ITunes shuts down randomly.

Help! My iTunes shuts down at certain times and songs.
What is this???

Yes this used to happen to me also. Heres how to fix it. If this event just started happening after you have downloaded new music, I know how to fix it. Sort your iTunes by DATE ADDED. Then start clicking on the songs or videos, etc. in order from top down. When you click on a certain one(s) and iTunes shuts down, this is what you do:
1. Find the file(s) on your computer by doing a computer search from the start menu.
2. When you locate the file(s), click on it or them and send them into your recycle bin or trash for mac users.
3. Then open iTunes.
4. Locate the file(s).
5. They should have a little ! next to them.
6. When you click on them, iTunes won't shut down.
7. Just right click on the file(s) and delete them again, this time from iTunes.
8. Reset your iPod.
9. Connect it.
10. Your problem is solved!

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I am really ready to restore my iPad to factory settings to verify if it's the update or the device that is at fault. Before I do that I thought I'd post it here.
Thanks.

Once my iPad iTunes library updated it seemed to be ok. Stay tuned...

IPod 4G keeps crashing, freezing and shutting down randomly

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Try:
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
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If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT1430 My ipad2 shut down randomly and than start. Problem is remain after reset. Please help!

My ipad2 shut down randomly and than start. Problem is remain after reset. What is the solution.

You can try restoring your iPad as new using iTunes on your computer. This will load a new copy of the iOS software onto your iPad.
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My computer keeps shutting down randomly.

Here is the Etre Check Info:
Hardware Information:
          MacBook Pro (13-inch, Mid 2012)
          MacBook Pro - model: MacBookPro9,2
          1 2.5 GHz Intel Core i5 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
          OS X 10.9.2 (13C1021) - Uptime: 0 days 0:8:9
Disk Information:
          APPLE HDD ST500LM012 disk0 : (500.11 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 499.25 GB (459.36 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-8A8
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Gatekeeper:
          Mac App Store and identified developers
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist Support
          [loaded] com.oracle.java.Helper-Tool.plist Support
Launch Agents:
          [loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
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User Login Items:
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Internet Plug-ins:
          Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
          FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
          Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
          QuickTime Plugin: Version: 7.7.3
          JavaAppletPlugin: Version: Java 7 Update 51 Check version
          Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
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3rd Party Preference Panes:
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          Java Support
Time Machine:
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Top Processes by CPU:
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               2%          systemstatsd
               1%          hidd
               1%          fontd
               0%          launchservicesd
Top Processes by Memory:
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          111 MB          com.apple.WebKit.WebContent
          90 MB          Safari
          45 MB          mds_stores
          45 MB          WindowServer
Virtual Memory Information:
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          1.24 GB          Active RAM
          195 MB          Inactive RAM
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HAMitch,
your EtreCheck report will not reveal why your MacBook Pro shuts down randomly. What this report does reveal is that you have out-of-date versions of Java and Silverlight installed. The latest version of Java (7, Update 55) can be downloaded from here, and the latest version of Silverlight (5.1.30317.0) can be downloaded from here.
Without knowing some example situations in which your MacBook Pro randomly shuts down, it will be difficult to diagnose the problem. Would you provide some examples during which it has shut down? That is, which programs are running when it happens? How long has it been booted up when it happens? &c.
In the interim, after updating Java and Silverlight, you can try running your MacBook Pro’s Apple Hardware Test, to see if it can detect any hardware problems.

My 4s just started shutting down randomly..why?

Why is my 4s shutting down randomly?

Hi Kate224
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
-Griff W.

Mid-2009 macbook pro 13" shuts down randomly when unplugged

When my MBP is plugged in, it has never restarted on me. Most of the time when it is unplugged it doesn't either, but for the last month or so it will randomly power off (it pauses for a half-second, screen dims and it turns off .) I have Mavericks on it and 128GB SSD in it originally when the problems started, I installed a 240GB SSD a week ago and restored to an image from before the problem started happening (April 14th) and it seemed like it was fine but within a day or two I noticed the problem again. I am not sure if perhaps some update is breaking it or what, but it is pretty irksome. The battery seems to be fine, although I'll admit it has said 'service battery' in the past (but it says 'normal' in the system profiler and lasts ~3-4 hours.) I have tried resetting the SMC using these instructions: http://support.apple.com/kb/ht3964 but it doesn't seem to have helped. I can restart the macbook on battery power after it turns off, so the battery doesn't seem to be dead when it powers off - in fact it will sometimes turn off when there are hours of life left. The macbook doesn't get particularly hot so I don't think it is an overheating issue.
Any ideas what could be the problem?

