier way to troubleshoot this problem. I wish I had the time, but right now I fixed the problem I had and was able to resync my Outlook with my two iPads and iPhone.
The only issue I have left at the moment is the message “the ipad xxx cannot be synced. An unknown error occurred (-54). – despite this error message, I am syncing, but the message is distracting and annoying.

Yes - both have time zone support and are set to London/GMT
The most recent of these aberrations was not even crossing a DST change - just a simple recurring event (which I've manually changed to single events by copy/paste).
I just tried a new one which goes back 1 hr 27 Oct - when UK clocks go back. As it's a dummy apt I'll leave it and see if if goes back to the correct time on 27 Oct! In the meantime, I can't afford for my appts to get screwed up so will continue to do them manually!
Thanks for your input.

Itunes and ipad sync issues

I synced my ipad to itunes. Now my ipad has a black screen with teh itunes logo and sync cord. I tried turning it on and off but I still have the error message.
Help

Sounds like it reset. Have you tried re-syncing? I find sometimes I have to turn off the computer and re-sync without doing anything else.

ITunes to iPod syncing issues

I updated my iPod a week ago (after installing OS.8), where by all my music was removed from my iPod, and I couldnt sync my music back on it. So I gave it a week for any bugs, etc... Have just been asked to update again so did that, but I still cant sync my music!
I click what I want, click 'Apply', it syncs and then I look on my iPod - nothing! So I click 'Sync', still nothing! I use my iPod for going to the gym and this is getting old very fast.
What are you playing at? What is the point in having a device to play music if it cant play music?!

Same issue with an iPod Classic 160GB. After the update, losing everything and restoring (twice), the device is recognized in iTunes, the source destination is correct, and it says it's syncing, but the process completes in a matter of seconds with no music pulled into the iPod.

IOS 7.1, iTunes 11.1 Syncing Issues (iPhone 4S, Macbook 2009)

Hi,
Ever since I updated my iPhone to iOS 7, I have not been able to sync it with my Macbook. It never appears under the "Devices" tab in iTunes. My dad synced his iPhone 3GS to my computer for as long as he had that phone, without a hitch, but when he upgraded to an iPhone 5S, it would not sync properly either. This leads me to believe it is a bug within iTunes on the computer. Also, when I connect my iPhone, it incessantly pops up the message, "Do you trust this computer?", to which I always choose "Trust". I have used my iPhone as a personal hotspot via USB cable before, but it never had any issues with syncing until updating to iOS 7 and iTunes 11.1.
Any thoughts on possible solutions? Let me know if you need any more information.

Okay, I think I have the problem fixed now. I did some further searching and came upon the following article:
http://forums.ilounge.com/itunes-related-mac-pc-applications/269550-stopping-not -enough-free-space-sync-messages.html
It in turn has a link to the following Apple support page:
http://support.apple.com/kb/HT1451
Basically it appears that the iTunes Library.itl database got corrupted. By following the steps on the support page I was able to get it to rebuild the database and successfully sync my music and podcasts with my iPhone. Hopefully this will help anyone else who has a similar problem.
Later,
Scott

ITunes-iPhone music syncing issue, HELP PLEASE!

Hi, after having some hardware issues with my iPhone 5, Apple replaced it with a new one.
I restored everything from my iCloud backup with no problem and it downloaded all of my iTunes Store songs on the phone without any issues and as I plugged my phone into my 2010 MacBook Pro to put some new songs to it from a CD I just bought, ALL of the songs that I have on my phone that I bought from the iTunes Store were duplicated as grey 'ready to sync' songs. But they were not syncing. So I deleted all music and videos from my phone (by the way, I always use the Manually manage songs and videos function in all my devices, never did auto-sync) thinking maybe if i drag everything from my computer it'll change, but it won't! Whenever I click on 'sync', the grey songs appear. And the grey songs are only the songs that were bought from the iTunes Store and the songs I used to have on the other iPhone, that are in the iCloud backup. I've tried almost eveything for the past 3 days and finally gave up and decided to ask for help. If anyone can help me i'll be extremely grateful, thanks.
My iPhone 5 is running on iOS 7.0.6 and 11.1.4 on iTunes
ps: Please feel free to ask anything if I didn't explain it too clearly, English is not my main language.

