Itunes phone backup fails on 6-plus running 8.1.3

When I try to back up my iPhone 6-plus via iTunes (iTunes 12.1.1; iOS 8.1.3), an error pop-up appears, saying
Despite this, both the phone and itunes keep the sync icon spinning and files carry on transferring.
This bug has persisted through 2 iOS updates and 2 or 3 iTunes updates.
Synching usually works via cable, but usually fails to start vi wi-fi

I have the same problem on my iPhone 6 plus!
I took my phone to the genius bar today because my camera wasn't focusing, and when I got my phone back, after they replaced the camera, the touch id was not working at all. I can't even add new fingerprints, because it keeps saying it failed, yet it won't even let me try to add it. SO STRANGE! My reachability feature stopped working, too.
Also, my wallpaper was blurry, try to reset it and it said it couldn't download the picture from my iCloud. There is also an update available, but I cannot download it because I get an error message.
I tried all the same things you did, and it was to no avail.
Going back to the genius bar tonight.

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