ITunes + ITouch = Blue Screen of Death Computer Crash :(

Ok i am trying to sync songs from my Itunes library to ITouch. But the problem is that, when the music sync reaches somewhere in the middle i get a Blue screen with a bunch of errors and my computer restarts automatically. So i am angry as **** right now, i tried it twice and got the BSOD...........should i go to the retail store and throw that ITouch to their face or any fix for the crash?!

Doublechecking something, Zeden. What's the *model number* for your Pavilion? (I want to check at HP to see if that's one of the models affected by the Windows 7 USB Host Controller bug that affects systems with an nVidia chipset and 4 GB or more RAM.)

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Itunes causing Blue Screen of Death on Windows 7

Every time I open Itunes 9 it eventually crashes my computer and takes me to the Blue Screen of Death. I recently updated from vista to Windows 7. I've reinstalled itunes repeatedly and tried both 32 and 64-bit installs. Any suggestions would be very helpful.

I had the same problem just now. I've had iTunes on my computer since I got it (the day Windows 7 came-out), and have had the hardest time getting it to run properly. I left it on the fill the library with my music, and came back to see the Blue Screen. I've had that Blue Screen 2 times already, and I'm not sure if the first 2 times were because of iTunes or not (although iTunes wasn't running the first 2 times, so possibly not).

ITunes causing Blue Screen of Death

Okay, I am running Vista, as it was my only option at the computer store. At random times in iTunes it will freeze and cause the blue screen of death. This is a serious problem for me because I have poured a couple hundred dollars into iTunes and now I can't even consistently get the stuff I bought because it may cause my system to crash. I have tried the latest version of iTunes, and the 7.2 version, and they both cause the same problem.
Thanks

I had the same problem last night. This started when I began downloading podcasts to my iPhone. Received the blue screen when iTunes began to sync with the iPhone. I'm going to try removing the podcast subscriptions and see if the blue screens stop. I have been running other basic Microsoft Office, Photoshop, and standard HP software with no problems until this occurred. I have not had any other blue screens since I bought the HP in June.
As a separate issues, I can not play any podcasts on iTunes for more than a couple a seconds. iTunes terminates prematurely. I'm using the latest iTunes software.

Blank blue screen and then computer crashes.

I'm having a lot of problems with Skype desktop on a Win 7 64 bit machine. It has worked fine on this machine until the past few days.
When I call someone the call connects but i get a blank blue screen and cannot interact with Skype. If I try to access other programmes the computer hangs (the call still continues) and I'm forced to do a hard shutdown.
Also when I go to check the settings it hangs when setting up the web cam.
I've unistalled and reinstalled Skype and the webcam software ensured that I have the latest versions of these and IE.
I have followed the instructions here http://community.skype.com/t5/Windows-desktop-client/Solution-for-empty-blank-login-screen/td-p/1008... and checked that my webcam is operating correctly here http://www.trust.com/en/faq/webcam.
None of this has worked. Any suggestions as to what I should try next.
Solved!
Go to Solution.

Please, run the DirectX diagnostics tool (32-bit version).
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

Windows XP displaying Blue screen of death!

I just bought an iPod Classic last week and installed iTunes 8.1.1.10 and have had nothing but problems since day 1. The software *****, it ***** up my processor, freezes, and suddenly started crashing my system. i'm getting the BSoD and I am NOT on Vista. I am running XP Pro. Now I'm getting windows popping up saying that my computer can't find vital system files. This all started when I installed iTunes 8. PLEASE HELP! I backed up all of my important information onto an external hard drive because I am scared to lose my data because of this crashing. It seemed to start happening after i cleared my library out a few times because it was uploading 2 versions of some songs because my playlists were store in My Music. I moved the playlists and tried to resync my 3,000+ song library and my computer got the BSoD. I got one error the first time that said KernelStack_InpageError. So I rebooted, cleared my library, then set it to reload my music library into iTunes. Worked ok, then started to resync my iPod and it crashed again. It seems to keep happening when I try to sync a large number of songs at once, so I tried doing 1-2 letters of the alphabet at a time, which worked for a while, syncing 1-300 songs at once. Then my computer crashed for maybe the third or fourth time when syncing the S's. I'm sick and tired of this blue screen and my computer crashing and I don't want to be afraid of losing my data or my laptop. I'd really appreciate ANY help anyone can offer me.
Extra specs:
iPod Classic black
about 99/120GB free (nowhere near being full)
both iPod and iTunes running the most up-to-date software
If you need any other info, let me know
last few times I tried to sync, iTunes malfunctioned and had to close

I have a similar problem, except I can't even get to a command prompt or any sort of stopping point b/c my computer keeps restarting after it hits the BSOD. My usb-based keyboard can't stop the process either for some reason, so I can't get into the bios or the safe mode. I can't do squat except watch the blue screen over and over until I just unplug the **** thing and swear a lot. This all started happening right after the reboot following the install of iTunes8, so I gather this is the culprit (and, besides, a ton of folks out there seem to have the same problem). I don't even have an iPod or iPhone, so it's not that synching issue. If this is a way to get people to throw out their Windows PCs in frustration to buy Macs, then that's just a really malicious move. The only other way I see it is that this is another terrible deployment of an iTunes software update for windows, so what happened to reliable beta testing? Either way it ***** ***** *****. Can I just have my computer back please?!
Any tips on how to break the cycle when the keyboard doesn't function; and then how to resolve the BSOD issue after that? I miss my turntable.

