Itunes 9.2 serious bug Video purchases  authorization loop and gray screen

I just downloaded 9.2 and now all my seasons pass videos that are being downloaded after the download keep asking for authorization even though the computer is authorized and the message even says your computer is already authorized and then gives me a gray screen I can play these videos on my iphone but no longer on itunes, this is absurd I've alredy called iunes support about this and have not given me any useufl solutions does anyone else have this problem, how can I fix it or did I just lose $100+ of videos for good, I am royally ******.

I lost sleep last night and I am still obsessed with the fact that I downloaded Dexter after a prompt asked me if I wanted the latest I tunes update, 9.2. Beginning of nightmare...Nothing I have done or attempt to do allows me to view my purchase that I Tunes and Apple seems to have no problem authorizing purchase. I have called Apple care with a gent hanging up on me due to me being somewhat flabber-ghasted that no knew about this and after I have dumped the SC in the garbage, changed my password, checked standard box, tried Quick Time and updating that, going in to my original screen name, checking my purchase to make sure purchase name and authorization name match, yada yada yada, this dude was having me re-boot my system, logging out and re-booting, really, no seriously?? That is what I paid $300 for, you gotta be kidding me. He went on to tell me that I would now have to send an email, only way to get in touch with I tunes, no peeps. And they will get back to me in 48 hours. The weekend is gone, gotta go back to work and this is bull that this update has not been cleared of gliches and now my system seems to be corrupted with this update that btw I cannot uninstall, it is a modification, not an installation.
My guess is that this has something to do with Mac Book, Mac OSX 10.5.8 model. Notice that is in common and also has to do with the HD versus Standard purchasing. Notice this wasn't happening before this distinction and price differences. It is so new that when I spoke to a supervisor to get the dude in trouble for hanging up on me, he said it is brand spanking new and he hadn't heard anything yet. I said get ready cuz they are a coming.
I give up, not really, another night of trouble shooting, I hate to give up. But I need my beauty rest. I want my money back and guess next step is the One on one. Back to the store.

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  • ITUNES Video purchase

    I purchased 3 videos from the Itunes store. 1 will load or sync to my IPOD 5th gen but the other 3 will not. When I click on the file and get information I see it is protected. that is the only difference I see between the files. How can I get these files to sync to my IPOD. I have read the FAQ related to this subject but i only have 3 IPODS so this should not be a issue.
    Can some one tell me what is wrong?
    How does purchased video differ from other video?
    Videos purchased from the iTunes Store have FairPlay digital rights management embedded in the files and are in a format that can be readily synced to a video capable iPod. Just like with music you purchase from the iTunes Store, you own the videos you purchase. You can authorize up to five computers to play purchased videos, and you can sync the video to as many iPods as you like. An iPod can contain purchased content from up to five accounts; iTunes will not allow you to add data from a sixth account to iPod.

    Take a look here for some tips on how to look for the missing episode.
    If you can't find it, iTunes Store Customer Service (select the category and subcategory closest to the issue you're reporting and you'll find a button to send e-mail to them) and explaining what happened.
    Regards.

  • I can't get video purchased from iTunes to play on iTunes

    So, I upgraded to iTunes 6 and I installed the upgrade Quicktime 7.0.3 that came with the upgraded iTunes. I have all the current XP Pro updates installed, I have all the memory, videocards, etc etc that are in the system requirements for iTunes 6.
    I go to the music store to see how this new and snazzy video purchasing works and I bought a music video of a band I like. iTunes Music Store takes my money, iTunes downloads the video and it's in my library. Cool.
    I then select the video and a picture shows up in the bottom left hand corner and I click play and sit back to enjoy this new feature.
    Nothing happens. nada, zip, zero. It just doesn't play. New sound, no video, nothing. I try it again. I go to the help menu the only thing they say about problems is to give me a link to a systems requirement list.
    I open up Quicktime since the help file also says I can play my purchased video on either iTunes or Quicktime. I try to open the file and I get:
    Error - 36: an I/O error occured
    I check everything I can think of and still nothing.
    I drop iTunes Support and they send me an email back 4 days later that says, sorry, we can't help with technical problems so deal with it (but I can't find a single article about this problem on the website) or call our help line and probably pay a fee.
    I'm at a real loss as to what to do. I bought this video (granted it was only a couple of dollars, but still) and can't play it. Do any of the wonderful people out there have any ideas? I'm just glad I didn't buy more than this one video.
    Thanks so very much in advance,
    Shalva del Castillo

