Itunes 9.2 serious bug Video purchases authorization loop and gray screen
I just downloaded 9.2 and now all my seasons pass videos that are being downloaded after the download keep asking for authorization even though the computer is authorized and the message even says your computer is already authorized and then gives me a gray screen I can play these videos on my iphone but no longer on itunes, this is absurd I've alredy called iunes support about this and have not given me any useufl solutions does anyone else have this problem, how can I fix it or did I just lose $100+ of videos for good, I am royally ******.
I lost sleep last night and I am still obsessed with the fact that I downloaded Dexter after a prompt asked me if I wanted the latest I tunes update, 9.2. Beginning of nightmare...Nothing I have done or attempt to do allows me to view my purchase that I Tunes and Apple seems to have no problem authorizing purchase. I have called Apple care with a gent hanging up on me due to me being somewhat flabber-ghasted that no knew about this and after I have dumped the SC in the garbage, changed my password, checked standard box, tried Quick Time and updating that, going in to my original screen name, checking my purchase to make sure purchase name and authorization name match, yada yada yada, this dude was having me re-boot my system, logging out and re-booting, really, no seriously?? That is what I paid $300 for, you gotta be kidding me. He went on to tell me that I would now have to send an email, only way to get in touch with I tunes, no peeps. And they will get back to me in 48 hours. The weekend is gone, gotta go back to work and this is bull that this update has not been cleared of gliches and now my system seems to be corrupted with this update that btw I cannot uninstall, it is a modification, not an installation.
My guess is that this has something to do with Mac Book, Mac OSX 10.5.8 model. Notice that is in common and also has to do with the HD versus Standard purchasing. Notice this wasn't happening before this distinction and price differences. It is so new that when I spoke to a supervisor to get the dude in trouble for hanging up on me, he said it is brand spanking new and he hadn't heard anything yet. I said get ready cuz they are a coming.
I give up, not really, another night of trouble shooting, I hate to give up. But I need my beauty rest. I want my money back and guess next step is the One on one. Back to the store.
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Itunes with Podcasts - serious bug - cant delete
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Im using the latest version of Itunes with my 60gb ipod on XP, and ive noticed a serious bug where once you add podcasts to your ipod via itunes, you cant delete them in itunes at all - they stay grey even when the device is disconnected.
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Ok, first off, is your iPod in automatic update?
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Camera video preview - Random crashes and green screens
Hello everyone,
I am currently working on a Windows Phone 8.1 app and I need to preview video from the phone's back camera. For quite some time I've been struggling with random crashes and green screens. When these green screens appear, all camera apps become affected and
the device needs to be restarted. Occasionally the phone freezes and only recovers after battery removal. I test the app on my Lumia 620.
After some web search, I found references to the same problem by many users/developers of different apps. I'm really frustrated as I've tried many possible solutions with no avail.
Here is part of my code:
//in App.xaml.cs:
MediaCaptureInitializationSettings settings;
public static MediaCapture captureMgr;
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public async Task InitializeVideoCapture()
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captureMgr = new MediaCapture();
settings = new MediaCaptureInitializationSettings();
settings.StreamingCaptureMode = StreamingCaptureMode.Video;
settings.PhotoCaptureSource = PhotoCaptureSource.VideoPreview;
settings.AudioDeviceId = "";
if (backWebcam != null)
settings.VideoDeviceId = backWebcam.Id;
else
var _messageDialog = new MessageDialog("Back panel camera not found");
_messageDialog.Commands.Add(new UICommand("OK"));
_messageDialog.ShowAsync();
try
await captureMgr.InitializeAsync(settings);
captureMgr.SetPreviewRotation(VideoRotation.Clockwise90Degrees);
UnableToInitializeCamera = false;
catch
UnableToInitializeCamera = true;
Debug.WriteLine("HANDLED EXCEPTION: camera could not be initialized");
var _messageDialog = new MessageDialog("Unable to initialize camera");
_messageDialog.Commands.Add(new UICommand("OK"));
_messageDialog.ShowAsync();
protected override async void OnLaunched(LaunchActivatedEventArgs e)
//.... other app initialization code
await InitializeVideoCapture();
Window.Current.Activate();
private async void OnResuming(object sender, object e)
AppIsResuming = true;
FinishedCameraInitialize = false;
await Task.Delay(TimeSpan.FromSeconds(0.5));//this makes crashes less frequent
await InitializeVideoCapture();
FinishedCameraInitialize = true;
if(WasPreviewingCamera)