Thanks for the suggestion. I finally gave in and bought a new battery and installed it (I've suspected this might be the problem for awhile) but unfortunately it hasn't fixed the problem at all. In fact, it almost seems worse - previously it has just had problems randomly, however I noticed just now at 42% it shuts down randomly within a a few minutes - it's happened 3 times in a row now (I turned it back on each time, leaving it unplugged, and it shut down again.) Any other thoughts?

Replaced Logic Board, RAM, and hard drive connecting wire, but Macbook Pro 15' (Mid 2010) now freezes and shuts down randomly

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Check to see if you've any panic logs -> http://support.apple.com/kb/HT2546.
If so, post the text of the latest.
Clinton

I have a iPhone 4 and lately it has been shutting down randomly when I still have battery left. It also doesn't turn back on, until I plug it in to the charger. But when I plug it in, the low battery sign shows up then comes to the lock screen with 68%.

I have a iPhone 4 and lately it has been shutting down randomly when I still have battery left. It also doesn't turn back on, until I plug it in to the charger. But when I plug it in, the low battery sign shows up then comes to the lock screen with like 68% left.

Morning Clementine Lin,
For more information this, please see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Take a look at the Will not turn on, will not turn on unless connected to power, or unexpected power off section.
Have a nice day,
Mario

Itunes shuts down while using

When in iTunes if I try to change info such as song name while in the music library I get a 'send error report' messege and iTunes shuts down. I acctually I don't have to change anything just click in the field and when it turns blue which indicates I can start typing I get the windows error box pop-up. This started after the update 11.1.0.126 but I just saw the problem today as I rarely need to rename a song or other data.

Try this and see if it helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Itunes shuts down when clicking anything

My iTunes shuts down when I click anything on the screen other than the music. If I click anything on the sidebar (Store, Playlists, Library, etc.) or the album artwork it shuts down. I have tried pulling all the iTunes preferences out of the library and restarting the computer. This does not fix the problem. This has been going on for a few months, but I have been downloading the newest versions of iTunes and it continues to happen.

Hey chaimoy,
It seems like you may be experiencing an unexpected quit from iTunes when importing a file into the iTunes library. I have an article for you that addresses this circumstance, and it can be found below:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I receive an error and iTunes shuts down every time I try to sync my iPhone

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Thanx in advance. M

IMac 20" shutting down randomly

Hey folks,
My iMac has been shutting down randomly a couple of times a day. It's been happening ever since I purchased the machine (April, 2008) and more often when its warmer (I live in Los Angeles). I've taken the computer in for a check up and the Genius Bar said that they couldn't replicate the problem. They had the computer over over a week.
Now that it's getting warmer these days, I'm finding my iMac shutting down more often. Does anyone else have this problem? Any luck with the Genius Bar?
I've seen my hard drive reach 65ºC and the rest of the components in the high 50's, low 60's. As a temporary solution, I'm running smc fan control to try to keep things cool.
Thanks!

Hi, a couple of questions -> Applecare? Have you contacted Apple Customer Relations?
I would also document everything you do from when you Start Up, times etc., Apps etc.
If you have a digital camera with movie, load it up with a large memory card & set it on a table near your computer & run it until you capture the shut down..After that Apple will take action...
Recently my 2 laptops MBPro 14mths old/MB 7 months old - Both had issues, after a few tests via AppleHelp still no joy - Apple replaced both with the latest models...
If the Genius can't help - Ask for the Manager...
Apple Corporate-408-996-1010.....L

How come when i try to update ipod2g 3.1.3 to 4.2 in itunes an error occurs and itunes shuts down?

