ITunes preorder album issue

I preordered an album but it hasn't come through. I then bought it and it says purchased but I can't access it. Does anyone know how to fix this?

Hi Perky67,
Thanks for visiting Apple Support Communities.
You may want to first make sure you're currently signed into the iTunes Store and that your computer is authorized to play content from your account.
To sign in on your computer:
Use your Apple ID with the iTunes Store
Open the latest version of iTunes.
Choose Store > Sign In.
Enter your Apple ID and password and click Sign In.
Click Review when asked to review your information.
Enter your billing information.
Click Continue after you enter your credit card and billing information. You can remove or edit your credit card information at any time. Learn more about updating your iTunes Store account information.
See this article for the steps to authorize your computer to play iTunes purchases:
iTunes 11 for Windows: Authorize a computer to play iTunes Store purchases
http://support.apple.com/kb/PH12511
Once you're signed in and authorized, there are a few ways to download a pre-order.
When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
You can find the article with this information here:
iTunes Store: About Pre-orders
http://support.apple.com/kb/ht5714
Best,
Jeremy

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ITunes Preorder Album Isn't Updating

Okay, so I preordered Kendrick Lamar's album. When i preordered it there wasn't a title or cover for it yet, so it was black and named "[untitled]." Now that it has updated my album information hasn't been updated with it, my album cover changed but the title still says [untitled] instead of "To Pimp A Butterfly." Is there any way to refresh or something where it will update?

It should be correct when it's released and downloaded into your library.
Or if nothing has been released from the album then you could try cancelling the pre-order and pre-order it again and see if that changes the album title on your pre-order list - you can cancel it by logging into your account on your computer's iTunes : About iTunes Store pre-orders - Apple Support

ITunes sorting album issue

Hey guys,
I had an android so when it came to copying music I just drag and dropped my mp3 folder and all was sweet. But if I want my album to look neat I have to go into every single folder and id3 tag them all, is there any way around this and just resort to file path as its structure?
I've included a pic to illustrate what I'm trying to say, I don't just want to have to do that process every fricken folder I have it is a huge pain in the butt
Whats even stranger is I have to change Album AND Album Artist in order for them to be grouped together as one album.
http://img.photobucket.com/albums/v316/casmira/ssitunes_zps96c3ae68.png

Generally setting a common Album title and Album Artist will fix things.
For deeper problems see Grouping tracks into albums.
You may find it easier to use the old version of Get Info which you can get to by holding down alt/option as you right-click > Get Info.
tt2

HT1351 When I import cds to itunes the albums do not contain all songs. If there are multiple artists or a duet, each song shows up as an album.

When I import cds to itunes, the albums do not contain all songs. If there is a duet, each duet is listed as a separate album.
As an example," Genius Loves Company" or "Tuskegee" each are listed as many albums---each album has a separate song.
I spoke to Apple Help and they were of some help, but did not answer the question.

Unfortunately you've discovered too late how important it is to maintain an up-to-date backup of your iTunes library (and all other data of value). You could, before wiping the drive, have considered making use of a commercial data recovery service that could (albeit at considerable cost) have extracted your library from the hard disk, even if virus infected.
In the absence of that option, you will need to restore the content of your library from its original sources:
Depending on your location, you may be able to re-download any iTunes Store purchases that are still available on the Store
Likewise, most digital purchases from Amazon (including auto-rip copies of purchased CDs) should be available from the Amazon Cloud and via the Amazon Music application - the same may be true of other commercial sources for digital downloads
Content imported from your CDs will have to imported again
The specific situation that you describe regarding the music imported from your friend's external HDD suggests that either the source is badly organized and/or originates from a source other than iTunes (other media players may use alternative tags for information like artist, title, album, etc. that are not wholly consistent with how iTunes handle these). Without details of the issues you're seeing it is difficult to suggest a remedy other than going through the media album-by-album, track-by-track, and correcting the inconsistencies.
In the absence of a backup or access to the original library data there is no option other than painstakingly recreating your library as described above. As you do so, you'll now realize how important creating and maintaining backups are - in my case I have at all times three separate duplicates of my library, in two different locations, where none is ever more than a week old compared to the content of my master library.

IOS 5 and duplicate album issue.

