Jan 2014 Update made my S III Unstable

Ever since the update, I've had problems with my phone crashing. Most commonly, it's while I'm in the Chrome browser, but it has also happened at other times (i.e. I can't blame Chrome). Just a few minutes ago, it crashed while downloading updates from the app store. It was so bad that I had to remove the battery to recover my phone.
Is there *anything* I can do to help restore system stability? My S III has, up this this January's update, been very stable and reliable - it just worked. Now, it's an expensive paperweight.
Steve G.

In situations as this when removing the battery for about 30 seconds and rebooting (restarting) the device doesn't solve the 'crashing' or locking up problem, you probably will need to perform a hard factory reset (after backing up user data) from the system settings or from the Android System Recovery Mode (rebooting by simultaneously long-pressing the power button + the volume up button + the home button).
But first, try one or more of the following steps:
1. Power off and remove both the battery and the sim card for 30 seconds, then power on.
2. Uninstall all user downloaded apps and reinstall one at a time (starting with the app that seems to be the culprit, Chrome browser in your case). If you're able to isolate the app responsible for the problem, uninstall it and report your findings to the app developer/s listed in the app description on Google Play Store, as well as to Verizon Technical Support.
3. If after performing the above steps and the problem remains, a factory reset generally is the recommended action to take. (After doing a few of these hard resets, they're not so scary as they first were. Just remember to backup all important user files and optionally remove any external memory SD card/s, though factory resets normally do not affect the removable memory files.)
IMPORTANT FOR REMOVAL OF SD CARDS--Go to your device system settings and in the storage menu option be sure to 'unmount' your removable memory card/s before powering off and removing the card/s to avoid possible corruption of the external memory.
4. Finally, if all else fails, call Verizon Technical Support (or take your device to a Verizon store) to test your device and, in many cases like yours, they will replace your device with a new or factory-refurbished model. If you are eligible for an upgrade to another device of your choice, you may have nothing or little to pay with an extended 2 year contract, or you can purchase another device outright. (Another replacement option is to purchase a new or used certified Verizon mobile device from retail stores such as Amazon or eBay making sure that the device is 'clean' not stolen.)

Similar Messages

PS CC (since JAN 2014 update) Layer-mask editing causes hangs/crashes

ONLY since JAN 2014 update, PS CC has been hanging/crashing when I paint/edit a layer mask. All may be well at first (or not), but suddenly the display of the mask (or mask overlay on the layer itself, as shown when hitting backslash key) is not shown in full but renders in s-l-o-w-l-y in rectilinear pieces <snapshot below was taken before video card upgraded but is still typical of what I mean>. When I view Windows' Task Manager for PS, I see my CPUs are each working at their upper limits (up to 80+-90+%), varying only by a few points, over a VERY long time... which could be MANY minutes. OR the System has decided PS is Not Responding.
In any case, whenever this happens, it means in all practicality PS CC is not working, so I either kill it or it's crashed.
Now, here's the thing: that VERY file, can immediately be opened in PS CS6 (which I have fortunately kept installed on my computer), and the mask will be as I thought it should be, and I can edit it as I always could, just fine! So it's obviously a PS CC thing, and I do NOT recall this happening prior to the JAN update. It is still a problem after the two subsequent updates.
I have not been able to determine the specific instances when this happens, as it seems to happen whenever I am editing a mask, no matter what size/softness/color brush, what magnification, what view mode, many or few layers, big or small file, etc.
I did upgrade my NVIDIA card (from GeForce GTX 260 [with current driver] to GTX660), just in case it was a factor (maybe kept it from crashing as fast? hard to tell... but it's still an unworkable problem). You can see from my Sys Info shown here from the PS CC Help menu that it should be more than sufficient for any PS CC task, and it's running the latest driver:
Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 4
Processor speed: 2664 MHz
Built-in memory: 16379 MB
Free memory: 12453 MB
Memory available to Photoshop: 14697 MB
Memory used by Photoshop: 60 %
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1200, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGPUs=1
gpu[0].OGLVersion="3.0"
gpu[0].MemoryMB=2048
gpu[0].RectTextureSize=16384
gpu[0].Renderer="GeForce GTX 660/PCIe/SSE2"
gpu[0].RendererID=4544
gpu[0].Vendor="NVIDIA Corporation"
gpu[0].VendorID=4318
gpu[0].HasNPOTSupport=1
gpu[0].DriverVersion="9.18.13.3221"
gpu[0].Driver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
gpu[0].DriverDate="20131219000000.000000-000"
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
gpu[0].OCLPresent=1
gpu[0].OCLVersion="1.1"
gpu[0].CUDASupported=1
gpu[0].CUDAVersion="6.0.1"
gpu[0].OCLBandwidth=1.16816e+011
gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"
gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]
I work on digital-photography files, and use a layer mask in almost every file, so this relatively-recent bug is a big PITA, having to switch back and forth between CS6 and CC!
Until there's a fix... is there a way to roll-back my PS CC version to BEFORE the JAN 15, 2014 update?

