ITUNES Support Staff - WHERE ARE YOU???

In the past few weeks, way too many people have posted problems burning CDs with a variety of error codes in the 4000 range.
*THIS IS AN ITUNES PROBLEM.*
Please read the threads and offer us a SOLUTION.
Thank you.

As the terms of use that we all agreed to state, these forums are user to user only. Apple personnel may read the posts, but it's not guaranteed, and they almost never reply and never (that I've seen) for providing official technical support. So you will not get a response from Apple support personnel here. If you want to talk directly to Apple support technicians, you need to call Apple tech support.
I see you've started another thread on the topic. If you'll post more details in that thread as to what specifically you have indeed tried (so people don't offer redundant advice), someone may have some useful advice to offer.

Similar Messages

  • @ Nokia - where are you?

    OK, so as this is the official Nokia Support Discussions forum I'm wondering  where is the input from Nokia addressing all the many, many complaints from disgruntled owners of Nokia devices after this screwed-up Belle 'update'?

    Even if I'm not as satisfied with Belle (yet) as with Anna or previous Eseries platforms, I don't think it's fair to complain so much and blame Nokia for Belle, being "horrible", "non-user friendly", "step backward" and other negative adverbs.
    Belle's been out for 2 weeks and getting used to the new UI takes some time. Some may like it immediately (I do), some need some time, others don't like it. There will always be people complaining. These same people will "not buy Nokia ever again" and will rather buy iPhone. Well, let's wait for a week and they'll login to the Apple's discussion forum asking "how is it possible that my XY app doesn't sync with my WZ software" or "this is much easier to do with Nokia, hey Apple, where are you guys?". Finally, "I overpayed this iStuff and expected it to work. I'll never buy an iPhone again.". That's life.
    Think about - it's a nice gesture from Nokia to offer a FREE upgrade to Belle. It was OUR decision to upgrade, Nokia didn't made us to do it. Perhaps it would be wiser to make Belle payable (couple of euros, make it 20). THEN people should read the specs, what it features and decide if it fulfills the expectations. Making a formal complaint (reclamation) would be reasonable since you payed for it. And Nokia would benefit $$ and could actually pay the SW engineers from this income. But it was for free.
    Personally, I like the interface and overall performance - it's smooth(er), battery life is extended, it's easier to control the BT, 3G, Wifi as some examples. I realized some bugs but am sure they'll fix them. I'm annoyed about Wifi bug, absence of remaining characters in SMS messages, but I think I'll survive.
    I'm sure "Nokia" is following our discussions but releasing fixes every week is not even possible, reasonable nor feasible. Take time, get a buglist not only from 100 non-satisfied users but from larger pool of users and focus on the most important ones. These phones must work in Germany, California, Hongkong, Christchurch, Novosibirsk, Tahiti, Patagonia,... different languages, fonts, mobile network properties, operators -- you know what I mean?

  • Getting the attention of iTunes support staff

    I have an outstanding problem with a purchase from the iTunes store. I got a fairly quick response when I first reported the problem (through iTunes), but it was a partial solution. I replied to the original instruction e-mail I received from [email protected] 48 hours ago, and a 2nd attempt 24 hours ago also remains unanswered.
    Any ideas on how to get the attention of the iTunes support staff would be appreciated.
    Thanks

    Just keep replying to that same case number again. Whatever you do, don't start a new case number!

  • HELP!!!  Message - (One or more applications are using the iTunes scripting interface. Are you sure you want to quit?)  How do I get this to stop?

    I bought a new Sony Vaio Laptop running Windows 8, 64bit, i7 processor.  Everytime I open iTunes and then close out, the following message occurs: (i-tunes message - One or more applications are using the iTunes scripting interface. Are you sure you want to quit?) Then it starts counting down from 20 seconds unless I just click on the (Quit) button.  How do I get this to stop?  Please be specific, I am challenged when it comes down to computers.
    Thank You

    This was extremely annoying for me, also.  I started uninstalling unneeded Sony applications to try to narrow down the problem.  It turned out not to be a Sony application... it is some functionality built into the bluetooth driver software package by Broadcom.  Uninstalling the bluetooth package (via the control panel) takes care of the problem.  Itunes also boots up way quicker.  But uninstalling it will remove features related to bluetooth and nfc.   For me, that isn't an issue, since I don't use them.  Since you said you're "computer challenged" I would probably just send an email to sony complaining about the problem.  They'll get in touch with Broadcom eventually (the manufacture of the drivers) and get the problem fixed.
    Side note: the Broadcom package is huge...  nearly 1GB in size.  Which is crazy.  I can't imagine what it does considering the size of it.  Entire operating systems can take up less storage.  Also, I have no idea how it starts an itunes plugin without placing it into the standard plugin directories.

