ITunes purchases appear on some devices, not all...

I bought a movie in iTunes yesterday (Prometheus) using my Apple ID on my MacBook.  This is the first movie I've purchased in iTunes so this all may be user error, so please bear with me.
On my iPhone I see the movie in iTunes under ... More > Purchased > Movies.  However, on my iMac using same Apple ID it does not appear in my Library. In iTunes on the iMac under the menu Store > Check for Available Downloads I get the message "All purchases have been downloaded for this account." 
I've tried signing out and back in, I've rebooted the iMac and the Macbook (just in case), deauthorized and reauthorized my two Mac's, still no luck.
Reading over some of the comments in this forum I've attempted to 'repurchase' the movie and here are the two prompts I get;
"Are you sure you want to buy and download 'Prometheus'?  Your credit card will be charged for this purchase and your purchase will begin to download immediately."
Clicking Buy give me;
"You have already purchased this item.  Would you like to buy it again?  If you buy it again, you may have duplicate items.  If you can't find it in your iTunes library, make sure it's been downloaded by selecting Check for Available Downloads from the Store menu."
As mentioned, I've already gone down that road several times now.  I'm hesitant to Buy it, and then be charged for the same movie twice.

itunes library, not air tunes...

Similar Messages

  • Wifi not working with iTunes, apps store and some, but not all Internet sites....why???

    Yesterday I noticed while browsing Internet that some sites would not open and that some games I regularly play would not open. I also found that I could not open either the apps store or iTunes. Everything seemed to be working the day before and I have not recently upgraded ios (been on version 6.1.3 for a while) or changed any settings on my iPad (2).  With Internet research today I found suggestion that if I switched to 3G I would be able to access these apps and,sure enough, under 3G connection everything works fine. Some other forums suggest changing wifi router settings to fix the issue ....I have not tried this as I wouldn't  like to mess with my router and end up effecting other peripherals/pc's connected to it that are working fine....especially when I am not terribly IT savvy when it comes to hardware settings.  But as I haven't changed anything on my ipad why would my wifi suddenly stop connecting to some apps on my iPad, but not all??? Interestingly I can access many Internet sites (forums) with wifi connection but not the apple forum! To get to anything apple related I have to switch back to 3G ....that includes checking the iOS version I am on via settings!
    I also mention that I have done all the other suggested fixes found on various forums, such as rebooting iPad, renewing wifi lease, clearing cookies, closing all apps etc etc, to no avail. Seems the only suggested fix I have not tried is mucking around with my router which I am very hesitant to do given the **** I went through with my telco when my home Internet connection suddenly stopped working last year. Took me weeks of phone calls to get my internet connection back and being forced by the telco to a more expensive plan, hence very reluctant to start mucking around with that side of things, but why should I need to when it does seem to be working ok with other devices in the home?
    I have started this as new discussion as, even though I am not terribly IT savvy,  I cant see how this could be related to the wifi issues that many on the newer devices (iPhone 5 and iPad mini etc) are reporting as I haven't recently upgraded anything on my ipad and all was working perfectly up until yesterday.
    Any other suggestions on how to get wifi working correctly again on iPad or do I really have to risk the working of every other device in my home and chase it from modem/router side?

    Hi there,
    You mentioned that you have tried a few troubleshooting steps already, but you may want to take a look at the article below, specifically the section titled "If you are unable to access the Internet while connected to a Wi-Fi network"
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Hope that helps,
    Griff W.

  • Some, but not all, podcasts existing on the iPod no longer appear in iTunes. Different podcasts have been affected at different times, after changes in the state of the iPod. Only podcasts are affected.