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MacBookAir is shutting down randomly

I recently downloaded Maverick, and then my computer began shutting down randomly. I cannot even get 5 minutes on it. Also, at the time of writing, it has been plugged in for 2.5 hours, and has only charged from 82% to 93%. This was sufficient timing for a full recharge from 1% 5 days ago. I have tried the resetting the SMC (and all the steps recommended before it, but there is still no change. I've included a screen shot of my Power data. Anyone have any next steps for me? My MBA is less than 2 years old.
Thanks for your help,
rwalsh84

Try my steps.
What to do if your Mac shuts off randomly
First, try plugging in your Mac to allow the battery to charge. If it is not a portable Apple computer, skip this step. Wait a few minutes, and then try powering on the computer.
Next, try resetting your SMC.
Resetting the SMC of an Intel-based portable Mac with a battery you should not remove on your own
Note: This will not delete any data.
The SMC is responsible for controlling various system functions. None of your data will be deleted by resetting the SMC.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
On the built-in keyboard, press the (left side) Shift (⇧), Control (⌃), and Option (⌥) keys and the Power Button at the same time.
Release the (left side) Shift (⇧), Control (⌃), and Option (⌥) keys and the Power Button at the same time.
Then, try resetting your PRAM.
Resetting the NVRAM/PRAM
Note: This will not delete any data.
The NVRAM/PRAM stores information such as speaker volume, screen resolution, startup disk selection, and recent kernel panic information (if any). You should reset the NVRAM/PRAM if you experience issues relating to these functions.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Turn on the computer by pressing the Power Button.
On the built-in keyboard, press and hold the Command (⌘), Option (⌥), P, and R keys before the gray screen appears.
Continue to hold down the keys until the computer restarts and you hear the startup chime for the second time.
Release the keys on the built-in keyboard.
Then, try repairing the disk permissions using Disk Utility.
Repairing a disk’s permissions using Disk Utility on the Recovery HD.
Note: This should not delete any information or files from the disk.
Repairing a disk's permissions can help solve various file-related issues.
To begin, make sure your external disk that you are repairing is connected to the computer. If you are repairing an internal disk, skip this step.
Make sure the computer is powered off before continuing.
Press the Power Button to turn on the computer.
Press and hold both the R and Command (⌘) keys on the keyboard until the Recovery partition loads. If this does not work, shut down the computer, press the Power Button to turn on the computer, and then hold in the Alt (⌥) button immediately after you press the power button. Then, select the Recovery HD partition to boot up in the Recovery HD partition.
Select Disk Utility.
Once you are in the Disk Utility app, select the external drive from the sidebar on the left.
Then, choose the Repair Disk Permissions button on the right.
If this does not solve your issues, you may have no choice but to reformat the drive using Disk Utility.
If that does not work, try reinstalling OS X but not erasing.
Reinstall OS X
Note: This will not erase any data on the disk. However, it is highly recommended that you create a backup before continuing.
Reinstalling OS X can solve various problems such as corrupt system files.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
Press the Power Button to turn on the computer.
Press and hold both the R and Command (⌘) keys on the keyboard until the Recovery partition loads.
Select Reinstall OS X and then choose Continue.
Follow the instructions.
Then, try erasing and reinstalling OS X.
Erase and Reinstall OS X
Note: This will delete all data on the disk. Back up important files before continuing.
Erasing and then reinstalling OS X can give you a fresh start, making your computer exactly as it was whenever you received it from Apple. This can solve various problems such as corrupt system files.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
Press the Power Button to turn on the computer.
Press and hold both the R and Command (⌘) keys on the keyboard until the Recovery partition loads. If this does not work, shut down the computer, press the Power Button to turn on the computer, and then hold in the Alt (⌥) button immediately after you press the power button. Then, select the Recovery HD partition to boot up in the Recovery HD partition.
Select Disk Utility and then choose Continue.
Select your startup disk (Macintosh HD by default) from the left.
Select the Erase tab.
Choose the Format pop-up menu and choose Mac OS Extended (Journaled), enter a name for your disk, and then click Erase.
After the disk is erased, choose Disk Utility > Quit Disk Utility.
Select Reinstall OS X and then choose Continue.
Follow the instructions.
I hope I helped.
Austin

ITunes shuts down randomly.

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