ITunes Preorder Album Isn't Updating

Okay, so I preordered Kendrick Lamar's album. When i preordered it there wasn't a title or cover for it yet, so it was black and named "[untitled]." Now that it has updated my album information hasn't been updated with it, my album cover changed but the title still says [untitled] instead of "To Pimp A Butterfly." Is there any way to refresh or something where it will update?

It should be correct when it's released and downloaded into your library.
Or if nothing has been released from the album then you could try cancelling the pre-order and pre-order it again and see if that changes the album title on your pre-order list - you can cancel it by logging into your account on your computer's iTunes : About iTunes Store pre-orders - Apple Support

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ITunes preorder album issue

I preordered an album but it hasn't come through. I then bought it and it says purchased but I can't access it. Does anyone know how to fix this?

Hi Perky67,
Thanks for visiting Apple Support Communities.
You may want to first make sure you're currently signed into the iTunes Store and that your computer is authorized to play content from your account.
To sign in on your computer:
Use your Apple ID with the iTunes Store
Open the latest version of iTunes.
Choose Store > Sign In.
Enter your Apple ID and password and click Sign In.
Click Review when asked to review your information.
Enter your billing information.
Click Continue after you enter your credit card and billing information. You can remove or edit your credit card information at any time. Learn more about updating your iTunes Store account information.
See this article for the steps to authorize your computer to play iTunes purchases:
iTunes 11 for Windows: Authorize a computer to play iTunes Store purchases
http://support.apple.com/kb/PH12511
Once you're signed in and authorized, there are a few ways to download a pre-order.
When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
You can find the article with this information here:
iTunes Store: About Pre-orders
http://support.apple.com/kb/ht5714
Best,
Jeremy

HT1349 i keep downloading the new itunes and it isn't updating on my pc

I am in my itunes and it keeps telling me there are updates. I've download the new version twice and for some reason it doesn't end up updated. help?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

My 5s iPhone is stuck on Itunes icon and a cable. I tried to do a restore but the iPhone isn't updated. All the labs that i send it to, couldn't fix it, what I can to? help! thanks.

My 5s iPhone is stuck on Itunes icon and a cable. I tried to do a restore but the iPhone isn't updated. All the labs that i send it to, couldn't fix it, what I can to? help! thanks.

Sounds like a 'stuck' Shift key. You could try to take the key off and put it back on yourself (should be some info on that from ifixit) or just take it to your local Apple Store and have them fix it.
Clinton

Itunes 10.6.3 - Just update to the new Itunes and the album artwork is not sticking anymore... I upload the artwork and when I change songs and go back the art is gone. Anyone with similar issue ?

Itunes 10.6.3 - Just update to the new Itunes and the album artwork is not sticking anymore... I upload the artwork and when I change songs and go back the art is gone. Anyone with similar issue ?

I have this issue. Album artwork was totally fine before. After this update, it is all messed up and even got messed up when transferred to my iphone.
iTunes doesn't have the artwork anymore, but then iPhone has it but shows wrong artwork with wrong albums.
Please fix!

Since updating my iPhone 4 to iOS 5.1 I'm having compatibility issues with my speakers and my iTunes wifi sync isn't working. Anyone else having the same problems?

Since updating my iPhone 4 to iOS 5.1 I'm having compatibility issues with my speakers / docking station and my iTunes wifi sync isn't working. Anyone else having the same problems? Both worked fine until the update...

Okay. I got it working again by setting it up as a new phone instead of just syncing. Then I backed up. All is good today.

TS1424 the tracks are skipping on the last two albums i purchased on itunes. it isn't a disk problem. definitely in the download.

the tracks are skipping on the last two albums i bought from itunes. it isn't a problem with the disk burning, when i play the albums in itunes the skips are even though it said the dowload had been successful.

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

Updating Album Art, when iTunes says "Album Artwork Not Modifiable"

How can I go about updating or adding album art when the Artwork area at the lower left corner of iTunes says, "Album Artwork Not Modifiable"? Every effort to add the artwork from iTunes has failed. When I paste the album photo from another site, it doesn't save.

I figured this out. I found that the folder and files only had "read" privileges and not "read & write" privileges. I did the following:
1. In finder I right clicked the parent folder for iTunes and selected "Get Info".
2. Selected my user and changed the rights to "read & write".
3. This step is the most important. With my user still selected in blue, you click on the options "cog wheel" below the users, at the bottom. Select, "Apply to the enclosed items". It may ask you again if you are sure, say "yes". By doing this you will apply your users "read & write" privileges to all folders and files underneath your iTunes folder.
This worked for me and I wish you the best!

I have a podcast that isn't updating with the weekly podcast. I called the company that submits them and they say it's on itunes as they have been submitting them. Any suggestions?

I have a podcast that isn't updating with the weekly podcast. I called the company that submits them and they say it's on itunes as they have been submitting them. Any suggestions?

Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$

My new Nanno 7 is not recognized by itunes. Removed, reinstalled and updated itunes. Iphone 5s and ipad 3 sync w/o problems. Itunes diagnostics says it isn't recognized by itunes. I'd really like to get some music on it.