I am not qualified to comment on technical issues; I'm just a user whose son in IT is my 'technical support department.' (But he's not much of a PS user.)
I'm pretty sure, however, that all my Prefs were set to the same things BEFORE the Jan 16, 2014 PS CC update as after (unless the update itself changed something I was unaware of... the settings APPEARED to be the same but I can't easily locate my notes of what my Prefs were from long ago).
And they were the same as the PS CS6 I have had installed on this same system for a very long time, with older video card with older driver, with newer driver; newer video card with newest driver, etc. Yet after that CC update, CC has not (until this workaround) worked re 'the masking bug' for me, yet CS6 has always worked just the same.
So I conclude that the only variable (other than the video card upgrade I did in an attempt to solve this and of course those Windows auto-updates) in this scenario IS something to do with PS *CC*, and after Jan 16, 2014.
As for restarting the machine vs. restarting PS, well, PS is the major player of my system, so when I shut that (and LR) down, I might as well 'clean things up' by Restarting. BTW, I am in the habit of closing and reopening PS (CC or CS6) whenever I finish with a file and load another, in order to get back some of that memory which PS never seems to want to let go. (This is not new to the latest versions, I think. My son says it's a 'memory hog'? ;-) ) I track its memory use in Windows' Task Manager and find that seems to let it 'refresh' itself. (See, I told you I'm not a technical person. ;-) ) But I do not think this has anything to do with the bug. Just a quirk of PS. Like when a tool goes all wonky (for example, its little icon becomes just a 'plus' sign even though the tool is still performing correctly, it's telling me, I think, that it would like to be restarted. And that makes it feel all better... I mean, tool icon reappears.)
Anyway... it's up to Adobe to figure out IF and what may be wrong with PS CC -- it still doesn't work for me as I had it configured at first, and I think it should, right? -- and to fix that... PLEASE. SOON.

ZCM 11.2.3a Jan 2014 driver updates

Hi there
Since applying the Jan 2014 driver updates one of our images downloads and fails to boot.
File \Windows\System32\winload.exe
Stauts 0xc000000f
The image size is 86 Gig.
Does anyone know if there is a image size limit.
Switching back to the previous driver set and there are no problems, but we need to support new hardware so need the Jan 2014 drivers.
Thanks
Mark

Originally Posted by markvh
Hi there
Since applying the Jan 2014 driver updates one of our images downloads and fails to boot.
File \Windows\System32\winload.exe
Stauts 0xc000000f
The image size is 86 Gig.
Does anyone know if there is a image size limit.
Switching back to the previous driver set and there are no problems, but we need to support new hardware so need the Jan 2014 drivers.
Thanks
Mark
Hi Mark,
I know you have an SR open, but I'm also curious if you also applied the latest tntfs.ko driver?
@Anders: is there some more detail to what the symptoms are of that found defect and in which situations it might occur?
Cheers,
Willem

Jan 2014 Imaging driver update issues

I upgraded my ZCM Primary server from 11.2.2 to 11.2.4 over the weekend. Today I downloaded the Jan 2014 Imaging Driver update from the 11.2.4 patches page. I downloaded the zenworks11.2.4_MU1_Jan14 that said it was for 11.2.4 and 11.2.4 MU1. I followed the readme.txt file that says to run the imaging_driver_update.bat file. I ran this and I get:
"Applying wrong imagin driver updates........Exiting driver update."
Does anyone have any solutions to get this fixed up? If I go to %zenworks_home%\share\preboot\update and look at the ZUpdate.sig file it shows 112303 for the [zen_client_version] If I go into the ZCC management page and look under the primary server all of the version show correct as being 11.2.4.
Thanks for any information you can give. I also cannot PXE boot at this time as well. It gets through PXE fine and I choose "Start Zenworks Imaging Maintenance" from the Imaging menu screen and then it starts loading but then pops up "cannot connect to Zenworks repository" or something like that. I don't have it right in front of me now.
Thanks for any help.
Andrew
Network Administrator
West York Area School District