WasPreviewingCamera = false; //the following line allows time for SetupPage._captureElement to be assigned before video preview starts while (!SetupPage.CaptureElementSourceAssigned) await Task.Delay(TimeSpan.FromMilliseconds(1));
SetupPage.CaptureElementSourceAssigned = false;
try
Debug.WriteLine("trying to restart video preview");
await captureMgr.StartPreviewAsync();
SetupPage.PreviewingCamera = true;
catch
Debug.WriteLine("HANDLED EXCEPTION: unable to start previewing");
SetupPage.PreviewingCamera = false;
GC.Collect();
AppIsResuming = false;
private async void OnSuspending(object sender, SuspendingEventArgs e)
var deferral = e.SuspendingOperation.GetDeferral();
while (AppIsResuming) await Task.Delay(TimeSpan.FromMilliseconds(1));//prevents crash when app is suspended right after it is resumed
await CleanupCaptureResources();
TimeOfLastSuspend = DateTime.Now;
FinishedCameraInitialize = false;
GC.Collect();
deferral.Complete();
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if (SetupPage.PreviewingCamera)
await captureMgr.StopPreviewAsync();
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SetupPage.PreviewingCamera = false;
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void OnSuspending(object sender, Windows.ApplicationModel.SuspendingEventArgs e)
var deferral = e.SuspendingOperation.GetDeferral();
_captureElement.Source = null;
CaptureElementSourceAssigned = false;
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ProgressRing2.Visibility = Visibility.Visible;
ProgressRing2.IsActive = true;
while (!App.FinishedCameraInitialize) await Task.Delay(TimeSpan.FromMilliseconds(1));
App.FinishedCameraInitialize = false;
captureElement.Source = App.captureMgr;
CaptureElementSourceAssigned = true;
GC.Collect();
ProgressRing2.Visibility = Visibility.Collapsed;
ProgressRing2.IsActive = false;
Any help towards a solution will be greatly appreciated.
Thank youI will also advice that you start by following the
Windows Store app sample.
Is this a Windows Phone app?
The crash/green screen only manifests itself when I suspend my app and switch to the default camera app (could be any other camera app perhaps). It happens roughly 1 out of 8 times. That's why I posted the suspension and resuming handlers, which I wrote
according to the msdn instructions.
I found
this page with a sample that demonstrates the MediaCapture API for Windows Phone. Some developers have reported problems similar as mine. Has Microsoft dealt with this issue?
I've spent quite a few weeks trying to investigate this problem, without actually knowing if it is my code that needs to be debugged. That's why I'm asking if other developers are facing similar problems.
Thank you
Edit: It seems that the crash/green screen can appear when suspending/switching to any app (regardless if it uses the camera or not). Also, all works fine when the app is running on the debugger. -
Downloaded iTunes update to my Mac mini (2007). Pressed restart but computer is hung up on a gray screen with a spinning wheel. Doesn't respond to power switch. Disconnected but returns to same screen when plugged back in.
FWIW, have a look at this user tip.
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ITunes Movie Artwork Issue For Videos Purchased From iTunes
There appear to be a number of different issues with iTunes and Movie Artwork but my issue seems to be a little different – and I have a workaround for it – so I thought I'd post it here in the hope that it will save someone else some time.
Config: iMac 27" / Latest Mountain Lion / Itunes 11 *in 64 bit mode*
Issue: HD movies purchased and downloaded in iTunes won't let me add artwork. I use 'get info' on the movie in question, select the artwork tab, and then drag a picture across from Google Images. It appears to work fine. I collapse the 'get info' window. To check to see if the artwark was saved, I use the 'get info' command on the same movie. The artwork is not there. It was not saved.
Additional Info:
1. I have no problem adding artwork (using the exact same process) to any movies that I've ripped from DVDs using Handbrake.
2. I discovered that the movies in question that I downloaded wouldn't play when launched from iTunes. The failure message said that playback required Quicktime. I have old and new versions of Quicktime on my Mac. Didn't seem to make sense. I researched the failure to play problem and the workaround for that also fixed my artwork problem.
Workaround:
1. Quit out of iTunes.
2. In the applications folder, find iTunes, right click the app file and select 'get info'.
3. Tick the box that says "open in 32 bit mode". Collapse the 'get info' window.
4. Open iTunes.
5. Launch the movie in question. If you get a failure message, just hit 'cancel'. The movie will open and begin playing, likely with no sound.
6. Quit the movie.
7. Select the movie in question and do 'get info' on it.
8. Select the artwork tab and drag your artwork into the blank window. Collapse the 'get info' window.
9. Repeat steps 5 through 8 for all the movies you've had trouble with.
10. Repeat steps 1 through 4, but this time untick the box that says "open in 32 bit mode".
All your artwork should be ok now, and you should be able to make changes for those files from this point on without using this workaround.