  • Smg123 where are you?

    smg123 where are you?
    I have a question related to post:
    http://forum.java.sun.com/thread.jsp?forum=31&thread=347231
    Was the dll ever completed and is it available?
    I know smg123 changed usernames last year because of password problems...but I haven't seen that username (smg123NewAndImproved) since December.

    although i still would like to see if that dll was ever made, I was able to do what I needed on my own, creating a shortcut in windows from java.

  • Safari problem: iOS7 on iPad - Apple ID Support - Stuck on "Are you sure you want to submit this form again?"

    Safari problem: iOS7 on iPad - Apple ID Support - Stuck on "Are you sure you want to submit this form again?"
    Now Safari is totally stuck. Neither the "submit" nor the "cancel" button works.
    Since verifying Apple ID requires Safari (Google Chrome doesn't work because verifying email links only to Safari), it is impossible for me to change my Apple ID preferences.
    HELP!!!!

    Close Safari completely and reboot the iPad.
    Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the Safari app and then swipe "up" on the app preview thumbnail to close it.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Airport in Bridge mode "not a supported format." Are you F'n kidding me?

    Forgive me if I'm freakin' a bit but I am at my wits end with Apple. Here's the breakdown.
    Fiber DSL into a standard wired 4 port D-Link router. Router is connected to HP 24 port switch because the D-Link does not have enough ports for my house. Switch feeds cat5 to all rooms in the house. Airport Extreme (newest version) is in living room and set to Bridge mode. I use it to connect multiple items in my entertainment area and wireless access for the Macbooks and iPhones.
    Up to a few weeks ago I was connecting my iMac via wireless but got sick of the connection dropping (pings would be unresponsive for minutes on end). I ended up moving my desk and plugging into a cat5 port on the wall. Well guess what... it's still dropping. OK, I removed everything from the network and started adding things one at a time over the past few days. Everything was running better than ever until I plugged the Airport back into the network. Mind you, I'm not running my iMac into the Airport, it is simply on the same network.
    After shaking my head for a while I called Apple. Well I just got off the phone w/ Tier 3 tech support for the Airport Extremes. I tell them that I have no idea why, but I'm only dropping connections when the Airport is on the network and I'm just curious if there is something in the settings that I'm missing. This is where it gets good... The brilliant Tier 3 "Technician" tells me that I am running an unsupported configuration because the Airport is running in bridge mode and it's attached to a wired router across the house. He says that if the D-Link router was also wireless he could help me. I asked what the difference was if it was wired or wireless but all he could say was he couldn't help me because it was a unsupported configuration.
    So - I'm ready to send all my CrApple gear to some poor kids on the other side of the world. Anyone have any ideas here?

    Bob Timmons wrote:
    I'm reading the original post with the understanding that the AirPort Extreme is connected by ethernet to the network and the replies indicate that as well.
    Are you saying that if the Extreme is in bridge mode connected by ethernet that the ports are not active?
    Not at all. What I was trying to say was that the connection from the Extreme to the internet must go through the WAN port, not a LAN port. In a large network, this can happen unintentionally. For instance, suppose a client has Internet sharing enabled and is connected wirelessly to the Extreme and by Ethernet to another router. Then the internet connection from the other router would be shared with the entire subnet, including the Extreme through its LAN port. This could cause problems with the network.
    However, with the network setup Jerastan describes, this does not seem to be the cause.

  • My itunes were transferred where are they

    All my files from my Macbook were tranferred to my new Mac Air by Future Shop. All I can find is a quick view of them which has each song begin part way thorugh. I checked under my account and it shows all my purchases so where are they? Can't find my playlists either.

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Mac forum.
    Regards.

  • I can't find the T.V. Shows in the iTunes Music Store where are they?

    Hi ,
    I downloaded iTunes 6 because it said they now have tv shows that you can buy for your ipod but when I clicked on the music store in iTunes I could not see any T.V. Shows where are they?
    Thanks for your help,
    lizabler
    Windows XP

    Unfortunately the tv shows part of the itunes store isn't available in some countries. If, like me, you're from outside the US (I'm in Australia) chances are that the itunes tv show store isn't available to you yet.

  • Hard Disk Memory - where are you?

    I have the MacBook Air a few months now. I've had the error message 'Start up Disk Full', so I cleared off old vids etc and got a few clean up tips from YouTube videos. That's ok for now.
    I've used Disk Discovery to see what level of memory is taken up in files on the hard disk. From what I can gather 37Gb is taken up by everything - user and system files etc. My system resources say I have 12Gb free and the HD is 64Gb. I can't uncover where the other 15Gb is.
    So, my question is two fold - How much of my 64Gb should be taken up by system files (I assumed about 10Gb) and where can I locate the remainder of my memory?
    All hints & tips welcome. I want to fill up a 32Gb iPod from my iTunes.
    Ta,
    Phil.

