Why does my itunes crash after start up with an "APPCRASH" error every time i open it?! I have been trying to fix this for weeks but all i can do it re-install it every other day which does nothing!

Why does my itunes crash after start up with an "APPCRASH" error every time i open it?! I have been trying to fix this for weeks but all i can do it re-install it every other day which does nothing! I am desperate to get access to my itunes to get music on my phone and all of this just makes me want me to sell my iphone since there is no other way to add music to my phone. If things go get sorted soon you can say goodbye to my support.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Similar Messages

  • I am having a lot of trouble downloading itunes.My latest error message is that MediaToolbox.dll is missing. I have been trying to fix this for three days now .And it all started with the last update .Can anyone help?

    I am having a lot of trouble downloading itunes.My latest error message is that MediaToolbox.dll is missing. I have been trying to fix this for three days now .And it all started with the last update .Can anyone help?

    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
    If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
    Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

  • HELP I'm getting a blinking folder with a question mark at start up? Have been trying to fix this for 3 hours and I dont want to lose all my files by resetting it completely!!

    I currently have Mavericks but my original OS X disk that I have I'm pretty sure is Mac OS X 10.6.6. I'm not great with computers but am usually able to fix problems I have had with mine in the past. I have reinstalled and reset my computer to factory settings before, but I am locked out of my computer completely & can't get to my files to save them & I really dont want to lose them. I was in Safari earlier opening a file, the page started to not respond & froze up my whole desktop so I did a hard shutdown & restarted my computer. I haven't been able to get back into my account ever since. If my only choice is to lose my files & reinstall everything, I need detailed instructions because I actually attempted to do this at first, out of desperation to fix my computer & the installer was asking me to select what disk I wanted to reinstall lion to yet I dont have a disk for that nor do I know what it exactly is asking of me? Please help

    Question (?) Mark, Blinking Folder, or Gray Screen at Startup
    These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
    A flashing question mark or globe appears when you start your Mac
    Mac OS X- Gray screen appears during startup
    In most cases the problems may be caused by one or more of these:
    a. Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
    b. Boot drive's directory has been corrupted - Repair with Disk Utility.
    c. Critical system files are damaged or deleted - Reinstall OS X.
    d. The disk drive is physically non-functional - Replace the hard drive.
    Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
    Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
    Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
    Reinstall Snow Leopard Without Erasing The drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    Reinstalling Lion/Mountain Lion Without Erasing The Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • Okay..I've been trying to fix this for DAYS now!  When I sign in (under settings) w my new apple ID, then go to update or purchase something I cannot get the new apple ID to come up.  It's still using the old one (which is disabled) ..please help!

    Can someone pls help me??  Okay..I've been trying to fix this for DAYS now!  When I sign in (under settings) w my new apple ID, then go to update or purchase something I cannot get the new apple ID to come up.  It's still using the old one (which is disabled) ..please help!

    Delete what? The ID's? They cannot be deleted - you just quit using it.
    If you still have one old ID - that you have purchased content with - you are saying that the password no longer works with that ID? Did you try to reset the password for that ID?
    Read this - instructions if the ID was disabled for entering the wrong password.
    http://support.apple.com/kb/TS2446?viewlocale=en_US&locale=en_US
    If it gets too involved - you can always contact support.
    http://www.apple.com/support/appleid/
    Just do not create another ID!

  • My email is crashing every time I open it. Any idea how to fix this?

    1 day ago my iPhone started crashing every time I opened my email. I've tried deleting suspicious emails (quickly before it crashes) but that didn't work. I went out to the web server and deleted the same emails and that didn't fix it either. I've restarted my phone and my phone is up to date on updates. Any suggestions on how to fix this? It's also now happening on my iPad and my husband's iPhone.

    Hi, I finally got it fixed and I think that I figured it out. I am sure it was a bid emial that got onto my server so I went to (For Me) comcast.net and cleared my server of all the emails then plugged my phone in and backed it up and then reset it to original settings. That solved all the problems and have not come back. Hope this helps. Phil

  • MY DAUGHTER LOST HER IPOD AFTER I SET UP THE MOBILE ME AND FIND ME THING.  I CAN GET INTO MOBILE ME BUT NOT INTO THE FIND ME PASSWORD ACCOUNT.  I CANT SEEM TO TALK TO ANYONE THAT WANTS TO LISTEN ON THE PHONE.  I HAVE BEEN TRYING TO DO THIS FOR MONTHS NOW

    I AM ABSOLUTELY DISGUSTED W APPLE.  IT WAS SETUP ON HER AUNTS COMPUTER WITH MY INFORMATION(AS FAR AS I KNOW BECAUSE I DID IT) AND I CANNOT GET ANYWHERE WITH THE FIND ME APPLICATION

    Sorry about you daughter ipod.
    Typing in all caps indicates shouting, considered rude, and is difficult to read.
    Many simply do not read such posts.
    Can't tell from your post, what the issue is.
    Please explain ( not in all caps please) what is happening.  Perhaps someone will be able to help.

  • I made a new apple account but every time i download a new app it says i need to put in my old accounts password and every time I do it says incorrect  how do I fix this?! I need help!

    I made a new apple account but every time i download a new app it says i need to put in my old accounts password and every time I do it says incorrect  how do I fix this?! I need help!

    As rex already mentioned, Apps and other content are forever tied to the Apple ID that was used to purchase them. No transfers. No combining Apple IDs. Forever means forever.
    In practice, this means any apps you currently have - free or paid - will need to be either repurchased using your new Apple ID or downloaded again if free. Until you refresh all of your apps, your iPad will ask for credentials to the old Apple ID any time one of the apps is updated.
    Why did you feel it was necessary to create a new Apple ID?

