Itunes is saying i need quicktime that is already installed
Can someone help??? I am not very technical...safari went missing from my dock today and I did everything to get it back but couldn't...so I reinstalled the disks that came with the mac and got safari back but now my itunes wont open and it says I need quicktime that I know came installed and is showing in my dock.
There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:
Similar Messages
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I can't open iTunes, dialogue says I need QuickTime 7.5.5.
I can't open iTunes, dialogue says I need QuickTime 7.5.5, but when I download the upgrade it won't install over my QuickTime Pro 7.2.1. How do I upgrade QT so it'll be compatible with my iTunes?
-RobBDA and TMM,
Excellent thanks. I've got iTunes working now, after downloading the latest version of iTunes by clicking Software Update from the Apple menu. And I downloaded QuickTime 7.7 from the links you recommended, BDA. For some reason I'd been unable to locate the latest QT for Leopard no matter how hard I tried—it was probably staring me in the face all the while.
Much appreciated,
-Rob -
ITunes 9, Says I need Quicktime 7.6.4 even after most recent install.
I recently updated iTunes to the most current version. Now. when I open iTunes, I get the following Error message:
QuickTime version 7.6.2 installed, iTunes requires QuickTime version 7.6.4 or later.
Please uninstall iTunes, then install iTunes again.
I've attempted to reinstall twice and continue to get the same message.
What can I do?Try the method I posted in this thread:
http://discussions.apple.com/message.jspa?messageID=10316477#10316477 -
Im trying to download itunes it says i need quicktime that keeps coming up with error saying to go to c;/windows/installer/quicktime.msi what does this mean
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATION" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up").
In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC. Now try another QuickTime install. Does it go through properly this time? -
when i try to open itunes on my macbook, it says it needs quicktime 7.5.5 to run. how do i update quicktime so i can run itunes?
QuickTime 7.5.5 for Leopard - http://support.apple.com/kb/DL27
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
= New version of Quicktime installed but application reports it needs to have that version installed =
Open Application > Utilities > System Profiler and check the Quicktime version in Frameworks vs. the version in Applications. One person had re-installed their operating system. It had kept the newer Player application but had reverted to an earlier version of the underlying support framework files which many applications utilize. Re-installing Quicktime 7.7 took care of the problem. Do this manually, not with Software Update.
Installation get stuck at "configuring installation" - https://discussions.apple.com/thread/2592979?threadID=2592979 - uninstall Quicktime before installing. -
trying to activate my iphone 5. when connected to itunes its says i need version 10.7. but when i try to update, it says that im current at 10.6.3.
iTunes version 10.7 requires at least Mac OS X version 10.6.8 if you're running a Mac, or Windows XP Service Pack 2 or later if you're running Windows.
Is your computer up-to-date enough for iTunes 10.7? -
I cannot open itunes. When I try, a popup says I need quicktime 7.5.5 but I cannot download it. Can someone help??
Quicktime 7.5.5 can be downloaded from this link.
http://support.apple.com/downloads/#quicktime -
My PowerBook G4 can't run iTunes 10.5.3. It says I need QuickTime 7.5.5, which I can't download. I'm running OS 10.5.8.
I had the same problem but I resolve the issue by reloading quicktime. There is a quicktime 7.5.5 for os 10.5.8, I download it from apple and install it. After it was installed, itune launched by itself with no problems. Hope it works for you.
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i just updated to OS 10.9.2.
i can't open iTunes; it says i need 64 bit. it refers be to info for iTunes and to uncheck 32 bit.
the problem is is it's already unchecked.
what do i do?
thanks to all.thank you very much for a prompt reply! yes, it worked, but now, it created another problem.
i can't open any videos that i made without getting a message that says: 'This movie requires QuickTime, which is not supported by this version of iTunes.'
any suggestions?
thanks -
my itune keeps saying i need the 64 bit, ive followed the instructions on redownloading itunes, but its still not working.
Hello 19Brenda94
Start with removing iTunes in the order of the first article states, which is iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, Apple Application Support (iTunes 9 or later). Once that is done, then download iTunes 64 bit version from the second link below and run that installer.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
iTunes 11.1.5 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Regards,
-Norm G. -
HHHHHEEEEEEEEEELLLLLLLPPPPPPPPPPPP!!!!!!!!!!!!!!!!!!i just bought a new computer and when i click on itunes it says i need to install ASL.dll, but i'm scared if i do or re-install itunes i will lose all the music i have bought from itunes, what do i do?
Welcome to the Apple Support Communities
The music is stored on the iTunes library. This library isn't deleted when you uninstall or reinstall iTunes, so you will keep everything. Anyway, it's better to make a backup of the library. Apart from that, you can download the purchased music as many times as you want -
I just updated my Iphone 4 to the IOS 6 update and now i cant connect my iphone to Itunes because apparently my itunes is out of date? and then when i try and update itunes it says i need a new OS completely is there anything i can do???
Are you running Leopard on your Mac, Laurie?
If so, try instead updating to iTunes 10.6.3.25. (That supports earlier models of iPhones running iOS 6, even though it can't run the new iPhone 5s.)
A .dmg installer for iTunes version 10.6.3.25 for Mac OS can be found at the following download page on the Apple website:
iTunes 10.6.3 -
Itunes radio says i need wi-fi, but i have wi-fi
itunes radio says i need wi-fi, but i have wi-fi
Welcome to the Apple Support Communities
The music is stored on the iTunes library. This library isn't deleted when you uninstall or reinstall iTunes, so you will keep everything. Anyway, it's better to make a backup of the library. Apart from that, you can download the purchased music as many times as you want -
when i open after effects it says that i didnt install quicktime but i already installed it what to do please help ??????!!!!!!!!!!!!!!!!
Like Mylenium says, check firewall, anti-virus, and other security software.
If that's not it, read this: http://forums.adobe.com/thread/961743 -
my itunes kept saying it needed to update. I tried it and then it wouldn't stop trying to update. So I force quit it. Now I can't open itunes at all. I tried option/command and safe mode, it won't open at all
Are you using a very old version of OS X? Are you using a very old computer?
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