Itunes wont let me download free apps because i have a charge on my account for an app i didnt even buy

Itunes Wont Let Me download anything On My Ipod Because i Was Charged For Something I Didnt Buy And Until I Pay For The Charge It Wont Let Me BUy Anything. What do i Do?

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Similar Messages

  • Itunes wont lets me download a song because its not authorized?

    itunes says the song is on my ipod but its not and when i download my ipod it says some songs arent authorized....i tried to authorized it with my husbands account but it still says its wrong

    You need to login to the account for which you purchased the music with. First log out of that account (iTunes store, top right hand corner email, click the tiny arrow on that, sign out). Then sign in with the one you purchased the music with (iTunes store, top right, click on sign in). Then go up to the store menu in iTunes and click it.  Click authorize account. That should fix it. Using your husbands account will not work unless that account purchased the music. It is apple's way of dealing with piracy

  • Apps store wont let me download free app due to previous purchasing problem? help!!

    apps store wont let me download free app due to previous purchasing problem? help!!

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill ? If it's not then that might be the reason that you are getting the security code error : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • TS1424 itunes wont let me download apps on my iphone4

    itunes wont let me download apps not even free ones says to verify my billing info when i do it says cv code is wrong and its not and wont let me have the option to choose none on payment info page how do i fix it?

    Are you on a regular PC computer or a Smart Device?
    CellSpotter

  • My itunes want let me download free apps its talking about my billing information!

    My itunes want let me download free apps its talking about my billing information why?

    Hello Deangelo,
    Thank you for the question.  It sounds like you do not want to add a credit card to your Apple ID.
    I suggest updating your billing information to "None" using the steps in the section titled "Change your payment information on an iPhone, iPad, or iPod touch" in the following article:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    If you are not seeing the "None" option when updating your billing information, I recommend the following article:
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My computer wont let me download MP3 rocket because it says its in DOS mode.  Im 14 so if someone could help me turn it off step by step thank you.

    My computer wont let me download MP3 rocket because it says its in DOS mode.  Im 14 so if someone could help me turn it off step by step thank you.

    From what I know, MP3 Rocket is a program that will only work on a Windows computer. They don't make a version that will work on a Mac.
    If you need to convert Youtube files to MP3, then you may want to try Smart Converter. It is available in the App Store for free. Just launch App Store, then look in the Top Charts section, under FREE, select "see all", and look for the the download shown below.

  • My itunes wont let me download podcast to my ipod, and i have a podcast account for bob and tom,  i have them download to itunes but cannot get them to the ipod.

    My itunes wont let me download podcast to my ipod, and i have a podcast account for bob and tom,  i have them download to itunes but cannot get them to the ipod. I dont know if its my my computer or my ipod.

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • My itunes wont let me download films from my purchases, y?

    My itunes wont let me download films from my purchases, y?

    You don't.
    You buy one and only one download.  It is your responsibility to backup your purchases.
    Sorry.

  • My iphone wont let me download free apps!!!

    okay so i used a visa gift card i had gotten as a payment method to use to download music on itunes and then finally it ran out of money. then later when i tried to download an app it said "sign in required" so i signed in then it said my payment method isnt working but i have no other meathod and i cant cancel the one i have so i tried again and it keeps saying the same thing.. it wont let me download anything.. what do i do?

    You probably have a past due balance in the iTunes store. If so, you'll have to enter a new payment type, or use an iTunes gift card to resolve the outstanding balance before you can proceed to download free apps, or install app updates.

  • HT5714 my itunes wont let me download songs because it says its my first time purchasing something from this account which isnt true and it wants me to answer my security question which i forgot, what do i do?

