HT1926 Installation of latest itunes update stopped, gave error message re couldn't find MSVCR80.dll. Suggested reinstall. Tried but that generated same message. Now get that message when I try to open itunes. I have Windows XP. Help!
Installation of latest itunes update stopped, gave error message "couldn't find MSVCR80.dll" Suggested reinstall. Tried but got same message. Now get same error message when I try to open itunes. Help!
Hey jeight26,
When you uninstalled and reinstalled iTunes, did you use this article?
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
If you haven't already done these steps, this section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Sincerely,
Delgadoh
Similar Messages
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I am unable to open my iTunes on my Toshiba laptop. I keep getting an error message of "The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. I don't have the problem on my iPhone though.
Any help or suggestions will be greatly appreciated.
Thank youUnless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
tt2 -
iTunes update failed on both computers. Couldn't find msvcr80.dll, now I have no iTunes at all. Is it iTunes or the computers?
Beth Trachtenberg wrote:
I did NOT move the other folders (Album Artwork, Mobile Applications, Playlists, Previous iTunes Libraries) or files (iTunes Library, iTunes Library Extras, iTunes Library Genius, iTunes Music Library) that are located inside the Music/iTunes folders.
should be no problem. i'm doing this also.
Everything was working fine on both computers - Consolidated the library on the external drive and did the Change the location of the iTunes Media folder in Preferences on both computers, no problem.
However I added two movies and a few songs to my desktop Mac yesterday - all showed up and played fine after adding them - but when I plug the external drive into my laptop, the new additions don't appear in the library.
if you're purchasing content from the iTMS, you could use _*Home Sharing*_ to automatically add new content to all machines on your local network.
Am I right in guessing that it is because the iTunes Library file on the laptop isn't the same as the one on the desktop computer?
yes.
Is there a way to add them to the library listing on the laptop? If yes, is that something I need to do every time I connect the external drive to the laptop if I've added things from the desktop computer (I never add stuff on the laptop).
basically, yes. however, there's _*Home Sharing*_ and ... see below.
Should I have put the entire iTunes folder - files, folder and media - onto the external drive?
that's one possibility, however, only one Mac @ a time could access that library. there are other options:
*the easy way*
check out TuneRanger.
*the more involved way*
click here for tips/information.
JGG -
I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer. Any help is appreciated!
Hey socestlavie,
Thanks for the question. I understand you are experiencing issues with iTunes for Windows. The following resource may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M. -
I did the iTunes update yesterday and now I am getting this message when I try to open iTunes - “This copy of iTunes is corrupted or is not installed correctly. Please re-install iTunes. (-42037) Can anybody help me out resolving this?
Download iTunes using the tab at the top of this page, re-install. Back up your computer first.
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I tried to update to the most recent version of itunes but the update failed. Now when I try to open itunes I get a dialog box telling me it can,t open because MSVCR80.dll is missing. I tried uninstalling and reinstalling itunes but I grt the same message. What can I do to fix this?
Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
You may be required to boot into safe mode to complete the folder deletion process. -
I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison" What do I do?
Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd
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I am getting an error message on my desktop when I try to open itunes: "the folder "itunes" is on a locked disk or you do not have write permissions for this folder"...Any idea what I need to do to correct?
Hi lvdmerwe!
I have two articles here for you that should be able to help you troubleshoot this issue further:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
after installing maverick i get this message when i try to open itunes:Unmark the 32bits modus-but i have unmarked it several times!The new iTunes requires 64bits modus so what shall i do?
I upgraded my 2007 iMac (20") to Maverick. Should never have done this! Lost mail, lost my mail archive, lost numerous programs/applications, lost all my installed hardware, spend 4 days on getting it running again with the (supreme) help of Apple Care. However it should not have happened at all!
iMac Computers with less than 4Gb of internal memory (as explained by Apple Care), or less than (estimated) 150Gb of free disc-space should not upgrade! Simple as that and the App Store should warn you about that and not simply let you pick up your free copy of Maverick! -
I had a new hard drive fitted to my imac and restored it from my time machine back up on an external hard drive when I try to open itunes I get this message "the itunes library extras.itdb file is locked, on a locked disk, or you do not have write permission for this file"
To solve this issue all I did was check to ensure that the file permissions were set as described by the earlier posts, followed by simply deleting the iTunes Library Genius.itdb file. Once the file was deleted I was able to open iTunes without difficulty. Note that I am running Windows 8. Hope this helps!
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When I try to open Itunes I get this error msg, 'This copy of iTunes is corrupted or is not installed correctly. Please re install iTunes (-42404), I have tried repairing, no joy, uninstalling and re installing, no joy. Any ideas?
<Subject Edited by Host>For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I get a runtime error when I try to open itunes, any help?
I get a runtime error when I try to open itunes, any help?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
When I try to open Itunes it keeps telling me that I do not have enough privileges to open this application. Can someone help me fix this?
first, launch disk utility (in applications > utilities) and repair permissions for your boot disk.
next, check if you have read & write permissions for your music folder. in the finder, right-click on it and get info. unlock the little padlock (you may have to enter your admin password) and change the permission settings. next, click on the little gear-shaped icon and apply to enclosed items like so
the important part is to apply to enclosed items ! -
When I try to open Itunes I cannot. This started after trying to update software. Get message MSVCR80.dill not found. Also Error 7 Windows 126. Have tried to remove and reinstall 3 times. Frustrated
Solving MSVCR80 issue and Windows iTunes install issues.
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when i try to open itunes ,this written appears :"The iTunes Library file is locked, on a locked disk, or you do not have write permission for this file. "What does it mean?
To solve this issue all I did was check to ensure that the file permissions were set as described by the earlier posts, followed by simply deleting the iTunes Library Genius.itdb file. Once the file was deleted I was able to open iTunes without difficulty. Note that I am running Windows 8. Hope this helps!
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