ITunes 7.2 installation error message

When I try to upgrade to 7.2, the process stops and the following error message appears:
"Service 'iPod Service'(iPod Service) could not be stopped. Verify that you have sufficient privileges to stop system services."
No idea what that means. Should I uninstall my iPod software and try again?
Thanks,
Heidi

"Service 'iPod Service'(iPod Service) could not be stopped. Verify that you have sufficient privileges to stop system services."
that can happen sometimes if the itunes installer is having a hard time shutting down either itunes or quicktime (or applications using quicktime) prior to the install. so let's try a "download, restart, then install strategy."
leave your ipod unplugged.
download and save a copy of the itunes installer to your hard drive. (do not run the install on line, and do not start the install by clicking on the iTunesSetup.exe (installer) file just yet.)
iTunes 7.1.1.5 Installer
shut down running applications and restart the PC.
do not open any other applications prior to attempting the iTunes install. switch off antivirus and antispyware applications prior to the install.
now start the install by doubleclicking the iTunesSetup.exe file.
does the install go through properly this time?

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Cnat update itunes get windows installer error message

When trying to update itunes get window installer error message. Running windows vista

What's the precise text of the message, please? (There's a few different ones I can think of that you might be getting.)

Itunes 7.5 Installation Error Message

I tried to install the new itunes 7.5, but an error message always appears stating: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738". I have really no idea what to do. All of my songs do not appear on my ipod but they appear on itunes. Does anyone know how to resolve this issued so that I can begin to use my ipod again? I need help!

Hi Niel,
I tried the instructions and I received another message which said: "The module ".d11" failed to load. Make sure the binary is stored at the specified path or debug it to check for problems with the binary or dependent .DLL files. The specified module could not be found." Thank you for responding! Any other suggestions for this issue? Help!

ITunes 7.1 installation error messages

Someone please help. I had an issue installing 7.0 and it's the same thing again. I receive the following error message:
1. Could not write value to key
Hkeylocalmachine\software\Classes\.m4a\OpenWithList\iTunes.exe.
Verify that you have sufficient access to that key or contact your support personnel
2. When I hit "IGNORE", I get another message:
Could not write value to key
Hkeylocalmachine\software\Classes\.m4a\OpenWithProgids\iTunes.exe.
Verify that you have sufficient access to that key or contact your support personnel
I researched the internet on Hkey error messages for 7.0 and now I can't find it anywhere on how to fix this.
I currently cannot upload the new CDs I purchased to the previously installed iTunes 7.0.
I know it has something to do with 'regedit' but I don't remember how. I could be wrong. I'm really not a techie genius and do not speak computer :-P
Please help...
iPod 5th generation Windows XP

I did that and I still get the same message
error message:
Could not open key: HKEYLOCALMACHINE\Software\Classes\.m4a\Open withProgIds. Verify that you have sufficient access to that key, or contact your support personnel.
When i click on IGNORE, I get:
could not write value to key \Software\Classes\.m4a\OpenWithList\itunes.exe. Verify that you have sufficient access to that key, or contact your support personnel
I even used the unistaller to remove any leftovers from the installation. I would restart the computer each time but IT IS NOT WORKING!!!.
When I first installed 7.0 the instructions worked fine. Now that I am installing 7.1.1, it does not work. I can't even use the older version or back to it. I don't have a CD-R to back up my files.
Would it work if I remove the old itunes currently on my laptop?
My iPod is pretty much a waste of money right now. Someone help.
Windows XP

HT1926 Installation of latest itunes update stopped, gave error message re couldn't find MSVCR80.dll. Suggested reinstall. Tried but that generated same message. Now get that message when I try to open itunes. I have Windows XP. Help!

Installation of latest itunes update stopped, gave error message "couldn't find MSVCR80.dll" Suggested reinstall. Tried but got same message. Now get same error message when I try to open itunes. Help!

