ITunes crashing on Macbook fixed by reinstalling QT
We just solved the iTunes crash problem on a MacBook by testing QuickTime, which is linked with iTunes performance. When launched, QT crashed as well, so we reinstalled QT and we're now up and running - no more problems. Hope this helps someone.
When iTunes malfunctions, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
Similar Messages
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ITunes crashes on MacBook wakening from sleep anyone else?
Every time iTunes is runing and my MacBook goes to sleep I find iTunes crashed when wakening the Macbook. Every single time. Completely deterministic.
Console keeps currently the crash log of the ast 40 or so occurrences in last couple of weeks, but this has been going on for months.
I hoped some upgrade would fix this but the problem persists after upgrading to 11.0.4 runing Mac OS X 10.8.4.
Is anyone else experiencing this?
JoaquimI tried it now, but the problem remains.
Here is the trace from console, if anyone is wise enough to read anything meaninful in it.
Process: iTunes [8214]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.0.4 (11.0.4)
Build Info: iTunes-1104004001000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [175]
User ID: 503
Date/Time: 2013-06-10 21:01:13.231 +0100
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Sleep/Wake UUID: D6E86888-97EF-45B9-900D-BFB70C21CB55
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000064
VM Regions Near 0x64:
-->
__TEXT 0000000108682000-0000000109aa3000 [ 20.1M] r-x/rwx SM=COW /Applications/iTunes.app/Contents/MacOS/iTunes
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.iTunes 0x00000001090efe85 0x108682000 + 10935941
1 com.apple.iTunes 0x00000001090f216b 0x108682000 + 10944875
2 com.apple.iTunes 0x00000001090f20bc 0x108682000 + 10944700
3 com.apple.iTunes 0x00000001086e5d36 0x108682000 + 408886
4 com.apple.iTunes 0x00000001086c8c3c 0x108682000 + 289852
5 com.apple.iTunes 0x00000001086c8ae9 0x108682000 + 289513
6 com.apple.iTunes 0x0000000109101c64 0x108682000 + 11009124
7 com.apple.framework.IOKit 0x00007fff8c3fde29 IODispatchCalloutFromCFMessage + 332
8 com.apple.CoreFoundation 0x00007fff8a899e40 __CFMachPortPerform + 288
9 com.apple.CoreFoundation 0x00007fff8a899d09 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41
10 com.apple.CoreFoundation 0x00007fff8a899a49 __CFRunLoopDoSource1 + 153
11 com.apple.CoreFoundation 0x00007fff8a8ccc02 __CFRunLoopRun + 1826
12 com.apple.CoreFoundation 0x00007fff8a8cc0e2 CFRunLoopRunSpecific + 290
13 com.apple.HIToolbox 0x00007fff8a25deb4 RunCurrentEventLoopInMode + 209
14 com.apple.HIToolbox 0x00007fff8a25dc52 ReceiveNextEventCommon + 356
15 com.apple.HIToolbox 0x00007fff8a25dae3 BlockUntilNextEventMatchingListInMode + 62
16 com.apple.AppKit 0x00007fff8cb2c533 _DPSNextEvent + 685
17 com.apple.AppKit 0x00007fff8cb2bdf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
18 com.apple.AppKit 0x00007fff8cb231a3 -[NSApplication run] + 517
19 com.apple.iTunes 0x000000010884beab 0x108682000 + 1875627
20 com.apple.iTunes 0x000000010884bd40 0x108682000 + 1875264
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff89a5bd16 kevent + 10
1 libdispatch.dylib 0x00007fff9163cdea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff9163c9ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff89a59686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89a58c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8a8c7233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8a8cc916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8a8cc0e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x00007fff8a8dadd1 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000108805d66 0x108682000 + 1588582
7 com.apple.iTunes 0x00000001086882df 0x108682000 + 25311
8 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff89a5b0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8dfc4fe9 _pthread_cond_wait + 869
2 com.apple.iTunes 0x000000010869d0d4 0x108682000 + 110804
3 com.apple.iTunes 0x000000010869cb99 0x108682000 + 109465
4 com.apple.iTunes 0x000000010869c550 0x108682000 + 107856
5 com.apple.iTunes 0x00000001086882df 0x108682000 + 25311
6 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff89a5b322 __select + 10
1 com.apple.CoreFoundation 0x00007fff8a90bf46 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff89a59686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89a58c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8a8c7233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8a8cc916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8a8cc0e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x00007fff8a8dadd1 CFRunLoopRun + 97