IPhone5s stuck in recovery mode after lots of times displaying blue screen of death, cannot restore it as iTunes displays error 14 on verification, same time phone crashes again with blue screen.

hi, my iPhone5s is only 3 months old, it has been like a whole month now since it started crashing, displaying the blue screen of death, since yesterday it was in the loop of restart-crash, and now it is stuck in recovery mode after lots of times displaying blue screen.
I cannot restore it as phone continues crashing again with blue screen, when iTunes displays error 14 on verification.
help please, this phone is all the means of communication I have.

It's a hardware problem. That's it. You shouldn't bother yourself with this situation. Just see an AASP.

Blue Screen of Death When opening iTunes.

I am at a loss. For the past six months I have been trying to figure out why my computer has a blue screen of death and then restarts "nearly" everytime i open iTunes. The "nearly" is what's driving me nuts because every once in a while it will open ONCE and then start crashing again. I don't even do anything to help it open it just miraculously works every now and then. It even craches the comp when starting iTunes in safe mode. The blue screen error says "Page Fault in non-paged area". iTunes worked fine for months before this randomly started happening. I have tried every solution I have seen, even ones that weren't for my problem. So far I have:
Manually uninstalled iTunes and QT and reinstalled the standalone QT then iTunes.
Disabled itunes helper and ipod service before starting.
Disabling all other services and start-up items.
Installed current bios and drivers (as far as I can tell)
Installed current windows installer.
Updated microsoft products including .net
Updated Java runtime environment
Replaced ram
I have a pentium 4 1.6ghz with soyo mobo and a RAID card(mirrior) set-up. 1 gig of pc133 ram. I can ul the minidump if needed.
I figured out how to load my podcasts on my ipod manually but I want to get a video ipod so I need itunes. PLEASE HELP!!
Windows XP

there's a few more things worth checking on. but let's also capture a minidump of the crash and send it to someone who can interpret minidumps.
To set up your machine to capture a minidump, right click on "My Computer", select "Properties", select the "Advanced" tab, select the "Startup and Recovery" Settings button, select "small memory dump" from the popup. When it crashes, look for the MiniDump file. It's usually in the folder "C:\WINDOWS\Minidump" and is called something like Mini<number>-<number>.dmp.
send it to this email address
in the email, put the URL to this discussion thread, so that whoever gets it has some context. Also give as much information about the context of the crash (in the email) as you can.
love, b

Ipod + itunes = blue screen of death & reboot - HELP PLEASE!

I'll try to make a long story as short as possible here.
i've had a 40G ipod for over a year and a half now. back in the beginning things were working fine. with the size i hadn't done any syncing for a long long time. however, the ipod crapped out so i got a replacement from the apple store.
after registering the new ipod i was having trouble syncing. it would upload a few hundred songs and then freeze or cause a reboot. i uninstalled the ipod software as well, installed the latest itunes software - over the previous version, installed the latest ipod updater software and restored the ipod.
again, i was able to sync for brief periods in 3 different tries - amassing a whole six hundred and something songs. after each try itunes said syncing was complete (but not even close - had just over 2000 mp3s looking to sync up). unbelievably things got worse. now, if the ipod is docked and itunes is running - regardless of which is done first - my pc will get the blue screen of death and reboot itself.
also, without itunes and the ipod docked, it shows up as an i: drive, but when i try to browse it though my computer, it locks up the machine and shows nothing.
any help out there is GREATLY appreciated!
here are my specs:
- ipod 40 Gig, with click wheel and four buttons below the screen with
dock & firewire cable
- pc running windows xp pro
- firewire card with 3 ports
- ipod & itunes software located on 120G c: drive
- mp3 collection located on secondary 160G d: drive
- 3/4 gig of ram
p.s. i have mcafee running and i've tried everything with it on as well as off. doesn't seem to make a difference.
also, i have checked a TON of posts on apple.com as well as other discussion groups and couldn't find an answer.