So - my question is, does anyone know why there is an issue with 32-bit vs 64-bit and if there is a way to fix it so this workaround isn't needed?
Cheers.I am having this same problem ever since I upgraded to iTunes 7.x. When I was using 6.x, the videos displayed fine but after the upgrade, they were no longer viewable. The audio is skipping and I only receive flashing colors in the panel where the video should be displayed. I am currently using iTunes 7.5 and not only a problem with video display but also can not view album art in the Cover Flow display. Only a series of different colored squares where the album should be displayed. I have two Sony Vaios one works and one does not. The Vaio PCV-RZ34G with 1GB RAM does not work but a Vaio VGC-RB53 with 512MB works fine. I have searched for video driver updates and have not found any solution. The problem only seems to appear with any video played with Quicktime. Video played with other video applications works fine. I have just lived with no quicktime video or cover flow on the PCV-RZ43G. This has been an excellent system with the only problem being the video conflict with quicktime.
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please can anyone help with a problem thats just happened to me. My computer has crashed after a power surge and now i can not get to my itunes libary,i downloaded the icloud and it appears that all the purchased music i aqquired as come back but all the cds i have burned have not.Is their anyway i can download my ipod touch itune libary on to another or new computerthanks
I can help you for the future. Regularly back up your computer to an external hard drive (or cloud alternative). If you have your library backed up, it could be reinstalled on your new computer. In your current situation, you will have to reload all of your CDs as syncing of non-iTunes purchased music is only one way (Computer to iPod)
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Serious bug in 10.7.4 and 10.8 with 2009 13" MacBook Pro?
Does anyone else own a mid-2009 13" MacBook Pro and have problems Kernel Panics with 10.7.4 or 10.8.
Ever since 10.7.4, I have been getting Kernel Panics anywhere from 0-5 hours after bootup on my 2009 13" MacBook Pro.
I have done everything I could to isolate the issue including pulling the SSD and going back to the original SATA platter drive to no avail. Memory tests pass and this laptop is 100% stable and reliable in 10.7.3 (which I was forced to reformat and reinstall to).
After many days (and weeks) trying to figure something out, I am theorizing there has to be something with the 10.7.4 and 10.8 OSes that just doesn't seem to work properly with the mid-2009 13" MacBook Pro. My friends with 2010 and 2011 13" MacBook Pros have no problems whatsoever with Mountain Lion, so I'm wondering if perhaps the NVidia chipset in the 2009 is problematic.
Anyone else in the same boat?I threw another SSD into a USB dock and installed 10.8 on that drive. Here's a Kernel Panic that occured:
Fri Aug 17 09:01:36 2012
panic(cpu 0 caller 0xffffff800a8b7b95): Kernel trap at 0xffffff800a8876bc, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000110e94000, CR3: 0x0000000034296000, CR4: 0x0000000000000660
RAX: 0x0000000000000001, RBX: 0x0010000000000000, RCX: 0xffffff801d8af550, RDX: 0x0000000000000821
RSP: 0xffffff80f1eeb960, RBP: 0xffffff80f1eeb980, RSI: 0x00000000219b6bd2, RDI: 0xffffff800dd0b190
R8: 0x0000000000000000, R9: 0xffffff80f1eebbf0, R10: 0x0000000000000000, R11: 0xffffff80f1eebeb8
R12: 0xffffff800dd0b190, R13: 0x0000000000000004, R14: 0xffffff8026140300, R15: 0x0000000000801000
RFL: 0x0000000000010206, RIP: 0xffffff800a8876bc, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000110e94000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80f1eeb600 : 0xffffff800a81d5f6
0xffffff80f1eeb670 : 0xffffff800a8b7b95
0xffffff80f1eeb840 : 0xffffff800a8ce4ad
0xffffff80f1eeb860 : 0xffffff800a8876bc
0xffffff80f1eeb980 : 0xffffff800a87bbb2
0xffffff80f1eeb9e0 : 0xffffff800a8e3d12
0xffffff80f1eebc40 : 0xffffff800a8e2fb5
0xffffff80f1eebc70 : 0xffffff800aafb8dd
0xffffff80f1eebd80 : 0xffffff800a911d62
0xffffff80f1eebde0 : 0xffffff800a908139
0xffffff80f1eebe50 : 0xffffff800ab77089
0xffffff80f1eebf00 : 0xffffff800ab77284
0xffffff80f1eebf60 : 0xffffff800abe14e3
0xffffff80f1eebfb0 : 0xffffff800a8ce9dd
BSD process name corresponding to current thread: Setup
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x000000000a600000
Kernel text base: 0xffffff800a800000
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 1124562078502
last loaded kext at 271743333103: com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1 (addr 0xffffff7f8c8be000, size 106496)
last unloaded kext at 406107949543: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f8c857000, size 57344)
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com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleHDA 2.3.0f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.driver.AppleBacklight 170.2.3
com.apple.GeForce 8.0.0
com.apple.nvenet 2.0.19
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
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com.apple.driver.AirPort.Brcm4331 600.15.20
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBOHCI 5.1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.1.1
com.apple.iokit.IOFireWireSBP2 4.2.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 86.0.2
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.NVSMU 2.2.9
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0 -
Video card for HD and green screen
I use a windows XP64 based machine with a quad core I7 920 processor and 12 gigs of RAM with nVidia 260 card. I use CS3. Right now I am having severe crash issues in Premeire CS3.