Marceldejager,
> Anyone any idea's?
yes - read the screen when you go to the November Update you are redirected to the Monthly Update, sure - but at the top, with a bright yellow background are the words
"You have been automatically redirected to this patch because it supercedes the patch you originally requested. The patch you originally requested is still downloadable, click here to download it instead of this newer patch."
if you click on the link it takes you to the patch you want...
Shaun Pond (now working for ENGL)
newly reminted as a Knowledge Professional

SharePoint Foundation 2013 - March 2014 Update Issue - Need help

We've just applied the SharePoint Foundation 2013 March 2014 Update, it always requires that we run the SharePoint Products Configuration Wizard at the end of install, but this time it's getting stuck at step 9 of 10 (the profile sync service cannot be
started even as admin). Is anyone else having any issues with this update? Has anyone else applied it yet? Is anyone else planning to apply it?
If anyone can help with advice on this I'd appreciate it.

Hi,
We can still access CA but sync will not start. Tried rebooting after the failed configuration and tried to run it again but it didn't work.
4/2014 10:45:16 5 ERR            Exception: System.ServiceModel.EndpointNotFoundException: There was no endpoint listening at http://localhost:32843/SecurityTokenServiceApplication/securitytoken.svc
that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException:
No connection could be made because the target machine actively refused it 127.0.0.1:32843
   at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
   at System.Net.HttpWebRequest.GetRequestStream()
   at System.ServiceModel.Channels.HttpOutput.WebRequestHttpOutput.GetOutputStream()
   --- End of inner exception stack trace ---
Server stack trace:
   at System.ServiceModel.Channels.HttpOutput.WebRequestHttpOutput.GetOutputStream()
   at System.ServiceModel.Channels.HttpOutput.Send(TimeSpan timeout)
   at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.SendRequest(Message message, TimeSpan timeout)
   at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
   at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at Microsoft.IdentityModel.Protocols.WSTrust.IWSTrustContract.Issue(Message message)
   at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustChannel.Issue(RequestSecurityToken rst, RequestSecurityTokenResponse& rstr)
   at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustChannel.Issue(RequestSecurityToken rst)
   at Microsoft.SharePoint.SPSecurityContext.SecurityTokenForContext(Uri context, Boolean bearerToken, SecurityToken onBehalfOf, SecurityToken actAs, SecurityToken delegateTo, SPRequestSecurityTokenProperties properties)
   at Microsoft.SharePoint.SPSecurityContext.SecurityTokenForLegacyLoginContext(Uri context)
   at Microsoft.SharePoint.SPSite.InitUserToken(SPRequest request)
   at Microsoft.SharePoint.SPSite.SPSiteConstructor(SPFarm farm, Guid applicationId, Guid contentDatabaseId, Guid siteId, Guid siteSubscriptionId, SPUrlZone zone, Uri requestUri, String serverRelativeUrl, Boolean hostHeaderIsSiteName, SPUserToken
userToken, Boolean appWebRequest, String appHostHeaderRedirectDomain, String appSiteDomainPrefix, String subscriptionName, String appSiteDomainId, Uri primaryUri)
   at Microsoft.SharePoint.SPSite..ctor(Guid id, SPFarm farm, SPUrlZone zone, SPUserToken userToken)
   at Microsoft.Office.Project.Server.Upgrade.FullFarmDependentProjectDatabaseSequence.SPSiteExists(Guid siteId)
   at Microsoft.Office.Project.Server.Upgrade.ProjectDatabaseSequence.AddNextLevelObjects()
   at Microsoft.SharePoint.Upgrade.SPHierarchyManager.Grow(SPTree`1 root, Boolean bRecursing, SPDelegateManager delegateManager)
   at Microsoft.SharePoint.Upgrade.SPHierarchyManager.Grow(SPTree`1 root, SPDelegateManager delegateManager)
   at Microsoft.SharePoint.Upgrade.SPUpgradeSession.Upgrade(Object o, Boolean bRecurse)
   at Microsoft.SharePoint.Administration.SPPersistedUpgradableObject.Upgrade(Boolean recursively)
   at Microsoft.SharePoint.Administration.SPDatabase.Upgrade(Boolean recursively)
   at Microsoft.SharePoint.Upgrade.SPUpgradeSession.ReflexiveUpgrade(Object o, Boolean bRecurse)
   at Microsoft.SharePoint.Upgrade.SPUpgradeSession.Upgrade(Object o, Boolean bRecurse)
   at Microsoft.SharePoint.Administration.SPPersistedUpgradableObject.Upgrade(Boolean recursively)
   at Microsoft.SharePoint.Upgrade.SPUpgradeSession.ReflexiveUpgrade(Object o, Boolean bRecurse)
   at Microsoft.SharePoint.Upgrade.SPUpgradeSession.Upgrade(Object o, Boolean bRecurse)
   at Microsoft.SharePoint.PostSetupConfiguration.UpgradeTask.Run()
   at Microsoft.SharePoint.PostSetupConfiguration.TaskThread.ExecuteTask()
4/2014 10:45:16 5 ERR            An exception of type System.ServiceModel.EndpointNotFoundException was thrown. Additional exception information: There was no endpoint listening at
