Itunes won't work after upgrading to Mac os x 10.7

How can i fix itunes, it won't open after upgrading to Mac OX lion??

Downloaded and reinstalled. Still crashed instantly after trying to open or create a document. Below, from Crash Report:
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000044
Crashed Thread: 7
Thread 7 crashed with X86 Thread State (32-bit):
eax: 0xb0427d48 ebx: 0xb0427c38 ecx: 0xb0427b38 edx: 0xb0427b3c
edi: 0x00000009 esi: 0x00000000 ebp: 0xb0427b18 esp: 0xb0427ae0
ss: 0x0000001f efl: 0x00010283 eip: 0x94bc9f4b cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000044
Will attempt your suggestion.

Similar Messages

  • Itunes won't work after upgrade

    ok, i'm an idiot and upgraded to itunes 6.0. before today everything was working great, then after the upgrade itunes won't open anymore. any help would be great!!!

    I am having the same problem - if anyone knows what the problem is I would appreciate it.

  • My iTunes won't work after upgrading it

    I was asked to upgrade my iTunes. After it was all done loading and installing I went to open it and it popped up with a license agreement type thing but it vanished immediately. I tried again but it did the same thing. I even restarted my computer and tried it again but the same thing happened again. It wouldn't let me click on agree or disagree. Could anyone help me with this?

    OK, ctl-alt-delete > click on the processes tab of Task Manager.
    Then click on the Image Name column to sort aplhabetically.
    Do you see iTunes.exe and qttask.exe in there?
    ........same diagnostic steps as in this other discussion
    http://discussions.apple.com/thread.jspa?threadID=358001&tstart=0

  • I have Acrobat 7.0 updated to 7.1.4 which surprising no longer works after upgrading my mac os

    I have Acrobat 7.0 updated to 7.1.4 which surprising no longer works after upgrading my mac operating system to OS 10.8.5 (mountain lion), and gives an err message that system no longer supports PPc applications. I guess Acrobat 7 is a PPc application and wanted to know if there is any work-forward here to be able to keep using this product? I didn't see this coming.

    There may be parts of it that work if the MAC is anything like the PC. I have been able to get AA 7 to partially work on a Win7, 64-bit machine, but several work-arounds are required. The biggest one is the installation of a PS print driver and such. So, can you open Acrobat and/or Distiller? Do they seem to function? If so, there may be some workarounds. Otherwise you probably need to purchase AA XI. Actually, I would recommend purchasing the newer version anyway -- just trying to give you a picture of what might be possible.
    When you say it no longer works it is not clear what you mean. You may need to clarify and also indicated if you have tried repairing the installation and such. I can't say a lot more since I am not really familiar with the MAC.

  • Macbook Pro optical drive stopped working after upgrading from Mac OS X 10.6 Snow Leopard to OS X Mavericks.

    My Macbook Pro optical drive stopped working after upgrading from Mac OS X 10.6 Snow Leopard to OS X Mavericks.. I wonder what's the work around or troubleshooting to fix this. Thanks!

    try and Reset the System Management Controller (SMC)

  • ITunes doesn't work after upgrade to iOS 6

    iTunes doesn't work after upgrade to iOS 6. The white screen with gray tape above appears, and nothing more happens. Reinstalling/restoring iOS doesn't help. I have contacted support team in my country (Russia) by phone, but they could not solve the problem. Is there downgrade to iOS 5.1.1 available?

    What printer are you using?  Is it listed here:
    http://support.apple.com/kb/ht4356

  • ICloud email won't work after upgrade

    iCloud email won't work after upgrade to Mountain Lion.  Says pop 3 server is timing out. Solutions?

    I'm sorry, as I keep saying... in MAIL I get the message that it cannot cannot to server!? Did you read the initial problem at all! I know exactly where mail is, although, the diagram was wonderful.
    My problem is TWO FOLD.
    The MAIL app doesn't work with iCloud but does work with my POP3 email for my office.
    Second problem is the iCloud on Safari doesn't work as I get the error message as the screenshot above.
    There is NO reason why the @me.com email shouldn't work through the iCloud site, as you can see, there is a also a Mail icon.

  • HT204350 scanner won't work after upgrade

    scanner won't work after upgrade

    Hey srohall,
    Thanks for the question. I understand that you are experiencing issues with your scanner after updating to OS X Mavericks. To troubleshoot this issue, we’ll want to follow the same troubleshooting steps for printers:
    Troubleshooting printer issues in OS X
    http://support.apple.com/kb/ts3147
    Follow these steps until the issue is addressed:
    1. Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
    2. Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
    3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
    4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
    5. Delete the affected printer, then add the printer again.
    If the issue persists, try these additional steps:
    1. Reset the printing system, then add the printer again.
    2. If the issue still persists, reset the printing system again.  Download and install your printer's drivers. Then, add the printer again.
    3. Contact the printer vendor or visit their website for further assistance.
    Thanks,
    Matt M.