My brand new nano 7 is not recognized by iTunes. I ran diagnostics and it stated under "Device Sync Test" that "no device found". My iPhone 5s and ipad 3 all sync without issue. The online chat with Apple didn't work either. I have uninstalled, reinstalled iTunes and have the latest update. Any suggestions?

Hi, bbarden.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iPhone, iPad, or iPod not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

I have 2 iphones syncing on one computer and on the same apple ID. Before i updatad my Itunes to the last available update and my Iphones to 5.01 i had no problem draging jpg. and mp3 files into my iphones DCIM folder (the picture folder that opens when c

I have 2 iphones syncing on one computer and on the same apple ID.
Before i updatad my Itunes to the last available update and my Iphones to 5.01
i had no problem draging jpg. and mp3 files into my iphones DCIM folder (the picture folder that opens
when conecting to Itunes). Since my updates Itune wont let me drag and drop any files' even pictures that
were taken with my Iphone on 4.3.3.
Please help as we have no itunes music in Israel, only apps and i cant copy any of my old music from my computer
to my iphones.
If it helps, i am using a pc with 32 bit windows 7.
Other from the obove Itunes works fine and does sync pictures from my computer to my Iphone from "my pictures" folder.
Thank you for your time
Yoni Bliss
[email protected]

The title of my initial post is a bit misleading. I already took a chance deleting one of the iPhones, hoping if I deleted the wrong one, I can still reauthorize it (all with the same Apple ID acct, so not subject to 90-day waiting period, right?) The iTunes database just updated itself, and it says I have 4 "devices" "in the Cloud", but 5 "computers" associated w my account. How can I find out what computers are associated? Isn't there a list I can see? I dont have a clue what computers they might be. If I use the "Deauthorize All" option, is it a pain to add them all back in. I assume I would have to log in from each computer to reauthorize each one. Would I have to be running the newest OS or version of iTunes to reauthorize? I think I have a PowerBook G4 Titanium with an older OS and iTunes. I'd like to keep that authorized, if possible.

My iphone4 isn't updated or synced to icloud because last time I tried it merged with a family members phone. Now I'm getting a new phone am scared I am going to lose all my contacts. Any suggestions on how I am to secure them?

My iphone4 isn't updated or synced to icloud because last time I tried it merged with a family members phone. Now I'm getting a new phone am scared I am going to lose all my contacts. Any suggestions on how I am to secure them?

Backup using itunes http://support.apple.com/kb/HT1766
Are you sharing an apple id with someone? that would be the only reason if would merged info.

ITunes 10.5 won't update files properly on my iPod Touch 4G running iOS 5, how can I fix this?

I recently updated iTunes to 10.5 and my iPod Touch 4G to iOS 5, but now when I try to edit the ID3 tags or artwork of songs on my
iPod using iTunes, iTunes just says "Preparing to update files" but it never actually updates them. When I try to add songs
manually to iPod (my iPod is not set up to sync music with iTunes [see note below]), the same thing happens, with the newly added
songs appearing on the iPod library but are grayed out with a still loading icon next to them. Also, in some instances when I try
to change the artwork of all the songs on an album, it grays out the songs I tried to change, puts an exclamation mark by them,
and applies those changes to other songs on my iPod! And if I delete the songs I attempted to change it deletes the songs that
were received the artwork change. The songs that were unintentionally changed somehow got overwritten by the songs I was trying to
change while retaining the original tags of the songs that were changed. Not sure if I'm explaining this clearly so let me give an
example: song A is a song on an album on my iPod, song B is on song on a completely different album on the iPod. When I change the
artwork on song A, it somehow messes up my library and song A overwrites song B, but it keeps all of song B's ID3 tags. So I don't
know song B is song A until I play song B, at which point the ID3 tags are changed to the tags of the song A, and song B is just
disappears. This only started happening after updating to iTunes 10.5 and iOS 5. Not sure if the problem is caused by iTunes 10.5
or iOS 5, but I did search online and found someone with the exact same problem effecting their iTunes 9.1 (no iPod involved).
Can someone please tell me why this is happening and how I can fix it?
Note:
I add songs manually to iPod because I don't keep my music on my PC and sync my music with iTunes because it would take up too
much space and I want to be able to add songs on my iPod from other computers. Once you set it up to sync music I believe it
disables making any changes to your iPod with iTunes on other computers.

okay, I don't know about the rest, but about the songs never actually loading onto your iPod, I found in another discussion how to fix that. I'm using Windows 7, so I don't know if the steps are the same, but the end result is the same. So go into your Start menu, then into accessories, right click 'Command Prompt' and click 'Run as administrator'. Then type in the following: netsh winsock reset then press Enter. After a few seconds it should tell you to to restart your computer for changes to take effect. Restart your computer, then restart iTunes, then everything should be working fine. It still takes forever sometimes to update the iPod, but eventually it will work. I've had to do this multiple times, so I'd suggest copying & pasting this solution into a notepad or Word document and saving it on your computer, so you don't have to go through the discussions again to find it. This tends to happen to me nearly every day unfortunately Hope this fixes that problem, but I'm not having any of the other problems fortunately, except for removing the artwork of the songs it updates without me asking it too. PS I think my problem may be with iOS 5, because iTunes 10.5 came out before iOS 5, and I think everything was fine before I updated my iPod, but I really don't know where the problem lies