I have an iPod Touch 4 64gb. After upgrading to iOS 5, I have a few albums that are now duplicated in the iPod music player*. When it's connected to iTunes, there are no duplcate albums in the music list; it's got exactly what I have on the syncing computer. While the iPod had iOS 4, it didn't have any of these duplicate album issues.
The iPod was 'reset' after upgrading the OS, so everything was freshly synced. Also, I made sure that all the album information (artist, etc) was entered via selecting the whole album and using the 'get info' to enter it into all the tracks simulnateously, so there aren't any extra spaces in some tracks that might cause the software to see them as 'different albums' somehow.
I've also deleted the offending albums by using the 'sync manually' option, then reloading them onto the iPod, which then brings back the duplicate albums on the iPod (even though, again, the music list in iTunes shows the iPod as only having one copy). And, if I start playing one track on one of the duplicates, pause it, go to the same track on the other duplicate, it picks up exactly where it paused on the first - so, again, its not actually duplicating tracks, justs the specific album particulars.
Just to reiterate: There were no duplicate entries in the iPod music app under iOS 4. I didn't change any album info before updating. The duplicate entries only started showing up after updating to iOS 5.
*The duplicate albums seem to have a missing track (with one having 3 missing tracks). Again, I made sure to enter all the album information with all tracks highlit so they all got the exact same informaiton without spaces, extra characters, etc.

Okay, I solved this issue as far as my iPod is concerned.
I decided to re-rip one of the album sets having the issue (I wanted it as lossless on my PC anyway, so it was due). Once it was ripped, I noticed that one of the tracks on the albums in the set was separated in iTunes, even though I'd made sure that the artist and album name were set using Get Info on all the tracks simultaniously. Apparently, each of the tracks on the album was marked as part of a compellation (even though only 1 of the 8 tracks had its own entry in the cover carousel). After unchecking that, it was back to one album in the carousel. Synced to the iPod and no duplicate album anymore.
I checked the other album having the issue and 3 of the tracks had the compellation checkmark checked. That album did *not* have separate entries in the carousel. After deleting those checkmarks, deleting the album from the iPod and re-syncing, it now shows up properly.
So, in my case, it seemed that errant compilation entries was the issue, which is odd anyway, because I didn't check that at all. It must have come from the album ID when they were ripped for some reason.

Will I get all the album covers if I download the iTunes essentials albums?

Will I get all the album covers if I download the iTunes essentials albums or will I just recieve the iTunes essentials album cover?

Since no one seems to have answered ...
I get the impression that iTunes essentials are just lists of tracks.
iTunes uses the Artist and album information to determine the artwork so it should pick up the appropriate artwork for each track if the album and artist are correct.
Certainly this is the case for an album consisting of tracks from several albums - if the artist and album name are set to the original album.

I have itunes 10.5.2 Can I download and update directly to the latest version of itunes without any issues?

I have itunes 10.5.2 Can i download and update directly to the latest version of itunes without any issues?

Yes, but back up the library first. Note that if you're using Mac OS X 10.5.8, you won't be able to update iTunes past 10.6.3.
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Updating Album Art, when iTunes says "Album Artwork Not Modifiable"

How can I go about updating or adding album art when the Artwork area at the lower left corner of iTunes says, "Album Artwork Not Modifiable"? Every effort to add the artwork from iTunes has failed. When I paste the album photo from another site, it doesn't save.

I figured this out. I found that the folder and files only had "read" privileges and not "read & write" privileges. I did the following:
1. In finder I right clicked the parent folder for iTunes and selected "Get Info".
2. Selected my user and changed the rights to "read & write".
3. This step is the most important. With my user still selected in blue, you click on the options "cog wheel" below the users, at the bottom. Select, "Apply to the enclosed items". It may ask you again if you are sure, say "yes". By doing this you will apply your users "read & write" privileges to all folders and files underneath your iTunes folder.
This worked for me and I wish you the best!

Does anyone have a sticky iPhone since upgrading to ios8? Scrolling is rough in iTunes (horizontal album covers) and on the iPad it's much worse with photo and video albums! iPhone5s and iPad3 retina displays.

Does anyone have a sticky iPhone since upgrading to ios8? Scrolling is rough in iTunes (horizontal album covers) and on the iPad it's much worse with photo and video albums! iPhone5s and iPad3 retina displays.

Lots and lots of questions
The new Photos app in OS X should address much of this - it greatly simplifies syncing stuff across machines. Apple has details on it up here:
https://www.apple.com/osx/photos-preview/
It says "coming this spring" and a pre-release version has already been made available to developer testers.

