ITunes won't let me download SD version of TV shows on my iPod Touch when I am a HD season pass holder

Hello, I have the 4th gen iPod Touch and I purchased the HD season pass for Supernatural Season 8 from iTunes on my computer. I downloaded the HD version of the Comic-Con 2012 Supernatural Panel, which was part of my season pass, to my computer. As an experiment, I wanted to see if I could directly download the SD version of it from iTunes on my iPod Touch. When I clicked the icon to download, it allowed me the choice of downloading SD or HD to my iPod Touch. Now, a week later, episode 1 is available and I downloaded the HD version to my computer but when I tried to download the SD version from iTunes on my iPod Touch, it automatically downloads the HD version without providing me the choice to get the SD version. Is there a glitch with my iPod Touch software or did an update happen that I wasn't aware of? I hope someone has encountered the same issue and knows a way to directly download the SD version from iTunes on the iPod Touch without having to sync with a computer. Thank you.

Hi,
See Here for Contacting the iTunes Store:
http://www.apple.com/support/itunes/
Cheers,

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