    I have not seen this precise issue addressed anywhere. I don’t know if it’s an iTunes or an iPod problem:
    - Some, but not all, podcasts existing on the iPod no longer appear in iTunes;
      this, after normal behavior for more than a year since purchase of the iPod.
    - Different podcasts have been affected at different times, after changes in the state of the iPod.
    - Only podcasts are affected.
    - This concerns an iPod nano 6th gen. and iTunes 11.0.2 (26) on System 10.6.8
    - The only change to iTunes, the Mac, or the iPod is that just before this condition began
      I’d begun syncing an iPhone via iTunes.
    I sync manually (“manually manage music and videos”). The first time this happened, I wanted to delete seventeen podcast episodes (all belonging to one podcast) existing on the iPod — but they didn’t show up in iTunes. I tried re-downloading them and re-syncing, to see if the new versions would somehow “re-link” to iTunes. They didn’t. Only one — new — episode appeared in iTunes.
    I ultimately reset the iPod and manually resynced all the podcasts I currently had on iTunes. That worked, though I had to painstakingly add in all the other content deleted by the reset.
    So: after that reset and manual sync, all podcasts and episodes on the iPod were visible to iTunes and I was able to delete the podcast and its — now 18 — episodes I’d wanted to get rid of to begin with. But the next time I connected the iPod, only 8 podcast episodes out of 21 episodes total existing on the iPod were visible to iTunes. These are different podcasts; I’d deleted the original “invisible” ones.
    By “visible,” I mean in the “Podcasts” list view under “[name]’s iPod” in the iTunes sidebar. If I select “[name]’s” iPod in the iTunes sidebar and the “Podcasts” tab, all podcasts and episodes are visible, though greyed out because I’m set to sync manually. It’s unclear to me if these are the podcasts on the iPod or those currently in iTunes, as they are currently the same. If I switch to syncing automatically, all content on the iPod will be lost again, so I’m not up to trying it at the moment.
    As I said,  this involves only podcasts. All other content on the iPod does appear in iTunes.

    I have the same problem- i see my movies in the ipod section in itunes and they even show as mpeg4 in the 'kind' section but they dont have that small TV icon next to them. if i play these in itunes, they play fine- but try playing them on the ipod and all you hear is the sound and no picture. All videos that i manually transfer work fine in the beginning- its when i hook up the ipod to the comp again and start itunes- they start showing up without the 'tv' icon!! i have to again transfer them from the itunes library to activate them as videos.
    Need Help!!!

  • TS1424 Some but not all of my purchases from iTunes store (TV shows) have been downloading in a Quicktime format that can't be viewed via iTunes or on apple TV (1st gen).  I get error message when I try to convert.

    Since I have a new iMac and now use Mountain Lion, I am observing that TV shows purchased in iTunes sometimes download in a Quicktime format that will not open in iTunes.  In some but not all cases, I right click "open in" and select iTunes and then it will play.  However, this doesn't always work.  When I open in Quicktime and try to export to iTunes, that won't work.  When I try Wundershare's Video conversation program, it won't even accept the file.  What's going on here?  Any ideas?  Please reply [email protected] with any suggestions.
    Kathy

    Thanks for the help Ricky.
    I did put my iPod into DFU and iTunes recognized it in restore mode. After restore I am back where I was before - iTunes cannot connect because of an unknown error.
    I have installed Jailbreak to see if I can bypass itunes but haven't succeeded. I can't get my computer to recopgnize the iPod as a device.
    I'll take it to a Genius bar next time I am in the area of one. Until then I'll probably continue to try hacks to get it connected.
    Dan

  • I have tried to sync my Iphone with my current Itunes and for some reason not all of my music is transferring to my Iphone.  Some songs that were on my phone previously, are now not transferring.  Any ideas?

    I have downloaded all of the recent upgrades for both Itunes and Iphone.  Now for some reason, not all of my songs in my playlists are transferring when I sync.  Previously I have had the songs in the playlists on my phone, but now some of them are not there although they are listed and show in Itunes.  Any ideas?

    iTunes will only copy back iTunes purchased music. If you don't still have a copy of the music that you copied from CDs or bought from other stores anywhere (e.g. on another computer or on your backup of your library) then there are some third-party programs listed half-way this page which should be able to copy them back : Recover your iTunes library from your iPod or iOS device.