I do HD 1080i video editing with up to 4 layers of green screen. I currently use Adobe AE Keylight2 for my greenscreen work. I bring the files into Premeire with "Dynamic Link". I crash, and crash, and crash. What is my best option to prevent crashing. A Quadro video card? which one? . Or, Matrox Max. My budget is somewhat limited. I can't get both. I want to upgrade to CS5 but need to fix this problem, now.
Sincere thanx to anyone who can helpI appreciate the quick answer and am considering moving to Windows
7 (64). What is the sad story about Matrox? What is the best way to speed
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Corrupt video playback in Kodi and black screen when emulating.
Hi!
I have a problem most likely related to each other. When I try to play back videos in Kodi the video just gets scrambled, it fast forwards very fast and looks generally corrupted and when I try to start a game in some emulator (for example mupen64plus) the screen just turns black.
Kodi seems to work really well otherwise, it got sounds in the menus and the menus are smooth when navigating. Same with emulators, the GUI (mupen64plus doesn't have one) works well and I can navigate the menus and everything but as soon as I start a game the screen turns black with no sound.
I tried OpenELEC (which is a distribution that has the main purpose of running Kodi) and the video playback works just fine. Sadly it's not very emulator friendly.
The packages I have installed are: "xf86-video-ati" (dependence: "mesa"), "xorg-server" (dependence: "mesa-libgl") and "xorg-xinit".
And the way that I the programs are usually from .xinitrc (example: exec kodi-standalone) and then xinit.
Hardware:
Motherboard: ASRock FM2A78M-ITX+ mITX
APU: AMD A10-7800 (the GPU part is GCN 1.1 aka Sea Islands)
All connected through HDMI
Any help would really be appreciated!
Last edited by guran33 (2015-02-12 22:48:05)If you use windows (havent checked on mac but it might work)
Disable Direct3D acceleration in the player you are using.
If you use VLC media player, Go to preferences, Video, And under output, change from default to "Direct 2D video output"
If you use Quicktime, Downgrade to Quicktime 7.6 or upgrade to quicktime 7.7.3 and Go to
Edit --> Preferences -->Quicktime preferences.
Under that, go to advanced tab, and uncheck "Enable Direct3d acceleration" (3'rd box)
Fixed the problem for me
You're welcome -
Today I updated, thru itunes, my iphone4, and restored backup, but am stuck in setup loop. After few screens of setup phone says "connect to itunes" or "connected to itunes". I turned off the phone and turned back on - still stuck. Help, please?
Unable to Update or Restore...?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps... -
Cancel In App Purchase of Additional Loops and Sounds
Hi there,
A while back I purchased additional loops and sounds, but now I do not wish to download those on my new MacBook. The added content takes up storage space I can't afford. Does anyone know how to cancel the download? When I start GarageBand, it wants to download the sounds/loops, but I do not see a way to cancel and continue to use GB.Just to clarify: the "150 sounds and 1,500 loops" option cannot be unchecked. It's frozen in its checked state.
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I purchased 3 videos from the Itunes store. 1 will load or sync to my IPOD 5th gen but the other 3 will not. When I click on the file and get information I see it is protected. that is the only difference I see between the files. How can I get these files to sync to my IPOD. I have read the FAQ related to this subject but i only have 3 IPODS so this should not be a issue.
Can some one tell me what is wrong?
How does purchased video differ from other video?
Videos purchased from the iTunes Store have FairPlay digital rights management embedded in the files and are in a format that can be readily synced to a video capable iPod. Just like with music you purchase from the iTunes Store, you own the videos you purchase. You can authorize up to five computers to play purchased videos, and you can sync the video to as many iPods as you like. An iPod can contain purchased content from up to five accounts; iTunes will not allow you to add data from a sixth account to iPod.Take a look here for some tips on how to look for the missing episode.
