Itunes repeatedly requests to authorize on one song

http://support.apple.com/kb/TS1389
I have been having some trouble playing one or two songs in my library that I previously purchased from iTunes. I have followed each of the different troubleshooting solutions in the above article. The only one I was not able to do effectively was the "authorize using the correct account name" section. I could not find a field in my summary info that showed an account name.
Here's a bit more information... I have changed the email address I use for my Apple ID, so I thought that might be the issue. However, if I try to log in to iTunes using my former email address, it is not recognized. I have also checked my purchase history in the iTunes store, and the song in question shows. When I click on it, I get the same pop-up asking me to authorize the computer to play the song. Then when I do, I get a message that says it's already authorized. I'm going around and around in a loop.
Just when I was at the height of frustration, I tried to contact Apple support for iTunes through the contact us link. When I try to select my topic, I get a message that says it can't be processed and to try again - that happens no matter which iTunes topic I try to select.
Can anyone offer any other thoughts on getting these songs authorized?
Thank you!

Now I'm embarrassed... I deleted it and redownloaded the song, and it plays.

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Hi,
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I have the latest iTunes on a PC (WindowsVista).
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http://support.apple.com/kb/TS1389
I followed all of the instructions on this page and iTunes still won't play 3 of the 5 songs I just purchased. Each time I try to play them I get the pop-up saying that my computer isn't authorized. I put my ID and password in and it tells me my computer IS already authorized but when I try to play the song again the pop-up comes back. I'm using Windows Vista. I have only one user account and it is an administrator account. I've made sure the username matches, although I only have one username so how could it not be. I turned off and on the User Account Controls. I deleted the SC Info folder. I've sent an email to Apple but any other help in the meantime would be appreciated!

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Itunes repeatedly requests to authorize on one song

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