Im unable to assist you with the mac/mail side of the house. If you had outlook then I could assist. My thougts would be...With your phone plugged into iTunes, go to the second tab and confirm that you have contacts checked to sync between your computer/phone...if you don't then it will just transfer all your 0's and 1's to digi land. Contacts and calenders sync with your calender software, iTunes is just the conduit to get it there. I would also recommend that when you get your contacts back on your computer that you create a backup file in case this happens again, then you can just restore it. Hope this all helps.
Good Luck

TS1424 iTunes download and syncing issues

I came home from college recently and I can't download two songs that I recently purchased. They show up as being purchased but every time I try to download them my iPod says that it is unable to download the songs. I don't know why or what I could have done. Maybe I ran out of room? I also can't sync with the iTunes on my computer. I've already had issues with iTunes making me delete a lot of my music off of my iPod because it was synced with a computer that won't turn on anymore; that in itself was awful. Now it won't even sync any more? What is wrong?

You switch iTunes libraries by holding down shift as you click the icon to start iTunes, keep holding until asked to choose or create a library, then follow the prompts. Your old library is probably at <User's Music>\iTunes. On the off chance that you created a new library because of an issue with the old one see this post.
tt2

ITunes and iPad syncing issues?

I have songs that appear on my ipad (show iCloud songs is turned off so only songs on my ipad appear) but these songs do not appear when I connect the ipad to my computer when I view what music is on my ipad in iTunes. Same for several music videos. I am basically out of space on my ipad and I can't delete the music from my ipad. There were some songs I could delete by swiping, but the rest I can't delete. Because they don't show up in iTunes I don't know what to do. I have reset and the ipad is running iOS7.1. I appreciate any help!

The ipad will sync itunes content and pics from one and only one computer at a time. When you sync to another it will indeed erase the current content from the ipad and replace with content from the new computer.
You need to copy everything from your old computer or your backup copy of the old computer to the new one.

Itunes and Iphone sync issues

Hi There,
So I have a slight problem and would be grateful if someone would shed some light as to how I can overcome this.
I have an iPhone 5 and iTunes for windows, however, I have not downloaded the current software for the iPhone 5 as I do no have any storage space for it. I have recently tried to update my iPhone's music playlist but the playlist I want to sync is not, however, my old music and playlists keep syncing instead, and it keeps adding albums.In my new playlist I have approx 200ish songs whereas my iTunes is syncing over 700ish (and I've made sure I have not clicked and synced my library- my library has over 1000 so not sure where its syncing 700) I have tried several times to fix this by;
switching off phone
closing iTunes and opening it again
creating a different playlist and re-syncing music
de-selecting albums and artists manually
de-selecting all music then syncing
created a different playlist
and none of the above have worked at all
It would be much appreciated if anyone has any advice or guidance as to how I can fix this, as I have new music I want to listen to, and with this new music I'll have more storage space!
Thanks in advance!

Hi R@chel,
It sounds as if you are having difficulty making sure your iPhone only gets the music you want. In order to do this, you need to manually manage the data that gets synced to your iPhone. This article explains how to do so -
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Specifically -
Hi R@chel,
It sounds as if you are having difficulty making sure your iPhone only gets the music you want. In order to do this, you need to manually manage the data that gets synced to your iPhone. This article explains how to do so -
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Specifically -
Syncing manually
If you prefer not to automatically sync content to your device, you can set up manual syncing:
Connect your device to your computer and open iTunes.
Click the Devices button in the upper-right corner. (If you're viewing the iTunes Store, click the Library button in the upper-right corner. The Devices button will appear.)
In the main iTunes browser window, select the Summary tab.
Select the option to Manually manage music and videos or Manually manage music. This will deselect the automatic sync settings for the Music, Movies, and TV Shows tabs.
Click Apply.
And -
After following the steps above, you can add individual songs, videos, and playlists from iTunes to your device. To add content to your device:
Select your device.
Click On this Device.
Choose Add to in the upper-right corner. If you drag a song, video, TV show, or movie while viewing the media in your iTunes library, a sidebar will show up on the right. You can drag your content onto the device. You can also create and modify playlists directly on the device.
Thanks for using Apple Support Communities.
Best,
Brett L
Thanks for using Apple Support Communities.
Best,
Brett L

ITunes 11.2 sync issues with ipod classic 160gig

I have many Macs, and I have had issues in the past with my iPod classic 160 gig not being fully recognized by my main computer (MacBookPro 17") running itunes 11.2 and OS 10.6. Basically itunes freezes just after my ipod comes up on the sidebar, I can open force quit and itunes is not responding. I have tried using other cables and it doesn't help. I'd like to wipe the drive but I don't know if it is possible without connecting to a computer and all of mine won't initialize it.
What can I do to even start over and load all my music over again?