  • I just bought a new Mac and I want to transfer some data (not all) from my old Mac.  Basically, I want to move my itunes library, iphoto library, and a few documents.  I have not even turned on my new Mac yet.  Is the best way by an external hard drive?

    I just bought a new Mac and I want to transfer some data (not all) from my old Mac.  Basically, I want to move my itunes library, iphoto library, and a few documents.  I have not even turned on my new Mac yet.  Is the best way by an external hard drive?

    If both have Firewire ports then you can accomplish your goal by using Target Disk Mode. If this is not possible then you can do using an external drive or if you have a local network connect both to your network and use filesharing between the two computers.
    File Sharing on Macs
    Mac 101- File Sharing

  • I reinstalled my computer's operating system.  How do I transfer music from my Ipod to my music library?  It transfered some, but not all my music.  I authorized the computer, but it did not help.

    I reinstalled my computer's operating system.  How do I transfer music from my Ipod to my music library?  It transfered some, but not all my music.  I authorized the computer, but it did not help.

    The sync is one way - computer to ipod.  The only exception is itunes purchases.
    The ipod is not a backup device.
    You need to copy everything back using your backup copy.

  • I installed Nik:s suite of plug-ins for LR5 but for some reason not all of them were installed. In the end I uninstalled all of the Nik programs from my Mac but before I reinstalled them I opened LR5 again to check. Under "photo" and "edit in" the plug-in

    I installed Nik:s suite of plug-ins for LR5 but for some reason not all of them were installed. In the end I uninstalled all of the Nik programs from my Mac but before I reinstalled them I opened LR5 again to check. Under "photo" and "edit in" the plug-ins were still presented but no programs opened, of course. after reinstalling the plug-ins one of the programs appeared twice in the list but not the others. I´m going to reinstall them again and I´m wondering if there is anyway of erasing the links to the plug-ins under "photo" and "edit in" ???

    Wow that was really quick, thank you so much.  Im not sure at all which version it was because i said it was around 4 years ago he bought it.  I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names.  isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
    So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
    either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
    sarucia

  • I preordered an album and i only got some songs not all, what happened

    i preordered an album and i only got some songs not all, what happened??

    What do you mean 'only got some songs not all' ?
    Has the album now been released ? If it is has and you've paid for it (you aren't charged when you pre-order an item, only when it's released) then you should be able to download the complete e.g. via the Purchased tab in the iTunes store app on your phone, or the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes.

  • Computer AND iTunes don't recognize my iPod touch.  Comp thinks it is a camera.  iTunes won't bring up devices at all.  I've already uninstalled iTunes and QT and reinstalled after problem that happened when I updated iTunes... getting beyond P/Oed!!!

    Computer AND iTunes don't recognize my iPod touch.  Comp thinks it is a camera or something.  iTunes won't bring up devices at all.  I've already uninstalled iTunes and QT and reinstalled after problem that happened when I updated iTunes - updated iTunes completely demolished my computer's ability to recognize the sound card and computer had NO sound at all.  I had to uninstall iTunes, QT, AND my sound card and reinstall them all.  Sound worked fine, but now I can't sync my iPod.  Computer recognizes that "something" is hooked up (thinks it might possibly be a camera) and I get that "open with" window.  In "my computer" it shows that there is an "iPod" connected, but it is pictured as a camera.  In iTunes my username is no longer appearing (although account info is there) and NO devices whatsoever get listed.  There is nothing wrong with my USB ports or cable.  And of course Apple won't help anyone unless you pay them to. ... I am getting beyond P/Oed!!!  You pay hundreds for a product and all you get are headaches with their stupid bug infested software and no support at all.
    Can anyone out there help me clean up this unbelievable mess Apple and iTunes has created in my computer?
    Thank you.
    Evie