http://localhost:32843/SecurityTokenServiceApplication/securitytoken.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.
System.ServiceModel.EndpointNotFoundException: There was no endpoint listening at //localhost:32843/SecurityTokenServiceApplication/securitytoken. that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException,
if present, for more details. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:32843
   at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
   at System.Net.HttpWebRequest.GetRequestStream()
   at System.ServiceModel.Channels.HttpOutput.WebRequestHttpOutput.GetOutputStream()
   --- End of inner exception stack trace ---
Server stack trace:
   at System.ServiceModel.Channels.HttpOutput.WebRequestHttpOutput.GetOutputStream()
   at System.ServiceModel.Channels.HttpOutput.Send(TimeSpan timeout)
   at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.SendRequest(Message message, TimeSpan timeout)
   at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
   at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at Microsoft.IdentityModel.Protocols.WSTrust.IWSTrustContract.Issue(Message message)
   at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustChannel.Issue(RequestSecurityToken rst, RequestSecurityTokenResponse& rstr)
   at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustChannel.Issue(RequestSecurityToken rst)
   at Microsoft.SharePoint.SPSecurityContext.SecurityTokenForContext(Uri context, Boolean bearerToken, SecurityToken onBehalfOf, SecurityToken actAs, SecurityToken delegateTo, SPRequestSecurityTokenProperties properties)
   at Microsoft.SharePoint.SPSecurityContext.SecurityTokenForLegacyLoginContext(Uri context)
   at Microsoft.SharePoint.SPSite.InitUserToken(SPRequest request)
   at Microsoft.SharePoint.SPSite.SPSiteConstructor(SPFarm farm, Guid applicationId, Guid contentDatabaseId, Guid siteId, Guid siteSubscriptionId, SPUrlZone zone, Uri requestUri, String serverRelativeUrl, Boolean hostHeaderIsSiteName, SPUserToken
userToken, Boolean appWebRequest, String appHostHeaderRedirectDomain, String appSiteDomainPrefix, String subscriptionName, String appSiteDomainId, Uri primaryUri)
   at Microsoft.SharePoint.SPSite..ctor(Guid id, SPFarm farm, SPUrlZone zone, SPUserToken userToken)
   at Microsoft.Office.Project.Server.Upgrade.FullFarmDependentProjectDatabaseSequence.SPSiteExists(Guid siteId)
   at Microsoft.Office.Project.Server.Upgrade.ProjectDatabaseSequence.AddNextLevelObjects()
   at Microsoft.SharePoint.Upgrade.SPHierarchyManager.Grow(SPTree`1 root, Boolean bRecursing, SPDelegateManager delegateManager)
   at Microsoft.SharePoint.Upgrade.SPHierarchyManager.Grow(SPTree`1 root, SPDelegateManager delegateManager)
   at Microsoft.SharePoint.Upgrade.SPUpgradeSession.Upgrade(Object o, Boolean bRecurse)
   at Microsoft.SharePoint.Administration.SPPersistedUpgradableObject.Upgrade(Boolean recursively)
   at Microsoft.SharePoint.Administration.SPDatabase.Upgrade(Boolean recursively)
   at Microsoft.SharePoint.Upgrade.SPUpgradeSession.ReflexiveUpgrade(Object o, Boolean bRecurse)
   at Microsoft.SharePoint.Upgrade.SPUpgradeSession.Upgrade(Object o, Boolean bRecurse)
   at Microsoft.SharePoint.Administration.SPPersistedUpgradableObject.Upgrade(Boolean recursively)
   at Microsoft.SharePoint.Upgrade.SPUpgradeSession.ReflexiveUpgrade(Object o, Boolean bRecurse)
   at Microsoft.SharePoint.Upgrade.SPUpgradeSession.Upgrade(Object o, Boolean bRecurse)
   at Microsoft.SharePoint.PostSetupConfiguration.UpgradeTask.Run()
   at Microsoft.SharePoint.PostSetupConfiguration.TaskThread.ExecuteTask()
4/2014 10:45:16 1 ERR          One or more configuration tasks has failed or some tasks were not run
4/2014 10:45:16 1 INF          Leaving function TaskDriver.OnTaskDriverStopping
04/14/2014 10:45:16 1 INF        Leaving function TaskDriver.ExecuteTasks
04/14/2014 10:45:16 1 ERR        One or more configuration tasks has failed to execute
4/2014 10:45:16 1 ERR          Configuration of SharePoint Products failed. Configuration must be performed in order for this product to operate properly. To diagnose the problem, review
the extended error information located at D:\Logs\PSCDiagnostics_4_14_2014_10_44_8_154_1605984328.log, fix the problem, and run this configuration wizard again.
04/14/2014 10:45:16 1 INF          Entering function StringResourceManager.GetResourceString
4/2014 10:45:16 1 INF      Leaving function TaskDriver.Run
04/14/2014 10:45:16 1 ERR      Post setup configuration was not run successfully when using the command line task driver module
04/14/2014 10:45:16 1 INF    Leaving function PsconfigCommandLineMain.Main
This is the meaty part of the errors we are getting. Right now our entire site is down. If you know of anything to remedy these errors let me know.