Cant purchase / check downloads in iTunes or cant perform software update

Have had huge issues with my internet over the last couple of days!
i have a wireless router that was working fine yesterday!
Now today if i try to log into iTunes I can no problem, but when i try to make a purchase or check downloads i get the error
"Make sure your network settings are correct and your network connection is active, then try again"
I have no issue with my connection as I can go to other websites!
Firewall has been turned off completely
I then tried to see if there was an update for the problem or for iTunes and through Apple > Software Update and I get the error
"Software Update can't connect to the update server. Make sure your're connected to the Internet and then try again"
I clicked on Network Diagnostics to see if they could identify the problem but it said that the Internet and everything is working fine and there were no issues.
Could anyone please tell me what is going on, so confused and upset cause I cant purchase or update my laptop!

Hi, sakwilla1980 -- this has been happening to pretty much everybody since Sunday (29 August); there's a thread further up in this forum about it (http://discussions.apple.com/thread.jspa?threadID=2560634&tstart=0). Here's what I posted there as my solution to the problem...
=====
O.K., I FINALLY got my problem fixed. Based on what I had to do to fix this problem on my end, I suspect that this may be related to some kind of security validation routine that got recently installed or "patched" or "fixed" (as buttermaker and windycity75 surmised). Here's how I did it (thanks, Josh from iTunes Support, for kind of back-dooring into the answer by suggesting I check out all my information stored at the Apple ID website):
-- Sign out of iTunes. Reboot your Mac (or whatever device you're using to access the iTunes store).
-- Open a web browser and go to http://appleid.apple.com (or Google "Apple ID" and choose the "My Apple ID" option).
-- Sign in with your Apple ID and click "Manage your account".
-- Verify ALL of your user information. Seriously, verify and validate EVERYTHING--your name, your e-mail address, your mailing address, your shipping address, your phone number, all of it. Make sure your Primary Address EXACTLY matches the address your bank has as your primary address; if those don't match, your purchase will be refused. Make sure your Apple ID is linked to a valid e-mail address; if not, your purchase will be refused because there will be nowhere to send purchase information and other Apple e-mail. Make sure your date of birth is correct and not missing any part of it (like your birth year; mine had somehow come un-set); otherwise, your age cannot be verified and your purchase may not go through. Click "Save Changes" whenever you change something.
-- Once all that is done, sign into iTunes, then click on the little downward-pointing triangle next to your Apple ID in the upper-right corner of iTunes and choose "Account".
-- Click "Edit Payment Information".
-- Choose "None" as your payment option, make sure all your address and phone number information already listed is correct, fix anything that isn't correct, and click "Done". This will force iTunes to verify your account information as it exists in iTunes with what is registered for your Apple ID at http://appleid.apple.com.
-- You may be asked to verify the county for your billing address (for sales tax purchases); make sure this is correct, or transactions could be refused. Click "Done" when finished.
-- Go back to the "Account" screen and choose "Edit Payment Information" again.
-- Choose either the credit card logo of the card you want to use or choose "PayPal".
-- If you choose PayPal, follow the directions on the web page that pops up in your browser to verify your PayPal account and link it with your Apple ID. Click "Return to iTunes Store" inside the web browser to return control to iTunes, then click "Done".
-- If you choose to enter a credit card, make sure EVERYTHING is correct on the page--your credit card type, account number, CVV, billing address, etc.--and then click "Done".
If you did everything right AND all the information for your Apple ID is verified and correct AND matches the information you entered on the "Edit Payment Information" screen, the next time you check the "Account" screen, you should see your default payment information listed in the "Payment Information" block. If you don't see anything in your "Payment Information" block after all of that, it means iTunes can't match your default address information and your banking information, and you'll have to start all over again from the top to purchase.
I haven't tried doing this with a prepaid iTunes gift card, so I don't know if that would be a workaround, but I do know that the iTunes store is suddenly a LOT more picky about making sure all the addresses, date of birth, etc. are correct in the Apple ID DB and match what is being entered inside iTunes.
Good luck!

I want to import photos onto my ipad3. it shows up as a device in itunes but there isn't a photo category listed. it shows music, movies, books and purchased. am i doing something wrong. thanks

i want to import photos onto my ipad3. it shows up as a device in itunes but there isn't a photo category listed. it shows music, movies, books and purchased.
how come photos doesn't appear?
i went to itunes help and followed instruction from "add photos to ipod, iphone or ipad"
i'm confused! please help
thanks

thank you. that worked but i do have another question. i was able to import photos as you instructed but i had to import the whole album. how do i import only one or a few photos?
thanks again

ITunes Preorder Album Isn't Updating

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