hi Douglas!
first promise me that you'll back up your data. having your PC shut down in non-standard ways (for
b any
reason) increases your risk of file corruption and putting scruffy spots on your hard drive.
Now some basic first aid. download some fresh definitions and do some vigorous virus and spyware scans. run your favorite hard-disk checking utility. do a disk cleanup.
now let's follow up on the blue screen of death. Perversely, i've started to become pleased when people report BSODs under these circumstances. we can wring a lot of information from a BSOD error message. there's also usually something concrete to go on in the error logs.
(1) what BSOD error number and message are you getting? here's a reference:
http://aumha.org/win5/kbestop.htm
(2) squeeze your error logs for all they're worth. right-click on "My Computer", select manage. click on your event viewer. click on your application and system logs, and look for errors and warnings happening at roughly the same time as your crashes.
click on the relevant warnings to see if you can find any commonalities in the errors/warnings. follow up the Help and Support links to see if you can find any suggested "User action" or relevant MS KB documents. (sometimes these things are there, sometimes they aren't.)
good luck! keep us posted.
love, b

Blue screen of death when disconnecting iPhone from computer

So I bought the iPhone and even though I own a Mac I decided to connect it to my work PC which happens to run Windows XP. Everything worked great until I took a picture with the iPhone. As soon as I connected the iPhone, the computer crashed with a blue screen of death. So I looked it up on the forums here and found the article that talks about what COULD be the issue. What Apple is saying with that article basiclly is that this is "your" problem and not theirs so good luck trying to find which one of the 50 drivers that I have on my machine causes the issue. I tried to fix it by updating the drivers that they recommend and the problem is still there. Fine, I will not take pictures with the iPhone.
And then yesterday out of the blue (no pun intended) iTunes gave me an error message when I connected the iPhone, I didn't pay any attention to it and dismissed it only to find out that now every time I remove the iPhone from the computer, it crashes it with a blue screen of death. So now I can't sync the iPhone at all! How much more unsaved work am I going to loss because of this product?
On a personal note, I am a huge fan of Apple's products but I am extremely upset about this. Not only did Apple create a sloppy software implementation, they are making it look like it's a Windows problem. None of the other products that are installed on my machine cause my computer to crash like that, and if I do have an outdated driver (which I doubt!) then the developers of those products have found a way to deal with them WITHOUT crashing!
Please advise
Message was edited by: gdror

ok. first I couldn't log in with my previous nickname (not sure why) so I created a new one. Anyways, thank you for your reply and I'm sorry for coming off like jack it's just that losing your data three times will do that to you. I will tunnel my anger back at Microsoft I guess.
In any event, I went back and took a look at my drivers and didn't find any Lexmark or Logitec in there, however I decided to remove the built-in camera driver that came with the laptop and that seemed to work (it turns out that Logitec makes that camera!). I also moved the USB cable to a different port on the computer and now I don't get the blue screen when I disconnect the iPhone.
Thanks again for your help, it seems like I am safely syncing again
p.s. since I can't log in as the original author you might want to have a mod mark the question as answered. thanks.

Blue Screen of Death when syncing with iTunes. Please HELP!

I have noticed a few others experiencing this problem as well.
http://www.everythingiphone.com/forum/windows-pc-and-iphone/blue-screen-error-wh en-i-plug-the-phone-into-my-xp-laptop-3038.html
Aside from the (don't use windows XP comments), does anyone have any information on this? I have emailed Apple a couple times but have gotten no answer back yet.
What is happening is that when I plug in my iphone to itunes a "Digital Still Camera" pops up in the system tray and then blue screen of death appears. Some people have said that all you have to do is delete all your photos and it will sync, but does anyone have any other suggestions without having to delete all my photos anytime I want to sync?
Thanks for the help in advance.

The first response was correct, the computer (xps 1210) used a logitech camera driver that I did not recognize so I deleted it. The software was still active and crashed the computer. Fix was reinstall logitech software and driver. Updating the driver would have probably worked. Thank you!

Blue screen of death when accessing Itunes store

Whenever I click on the Itunes store, the computer crashes and I get blue screen of death.

You haven't given your operating system.
If you are getting a blue screen stop, it would help if you could post the exact error message. It should be some sort of numbers and text -
0x(zeros/letters/numbers) (CAPSANDUNDERSCORES)
For example:
Stop 0x05 (INVALIDPROCESS_ATTACHATTEMPT)
Also *is a file name mentioned* in the error message? If so give the exact file name
if you're not seeing a blue screen (or just a flash of one), you can use this technique to make hidden blue screens appear:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Settings" button in the "Startup and Recovery" section
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.
There is some general help on Troubleshooting Windows Stop Messages here:
http://aumha.org/win5/kbestop.htm

Ipod crashes windows (blue screen of death)