Lack of BT products since 20th Jan 2014 first day ...

I ordered BT infinity2 (because I was told I could get infinity 2 speed) the first issue I found out that I can only get infinity 1.
Along with the infinity I ordered the Phone line and TV on the 20th of Jan 2014, it is now the 31 Mar 2014 they have just got the pone line sorted, and when my wife said fine now fix the broadband and TV after he wascshown the issue my wife was told we need an engineer for the broadban and an other engineer for the TV. I was informed by BT engineering that they do not have enineers that can do all 3 products is this not a waste of resources and manpower.?
besides all that I have been informed you cant cancel your BT contract untill the engineering team cant fix it, well I think 20th Jan until now is long enough and they still wont let me cancel. Myself and my wife have lost money by taking time off waitingvfor BT and some of them only to find that they havent been booked only a line test,I ask for an engineer for a Saturday and get told they dont work Saturdays, that is funny how an enginer was at my house lsst weekend trying to fix the issue but only making it worse.
Now I have now raised it with ombudsmen and an email to a UK team member to pass to Managment.
If no reply tomorrow then it will be a letter to the CEO Gavin Paterson to be signed for on delivery

Hi uktemplar,
I'm really sorry to hear about the delay in getting your BT services activated, if you need any help with this please use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Is iPod Jan Software Update tied to one iPod or one Account - No audio

I think I've been a good scout thus far. I've followed the forums, all the complaints and all the issues and STILL purchased the Jan Software update for my iPod 16 GB.
From the advice, I knew to back up my music, make the purchase and do an automatic sync from my mac to the iPod. Apart from a few hiccups this worked fine and the update did appear and I could use the applications.
Unfortunately, post-update, there was no longer any audio output from the audio (headphone) jack despite trying multiple headphones and trying to play music, podcasts or video. When I connected my iPod Touch to the iBook, the iBook could play media from the iPod with audio through the iBook's speakers so I knew there was audio.
Apart from the fact that this is highly irritating, I decided to take the iPod in today to a service centre who told me they would look at it and only contact me within 3 -5 days. I would probably get a new iPod if they couldn't fix my problem.
When I told them that my iPod had the knew update they told me that they couldn't/didn't know anything about this - and didn't know what new iPod would be exchanged or which software.
HERE'S MY QUESTION - in the event that I do get a new iPod Touch without the update or with a version lower than 1.1.13, will I be able to use my purchased Jan Software Update or do I have to re-purchase?
Thanks.