  • Mail won't work after upgrade to 3.0

    I cannot get my Mail program to work after upgrading to 3.0. It starts, searched for new mail, then quits. I cannot get or send new mail. The program does not operate. Suggestions, please?

    I get the exact same thing. The status just keeps showing "Connecting..." and it never seems to connect. Oddly enough, I just updated to the new OS on my iMac at home and immediately after, I couldn't connect to mail from the computer. I had to manually download a component of the update and once I did that, mail worked just fine. Probably just an odd coincidence having nothing to do with the mail issues on the iPhone but I thought I'd mention it.

  • My itunes store, app center, safari and mail won't work after upgrade

    I am very dissapointed in the new maverick upgrade. My app center, itune store, safari, and me mail won't work with the new upgrade. I called the help desk and they had me uninstall and re install the upgrade. he said i should have everything backed up cuz I will lose everything, but nothing was lost. It worked for a day, but now it doesn't work at all. it just gives me the hourglass circle symbol and finally times out. A couple of times  my computer gave me an error code that i wasn't connected to the internet, even though I could use chrome no problem. Another error code I got was that I wasn't signed in, but I am. Any suggestions?

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • ITunes won't sync (after "upgrading" to Lion because my four year old macBook can't use Mtn. Lion) With a little ranting sprinkled in.

    I hope someone out there has the expertise to tell me what I am doing wrong. I expect a learning curve from a new Mac operating system, but I don't expect weeks of problem solving and glitches. Lion...well, they won't let me use that word. 
    Since I "upgraded" to Lion, when I hit "sync" in iTunes on the computer, I get one of three things:  1. Nothing happens, or:  2. A message appears that there is not sufficient room on the Nano for the changes, which is not true, or:  3. It syncs down to next to nothing on the Nano and I have to hit revert.
    Sometimes I'm confronted with a screen that wants me to check or uncheck each and every album (but not songs) that I want synced. I have already kept up to date a more specific and complete list of the same sort elsewhere in iTunes: the "Music" list in my itunes "Library." Today I unchecked some songs and checked some others expecting to easily have the corresponding changes made on my iPod, as I have for years.  This is the list that I have refined over the years based on new music acquired, my changing tastes, and room left on the iPod.  Am I really expected to duplicate this process on another list only to end up with no options for individual songs I do, or do not, want synced? What is the purpose of this exercise?
    I finally got it to upgrade to iTunes 10.6.3.  I was repeatedly getting a message in iTunes that there was an upgrade available. I would hit upgrade within that mesage in iTunes.  It would go through the process of checking for new software and then tell me my software was up to date. (I was running iTunes 10.6 (40).) Software update also told me my software was up to date. I had to go to the Apple site to find and download and install iTunes 10.6.3. The change made no difference to the above problem. I'm not used to screw-ups like this from Apple.
    I can't think of a single change in Lion that I like. Not one. I hate the new calendar. I hate the new Safari, and I hate the new Mail. I hate the combination of Google search and the address bar.  I hate the way hiting a hot link in Mail opens a new tab in Safari instead of a new window. And the number of hassles and fixes and problems to be solved in the move from Snow Leopard to Lion has been like nothing I have experienced before on a Mac.
    An iMac and a laptop are not iOS devices. And iPads and iPhones are not laptops or desktops. To try to merge the operating systems is a major error in my opinion. Thanks for putting up with my rant. I never expected to be so frustrated by a Mac "upgrade."  And I've been using Macs a log time. Any advise would be apreaciated.
    "Shinwell Johnson"

    In lieu of relaxing on Sunday, I've been working on this. 
    I tried launching Thunderbird (TB) in TB's "Safe Mode".  This launches TB like it's being used for the first time - and it didn't crash, which got me hopeful.
    So I deleted the TB profile folder and the TB preference file from the ~/Library folder.  Then I manually copied them over from my old Mac to my new Mac - figuring that maybe something got damaged by Migration Assistant.  After I installed all of the TB files and folders into the right places in my ~/Library folder, I rebooted the Mac (just to be safe) and tried to launch TB - and it crashed upon launching, with essentially the same crash log as shown above.
    So it looks like there is something in my TB Profile that Lion doesn't like (but that Snow Leopard was fine with). 
    Any suggestions for how to find and fix/remove the offending item?  Is there something I could search for in the crash log that would point me to the offending item?

