"iTunes could not connect to the iPhone because the device timed out." Why am I getting this message when connecting my iPhone 5 to my 27" iMac running OS X 10.8.5?

I have a new 27" iMac with the 3.4 Ghz processor. I cannot move any iTunes files to my iPhone 5 because of the message in the subject line. Any idea why?

Hey amyroseofclyde,
Thanks for the question. After reviewing your post, it sounds like the iPhone is not appearing in iTunes. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iOS: Device not recognized in iTunes for OS X - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

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