  • HT1725 I have been trying to purchase points for a slot machine game using my itunes card. It has subtracted all the $$$$ off the card but I never got the points. Not sure what I am doing wrong. Have restarted the ipad and still nothing.

    I have been trying to purchase points for a slot machine game using my iTunes gift card. It subtracted the right about of $$$ but never gave me my points....not sure what I am doing wrong.
    Any help will be appreciated!

    Contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • Okay so i have been trying to contact apple for days now but i was just thinking why do we have to only choose between white or black for the digitizer? would i be able to send my ipod into apple to get it customized to a different color besides that?

    okay so i have been trying to contact apple for days now but i was just thinking why do we have to only choose between white or black for the digitizer? would i be able to send my ipod into apple to get it customized to a different color besides that?

    Apple does not offer custom colors. I'd suggest you get a skin for your iPod. Those are available in hundreds of colors and patterns and since they're not permanent, they don't affect the iPod's warranty and you can change if you ever get tired of the skin you chose.
    Regards.

  • HT1338 Every time I open my "E-Mail" account, it always ask me for the password.  Why?  How can I permanently lock in my password?

    Every time I open my "E-Mail" account, it always ask me for the password.  Why?  How can I lock in my password permently?

    I don't understand why I'm getting a message saying the problem is fixed.
    Only the original poster has the capability to mark the question as solved.
    So, some how, you answered your own question as solved.

  • Why is my ical giving me errors every time I open it? I'm trying to sync it with my phone.

    why is my ical giving me errors every time I open it? I'm trying to sync it with my phone.

    And what might these error messages be?

  • How come when every time i open ff i have the same 2 tabs instead of the one I choosed in my options

    '''''texte en gras'''''
    in "option internet" & "general" & i chose "new tab" for my home page, but every time i open firefox i have two tabs that loads, one is the tab i asked for, but another one creep in there, it is an old web page where i downloaded something from there after installing firefox, i don't know if it is because i went to that site right after dowloading firefox 6.0 it is like the web page stuck there with my home page and i tried everything but nothing works...
    please forgive my english, i am not bilingual yet...thank you

    Another user had a second tab opening and it was caused by one of his extensions.
    You can check for nonessential or unrecognized extensions on the Add-ons page. Either:
    * Ctrl+Shift+a
    * orange Firefox button (or Tools menu) > Add-ons
    In the left column, click Extensions. Then, if in doubt, disable.
    Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the Add-ons page and click one of the links as the last step.
    Does that get rid of the extra tab?

  • HT5137 I made a purchase with my debit card on The Simpson Tapped out game, And now my game won't open. It just kicks me out every time I click on it. How do I fix this problem with out deleting my app?

    I made a purchase with my debit card on The Simpson Tapped out game, And now my game won't open. It just kicks me out every time I click on it. How do I fix this problem with out deleting my app?

    Personally, I would never use a debit card online, for security reasons.  If your card gets hacked its your money that is stolen.  At least with a credit card it is the card providers money that is stolen.
    Anyway,  I would delete the app and re-install.  If you paid for the app in the first place you will be able to re-install free of charge.  Also, the app should allow the in-app purchase to happen again as it should recognise that you have already purchased it previously.
    Finally, it might be that the 3G doesnt have as much ram as more recent models of iphone and you may have applications running in the background that are preventing the app to function with the in-app purchase unless you shut down any apps eating all you memory that are running in the background.  Shut-down these apps (and the simpson tap out app) by exiting to your home screen and double-tapping the home button to show what apps are running in the background.  press and hold any of the open apps until it starts shaking.  close all the apps down.  exit then re-launch the app.
    good luck.

  • Restore new iPad Mini from iPad 1 backup. Ican update new apps from Apple store but most of my apps have been showing the Waiting status for over 12 hours. Store shows them as installed. What gives?

    Restore new iPad Mini from iPad 1 backup. Ican update new apps from Apple store but most of my apps have been showing the Waiting status for over 12 hours. Store shows them as installed. What gives?

    If the downloads are stalled or "waiting" - try these suggestions.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
    If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
    You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
    You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
    If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

  • Forgotten my security questions and cannot purcahse any apps etc. solutions on internet with rescue e-mail don't work . Have been trying to resolve this issue for 3 days now

    Forgotten my security questions and cannot purcahse any apps etc. solutions on internet with rescue e-mail don't work . Have been trying to resolve this issue for 3 days now

    If you don't have a rescue email address (or you do but aren't the receiving the email to it) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

Maybe you are looking for

  • IMac won't complete restart after upgrade to 10.5.6

    I recently ran Mac OS upgrade 10.5.6, but iMac won't complete restart. After the apple appears, script appears across screen and a box appears in the middle telling me to restart my computer by "holding power button until shut down, then press on/off

  • HT1338 FCP error mesg!!!

    i just got a new gopro hero 2 and i cant edit with final cut. says im out of memory.  can anyone help?

  • Vacation auto response in Mac OS X Lion Server

    I just built a new Lion server for email. It worked nicely until I found that the server side rule will only work when the first short name in the list (the list you can create in server admin) is being used as the recipient. For example, vicding is

  • Overflow Message in ALV Output

    Hi All, In my program I am fetching sub total based on currency. Report output is in ALV Grid format. But, there are few cases in which I am facing problem. I am getting: "The field Expected order value cannot be totalled because of field overflow" m

  • Installing Oracle 8i client tools on Windows 2K Advanced Server SP2

    I am having issues with installing Oracle 8i client tools on W2K Advanced Server SP2. The CD I have is labeled Oracle 8i Enterprise Edition, Release 3 (8.1.7) Win NT/2000 CSI# 2224188. The error message I get is that a dependency exist on having ORAC