    If you go to the Apple Menu, select "About This Mac", and click "Storage", you'll get a sense of how much everything is taking up on your Mac.
    The system is going to take up about 10-15GB of space.
    Here are some hints to eek out some more storage.
    Download and run Monolingual. It is free and will remove all the languages you are not going to use within the OS. For me, I only speak and use English, so I removed everything but English and saved about 1.5GB of storage space.
    I purchased Clean My Mac 2 and recovered almost 5GB of storage by removing junk like log files, etc. that build up within OS X. It also has a nice feature which will show you all the files that haven't been used in a long time and/or take up a lot of space. There are ways to do this manually in Finder, but this program makes it a lot more straightforward.
    After installing applications I look in the app folders for crap like sample files, readme files, legal files, etc. - all the crap that gets installed that you're never going to actually use or look at. That isn't a ton of space, but good for a few hundred MB. Every little bit counts in my book.
    Always keep about 10% of your storage free. The OS constantly writes/deletes information and the less free space it has to work with the slower it will perform.
    Hope this helps!

  • Where Are You @ Audition 4+???

    Hello  I really need to speak to the makers of audition.  Your product is so great i cannot for the life of me see why your letting this product slip away.  I have been using Adobe Audition my entire life.  Your product allwos me to work faster and more creative then any other product on the market.   Audition 3 is almost a perfect product.  It really dosent need anything else for me except a few features are missing for me..
    We need windows 7 64bit compatability.  Majority of pc users by now have windows 7 64bit working with audio / video these days.  The reason is we need to take advantage of all the ram and speed of a 64 bit software.  for small studios getting by with the 32 bit is wonderful.. but we use a ton of rack plugins for tube compressors, reverbs, and effects through out our sessions.   we need to keep the pc running smoothly in very large sessions.
    We absolutely need a better universal way to use our own DAE controllers.  You left us stranded here with one option.  The mackie control.  What about those of us using the Mackie Hui or other controllers?  I have searched the depths of the internet looking for a way to get my Mackie HUI working and have went as far to almost hire a programmer to help using the Audition SDK.  If anyone can help on this subject please shead you light on me here im so tired of looking for a solution.. thanks
    Your taking forever on getting your team together and taking your product to the next level... Meanwhile die hard supporters of your company are getting left in the dark and your rival companies are luring us slowly in by listening to what we need and delivering it..  For instance ive seen pro tools copy a few of your features through out their updates because people wrote them asking them to have that feature.. One nice feature they havent stolen yet is in the edit window you can highlight the area and simply move volume up and down as needed.  Love that feature while mixing down..  You guys have in my opinion the best audio functioning software and layout but your missing midi controller compatability..
    Over the years ive been listening to everyone else say adobe audition is low and how i should  upgrade to pro tools, nuendo, or something professional... But i defended my love for this software because  Its  fast, it functions with little pc load and how its professional all the way arround.
    Can you at the least release an update for the midi controllers!!!  im using the mackie hui because i like to see a meterbridge. You only have support for the mackie Universal.. But there should be a lot more controllers supported.  I also own the jl cooper cs-10 and digidesign control 24.  
    Anyways im not here to listen to the BS... im hoping we can get some insight from the developers on this one here.  Also if youve found a way to use the mackie HUI interface in audition 3 100% please help with that.  Thanks for your time.