I figured out how to put it in recovery mode and I'm starting over, this ipod is more work than it's worth.

ITunes sync issues with Windows 7 64k Bit

I am beyond frustrated! I have attempted for the past 3 days straight to figure out why iTunes keeps having syncing issues with all my devices- Nano 8GB, Touch 8GB, iPhone 3G 8GB. When I first connected the devices for the first time iTunes froze up and I had to hard boot. I then had to "restore" the devices as they were messed up. Since then I have had syncing issues. It says it is syncing but then it stops and freezes before it is finished and is unresponsive requiring me to end the program. Then my computer does not recognize the iPod is connected so I have to reboot my computer and it all starts over again. I'm not trying to sync a million song, 600 songs less than 2Gig.
Called Apple, they had me uninstall iTunes 9 and reload it. That did not fix the problem. Called back and they told me to go to the Apple store and have them check my devices (they did not as they said they were pretty sure it was not iTunes or my devices) that it was probably Windows 7. MS points the finger at iTunes 9, Apple points the finger at Windows 7... all the while me (the customer) has no resolution. I don't care what the issue is... I would just like to figure out how to fix it (if it's my computer fine...I'll take it in to have it fixed) but I just cant get anyone to help figure out what/where the issue is.
I have tried many of the "tricks" that are posted when you google the issue.. ie reinstall drivers etc. The "Genius" at the Apple store searchd and found something that said it might be my motherboard needing an updated driver (I updated that and nothing changed).
Would REALLY appreciate it if someone could help
Thanks!

Hi,
Does your PC have a NVIDIA USB Enhanced Host Controller Interface (EHCI) chipset?
If it does, you may want to try the Microsoft hotfix available here: http://support.microsoft.com/kb/976972.
If not, try the general USB troubleshooting tips in this article: http://support.apple.com/kb/TS1286
-Jason

Issue: Ipad iTunes Wi-Fi syncing to wrong PC

On my Ipad, General Tab - iTunes Wi-Fi Sync, my Ipad wants to sync with an old PC. How do I change this so it will sync with my new PC? I have authorized my new PC to sync with my Ipad. I see no options on the Ipad to change which PC it syncs with. I have signed out of my Apple ID on my Ipad, shut the Ipad completely down and back up. I've signed out of my Apple ID on my PC. I've disconnected my Ipad, reconnected to my PC and clicked sync; it goes through the synching to finish. My Ipad continues to show the old PC: Sync will resume when "......." is available. So now what?
Whether related or not, the last week my Ipad App Store Icon has shown 8 updates but when clicking on app, then updates it shows nothing. Could this be related?

I had this issue of not syncing over wi-fi & i have fixed this. Below were my devices,
1. Windows XP Laptop
2.ipad 2 with ios5.
Below are the steps to ensure wi-fi sync works.
1. Connect your iPhone/iPad with USB cable to Computer where itunes installed.
2. Click on the "device" icon in itunes, & in "Summary" Page, ensure you have enabled the option "Sync Over Wifi My Ipad / iphone"
3. Disconnect the Cable,
You should be still able to see your ipad in itunes, if not, follow the below steps
4. Enable Upnp in your computer.
5. This link, will tell you, how to enable upnp in windows machine. --> http://support.microsoft.com/kb/941206
6. Restart your Computer
7. Ensure SSDP service is running in Automatic mode.
8. You should also ensure upnp is supported in your ADSL or Wi-Fi router.
9. IN your router, under LAN settings (Advanced), there will be option of Upnp, enable this. Even if it is enabled, disable & enable it. Restart the router once.
9a. The Upnp & SSDP would take 10 minutes to discover the device. Have Patience at times .
Open iTunes & Power on your ipad, you should be able to see the ipad in itunes now. if not,
10. Close your itunes & power off ipad.
11. Restart the service called "Apple Mobile Device",
Open iTunes & Power on your ipad, you should be able to see the ipad in itunes now, if not.
12. Disable Firewall & IPS in your Network Connections. Disable built-in Firewall & IPS in Virus Softwares. Ensure TCP ports 123 and 3689, as well as UDP ports 123 and 5353 are allowed. Refer to this link for more inputs --> http://support.apple.com/kb/TS4062.
13. Close your itunes & power off ipad.
14. Restart the service called "Apple Mobile Device",
Open iTunes & Power on your ipad.
This should be working now for sure shot. . I bet.

How do I get rid of lip-sync issues with iTunes 10.2.2.12?