6 com.apple.iTunes 0x00000001086c19bb 0x108682000 + 260539
7 com.apple.iTunes 0x00000001086882df 0x108682000 + 25311
8 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff89a5b0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8dfc4fe9 _pthread_cond_wait + 869
2 com.apple.iTunes 0x000000010869d0d4 0x108682000 + 110804
3 com.apple.iTunes 0x00000001086c18e3 0x108682000 + 260323
4 com.apple.iTunes 0x00000001087f5713 0x108682000 + 1521427
5 com.apple.iTunes 0x00000001087f5659 0x108682000 + 1521241
6 com.apple.iTunes 0x00000001086882df 0x108682000 + 25311
7 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff89a59686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89a58c42 mach_msg + 70
2 com.apple.iTunes 0x00000001087f3c5b 0x108682000 + 1514587
3 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff89a5b0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8dfc5023 _pthread_cond_wait + 927
2 com.apple.iTunes 0x00000001086d2bef 0x108682000 + 330735
3 com.apple.iTunes 0x00000001086d2ab4 0x108682000 + 330420
4 com.apple.iTunes 0x00000001086d2a51 0x108682000 + 330321
5 com.apple.iTunes 0x00000001086d28d9 0x108682000 + 329945
6 com.apple.iTunes 0x00000001086882df 0x108682000 + 25311
7 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff89a5a996 __accept + 10
1 com.apple.iTunes 0x0000000109165104 0x108682000 + 11415812
2 com.apple.iTunes 0x000000010914ca9f 0x108682000 + 11315871
3 com.apple.iTunes 0x000000010914c9e2 0x108682000 + 11315682
4 com.apple.iTunes 0x00000001086882df 0x108682000 + 25311
5 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff89a5a996 __accept + 10
1 com.apple.iTunes 0x0000000109165104 0x108682000 + 11415812
2 com.apple.iTunes 0x000000010914ca9f 0x108682000 + 11315871
3 com.apple.iTunes 0x000000010914c9e2 0x108682000 + 11315682
4 com.apple.iTunes 0x00000001086882df 0x108682000 + 25311
5 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff89a59686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89a58c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8a8c7233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8a8cc916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8a8cc0e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x00007fff8a8dadd1 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000108805d66 0x108682000 + 1588582
7 com.apple.iTunes 0x00000001086882df 0x108682000 + 25311
8 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff89a59686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89a58c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8a8c7233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8a8cc916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8a8cc0e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x00007fff8a8dadd1 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000108805d66 0x108682000 + 1588582
7 com.apple.iTunes 0x00000001086882df 0x108682000 + 25311
8 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff89a59686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89a58c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8a8c7233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8a8cc916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8a8cc0e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x00007fff8a8dadd1 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000108805d66 0x108682000 + 1588582
7 com.apple.iTunes 0x00000001086882df 0x108682000 + 25311
8 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff89a59686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89a58c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8a8c7233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8a8cc916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8a8cc0e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x00007fff8a8dadd1 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000108805d66 0x108682000 + 1588582
7 com.apple.iTunes 0x00000001086882df 0x108682000 + 25311
8 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff89a59686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89a58c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8a8c7233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8a8cc916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8a8cc0e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x00007fff8a8dadd1 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000108805d66 0x108682000 + 1588582
