ITunes Purchased Music/Videos Not Playing On iPod

Hi All..
Long time reader, first time 'post-er'..
I have a problem that is starting to annoy me.. All my purchased music and videos from iTunes will play in iTunes and transfer to the ipod, but when I go into play these from the iPod.. It starts to play (on videos the black screen comes up) then just jumps back to the menu.
My videos that I have converted from DVD are perfect, and songs I have imported are also perfect.. Its just everything from iTunes wont play on my iPod.. But I obviously cant convert my iTunes videos because they are protected.. To get my purchased music on my iPod I need to burn and import.. Annoying isnt it?!
Anyone have any ideas??? Would be very much appreciated!!
T
iPod 60g 5gen White   Windows XP  

lifetimesmiles,
You truly are a champion!! Thank you SO much.. Even Apple couldnt tell me what was happening.. You have just made my day!!
Thanks Again!!
T

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    Welcome to Apple Discussions!
    Email itunes customer support at the bottom of this page. You may have a faulty download...
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