Hi Everyone.
Firstly, a very Happy Easter!
I'm having lip-sync issues with iTunes playback on my PC. The video is largely smooth with the occaisional choppiness when the CPU is made to work hard. (Playback on my iPod Touch is fine).
The system stats for my PC are at the bottom of the post.
The sound is produced through a Creative Live Sound Blaster Live! 5.1 card.
Video is through a NVIDIA Geforce 6200 with 512Mb of RAM. (All video and audio drivers are up to date).
The physical set-up is that I have iTunes installed on the C drive and my media installed on an external USB hard-drive.This isn't just a problem with 10.2.2.12 - it's been there for the last few updates.
I suppose my main questions are:
Should iTunes and my media be on the same drive? (Which would mean the external drive as I'm short on space on the C drive).
Is there some combination of settings in QuickTime that will solve this? (I've tried different combinations, but it doesn't really help).
Is the spec (below) of my PC causing any issues.
Here's an Easter Egg for anyone able to help!!
All the best
BandAidUK.
System Information
Time of this report: 4/24/2011, 10:13:44
Machine name: DEREK
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 8300
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz
Memory: 3326MB RAM
Page File: 1273MB used, 3941MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
Display Devices
        Card name: NVIDIA GeForce 6200
     Manufacturer: NVIDIA
        Chip type: GeForce 6200
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0221&SUBSYS_02F3196E&REV_A1
   Display Memory: 512.0 MB
     Current Mode: 1280 x 1024 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0012.6099 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/22/2010 07:23:24, 6359552 bytes
      WHQL Logo'd: Yes
WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 10/22/2010 07:23:24, 9623680 bytes
Device Identifier: {D7B71E3E-4161-11CF-0D6D-FF2200C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0221
        SubSys ID: 0x02F3196E
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
Sound Devices
            Description: Creative SB Live! Series
Default Sound Playback: Yes
Default Voice Playback: Yes
            Hardware ID: PCI\VEN_1102&DEV_0006&SUBSYS_10031102&REV_00
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: P16X.sys
         Driver Version: 5.12.0001.0129 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/14/2003 16:58:12, 1296384 bytes
            Other Files:
        Driver Provider: Creative Technology Ltd.
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 8000, 96000
Static/Strm HW Mix Bufs: 64, 63
Static/Strm HW 3D Bufs: 64, 63
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run
            Description: SoundMAX Digital Audio
Default Sound Playback: No
Default Voice Playback: No
            Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_01571028&REV_02
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.7000 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 3/22/2005 11:08:40, 260224 bytes
            Other Files:
        Driver Provider: Analog Devices
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
              HW Memory: 0
       Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
               Registry: OK
      Sound Test Result: Not run
Sound Capture Devices
            Description: Creative SB Live! Series
Default Sound Capture: Yes
Default Voice Capture: Yes
            Driver Name: P16X.sys
         Driver Version: 5.12.0001.0129 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/14/2003 16:58:12, 1296384 bytes
              Cap Flags: 0x41
           Format Flags: 0xFFF
            Description: Hauppauge WinTV 88x Audio Capture
Default Sound Capture: No
Default Voice Capture: No
            Driver Name: hcw88aud.sys
         Driver Version: 2.125.28070.0000 (English)
      Driver Attributes: Final Retail
          Date and Size: 3/12/2010 09:47:58, 13440 bytes
              Cap Flags: 0x41
           Format Flags: 0xCC0
            Description: SoundMAX Digital Audio
Default Sound Capture: No
Default Voice Capture: No
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.7000 (English)
      Driver Attributes: Final Retail
          Date and Size: 3/22/2005 11:08:40, 260224 bytes
              Cap Flags: 0x41
           Format Flags: 0xCCC
DirectMusic
        DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
     DLS Version: 1.00.0016.0002
    Acceleration: n/a
           Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
                  Creative SB Live! Series, Software (Kernel Mode), Output, DLS, Internal
                  SoundMAX Digital Audio, Software (Kernel Mode), Output, DLS, Internal
                  Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Creative SB Live! Synthesizer [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Creative SB Live! External MIDI [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
                  Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Creative SB Live! External MIDI [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
        Registry: OK
     Test Result: Not run

Select *List view* instead of *Album list view*. These are in the View menu or the boxes next to Search, on the right top of iTunes.
and the column next to it with a number in it that I have absolutely no idea what it's for. I want those two columns OUT.
In List view, you can turn off every column (in menu View > View options) except track name.

Itunes sync issue cant get past find my iphone page. has been months alr.