Hi all. A bit of background info:
A couple of months ago the hard drive crashed on my friends computer. They had to reinstall their OS. Thankfully they had made backups of most everything and were able to get most things reinstalled successfully.
Now they are using a 15g ipod connected through a firewire port on an HP laptop. They do not have a USB adaptor, so gotta go with the FW.
Anyway, when they connect the ipod the computer completely crashes to the blue screen of death and does the physical memory dump. There is an error message, something along the lines of a driver issue.
I know this is vague information, but any pointers on how to proceed in troubleshooting this would be greatly appreciated, thanks
Frost

hi Frostine!
Anyway, when they connect the ipod the computer completely crashes to the blue screen of death and does the physical memory dump. There is an error message, something along the lines of a driver issue.
we can sometimes narrow this down a bit by checking on the numerical and text codes showing up with the blue screen. (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
here's a reference on the sorts of things i'm checking on:
Troubleshooting Windows Stop Messages
can you get that information for us from their PC?
(if the screen is specifying the file that Windows is crashing on, that would be helpful to know too.)
love, b

Windows Vista Crashing When Ipod is Plugged In. Blue Screen of Death?

A week ago, my computer suddenly started to reboot whenever I plugged my 5th generation 80 gig Ipod in to sync. A blue screen will pop up, and automatically restart.
I do not believe this is the blue screen of death that appeared 2 months ago. I have upgraded to Itunes 8.0.1 when it was first released, and I had no problems until a week ago. I haven't heard of anyone receiving the blue screen of death since the update to Itunes 8 was released.
I have also lost all of my music from my Ipod, so I am anxious to figure this out.
Here is what the blue screen (certain passages paraphrased, the specifics were copied directly):
A problem has been detected and windows has shut down to prevent damage to your computer.
BADPOOLHEADER
If this is the firs time you've seen this stop error screen, restart yoru computer. If this screen appears again, follow these steps:
Make sure all hardware and software is properly installed
If it continues, disable/remove any newly installed hardware and software. Disable BIOS memory options such as caching or shawoding. If you need to use safe mode to remove or disable components, restart your computer, press F8 for Advanced Sartup options, then select safe mode.
Technical information:
*STOR: 0x00000019 (0x00000020, 0xB7C4CE50, 0Xb7C4CE68, 0x0A030203)
/end blue screen
Any help you have would be greatly appreciated!

Have you tried the troubleshooting advice in this article?
http://support.apple.com/kb/TS1502
Was a file name mentioned in the stop message? usually something.sys That can be a clue to the problem is the Apple advice doesn't help.

Windows XP sp3 + iTunes 8 + New iPod Classic 120GB = Blue Screen Of Death

HELP
My PC has just upgraded itself with Windows XP Service Pack 3, I have downloaded iTunes 8, and just today bought a new iPod Classic 120GB so I could enjoy the new Genius facility (my old iPod was a 20GB model from 2005). However I keep getting the Blue Screen Of Death whenever I plug in the new iPod, even if I start-up the computer with the iPod connected.
I've read other threads about this topic, but I've only seen people reporting this issue with Vista, not XP.
- I'm thinking of uninstalling and re-downloading iTunes 8. Will it retain all playlists, album artwork etc.?
- I'm also thinking of trying to connect with the iPod manually set to disk mode. Will this help to begin with?
Anyone got a fix for this problem yet....Apple?

As a follow-up to my questions above, I've now tried uninstalling and then re-installing iTunes 8 direct from the Download link at Apple.com. I still get the BSOD. I also tried with the new iPod 120GB manually set to disk mode. Again, still I get the BSOD. I also unplugged a couple of other USB peripherals from my PC (writing tablet, card reader), checked for any more Windows XP Updates, but still get the BSOD.
Anyone got any more ideas?

Windows 7 Crashes (Blue Screen Of Death) As Soon As My iPhone4 Connects

Ok, so I have Windows 7 with the latest version of iTunes and the latest software version for my iPhone4, everything was working fine until just the other day, whenever I plug my iPhone into my computer, as soon as it makes that little noise when it connects, I get a blue screen of death.
That's about all I know...

I updated Windows drivers (it said I had three updates to download) but still no luck.
This is the error report I receve upon reboot:
Problem signature:
Problem Event Name:    BlueScreen
OS Version:    6.1.7601.2.1.0.768.3
Locale ID:    4105
Additional information about the problem:
BCCode:    1000007e
BCP1:    FFFFFFFFC0000005
BCP2:    FFFFF8800F4249F2
BCP3:    FFFFF88003292918
BCP4:    FFFFF88003292170
OS Version:    6_1_7601
Service Pack:    1_0
Product:    768_1
Files that help describe the problem:
C:\Windows\Minidump\011213-18985-01.dmp
C:\Users\Gumballthechewy\AppData\Local\Temp\WER-44444-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

ITunes + ITouch = Blue Screen of Death Computer Crash :(

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