Hey jeight26,
When you uninstalled and reinstalled iTunes, did you use this article?
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
If you haven't already done these steps, this section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Sincerely,
Delgadoh

Installation error message 1603 for itunes 8.0.2.20

Need help. Installation keeps failing. Says that it cannot install. I'm on XP Professional. Removed all Itunes and QuickTime software using MS Uninstaller. I've disabled ant-virus and firewalls. Below is the text from the ItunesSetup.txt in the temp directory
=== Logging started: 2/6/2009 15:06:18 ===
Command Line:
Using single-platform PRODUCTCODE.
Product to install: {F5C63795-2708-4D15-BF18-5ABBFF7DFFC8}
Information on cabinet file 'C:\Documents and Settings\TaranDiya\Desktop\iTunesSetup.exe'
Total length of cabinet file : 68878416
Number of folders in cabinet : 1
Number of files in cabinet : 7
Cabinet set ID : 0
Cabinet number in set : 0
RESERVE area in cabinet? : no
Chained to prev cabinet? : no
Chained to next cabinet? : no
fdintCABINET_INFO
next cabinet =
next disk =
cabinet path = C:\Documents and Settings\TaranDiya\Desktop\
cabinet set ID = 0
cabinet # in set = 0 (zero based)
fdintCOPY_FILE
file name in cabinet = iTunes.msi
uncompressed file size = 37101056
fdintCLOSEFILEINFO
file name in cabinet = iTunes.msi
fdintCOPY_FILE
file name in cabinet = QuickTime.msi
uncompressed file size = 27953664
fdintCLOSEFILEINFO
file name in cabinet = QuickTime.msi
fdintCOPY_FILE
file name in cabinet = AppleSoftwareUpdate.msi
uncompressed file size = 2083840
fdintCLOSEFILEINFO
file name in cabinet = AppleSoftwareUpdate.msi
fdintCOPY_FILE
file name in cabinet = AppleMobileDeviceSupport.msi
uncompressed file size = 13441536
FDICopy() failed: code 4 [Corrupt cabinet]
Executing: "C:\WINDOWS\system32\msiexec.exe" /i "C:\DOCUME~1\TARAND~1\LOCALS~1\Temp\IXP055.TMP\iTunes.msi"
Returning: 1603

I am not sure about this particular error number. Looking it up in Windows Installer error messages, it says file in use, restart may be required. But I am not certain that it is a Windows installer error message.
It certainly is worth trying a restart.
I would also clear your temporary Internet files and re-download iTunes.
Also clear your temporary directory as that seems to be where the error occurred.
This article on trouble installing iTunes includes instructions for clearing the temp folder (towards the end of the page) and also other things to try.
http://support.apple.com/kb/HT1926

When trying to download itunes I get this error message An error occurred during Installation of Assembly " Microsoft VC80CRT type=win32".version "8.0.50727.4053", public key token =1fc8b3b9a1e18e3b"processor Architecture="AMD64", please advise

When trying to download itunes I get this error message. An errr occurred during installation of assemby " Microsoft VC80CRT type=wind32" vversion "8.9.50727.4054, public key token=1fc8b9a1e3b"processor Architecture="AMD64" Please advise

These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.)

I am unable to install iTunes due to Windows Installer error message on Vista

I needed to update my iTunes since I purchased the iPad2. My Windows Vista machine will not allow me to update the program due to a "Windows Installer" error message. I first attempted to update, then I uninstalled and am unable to reinstall the software."There is a problem with this Windows Installer package. A program required for this install to complete could not be run..."

I finally got the program to install/run. I downloaded a third copy and saved it again on the desktop. I selected "Run as Administrator" instead of "Run" It must have been the 10th plus time I tried to install, but this time it completed. I don't know if the "Run as Administrator" was the key since it is Vista, or if I just got lucky. Either way I am relieved.

When trying to download iTunes, I get an error message saying "the instaler encountered errors before iTunes could be configured. Errors occured during installation." But it gives me no more information as to what I can do. Help please?

When trying to download iTunes, I get an error message saying "the instaler encountered errors before iTunes could be configured. Errors occured during installation." But it gives me no more information as to what I can do. Help please?

Also I now can`t access any of my itunes library and am concerned that if I remove it from my computer I will lose everything as I have no option of accessing and therefore backing anything up. Any ideas?

I purchased the Iphone 4s yesterday. every time I try to download newest version of Itunes i get a windows installer error message. I went to microsoft and downloaded everything can anyone help?

I purchased the Iphone 4s yesterday. Every time I try to download newest version of Itunes I get a windows installer error message. I went to microsoft and downloaded all I could please help

Another Vista Victory!!! Try uninstalling iTunes, then download and install it again. Make sure Vista is up to date.