7 com.apple.iTunes 0x00000001086882df 0x108682000 + 25311
8 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff89a59686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89a58c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8a8c7233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8a8cc916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8a8cc0e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x00007fff8a8dadd1 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000108805d66 0x108682000 + 1588582
7 com.apple.iTunes 0x00000001086882df 0x108682000 + 25311
8 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff89a5b0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8dfc4fe9 _pthread_cond_wait + 869
2 com.apple.iTunes 0x00000001086d2bce 0x108682000 + 330702
3 com.apple.iTunes 0x00000001086d2ab4 0x108682000 + 330420
4 com.apple.iTunes 0x000000010886fe3c 0x108682000 + 2022972
5 com.apple.iTunes 0x0000000108e39b74 0x108682000 + 8092532
6 com.apple.iTunes 0x0000000108e41965 0x108682000 + 8124773
7 com.apple.iTunes 0x0000000108e4120b 0x108682000 + 8122891
8 com.apple.iTunes 0x00000001086882df 0x108682000 + 25311
9 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff89a5b0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8dfc5023 _pthread_cond_wait + 927
2 com.apple.iTunes 0x00000001086d2bef 0x108682000 + 330735
3 com.apple.iTunes 0x00000001086d2ab4 0x108682000 + 330420
4 com.apple.iTunes 0x00000001086d2a51 0x108682000 + 330321
5 com.apple.iTunes 0x00000001086d28d9 0x108682000 + 329945
6 com.apple.iTunes 0x00000001086882df 0x108682000 + 25311
7 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff89a5b0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8dfc5023 _pthread_cond_wait + 927
2 com.apple.iTunes 0x00000001086d2bef 0x108682000 + 330735
3 com.apple.iTunes 0x00000001086d2ab4 0x108682000 + 330420
4 com.apple.iTunes 0x00000001086d2a51 0x108682000 + 330321
5 com.apple.iTunes 0x00000001086d28d9 0x108682000 + 329945
6 com.apple.iTunes 0x00000001086882df 0x108682000 + 25311
7 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff89a5b0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8dfc4fe9 _pthread_cond_wait + 869
2 com.apple.iTunes 0x00000001086d2bce 0x108682000 + 330702
3 com.apple.iTunes 0x00000001086d2ab4 0x108682000 + 330420
4 com.apple.iTunes 0x00000001086d2a51 0x108682000 + 330321
5 com.apple.iTunes 0x00000001086d28d9 0x108682000 + 329945
6 com.apple.iTunes 0x00000001086882df 0x108682000 + 25311
7 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff89a5b322 __select + 10
1 com.apple.AirTrafficHost 0x000000011811e19f _readDictionary + 292
2 com.apple.AirTrafficHost 0x000000011811e917 ATProcessLinkCopyMessageFromChild + 162
3 com.apple.AirTrafficHost 0x000000011811d8e2 ATHostConnectionReadMessage + 607
4 com.apple.iTunes 0x00000001089cbe4c 0x108682000 + 3448396
5 com.apple.iTunes 0x00000001086882df 0x108682000 + 25311
6 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff89a59686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89a58c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8a8c7233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8a8cc916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8a8cc0e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x00007fff8a8dadd1 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000108805d66 0x108682000 + 1588582
7 com.apple.iTunes 0x00000001086882df 0x108682000 + 25311
8 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff89a59686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89a58c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8a8c7233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8a8cc916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8a8cc0e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x00007fff8a8dadd1 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000108805d66 0x108682000 + 1588582
7 com.apple.iTunes 0x00000001086882df 0x108682000 + 25311
8 libsystem_c.dylib 0x00007fff8dfc07a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8dfad1e1 thread_start + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff89a5b6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8dfc2f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8dfc2d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8dfad1d1 start_wqthread + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff89a5b6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8dfc2f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8dfc2d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8dfad1d1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fe93ae6590a rbx: 0x0000000000000003 rcx: 0x00007fff5757c440 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x00007fe93aea8970 rbp: 0x00007fff5757c430 rsp: 0x00007fff5757c3e0