    Thank you for the excellent reply.  This helps so much.
    a few questions in reply to your statement.
    1   Some of the more high end mastering processers and plugins that are purchased independently are corrently taking advantage of faster processing using 64 bit.  I am currently running adobe audtion in windows 7 64 bit and it works great i was just curious if they were going take advantage of technology and write a version for people who use larger stuidio sessions and more plugins whom need 64bit.. For instance putting 32 tracks with three active racks on each track creates pc load that causes jittering and errors.  UNLESS... you are running quad core extreme or i7 processors and using 6 gigs of ram.. I continue purchasing the fastest pc i can build.. i want to be able to do my job in audio smoothly and in less time.  I think more professionals would take your product more seriously knowing they can take advantage of their pc recources..  Unfortuinatly 32 bit versions are limiting us like a bottle neck and people getting in to some serious amazing mixes really need to open the pipeline with out errors and hickups.   *just for the record.. im not trying to insult the 32 bit version of Audition because i believe its a fantastic piece of software as is but as a consumer and someone who uses it daily in a comercial environment i would love to have a version made to run on my 64 bit architecture.  I work in audition daily and blow away the clients who are "pro tools this and that"  fans because ive been working in this software environment my entire life so i know the ins and outs and it delivers a much better sound IMO and proof of work.  You cant seriously tell me that because there is a few people still running xp the company hasnt released a 64 bit version.  I would suggest leaving the version 3.0 created for that version and using 4.0 to stay updated with todays technology and PC uses windows 7... My audition system uses 3 monitors.. the 1st is a 46inch that shows my workspace the second is a 32" that shows the mixer and FX rack the third is a 22" that shows the FX plugins controls.. i leave all three wondows maxamized and up to see whats going on while recording a session..  Nice you have this feature.. Just to give you an example of the setup and why multiple cores and processiong and why were using 64 bit.. we are alsio taking advantage of faster hard drives, ram,  ect..
    2.     The drivers fro the mackie board i was reffering to was made in 1997 and IMO is a great tool available for adobe to use to give us hands on production.  It features a full meter bridge and controlls basically everything your mouse regularly clicks on.. I purchased this specifically to use with my adobe audition and went in to set it up in my studio and..... i was greatly dissapointed to find only one support controller available for the mackie universal which is a slightly newer version but dosent have a meter bridge...  There is not many professional automation mixers available for us to buy so supporting the few that are out there would be nice.. and im sure if you contacted mackie or any other company making boards you will find them happy to supply you support to place them in the software...   Its a little diffrent for me as a consumer writing them now asking for a basic control driver for my MACKIE HUI which now is discontinued and asking them to make me a driver that i can mod in to your system...  thats way too difficult.. Im asking if you would look in to this for future development so we can take advantage of automation and control in all available consoles.. Profesional recording  environments use these surfaces shouldent your software support them?
    3.  Adobe audition is great dont let someone program and change the whole layout arround. this work environment is so perfect.. it really im really a die hard audition user i work in this environment and think its the best.. There really isnt much to change. IMO it just needs support in the areas noted above.. It would be cool to maby update the skin a little but you really dont need much... Im very estatic about a newer release.. I however do not work in mac and not every audio engineer does eather. However mac support is awsome to hear guys!
    IM excited to hear of updates and you guys are moving forward and the product was not dropped Audition should be a priority over soundbooth IMO.. thanks! oh and is there anyone with knowlage of how to get this mackie hui working with automation in adobe audition 3?  thanks?

  • HT3529 where are you smiley faces and symbols for texting on the iphone 5c?

    Where are the smiley faces and symbols for texting?

    On the emoji keyboard. Go to Settings>General>Keyboard>Add Keyboard and select emoji. Then you will have a small globe key near the number key on the left side of the keyboard. This will allow for selecting between the regular keyboard and the emoji keyboard.

  • HT1386 after i back up to itunes or icloud where are my pics, I do not find the pics that are in camera roll

    when I back up my I phone to I tunes or I cloud how do I know if I have everything there, where are my Pictures from camera roll I can not find them

    - If you used PhotoStream then try getting the pho tosfrom your PhotoStream. See that topic of:
    iOS: Importing personal photos and videos from iOS devices to your computer
    The stream does not included videos

  • I have lost all my apps and voicemails after updating both itunes and iphone, where are they?!?

      hi everyone
    After spending hours at the pc today i finally updated itunes
    After doing this i updated my iphone 3gs to ios 5, it was backed up prior to the update.
    i finally managed to update to ios 5 after about 5 attempts, but now i have no voicemails (which i need as i have a car insurance claim going through and that was my proof they were in the wrong!!) and no apps!!
    When i first tried to resync my iphone to itunes it didnt recognise it but now it does.
    Prior back up has DISSAPEARED!!!
    Help?!?

    Contact iTunes support & request they add the lost music to your iTunes download queue:
    http://www.apple.com/support/itunes/contact.html
    Apps, you can re-download for free.

  • Lenovo Support - where are you

    Hi
    I need some help and I am running out of options of who to approach.
    5 months ago I purchased a top spec'd T440s in New Zealand. I am now living in Chile and two months ago the machine failed. As it is covered under international warranty I contacted Lenovo and they arranged a support ticket and told me to take it into the local repair agent in Chile which I did. Three weeks later the local repair agent said they were unable to repair the machine and that Lenovo would arrange for a replacement unit to be made available to me. A few days later Lenovo Latin America got in touch and confirmed that they would organise a replacement machine. This was 3 weeks ago and I have heard nothing since. The local repair agent has washed their hands of it saying they have passed it back to Lenovo and no one at Lenovo is answering anything. The problem is compounded further by the fact I don't speak Spanish.
    I have no idea what to do next or who to approach. What can I do?

    If there is a hardware problem with the phone, a service center should fix it under warranty. If they're not doing their job properly then I suppose you should be able to report or at least complain about them to Nokia via the Careline.
    edit: oh wait - where did "Fonemenders" exactly say your phone would be "coming back" from without being fixed? Aren't they supposed to fix ít themselves as Nokia sure doesn't fix any phones themselves, after all that's what all those service centers are for?Message Edited by wicker_man on 13-Mar-2007
    06:34 PM
    All those who believe in psychokinesis raise my hand.

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