When I try to install iTunes on my Windows computer I get an error message, "Apple Mobile Device failed to start". After an incomplete installation when I try to open iTunes I get an error message, "MSVCR80.dll missing". I downloaded MSVCR80.dll.

When I open iTunes I get an error message "MSVCR80.DLL missing". I downloaded this .dll and installed in C:\Windows|System32. I then scanned my computer to fix registry errors.I uninstalled iTunes and reinstalled and got the following error message "Apple Mobile Device failed to start".

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

HT4623 When I plug my ipad to itunes i get the error message that it is not supported and I have to go to itunes and get itunes re-installed? i never had this problem before. if i do this will i loose all my files, music, etc?

When I plug me ipad to itunes i get the error message that it is not supported and that i have to go to itunes and get "itunes installer" and re-install. if i do this will i loose my files and music?

No, you should not lose anything.

I cannot install or uninstall itunes. I get error message 2324?????

I cannot install or uninstall itunes. I get error message 2324?????

You might need to run the Windows installer cleanup utility....start the troubleshooter for assistance at the following link: http://support.microsoft.com/kb/2438651/

I can't update itunes. I get error message can't find "itunes.msi". What can I do?

What can I do to download updated itunes. I get error message can't locate "itunes.msi." folder.

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

ITunes spontaneously closes - no error message

I've just started having recent - but consistent - problems on my WinXP system. iTunes runs, and can see my iPod Touch. I want to add video files to it. So I select File > Add Folder to Library. I navigate to the folder containing my videos. I click OK, and iTunes closes. No error message; it just closes.
I try a similar procedure with File > Add File to Library, and the same thing happens. As soon as I specify the file, iTunes closes, with no error message.
Here's a list of what I've tried so far:
1) Rebooted system
2) Reviewed the Event Manager logs (eventvwr.msc) - no crash was listed
3) Repaired iTunes installation
4) Uninstalled QuickTime and iTunes, reinstalled
5) Deleted:
C:\Documents and Settings\(name)\Application Data\Apple Computer\iTunes
C:\Documents and Settings\(name)\Local Settings\Application Data\Apple Computer\iTunes
C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\SC Info
... and ran iTunes.
No luck so far, and as far as I know, there is no other way for me to get files from my computer to my iPod. Can anyone suggest other solutions?
Many, many thanks.

Ok... I called Apple Support. and they were more helpful than I expected. There are several things I don't like about Apple, but let it go on the record that their customer support was excellent.
The gentleman to whom I spoke (Case# 132295246) suggested that I try accessing my OS using an alternate user. My single-user system didn't have any other users, so I quickly created one (Control Panel > User Accounts). Once I was logged in as the new user, not only did the QuickTime player load, but iTunes worked perfectly.
On the tech's suggestion, I agreed to compare the service lists between the two accounts (I didn't make him stay on the phone for this). Unfortunately, they were identical. So I turned my attention to the system tray (in the bottom right-hand corner), and noticed the ATI Tray Tools icon. I exited the app, and suddenly everything worked.
Ok, we have an easy workaround, but we can do better. Any technically-oriented PC user with an ATI card isn't going to want to give up ATI Tray Tools - it's a wonderful piece of software. Fortunately, the program allows one to define exclusions that can be applied to ANY file that conflicts.
So for Apple's benefit, I hope this gets added to the knowledge base:
Problem:
iTunes spontaneously closes during use, no error message.
Diagnosis measure:
The problem is resolved when logging into WinXP as a newly-created user.
The user has an ATI Video Card
The user is running ATI Tray Tools
Resolution 1:
Close the ATI Tray Tools application before running iTunes.
======================
Resolution 2:
Add iTunes to the ATI Tray Tools exclusion list:
1) While ATI Tray Tools is running, right-click the ATI Tray Tools icon in the system tray.
2) Select Hardware
3) Select Auto-Overclocking
4) Click the Exclude tab
5) Add the following programs to the list:
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\QuickTimePlayer.exe
6) Click OK
=====================
Additional note: If you have any other programs that will not run (no error messages), locate the executable, and add it to the exclusion list. I was able to solve my Java problems by adding the necessary executables from the C:\Program Files\Java\jre6\bin folder.

ITunes 7.2 installation error message

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