ITunes upgrade to iPhone OS screwed my iPhone
I plugged in my iPhone 3GS to iTunes and received the message that a new version of the OS was available. So, I sadly chose to install that update. After downloading extracting and then attempting to install i got a message "An unknown error occured". I have tried everything in all the post about turning off virus protection, turned off firewall, etc. Still won't restore and I have no iPhone at this point. What a joke!
I believe it was error (10).
After deleting the *.ipsw file from my computer (several times) and finally getting iTunes to recognize it as a new iPhone it installed the new firmware to 3.1.3. I then got lucky and had a backup and i got the restore to work. So, I only lost a few apps that weren't on my backup.
So... if you are stuck in recovery mode after attempting to upgrade OS, I would suggest that you keep deleting the ipsw file on your system and restarting iTunes and plugging in your iPhone. Like I said... it took several times before that finally worked for me.
Probably last time I accept any updates from Apple.
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ThanksTry restarting the AMDS > iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
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Good morning
I am trying to upgrade my iPhone via my macbook but the following message keeps coming up and the download does not work
"There are purchased items on the iPhone “Mark Price’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this"
Please advise how I can transfer these files, I am not sure what files are in question.
I've only had the MacBook a couple of days, I am PC savvy but this is all new to me so please keep it as simple as possible. I am a brit based in Bahrain.
Regards
Mark Priceokay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
Starting to get really annoying this thing.. Any smart suggestions what's going on? -
After I downloaded and install the latest iTunes software upgrade (to 10.5.1), I am no longer able to download free upgrades to the apps on my iPhone or iPad.
The App Store just says I "don't own the major versions", which of course is nonsense. It seems as if Apple's iTunes/App Store has deleted my download history. Any suggestions?
Regards,
BruceActually It doesn't. It says he's on a MacBook. I don't know all the different types of Macs. I was having a ton of problems with iChat. I opened DMZ to my computer, knocked down all firewalls etc and left everything exposed, still with bad results. A few weeks ago my power supply went out on my D-Link. I bought a linksys. Since I'd left all firewalls off I figured it couldn't be the router. I power cycled everything n the netork, still no luck. Today I bought a universal Power supply and started up my D-Link Router. Everything worked perfectly. My wifes computer - a laptop running Tiger worked fine with the Linksys and did my machine before the Leopard upgrade. Now that I've got the D-Link online everythings working.
Message was edited by: graphico
Message was edited by: graphico -
Just to give you a bit more detail. I upgraded my iphone 4 to an iphone 5 today. Last night I backed up and synced all my messages, photos and contacts on itunes and icloud. When I connected the new iphone 5 to itunes today, it somehow reverted back to my old phone settings from 2011 :S So now, I have apps, particularly games, that are incomplete. My contacts have numbers that are out of date and I have none of the photos that were taken in the past year. My 2012 messages are gone and old messages from 2011 are there. Now, all my phone data had been regularly stored and synced with itunes and icloud. So why did it revert back to 2011 phone settings and how can I get it to change to the settings that existed last night? Also all my information on icloud, how do I get that onto my new iphone? If I go on www.icloud.com and sign in, all my photos, contacts, mail and messages are there, but I have no idea how to transfer that to my new iphone 5. Any help on all of these issues would be appreciated, thanks.
In Regards to this, You possibly wont be able to get the contacts from the iPhone 4 unless there is a back up file on your computer.
The original phone would be disabled due to alot of attempts of the wrong passcode. If all your contacts are on the cloud at the moment, you would be able to just set the iPhone 4S up with iCloud on it then Turn On "Contacts".
This would be bring all the contacts down from your iCloud onto your 4S.
But you will only be able to merge your contacts with the cloud when your original iPhone either has been enabled or the passcode was entered.
If you have previously already had iCloud on that device and have contacts Turned on, you will be able to just enter the same Apple ID you used for iCLoud on your original phone and use it on your new one.
Your able to check what content your iCloud holds via www.icloud.com
If you are unable to get past the disabled screen, then unfortunately the device will have to be put into recovery mode and then restored via iTunes NOTE: This will delete all data. -
How do I get my ringtones back on my phone?
I lost my ringtones from my phone when I upgraded to iOS 6 on my iPhone 4. The ringtones are still on my computer and play in iTunes, but they won't re-transfer back to the phone. I'm using the correct iTunes account on both my computer and phone. In the iPhone view of iTunes on my computer, it shows that my phone recognizes that I had those ringtones, but there is an exclamation mark showing that my phone can't find the files. I can't delete these "placeholders" from my phone with the hopes of re-transfering the files back to the phone, either. I cannot just simply re-transfer the files from my computer back to the phone. It won't let me using the regular synch options and I can't find anything in the menus of iTunes to help me out either.