    My computer wont let me download songs from itunes because when i try to purchase one it makes me type in my password, then it says that since its my first time purchasing some thing from this account (which isnt true) i have to answer my security question which i forgot, what do i do?

    bmr1296 wrote:
    i have to answer my security question which i forgot, what do i do?
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT3702 I have a charge on my account for gps telenav and it's suppose to be free, why do I have acharge on my account? Please remove not authorized

    I have a charge on my account $2.99 for gps telenav. I thought it was free and do not have app.can u please credit my account??

    The people reading and responding here are just other Apple products users like you.
    Many apps are free to download but once you start using features there is a charge for other services such as maps.  Did you read the fine print?
    iTunes Store: About In-App Purchases - http://support.apple.com/kb/ht4009
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can ask.

  • My ipod touch wont let me download free games

    my ipod touch wont download free games

    I had that same problem, I used a gift card (all of it), and when I tried to use the AppStore it wouldn't let me, I tried calling apple support and iTunes support, but they did not help. The way I resolved my problem is I went to the grocery store and bought a visa debit gift card, with $1.00 balance on it and put that info on my billing settings when they asked me to update it or change it or whatever, and it worked perfectly, that may be the ONLY way for your problem to be resolved, and it's a confirmed answer, since I have done it myself, if you don't do that, you will never be able to download free apps, receive and download gifted apps, or even UPDATE an app, it ***** I know, I went through exactly what you did, and if you do what I did, you'll be able to use the AppStore again! Hope this was helpful for you.

  • Apple tech helped me 60 min ago. Told me to create new account for wife. Wiped out her ipod music--now iTunes wont let me download it in her new account so I can restore her music!  Help!!

    Today an Apple tech helped me 60 min ago. Although my wife and I have diff apple ID's, our music was mixing and syncin back and forth.  The tech told me to create new comp user account for wife which I did. I wiped out everything on her ipod and signed in under her ID.  When I tried to put it back I got a message that I couldn't download her purchased music for 90 days because there was another apple ID associated with my computer.  Not sure wether that means mine or hers.  What I am sure of is that I'm dead if I can't get her music back.  Please help.  Thanks,  Craig

    I can understand how that would be frustrating. If you created a brand new Apple ID for her, your Apple ID should not have been affected any more than anyone else's. They are as separate from one another as your Apple ID is from mine.
    Since you just bought your MacBook Air, you can certainly contact AppleCare for this, and I encourage you to do so. They will straighten it out.
    Until then, if you want to troubleshoot this on your own, sign in to your Apple ID here:
    https://appleid.apple.com/
    Click the blue "Manage your Apple ID" button. If it says it no longer exists or gives you other hassles, it's probably not worth your effort to pursue. Have Apple fix it.
    Contact Apple starting with this link - never Google it: http://www.apple.com/support/
    Navigate the pages as follows:
    Under "Contact Us" click the blue "Contact Support" link
    Click the blue "Get Started" button
    Click "More Products & Services"
    Click "Apple ID"
    Click "iTunes Store, App Store or Mac App Store"
    Continue with the appropriate options and choose the contact method most convenient for you.

  • Itunes wont let me download my music off of my old account

    I've been trying to get all my old music off of my old itunes account and it wont let me. I've even tryed to on my computer and and says " You must authorize this computer before you dowload."

    Have you authorised your account on that computer iTunes ? If not then you should be able to do so via the Store drop-down menu at the top of the iTunes screen (if you are using iTunes 11 on a PC then control-B should get the menus to show)
    If you are trying to redownload them then redownloading past purchases may tie that computer to that account for 90 days : http://support.apple.com/kb/HT4627

  • ITunes wont let me download my paid for album!

    I have recently purchased the album "This Binary Universe" by BT, but when I go to download it iTunes says its store is unavailable and I should try later-what can I do?

    Have you authorised your account on that computer iTunes ? If not then you should be able to do so via the Store drop-down menu at the top of the iTunes screen (if you are using iTunes 11 on a PC then control-B should get the menus to show)
    If you are trying to redownload them then redownloading past purchases may tie that computer to that account for 90 days : http://support.apple.com/kb/HT4627

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