    After three completely wasted days trying to figure all of this out I finally got it fixed - on my own - by reading dozens and dozens of rogue posts in indie forums from people that refuse to dish out money to have a company TRY and advise possible fixes on their own glitches.
    (here's a novel idea - fix the glitches Apple.  Or - don't send out updates filled with bugs in the first place)
    Everything (several applications) had to be uninstalled in a very specific order and then restarted , then it all had to be verified with manual deletions of leftovers, and emptying the recycle bin, then another restart, then iT had to be reinstalled again and the system restarted again, and two more update downloads. Holy!!!
    I love my little iPod touch, but I honestly must say, when this kind of thing happens (and it has several times now when I try to deal with iTunes or Apple), it makes me want to flush it down the toilet.

  • Finder shows some but not all files in a folder

    In some circumstances, Finder only shows some (but not all) of the files in a folder. Why?
    I notice this with Excel autosave files in the Office 2011 Autorecovery folder (Macintosh HD ▸ Users ▸ Conor ▸ Library ▸ Application Support ▸ Microsoft ▸ Office ▸ Office 2011 AutoRecovery). In my case, Finder shows 34 files but "ls" in a Terminal window reports 40 files. The missing files do not start with a period (.) and have the same permissions as other files that show in Finder (-rw-r--r--@ 1 <myname>  staff). Here's the last four lines of "ls -al" - the first two appear in Finder, but not the last two:
    -rw-r--r--@  1 myname  staff    55296  8 Oct  2013 Word Work File D_1239425731.tmp
    -rw-r--r--@  1 myname  staff    55296  8 Oct  2013 Word Work File D_1240072173.tmp
    -rw-r--r--@  1 myname  staff    52796 13 Feb 11:08 safe1.xlk
    -rw-r--r--@  1 myname  staff    95320 12 Mar 16:06 safe2.xlk
    I have tried copying files from this folder to another folder, and/or changing their names. They still do not appear in Finder, nor are they visible in the File Open dialog of applications, even when the dialog is listing other files in that directory - but if I manually type the name into the File Open dialog, the app manages to find and open the file.
    If I Spotlight-search for the file name, or search in Finder, without specifying that specific directory ("This Mac"), the file is not found, but if I direct the Finder search at that particular directory, then the search returns the relevant files.
    So: why does Finder hide certain files when showing a folder, even though it can find and show those files if you specifically ask for them?
    Now using OSX 10.10 (Yosemite), but I'm pretty sure I noticed this on OSX 10.8 as well.

    So simple - thanks. I'd not been aware of the hidden flag, and now I've found the -O option on ls to display it.
    Follow-on question: I now see that you can change the system-wide defaults to display hidden files with this...
         defaults write com.apple.finder AppleShowAllFiles -boolean true ; killall Finder
    ...but is there a way to specify this on a per folder basis? I'm happy enough to hide hidden files in general, but it would be nice if I could set an attribute/flag/whatever on the Office AutoRecovery directory that told Finder "in this folder, always display hidden files". Can I do this?

  • The send button is greyed out when I try to text some but not all people from my iPod touch. Any ideas how I can fix this?

    The send buttin is greyed out when I try to text some but not all people from my iPod Touch. This happens even when they have iPhone 4s. Any ideas why and how I can fix this?

    This issue can be caused by the McAfee SiteAdvisor extension.
    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]

  • Aperture has stopped showing some, but not all, keywords on photos

    I imported some new photos today and noticed that Aperture seems to have stopped displaying some, but not all, of my keywords. I'm noticing this on a large number of my existing photos.
    For example, I've selected a photo and the Keywords tab of the Metadata pane lists: Amanda, iPhoto Original, Judy, and Zoo. That appears to be correct. However, the Keywords field in the top of the Metadata pane only shows iPhoto Original, and the only keyword displayed in the grid view is iPhoto Original.
    Switching to a different metadata display does not help, nor does rebuilding the library. Reassigning the keywords seems to help, but that's not really an option for > 7,000 photos.
    Anyone know why this is happening? Can I fix this?
    Dave
    PowerMac Dual G5 2.0   Mac OS X (10.4.7)   Aperture 1.1.2