r8: 0x000000010a453a00 r9: 0x000000000000001a r10: 0x0000000000000005 r11: 0x00007fff5757c440
r12: 0x00007fe93aeafd30 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x00007fe93ae65850
rip: 0x00000001090efe85 rfl: 0x0000000000010206 cr2: 0x0000000000000064
Logical CPU: 0
Binary Images:
0x108682000 - 0x109aa2fef com.apple.iTunes (11.0.4 - 11.0.4) <67E80C94-C386-345C-8C79-13436004A025> /Applications/iTunes.app/Contents/MacOS/iTunes
0x109e22000 - 0x109ea2ff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <0EE5C372-0F11-31C3-BE3E-F5B300596964> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x109ee6000 - 0x109f16ff7 com.apple.avfoundationcf (2.0 - 99.2) <AFC73E68-0D77-3E81-A5CB-B45803458B00> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
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0x7fff8ba1a000 - 0x7fff8bbb5fef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff8bbb6000 - 0x7fff8bc10ff7 com.apple.opencl (2.2.19 - 2.2.19) <3C7DFB2C-B3F9-3447-A1FC-EAAA42181A6E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8bc11000 - 0x7fff8bc13ff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
0x7fff8bc27000 - 0x7fff8bc83ff7 com.apple.Symbolication (1.3 - 93) <97F3B1D2-D81D-3F37-87B3-B9A686124CF5> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8bc84000 - 0x7fff8bc8fff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff8bc90000 - 0x7fff8bda892f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x7fff8bda9000 - 0x7fff8c07aff7 com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8c07b000 - 0x7fff8c082fff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
0x7fff8c0f4000 - 0x7fff8c176ff7 com.apple.Heimdal (3.0 - 2.0) <C94B0C6C-1320-35A1-8143-FE252E7B2A08> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8c3f9000 - 0x7fff8c467ff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <04BFB138-8AF4-310A-8E8C-045D8A239654> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8c468000 - 0x7fff8c490fff libJPEG.dylib (850) <DC750E1E-BD07-339B-A4A6-D86BFE969F68> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8c491000 - 0x7fff8c497fff libCGXCoreImage.A.dylib (332) <F6300A73-D4C4-3DE6-A1B7-806E627CCF76> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x7fff8c7bf000 - 0x7fff8c891ff7 com.apple.CoreText (260.0 - 275.16) <5BFC1D67-6A6F-38BC-9D90-9C712684EDAC> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff8c892000 - 0x7fff8c926ff7 com.apple.CorePDF (2.2 - 2.2) <F17D7D37-4190-38E2-9F43-DD4F87792390> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff8c92f000 - 0x7fff8c933fff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8c934000 - 0x7fff8c948fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8c949000 - 0x7fff8c96eff7 libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib
0x7fff8c973000 - 0x7fff8c977fff libCoreVMClient.dylib (32.3) <AD8391D9-56DD-3A78-A294-6A30E6ECE1A2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8c978000 - 0x7fff8c979ff7 libsystem_sandbox.dylib (220.3) <B739DA63-B675-387A-AD84-412A651143C0> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8c97a000 - 0x7fff8c97bfff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x7fff8c9d7000 - 0x7fff8d604fff com.apple.AppKit (6.8 - 1187.39) <199962F0-B06B-3666-8FD5-5C90374BA16A> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8d605000 - 0x7fff8d609fff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x7fff8d60a000 - 0x7fff8d613ff7 com.apple.CommerceCore (1.0 - 26.1) <40A129A8-4E5D-3C7A-B299-8CB203C4C65D> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff8d614000 - 0x7fff8d66bff7 com.apple.AppleVAFramework (5.0.19 - 5.0.19) <541A7DBE-F8E4-3023-A3C0-8D5A2A550CFB> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8d675000 - 0x7fff8d675fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <B5A18EE8-DF81-38DD-ACAF-7076B2A26225> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8d676000 - 0x7fff8d6c1fff com.apple.framework.CoreWLAN (3.3 - 330.15) <047FA8CB-7447-3171-9518-6C88DA71F20E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8da36000 - 0x7fff8da45ff7 libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
0x7fff8da46000 - 0x7fff8da54ff7 libkxld.dylib (2050.24.15) <A619A9AC-09AF-3FF3-95BF-F07CC530EC31> /usr/lib/system/libkxld.dylib