When ever i connect my iphone to my computer, it would bring up itunes but as soon as the iphone page loads this appears:
Free Find My iPhone
Set up Find My iPhone for free so you can locate your device if you lose it, remotely lock the screen, or wipe its data. You can also find your iPad or iPod touch. Learn More
Not Now
Set up Find My iPhone
Find My iPhone (or iPad or iPod touch) enables you to locate your iPad with Wi-Fi or iPod touch only when it is on and connected to a registered Wi-Fi network. Find My iPhone is not available in all countries.
there does not seem to be a way to get past this page and the links are broken too.i have been having this problem for a few months already and when i tried calling apple, they did not know what to do either. i'm hoping someone would have the answer and the solution to this problem.
Thx

I had the same problem last night... I solved it but really just got around it.
background
- Existing setup was itunes 9.x with an IPOD worked great for many years
- bought a new iphone 4 monday
- connected to windows 7 64bit dekstop and got the setup text in itunes for "find my iphone" with two options (jave script links) that were dead links did nothing - you are stuck here
- tried my other laptop (also already loaded with itunes 9.x same result
- tried upgrading itunes to 10.2.1 same results
- wiped the iphone same results
- removed itunes - used reg cleaner to scrub all references and loaded 10.2.1 itunes fresh from a download (rebooting laptop a lot) Same results
How i got around it after 5 hours of trial and error
- I got my laptop that never had itunes installed ever - loaded itunes 10.2.1 and then attached the iphone 4 to sync - it installed a new driver for the iphone and the iphone was successfully connected to itunes. I synced to this itunes without any issues. although there was nothing to sync from this machine.
- I then took the laptop back to the machine that I had not removed itunes (just upgraded itunes) and it was able to connect to itunes and sync without any issues. I had to be make sure it was defined to this laptops copy of itunes but it works now without issue.
I can only conclude that the driver or older version of itunes had set the device in a strange state in regards to syncing and establishing connectivity for a sync with itunes and defining it to a new machine with a new install of itunes and having the driver for iphone 4 freshly installed cleared that state it was in.
More work should be done by the apple engineers to determine technically what the root casuse is but I was able to get around the issue.

Windows 7 (64 bit) iTunes 9.2 Outlook 2010 Sync Issues

I’ve noticed bunch of conversations here about issues with the new version of iTunes NOT syncing with outlook contacts / calendars but none of them seem to be resolved. I also have lost my calendar sync since I installed the new iTunes. I have un-installed / re-installed iTunes, tried creating a new PST file, created a new mail account, tried pretty much everything I can think of and nothing works. I have wasted more than 23 hours of my time playing with trying to fix this and I am getting pretty fed up. My question is has ANYBODY actually made it work. I fear we may be wasting our time meaning that there is a bug that no one at Apple cares to acknowledge. Thoughts?

Hello,
I've been searching through the forum, but did not find someone having a real solution in my situation having the problem as described above. I defintly CANNOT delete all my recurrent appointments! I have about 10.000 elements in my Outlook calender, because I'm really using it for planning my whole business day. Isn't there another solution?
I was syncing my iPad-calender with MS Outlook (2003 SP3) successful during the last days, but "suddenly" (I think, it was after the iTunes Update) the syncing process was silently stopped as beeing successfull, and no appointments were synced anymore.
I already followed the rules to resetting the syncdata history of iTunes and also forced to overwrite the iPads calender, but it still remains as before.
Then I decided to delete the calender by stopping the calender syncing, I mean, I deactivated the hook and then iTunes asked, if I will delete all the data on the iPad, where I then agreed to, as you also describe. Then the calender was successfully emptied, but activating it again after syncing, the OLD state is synced back to the iPad and not my currently modified scheduled appointments from Outlook. This is a miracle, because these are old/deleted data!!! It seems the iPad is just doing a "undo".
I already tried the "Help -> Start diagnosis" feature, this said, everything is fine. So, now I don't know, what to to?! I just want to have my calender synchronized!
Changing the files "ssleay32.dll" and "libeay32.dll" by updating OpenSSL or copying from the iTunes "http://...\Apple\Mobile Device Support"-Folder did not lead to any changes :-/.
I'm using iTunes v9.2.1.4, iPad iOS 3.2.1, Outlook 2003 SP3.
So is there someone having some more ideas or giving me a hint, where I maybe could read somthing about a possible error in a log or something like that? Maybe, only ONE appointment is "ill"; how could I detect it?
Regards, Andreas

ITunes 11.3 Syncing issues

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