Any advice would be much appreciated.Ignore. I figured it out:)
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Your expectations are not based in reality.
Your G4 will not run iCloud. There will be no upgrade from Mobile Me to iCloud for you with that machine unless you do it manually, and only mail will work without further expenditure. -
Apple: Please post an estimated up time for the iPhone 2.0/iTunes Upgrade
Like many fellow iPhone users, I've been having a devil of a time completing my iPhone upgrade. It's stuck in iPhone purgatory awaiting a connection to iTunes to complete, and in turn, is a worthless shiny brick. If you could post an estimated time for the resolution of this problem, it would help me and many others from enduring hours or frustration and attempted workarounds (click on Music, then your phone, then music, then your phone, then the store, then the phone, click your heels three times). I work for a technology company, and we find that communicating the issue to the users is always better then letting them bang their heads against a wall asking 'why why why' while they cant get their work done.
The GOOD news is I installed 2.0... (I've been so excited about the new Apps!!!)... The BAD news is - Now I just have an image of a USB cable and iTunes logo on my phone and an error message in iTunes: "An unknown error occurred (-4)." ...please try again later.
More BAD news - All of these fantastic apps I've already purchased and I just want to use them, but no phone to use them on anymore. I'm sorry, but I can't live without my iPhone! I don't know where I'm supposed to be right now without my iCal... I don't know any of my friends phone numbers so I can't call them for help... I don't even know my Bank information because that was in there too.
- Please make it work again Apple! Please -
I have an old version of itunes on my computer. My current iPhone will only support OS 10.6.8, how can I upgrade to that system instead of the latest version?
In teh middle of this page...
-> http://support.apple.com/kb/DL1576
Download iTunes 10.7 for Windows here: iTunes 10.7 for Windows -
Ever since I got the iTunes upgrade, iPhoto does not open and get pictures from my iPhone. How do I fix this? Thanks.
You can stop new photos being automatically added to Photostream in iPhoto from iPhoto preferences > Photostream.
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After upgrading to IOS 7 on my iPhone 4 and iTunes 11 on my PC, I plugged my iPhone into my PC and got the error message that I needed to install iTunes 11 on my iPhone. Any suggestions?
You got it downloaded and I assume you mean it is installed as well. It was buggy for me.
I had to close and restarted iTunes before I could use it properly.
Then, I had to unplug and replug in my phone before it recognises it.
Just had to try everything. As final choice, update over the air. I try to avoid it as it tends to have more problems than a tethered update. -
My IPOD is already synced to iTunes. My friend just acquired an iPhone and he wants to purchase an app through my iTunes. Can he use my iTunes to install the app to his iPhone without screwing up my IPOD information already on my iTunes? Also, how does he install ONLY that app on his iPhone without syncing my music also? I haven't done this before with just an app. Thanks.
Since you and your friend aren't married or in the same household (I assume you wouldn't have referred to this person as "my friend" otherwise), what you want to do is not permitted by the terms of use of the iTunes Store.
Your friend should create his own Apple ID. He can use your computer; just have him log into your computer with a user account you create just for him, not your own user account. Doing it that way is almost like having your friend use a different computer, since both Mac OS X and recent versions of Windows do a pretty good job of segregating the data of multiple user accounts.
He can then purchase the app using iTunes and sync it to his iPhone. When he's done, he should log out of your computer.
However, be aware that there is no reason to purchase an app using iTunes on a computer and to then sync it to the iPhone. Your friend can use the App Store app that's installed on the iPhone by default in order to download and install any app he likes from the iTunes App Store. -
I cannot sync my iphone to my macbook since the highest software upgrade on it is 10.5.8. I cannot upgrade to the min. software necessary to upgrade to the itunes version that I need for the iphone 5! Please help!
The iPhone 5 requires iTunes 10.7 or later and iTunes 10.7 requires OS X Snow Leopard (10.6.8). If your profile is correct it looks like you need to update your OS X on you Mac. You can contact Apple and purchase the software from them.
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Could you possibly be more vague?
If you want help you have to provide details, not just "I can't synch my phone". Why can't you synch? What error messages do you get? Give us something. -
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June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple.
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