    After poking around with BBEdit in my Aperture library, I think I see the problem. I chose a photo that Aperture won't display all the keywords and re-added them. I then compared all the files in the library for that photo with the same files in a backup library I had set aside.
    It appears that at some point Aperture got the IPTC keywords out of sync with the actual keywords on the photos. Looking at the Version-1.apversion file (which is actually a .plist file), I can see that both copies have the same keywords on them (called tags in the plist), but the IPTCProperties.keywords summary does not reflect all the tags actually on the photo. Aperture appears to just display the keywords stored in the IPTC keyword summary instead of checking to see what keywords the photo actually has.
    So, the keywords are still there, but the summary that Aperture displays is wrong and a library rebuild doesn't appear to rebuild the keyword summary.
    My options at this point appear to be either re-apply all my keywords or write a tool to fix it for me (I guess being a developer has it's perks). I'll definitely be filing a bug on this...

  • I only want sync SOME videos, not all, is there a way to do it ?

    Hello guys!
    I want to sync only SOME videos, not ALL... is there a way to do it ? i tryed to did a "smart folder" with iPhoto, for select last 6 months videos, but when i try to sync to iPhone, it doesn't sync none video, the only way is selecting "incude videos" (but i wont want to, because it will sync ALL videos, i only want some of them)
    Thanks!
    System:
    Yosemite
    iTunes 12

    Hi,
    Unfortunately this feature is not included in Firefox at this point, but you can suggest it by following the instructions below.
    The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.
    If you want to leave feedback for Firefox developers, you can go to the Firefox ''Help'' menu and select ''Submit Feedback...'' or use [https://input.mozilla.org/feedback this link]. (You'll need to be on the latest version of Firefox to submit feedback). Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.
    Hope this helps!
    Curtis

  • My safari,4.1.3 on the bottom says cancelled opening page. have cleared the cache,and reset but it still does it on some pages,not all. Any ideas

    My safari,4.1.3 on the bottom says cancelled opening page. have cleared the cache,and reset but it still does it on some pages,not all. Any ideas

    It's possible that the pages you are attempting to open simply won't work with that old web browser.
    If you're using Mac OS X Tiger, update to the latest version, which is 10.4.11. (You might be using that already. Your profile says you're running 10.4.1, but I bet that's just a typo.)
    Then get the latest version of Safari that will run on Tiger. (And... you have that already: 4.1.3.)
    You might try a more modern browser designed specifically for your current OS. That would be TenFourFox.
    Information on TenFourFox:
    http://en.wikipedia.org/wiki/TenFourFox
    Download TenFourFox here:
    http://www.floodgap.com/software/tenfourfox/

Maybe you are looking for

  • Problem removing old versions with customization wizard 8

    I'm trying to deploy Acrobat Reader 8 to our XP Professional desktops via Active Directory software installation (Windows Server 2003 domain) I have obtained the MSI release of Reader 8, customised it using Adobe Customization Wizard 8, and deployed

  • Htmleditorkit memory leak

    We are using the HtmlEditorKit class to parse documents in a Java program using Java version 1.4.1_02. While the class seems to work correctly, we eventually run out of memory when processing large numbers of documents. The problem seems to worsen wh

  • Make Data Merge import certain page of pdf or indesign document

    I don't know if it is possible but can you make Data Merge import certain page of pdf or indesign document, this would be great addition for indesign

  • HT5012 My iPhone carrier signal strength is not good

    My iPhone carrier signal strength is not good

  • ITunes Hung-Freezes Upon Opening

    Before I go into the specific problem, here is a brief history of what has gone down the last few months, just in case you see the problem there. November 07: System begins to systematically fail. Back everything up to an external hard drive, then re