    I know exactly how you feel. I bought a video and haven't been able to watch it either. Imagine all the "couple of bucks" here and there that Apple gets to keep.
    Especially when they is no one here to answer questions and we need to trackdown someone. The FAQ's are useless, like every other companies FAQ. Nothing has anything to do with real problems.
      Windows XP  

  • Bug Report iOS 7 iTunes. Since it is repeatable on 3 iPhones and 4 iPads here, I'm sure others are experiencing the same thing. Apple, might want to take a peek at this. When a tv show or movie is deleted from Videos, the Videos app shuts down.

    Bug Report iOS 7 iTunes. Since it is repeatable on 3 iPhones and 4 iPads here, I'm sure others are experiencing the same thing. Apple, might want to take a peek at this. When a tv show or movie is deleted from Videos, the Videos app shuts down instead of returning to video playlist.
    Restarting videos works and looks like video is getting deleted.
    Just a bug report

    You might want to report that to Apple instead of to the other users in this forum.
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  • 10.5 iTunes IOS5= iT won't add Purchased, music videos, more duplicates from 8200 to over 12945, i think 80% more than i had before, freeze, purchased items from iTunes should be downloaded again from purchased page in the Store, so reinstalling All my Ap

    Hi,
    After installing iOS5 on iTunes and iPhone, everything went almost smoothly, except activation, which i finally fixed it.
    The issues i am now experiencing are for the most after iOS5 and iTunes 10.5
    No direct connection to Wifi Spot at HOME, ( i don't have a Carrier contract) I have to be really 2 metres near the router to connect, but not with iPad which i didn't update to OS5 yet, My Library problem is everyday i have to upload all my music from my computer, from nearly 2000 songs to really 12945 now!!! most of them duplicates, duplicates!!! Enormous , songs, music videos, and movies, all duplicated !!!
    I bought a software for fixing this problem, but unfortunately not working at all.I stop this way and buy no more softwares.
    I don't really see most of my Apps in iTunes Store=purchased, even though i have to download them everyday, i mean right now 93 are being on download platform, and tomorrow morning, i am not sure to have the 90 Apps on my Library, that in total should be near 600 or more than that.So my kid will ask for one game to play, and i will really have a hard time to find it(iPhone freezes when looking for App Store+update+ Purchased then ALL or Not in the iPhone, it freezes excessively, and when you got one app and push download then you go to iPhone 3, 4 or 5 th page, then rolling back to App Store etc,,,,
    Something is wrong, but i don't know it comes from.
    Back in 2002/3 first i bought the second generation of iPod, i never saw a duplicate song or file, but now it is different.It becomes sort of a challenge to open your iTunes on your Laptop, and you figure out that your Library is Empty, you have to look for Folders, and no Purchased icon under iTunes Store, No Music Videos either!!!
    Somebody has to sort this out Hopefully
    Best Regards
    [email protected]

    I've written a script called DeDuper which can help remove unwanted duplicates. See this  thread for background.
    What brand of PC do you have? Sony VIAO is notoriuous for having some software which corrupts the iTunes library.
    If you are routinely generating more and more duplicates in your library then you are adding media in the wrong way. Simply scanning the entire media folder over & over again is a likely cause of problems, particularly if this is a different folder from the one currently set as the iTunes Media folder. Use a tool like iTunes Folder Watch which can scan your media folders, add new files and remove missing ones.
    tt2

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