Ever since I turned on ITunes match, album art shows in coverview but not in other views on my iphone. Anyone else having this problem?

ever since I turned on ITunes match, album art shows in coverview but not in other views on my iphone. Anyone else having this problem?

jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport

Problems playing Itunes lp album

Recently updated the version of itunes to 10.4.1 and I have trouble playing multimedia content itunes lpdeadmau5 album I bought recently. In trying to play the screen goes black and nothing happens. This did not go to the previous version.
Help Please!!

I HAVE THE SOLUTION!
I too was experiencing non-full screen playback between music videos / movies. I discovered that this only happened if I had en EQUALIZER setting for the music video / movie. Once I had NONE as the EQUALIZER setting my music videos / movies all played back full screen from one to the next.
Change your settings in the equalizer column as suggested and see if this works for you. It solved my problem, although I do not have my desired equalizer settings in operation!

In iTunes, the album 'Seams

In iTunes, the album 'Seams & Stitches' is there under album, for the artist With The Punches. When I look on my iPhone 5, under With The Punches, it says unknown album. Help!

I think this article will help you.

How can I convert Itunes video albums tracks to ipod tracks

How can I convert Itunes video albums tracks to ipod tracks?

3pg is an odd format... That or I just never seen it before. :P
iTunes just ***** at converting videos. So far all videos I tried converting with iTunes have resulted in the same error you got.
You're better-off using 3rd party apps, and then copying to iTunes, and then copying to the iPod.
Unfortunately I don't know of any conversion programs for Windows.
If you by chance have a mac, this program works great: http://www.apple.com/downloads/macosx/video/flv2itunes.html
The mac version of Handbrake below works great, hopefully the Windows version does, too:
http://handbrake.fr/?article=download
When converting with handbrake, make sure to use the iPod preset for the out-put video.
Hope this helps a little.

I have recently bought a imac and wish to transfer iphoto, imovie, and itunes files, albums, projects etc, from my macbook to my new imac desktop, to free up space on my macbook. How is this done?

I have recently bought a imac and wish to transfer iphoto, imovie, and itunes files, albums, projects etc, from my macbook to my new imac desktop, to free up space on my macbook. How is this done?

Hi,
Are Both Macs running the same OS... i.e. Snow Leopard... ?
Also These Links may be of Value:
http://www.apple.com/support/imac/intel/
http://web.me.com/pondini/AppleTips/SetupAsst.html
http://support.apple.com/manuals/#imac
Cheers,

FYI! Intego NetBarrier X5 and iTunes App Store Issues

I discovered last night (while attempting to download the iPhone 3.0 update) that my 3rd party firewall, Intego's NetBarrier X5, is preventing App Store application and iPhone software updates.
Back in early March, I upgraded NetBarrier from X4 to X5, importing my settings from the old version into the new. From that point on, I have been unable to update my iPhone applications from within iTunes; I was caught in an endless loop of being asked to log into the App Store, and being denied access (almost as if my credentials weren't making it to Apple's servers). The weird part was, I had no problem downloading music, movies, etc. from the iTunes Store; this issue only affected App Store downloads/updates.
I do not know if this is a problem with Intego or an Apple. I'm inclined to believe that something changed within iTunes 8; a change to the ports used to access the App Store, as opposed to the regular iTunes Store. I say this because, when I turned off NetBarrier completely, I was finally able to access/download my application updates after months of not being able to. As soon as I turned it back on, I got caught up in that endless login loop again. This is definately an issue.
I post this information in the hope that it will resolve similar issues for others. iTunes Support, when contacted numerous times, was completely useless.
It appears that I'm going to have to configure my firewall to allow ALL iTunes traffic to pass. Can someone please tell me where I can find a comprehensive list of ports that must be open for iTunes to function properly? I would greatly appreciate it.

Hello Everyone,
After upgrading to Snow Leopard, and re-installing X5 (10.5.4), it looks like I may have identified the cause of this issue.
It appears that, within X5, if you select the "+Hide my Apple ID when using iTunes MiniStore+" option (Overview --> Privacy --> Data --> Surf), it jacks-up connections to iTunes Store App/iPhone OS Updates.
For now, I have de-selected this option, and everything seems to be functioning as it should.
I cannot believe that something as stupid as this has caused me (and countless others) so many months of aggravation. I will be reporting this as a defect to Intego later today.
Hope this information helps.
Kerry

ITunes preorder album issue

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