0x7fff8da55000 - 0x7fff8da95ff7 com.apple.MediaKit (14 - 687) <8AAA8CC3-3ACD-34A5-9E57-9B24AD8AFD4D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8dad8000 - 0x7fff8dae6fff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x7fff8dae7000 - 0x7fff8dc07fff com.apple.desktopservices (1.7.4 - 1.7.4) <ED3DA8C0-160F-3CDC-B537-BF2E766AB7C1> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8dc43000 - 0x7fff8dc62ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x7fff8dc63000 - 0x7fff8dd65fff libJP2.dylib (850) <2E43216C-3A5A-3693-820C-38B360698FA0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8dd66000 - 0x7fff8de0cff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <1BDB5456-0CE9-301C-99C1-8EFD0D2BFCCD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8de7d000 - 0x7fff8df30ff7 com.apple.PDFKit (2.8.4 - 2.8.4) <BD6E8774-1C8B-3CD1-B5FA-7352B2173068> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff8df31000 - 0x7fff8df3dfff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8df3e000 - 0x7fff8dfabff7 com.apple.datadetectorscore (4.1 - 269.3) <5775F0DB-87D6-310D-8B03-E2AD729EFB28> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8dfac000 - 0x7fff8e078ff7 libsystem_c.dylib (825.26) <4C9EB006-FE1F-3F8F-8074-DFD94CF2CE7B> /usr/lib/system/libsystem_c.dylib
0x7fff8e951000 - 0x7fff8e994ff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8e995000 - 0x7fff8ec39ff7 com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8ec7d000 - 0x7fff8ec9dfff libPng.dylib (850) <203C43BF-FAD3-3CCB-81D5-F2770E36338B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8ed63000 - 0x7fff8ed9dff7 com.apple.GSS (3.0 - 2.0) <970CAE00-1437-3F4E-B677-0FDB3714C08C> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8edb5000 - 0x7fff8ee04ff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff8ee05000 - 0x7fff8f5acfff com.apple.CoreAUC (6.16.13 - 6.16.13) <8CBFBC9C-0773-3DEB-AF99-989008CB2B36> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff8f5ad000 - 0x7fff8f6abfff com.apple.QuickLookUIFramework (4.0 - 555.5) <EE02B332-20F3-3226-A022-D71B808E1CC4> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff8f6ac000 - 0x7fff8f6b2fff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8f6b3000 - 0x7fff8f6b5ff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8f6b6000 - 0x7fff8f6beff7 libsystem_dnssd.dylib (379.38.1) <BDCB8566-0189-34C0-9634-35ABD3EFE25B> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8f6db000 - 0x7fff8f713fff libtidy.A.dylib (15.10) <9009156B-84F5-3781-BFCB-B409B538CD18> /usr/lib/libtidy.A.dylib
0x7fff8f8c6000 - 0x7fff8f8d9ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <2F2694E9-A7BC-33C7-B4CF-8EC907DF0FEB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8f8da000 - 0x7fff8fb47ff7 com.apple.RawCamera.bundle (4.06 - 694) <80FC94C3-73C1-31AD-B3D2-C57C581EEF22> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8fb48000 - 0x7fff8fb73fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x7fff8fdea000 - 0x7fff8fe2efff libcups.2.dylib (327.6) <9C01D012-6F4C-3B69-B614-1B408B0ED4E3> /usr/lib/libcups.2.dylib
0x7fff8fe2f000 - 0x7fff8fe80ff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <A4341BBD-A330-3A57-8891-E9C1A286A72D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8fe84000 - 0x7fff8fe88ff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8fea5000 - 0x7fff8fedbfff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x7fff8fedc000 - 0x7fff8fedcfff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x7fff8fedd000 - 0x7fff8ff45fff libvDSP.dylib (380.6) <CD4C5EEB-9E63-30C4-8103-7A5EAEA0BE60> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
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ITunes crashes on Macbook when waking and connected to Airplay
I have an issue where iTunes will crash if it is connected to an Airplay device if you wake the laptop from sleep.
Late 2010 Macbook Air - Lion all software up to date.
Has anyone else experianced any similar issues?
Cheers!UPDATE: I am now sure it is the store. iTunes now launches fine as long as it is opening with anything but the store or my itunes library view. The second crashes when the sidebar loads, which contacts the store for Ping.
Since I have already done a full reinstall, the problem must be somewhere else. I have uninstalled Java and Flash: no effect. Reinstalled them: nothing. What can possibly cause iTunes to crash when going online for the store? -
Itunes crashing on macbook pro... help please!