If you can't find it, iTunes Store Customer Service (select the category and subcategory closest to the issue you're reporting and you'll find a button to send e-mail to them) and explaining what happened.
Regards. -
I can't get video purchased from iTunes to play on iTunes
So, I upgraded to iTunes 6 and I installed the upgrade Quicktime 7.0.3 that came with the upgraded iTunes. I have all the current XP Pro updates installed, I have all the memory, videocards, etc etc that are in the system requirements for iTunes 6.
I go to the music store to see how this new and snazzy video purchasing works and I bought a music video of a band I like. iTunes Music Store takes my money, iTunes downloads the video and it's in my library. Cool.
I then select the video and a picture shows up in the bottom left hand corner and I click play and sit back to enjoy this new feature.
Nothing happens. nada, zip, zero. It just doesn't play. New sound, no video, nothing. I try it again. I go to the help menu the only thing they say about problems is to give me a link to a systems requirement list.
I open up Quicktime since the help file also says I can play my purchased video on either iTunes or Quicktime. I try to open the file and I get:
Error - 36: an I/O error occured
I check everything I can think of and still nothing.
I drop iTunes Support and they send me an email back 4 days later that says, sorry, we can't help with technical problems so deal with it (but I can't find a single article about this problem on the website) or call our help line and probably pay a fee.
I'm at a real loss as to what to do. I bought this video (granted it was only a couple of dollars, but still) and can't play it. Do any of the wonderful people out there have any ideas? I'm just glad I didn't buy more than this one video.
Thanks so very much in advance,
Shalva del CastilloI know exactly how you feel. I bought a video and haven't been able to watch it either. Imagine all the "couple of bucks" here and there that Apple gets to keep.
Especially when they is no one here to answer questions and we need to trackdown someone. The FAQ's are useless, like every other companies FAQ. Nothing has anything to do with real problems.
Windows XP -
Bug Report iOS 7 iTunes. Since it is repeatable on 3 iPhones and 4 iPads here, I'm sure others are experiencing the same thing. Apple, might want to take a peek at this. When a tv show or movie is deleted from Videos, the Videos app shuts down instead of returning to video playlist.
Restarting videos works and looks like video is getting deleted.
Just a bug reportYou might want to report that to Apple instead of to the other users in this forum.
http://www.apple.com/feedback/iphone.html -
Hi,
After installing iOS5 on iTunes and iPhone, everything went almost smoothly, except activation, which i finally fixed it.
The issues i am now experiencing are for the most after iOS5 and iTunes 10.5
No direct connection to Wifi Spot at HOME, ( i don't have a Carrier contract) I have to be really 2 metres near the router to connect, but not with iPad which i didn't update to OS5 yet, My Library problem is everyday i have to upload all my music from my computer, from nearly 2000 songs to really 12945 now!!! most of them duplicates, duplicates!!! Enormous , songs, music videos, and movies, all duplicated !!!
I bought a software for fixing this problem, but unfortunately not working at all.I stop this way and buy no more softwares.
I don't really see most of my Apps in iTunes Store=purchased, even though i have to download them everyday, i mean right now 93 are being on download platform, and tomorrow morning, i am not sure to have the 90 Apps on my Library, that in total should be near 600 or more than that.So my kid will ask for one game to play, and i will really have a hard time to find it(iPhone freezes when looking for App Store+update+ Purchased then ALL or Not in the iPhone, it freezes excessively, and when you got one app and push download then you go to iPhone 3, 4 or 5 th page, then rolling back to App Store etc,,,,
Something is wrong, but i don't know it comes from.
Back in 2002/3 first i bought the second generation of iPod, i never saw a duplicate song or file, but now it is different.It becomes sort of a challenge to open your iTunes on your Laptop, and you figure out that your Library is Empty, you have to look for Folders, and no Purchased icon under iTunes Store, No Music Videos either!!!
Somebody has to sort this out Hopefully
Best Regards
[email protected]I've written a script called DeDuper which can help remove unwanted duplicates. See this thread for background.
What brand of PC do you have? Sony VIAO is notoriuous for having some software which corrupts the iTunes library.
If you are routinely generating more and more duplicates in your library then you are adding media in the wrong way. Simply scanning the entire media folder over & over again is a likely cause of problems, particularly if this is a different folder from the one currently set as the iTunes Media folder. Use a tool like iTunes Folder Watch which can scan your media folders, add new files and remove missing ones.
tt2
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