ITunes Match and Genius Error

Hi Everyone,
I tried to activate iTunes Match on a second PC (Win 7) with iTunes 10.5.2 after I successfully activated it on my first PC.
Everytime I start iTunes Match I get following error (translated from German):
"The Genius-results can not be updated. The required file could not be found."
Same when I try to activate Genius.
Can someone help me?
Thank you.
oweick

Found the answer:
https://discussions.apple.com/message/10554450?messageID=10554450#10554450?messa geID=10554450
Worked.

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Can't activate iTunes Match or Genius Error -3000

ENGLISH
I can not activate genius or match itunes, I get error -3000 that was after upgrading to version 10.7.0.21 before was perfect, in fact I have already deleted all libraries and even I uninstalled and reinstalled and the problem persists , I have no firewall that is preventing communication, or anything, I've also tried turning off the firewall in Windows 7 without success. Any suggestions?
ESPAÑOL
No puedo activar genius, ni itunes match, me sale error 3000 eso fue a partir de actualizar a la version 10.7.0.21 antes no tenía ningun problema, de hecho ya he borrado todas las bibliotecas e incluso he desinstalado y vuelto a instalar y el problema persiste, no tengo ningun cortafuegos que este impidiendo la comunicación, ni nada, ya lo he intentado también desactivando el firewall de windows 7 sin éxito. Alguna sugerencia?

Looks like I got it working.
I logged out of iTunes, rebooted the device, and signed in again. Then the toggle that turned on iTunes Match appeared.

ITunes Match and Genius options all greyed (grayed) out under 'Store' menu

I'm using iTunes 10.5.2.11 and have signed up for iTunes Match. - for the last couple of weeks it's been 'working' in so much as it has already scanned my Library and matched/uploaded just under 5000 tunes. I can see these on iPhone/iPad/Apple TV. I can't say more than that as generally I don't think Match 'works' very well at all, but that's another story!
However....for the last 2 days I can no longer get iTunes to match any recently added content. I've added around 20 CDs and it starts the scan process, but just sits there with the progress bar at around 95% complete with the message "Matching your music with songs in the iTunes store..." The iCloud status of all songs in the library is 'waiting'. They're pretty mainstream titles, so I can't see a problem matching them.
When I look at the main iTunes manu under the 'Store' dropdown, the items Turn off iTunes Match, Update iTunes Match, and Update Genius are all greyed out and there's nothing I can do.
I'm signed in with my normal account, have tried logging out/in and restarting my computer and iTunes but nothing seems to change.
Any ideas???

I'm using iTunes 10.5.2.11 and have signed up for iTunes Match. I am having the same issue. After letting it go all night I am stuck on the "matching your music with songs in the iTunes store" step with 1086 of 1110 songs checked.
Also, this is my situation exactly: "I should have added, the 'problem albums' and some of the artwork (hit and miss as usual) are visible on all my portable devices with all the track listings, but are all greyed out and have no 'cloud' icon next to them. Obviously they won't play"
Dont see why it should matter, but unlike others here, I do have a lot of non-generic music, album riips, etc. And I have a lot of my own vinyl artwork scanned myself.
What to do ...?

I have no iTunes match and genius 5.0.1

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I didn't realize I had to delete everything and sync again. WHEW! Thank you so much. That worked.

I have moved from the UK to the USA and have a new phone, I try to change my country location on the store and get an error message saying I have to cancel my itunes match and have a pass incomplete, any ideas?

I have moved from the UK to the USA and have a new phone, I try to change my country location on the store and get an error message saying I have to cancel my itunes match and also that I have a pass incomplete, any ideas how to fix and change the store. It is becoming a problem with getting some USA aps and content
Thank you
Tom

iTunes match is a subscription that you have in when you were still in the UK. According to the terms & conditions you'll need to wait for the susbcription to end before you can change your country to iTunes Store USA.

TS1424 trying to add Itunes match, and am almost at the end of installation when an error message pops up. it says error 4010 cannot connect to ittunes store at this time try again later. what is the problem?

trying to add Itunes match, and am almost at the end of installation when an error message pops up. it says error 4010 cannot connect to ittunes store at this time try again later. what is the problem?

Contact Apple support for warranty service.

TS3297 itunes match and when I try to add my main computers music library I see "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again." but signing back in always results in the same

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- Try manually placing the iPod in recovery mode and then restoring. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

What is error 4002 when trying to sync with Itunes match and how do I fix it?

What is error 4002 when trying to sync with Itunes match and how do I fix it?

HI
Read this How to troubleshoot iTunes Match - Apple Support
Note specifically holding option ket whilst turning off match.
Jim

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We can sometimes get past this particular message by reregistering the Windows Installer Service.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
If you have a 32 bit system
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Restart the PC and try another install.
If you have a 64-bit system
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another install.

ITunes Match is having errors d/l songs to my iPhone 4s. Then I can't delete them, and it says some songs are playing when they aren't. I've restored my iPhone, same issue.

iTunes Match is having errors d/l songs to my iPhone 4s. Then I can't delete them, and it says some songs are playing when they aren't. I've restored my iPhone, same issue.

According to this article Using iPhone on an airplane you should be able to listen to music with Airplay Mode enabled.
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Best route is to use the Kind, iCloud Download and iCloud Status fields in your library to see exactly what is going on. Often it is worthwhile to turn iTunes Match off, convert suspect Songs to AAC using the iTunes capability, remove non-AAC version (post backup), turn iTunes Match on and allow the 3-Step process to run to completion.
There are restrictions on the type and nature of Song files that iTunes Match is able to work with - it may be that several of your Song files do not fall within the supported range but it is certainly worth trying the steps outlined above.

HT204406 itunes match keeps saying error please sign in again

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Without a computer you will not be able to do any managing of the music in the cloud. There is no way to edit any metadata on an iOS device.
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I have managed to get iTunes Match working on my system by doing the following steps.
1. Click on the store tab and select "Turn off Itunes Match"
2. Did step one and selected "Turn on Itunes Match"
3, Selected Itunes Match and clicked Add machine button that is at the bottem of the screen, and then logged in with my Itunes account
4. The error would then appear again (error 4001) before step 1 could be completed
5. Went onto my itunes music where a cloud symbol has appeared next to each track in the cloud columb. At the top of the columb menu's i have clicked the cloud symbol which organises each track into the tracks that are eligible and ineligible (this included tracks that were missing on my hard drive)
I then removed all the track that were ineligible leaving me with tracks that were elidgible
Then went back onto Itunes Match and began the 3 steps to match my music with the cloud, i was then able to get past step 1,2 and 3 and was able to match my music.
This worked for me, im not sure if its a complete fix accross the board but it allowed be to get around the errors that were appearing.
Hope this works for the rest of you
**Edit**
forgot to mention, im from the UK so im performing on the UK itunes and was able to get it working at 22:18 (UTC)

ITunes Match and Genius Error

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