I just purchased a new macbook pro and itunes is giving me issues. It continues to crash every time I open it. I've un-installed and re-installed it numerous times but nothing changes. It crashes within minutes of being opened whether I'm trying to import music or access the store or just click on a playlist... I haven't been able to do anything on it.
Any advice?! I would really appreciate the help!
Thanks.try running software update from the menu and install any updates offered (repair permissions before and after).
also, try this:
quit iTunes. move the following file to the desktop: <MacintoshHD>/users/<yourname>/library/preferences/com.apple.iTunes.plist
fire up iTunes (which will create a new .plist file). if it works now you can trash the plist file you moved to the desktop.
JGG -
Upgraded to new iTunes, crashed my macbook
hello
I just upgraded to the new iTunes 7.02 yesterday. Music was playing for a good hour, and then when i went to skip a song, the music kept playing but I could not click on anything. I let it sit for about 5 minutes to see what it was doing (i had the spinning wheel), but of course nothing happened. I was forced to hard restart because I couldn't force quit, which I didn't like at all. Any reason why it would do this? Thanks a bunch.
macbook Mac OS X (10.4.8)I just did the same as you did and it wiped everything from my Ipod Touch. I love my touch but I HATE Itunes, its a piece of crab software, but unless you go with some hacked Jon DVD tools your stuck with it...
I wish Apple could make this software as good as the hardware because there is so much frustration about iTunes among users I noticed.
I have reset my Touch now 4 times since I bought it 2 weeks ago.., now its syncing for 1-2 hours all my stuff again to it, probably till the next upgrade wipes it again.... Terrible Apple!!! -
I've updated all my software and Itunes on my Macbook Pro but when I went to open iTunes it tells me it's either corrupted or not installed correctly and to reinstall it. Is there anyway to fix it without reinstalling the whole program?
Here's a previous discussions that seems to have solved a similar issue in the past:
https://discussions.apple.com/message/12209861#12209861 -
Hi, I've been having issues with my 4s freezing and restarting itself after I updated, so I brought it to an apple store. I was told I have to restore it, and since I didn't have enough space on icloud for a full backup I took it home to do it. I don't sync my device with my computer because it's a POS, so I'm using my partner's. I installed itunes, then had to uninstall and reinstall it because it kept crashing when I opened it. After the reinstall it worked, and I went through the restore until itunes crashed either right after the restore or right at the end of the restore. Now itunes crashes as soon as I try to boot it up. I tried running the installation again to repair itunes but it still crashes. I can't uninstall itunes because I don't want to lose my backup. Is there a way to fix itunes without losing my backup? Thank you. I would call apple but I can't :(
See Here for > Frozen or unresponsive iPhone
Try this First... No Data will be Lost...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
More Info here > https://discussions.apple.com/message/19521062 -
Windows error: iTunes crashes (uninstall and reinstall does not work)
Hello all.
I (and another user) have had a problem with iTunes crashing when trying to open it. Windows just generates the typical vague error message that explains nothing as to what the problem is. Uninstalling and reinstalling did not work, and using the "Repair" option did not work either.
This was the solution. Hope it works for you. Cheers.
C ;o)
Here are the steps, some might be redundant, but still follow them to try and get iTunes to work.
1. *Extremely important* Close the QuickTime launcher in the tray on the right side of your Windows TaskBar (right-click on the blue QuickTime "Q" logo next to where you have the time and date and select "exit".) The QuickTime logo should disappear from the tray.
2. Go to where your iTunes library folder is, copy it and put it elsewhere on yoour hard-drive. This is where you asked your iTunes to point to and keeps the full repository of the files sync'ed to your iPod. If you don't do this, you will have to re-create the full library of all the music and files you have put into iTunes.
3. Unistall iTunes and reboot your PC.
4. Go to c:\Program Files\Quicktime and delete this whole folder.
5. Go to c:\Windows\System 32 and: delete the Quicktime FOLDER there; then (ii) scroll down and delete all other QuickTime related files (there should be 5-10 of them, I didn't count, some will have a name like QuickTMvr whatever).