  • Itunes won't open after upgrade/no error message

    I had an older version of ITunes that was working fine until I wanted to buy music that required an upgrade to 7.and the download seemed to go fine but after the installation,I was unable to launch/open the program or access my library.I've removed it once and reinstalled and still nothing.I'm totally frustrated.I've checked firewalls and everything else I can think of and wish now that I just had my old copy of Itunes back so I could at least copy CD's onto my IPOD. When I click on the Itunes icon, nothing happens. I've never gotten any type of error message. Any suggestions will be greatly appreciated.

    Jason,I used the troubleshooting link you gave and so far have 1.Fixed Digital Signing for Windows drivers.(didn't help) 2.Removing Itunes configuration files.
    In this one I was told to delete the SC info.sidb file (I didn't have one of these when I got to the folder where it was supposed to be)The thing I haven't done is the mscofig.instruction. I was saving it for last as it sounded like it could really make a lot of changes to my computer.The Itunes installation icon is still on my desktop so I clicked on it and there was a link that said it would repair missing or damaged files in the Itunes software. It didn't help either. I can click on Itunes all day long and it won't open.I can't access the library either. I am going to do the last step you suggested and uninstall my security software and see if that helps. I appreciate all the help Jason.

  • ITunes won't open after upgrading to 11

    My girlfriend's iPad mini is disabled, so I'm trying to connect it to her old macbook (10.6.8), the one which it is associated with.  Upon plugging in the iPad, I was prompted to update iTunes, because the iPad is running iOS 7 and needs the latest version of iTunes.  I said ok, and iTunes upgraded to 11.
    Now, iTunes will not start.  When i click on the icon, it bounces once and then nothing else happens.  I've tried restarting, creating new accounts, and deleting all the com.apple.itunes preference files, but it's not working.  What the ****?  I can't undisable the iPad because iTunes won't start.  How do I fix this?

    After updating to OSX 10.9.3, my iTunes won't open. If I try to drag it to trash, I get the message "iTunes can't be modified or deleted because it is required by OS X".

  • Why is my iPhone 4S dead, not showing in iTunes, won't charge after upgrading to 5.1.1???????!!!!!!!??

    After upgrading my iphone 4S to 5.1.1 I had a problem... woke up one morning and my phone was DEAD!  It was completely non responsive, not showing up in iTunes, not charging from my Mophie, or A/C or Mac.
    I wanted to post the fix that worked for me in case anyone else out there is having the same heart pulpitations I was this morning.  In the online communities Parisilia had posted a fix to do a hard reset  (Hold down the home button and power button simultaneously for several seconds, the phone will reboot and will then be recognized in iTunes and you can restore from backup).  This worked for me - PHEW!! Off the ledge...
    Once my phone rebooted it didn't actually need a restore because it hadn't 'reset' - everything was as it was the night before, although the battery had gone from 51% to 41%  Personally I'm shocked that it would drain 10% in one night and who knows how long it was 'dead' for after I put it to bed at 11:45pm????!!
    This is my second iPhone 4S since Oct 2011 - the first one had to be replaced because of something radically wrong with the battery capability.  After several very frustrating months of trying various fixes Apple finally took the phone back thinking it musta been a dud.  I've had this one for about 3 months and it's been much better battery-wise, but now the mysterious DOA event has me seriously worried that I have another dud.  Looking thru the communities there seem to be many more people experiencing the same issue, so hopefully it's software and can be fixed (APPLE ARE YOU LISTENING??) rather than me being up the creek again.
    Good luck to anyone else experiencing the same issue.

    Try
    1. Totally remove iTunes and QuickTime
    see
    http://support.apple.com/kb/HT1926
    2. then you will need to do a "deep clean" of registry
    by this I mean a registry search for itunes and delete any and every key you find
    *however if you do not know how to do this safely don't try it*
    unfortunately the registry cleaners do not clean to this level
    and itunes leaves considerable detritus in the registry which can screw up updates and or reinstalls
    Apple needs a cleaner similar to Norton's effort which has similar problems. Their tool removes ALL evidence of a previous anti virus installation which is what the above solution achieves in iTunes

  • ITunes won't launch after upgrade - says files are missing

    I had trouble upgrading to version 6 but disabled my anti virus software (McAfee) and the upgrade seemed to run OK. After restarting my computer iTunes won't run as it says files are missing and I need to install them. It was all working fine before. I have over 4200 tracks and I'm worried I've lost them although they are all still on my iPod. What do I do next? Please help.

    Sorted! Panic over. I ran the download again and everythin seems OK.

Maybe you are looking for