6. Empty Recycle Bin.
7. Reboot your PC.
8. Go back to Apple Website and download: iTunes, and (ii) QuickTime installation only (without iTunes).
9. Install QuickTime FIRST (use newly downloaded version)! Check it works OK by opening it.
10. Close QuickTime lanucher from tray, as explained above in step 1.
11. Install iTunes (use the newly downloaded version).
12. Open iTunes. If it opens fine (clap your hands and say "hurray", and actually I said out loud to my PC, "Please work" and it did - I don't know if this step helped at all. ;o) ), then close iTunes FIRST BEFORE DOING THE NEXT STEP. Go to where the new iTunes (and library) folder is, rename the new iTunes folder (as you might notice when/if you open iTunes, that it is all blank), and copy the old iTunes folder (from step 2) to the same location. Re-open iTunes. It should be the way it opened the last time.Btw.
Don't forget that, from my experience, most iTunes errors comes from malfunctioning instances of QuickTime. -
Why does my itunes crash after start up with an "APPCRASH" error every time i open it?! I have been trying to fix this for weeks but all i can do it re-install it every other day which does nothing! I am desperate to get access to my itunes to get music on my phone and all of this just makes me want me to sell my iphone since there is no other way to add music to my phone. If things go get sorted soon you can say goodbye to my support.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
When I open itunes to play content I've already purchased and while attempting to view trailers for movies in the itunes store, I receive a generic error message from windows, and I'm directed to reinstall the latest version of itunes. Not a fix. Help?
after perusing other subjects with playback issues:
this is the fix:
-Launch Control Panel - Double click Quicktime, If you do not see quicktime, look on the top left side of control panel and switch to classic view. This will then allow you to see Quicktime.
-Now click the advanced tab and click on Safe Mode GDI Only, Apply, then ok. -
I uninstalled iTunes on my MacBook Pro. Now when I go to download it to reinstall it wont download. Can anyone help?
What OSX version?
Reinstall OSX -
Just purchased a song through iTunes on my MacBook which I have owned for years using the same Apple ID and all of the sudden I am not authorized to listen to this song only? Why? How do I fix it cause it's making me very mad...
Hi E_WM7,
Welcome to Apple Support Communities!
Take a look at the article linked below, it provides suggestions that may be able to resolve the authorization issue.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
-Jason -
My desktop crashed and I had to reinstall itunes software. My iphone has all my apps with their data, contacts, photos, videos & music. How can I import all of the information and data on my iphone into itunes? I downloaded one app that is a to-do-list but it indicates that if I sync with my iphone I will lose all data on my iphone and it will be replaced with the data on itunes. I do not want to lose my data! I have a lot of information and I cannot understand why Apple would not have a way to restore my data from my iphone to my itunes. PLEASE HELP!
It should be like the very first time you synced your phone with I-Tunes. It will notice you haven't synced before and just copy everything from your phone into I-Tunes. It shouldn't delete anything from the phone, at least it never has for me. It just puts a copy of everything into I-Tunes and even if you delete an app for example from your phone and you decide you want it back later, you can just go back into I-Tunes and copy it back over. Hope this helps.
-
hi my itunes crashes everytime i try to excess the itunes store,it seems to work fine until that point,ive uninstalled and reinstalled itunes and also tried it with my fire wall off but all to no avail. i am using a new computer which isnt authorized yet if that makes any difference. any help would be greatly appreciated
Windows 8 or Windows RT? iTunes won't run on Windows RT. It should run on Windows 8. Use the appropriate installer from an account with administrator privileges.
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store
tt2 -
I cannot open iTunes on my Macbook I'm getting the error message saying "the itunes library is locked or you do not have write permission for this file" what do I do to fix it?
Do #6 here
..Step by Step to fix your Mac
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Is there any software for macbook to recover a deleted file?
Is there any software for macbook to recover a deleted file?
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I got a virus on my mac so i took all stuff off my computer and put it on an external hard drive including an imovie project. I wiped my computer and imported all of my stuff including this imovie project. I downloaded Yosemite and the new imovie sof
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PAN NO. mandatory in Vendor Master
Hi, Did anyone got solution for making PAN No. field mandatory in Vendor Master. Please share it with me. Thanks
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MB can't wake up from sleep anymore
Hi, Since 1 month or so my laptop is not able to wake up from sleep when I open the lid. The screen just stays black and I have to do a hard reset in order to use the computer again. Called apple help center and they made me repair permissions on the