The iPod touch January Software Upgrade can only be synced to iPod touch from the primary iTunes library. If the user is manually managing music and video on iPod, this is the computer where they first set up the iPod or first set it up after restoring the iPod. The "iPod touch App Pack 4A93.ipa" file can be copied from the computer where you purchased it to your primary iTunes library computer, and sync the iPod from there.
The file is located here:
Mac OS X:
~/Library/iTunes/Mobile Applications
Windows XP
C:\Documents and Settings\[user name]\Application Data\Apple Computer\iTunes\Mobile Applications\
Windows Vista:
C:\Users\[user name]\AppData\Roaming\\Apple Computer\iTunes\Mobile Applications\
Note: These locations are hidden by default in Windows. You can these locations by choosing "Show hidden files and folder" in the View tab of the Folder Options Control Panel.
Once you have copied the "iPod touch App Pack 4A93.ipa" file to the computer with your home library, make a new folder named Mobile Applications in the correct location, and place the "iPod touch App Pack 4A93.ipa" file there. Open iTunes and sync your iPod touch.

Ever since the update to OS 5 software I haven't been able to sign in with the new apple id or sign in with the former apple id (software update made me change the id and password). I've also lost ability to update apps on computer. ARGH

I can't sign into itunes on my ipad (original) since the software update. Genius can't help-says its Itunes support I need, but they don't help either (tell me to reset password) which I've done several times. Can't update apps on my home computer either. Update made me change Apple id, so now it thinks I have two ids, but won't let me sign in for old one. I pad won't work at all. Frustrated beyond belief and get NO HELP from apple.
if they want us to buy their product they better start supporting them. Oh yeah, everything worked FINE before the update.
Anyone have ideas?

No. The problem is that when you changed Apple IDs you did not update your Apple ID to reflect the change, so your phone is still associated with the old ID. You will need to un-associate it. The process is the same as what you would do if you sold the phone. See: http://support.apple.com/kb/HT5661

"Tearing" issues on CC 2014 update

All,
I'm experiencing the "tearing" issues with 4K files on the latest Adobe Premiere CC 2014 update. I'm using GPU acceleration on my system and it should be able to easily handle 4k footage with CUDA and OPEN CL. All files are .MP4 format UHD 3840x2160 100mbs shot on a GH4. All files were captured on a Sandisk Extreme Pro 16gb (95mbs class 10 SDHC I). I have confirmed that files themselves are NOT corrupt as playback on the GH4 shows clean files:
My system:
Windows 7 ultimate (64bit)
Gigabyte Ga z97x gaming 7 mobo (latest bios)
coolermaster CPU cooler
Intel core i7 4771 @3.5ghz
GeForce GTX 780ti (344.75 driver)
16GB corsair DDR3 ram
Samsung 1tb SSD system drive
corsair 7x750m PSU
So...my system is pretty darn "beefy" scoring a consistent 10,000+ score on 3DMark (93%)
A few notes:
I AM using an all SSD workflow (system OS and applications all on Samsung 1TB SSD)
Editing SSD is 500GB Western Digital (I have tried files on both SSDs....same issues)
I mention the SSD's because there are some folks that swear AGAINST them in editing etc....
I'm seeing this happen in the SOURCE window....MOST of the time it translates into the sequence after render. Whats weird is that sometimes the rendered sequence file will have "tearing" in completely different areas than the source file!
I have and AERO theme turned ON (as suggested in this forum)
Overall, I'm ready to throw in the towel with frustration. I'm reading about a lot of issues being reported with the latest CC 2014 update...with a lot of forum users saying that they are falling back to software rendering etc. The promise of Open CL computing and CUDA rendering of 6k files on an off the shelf laptop is escaping me ( A quick Peek at Adobe Premiere Pro CC 2014.1 (v8.1) - YouTube )
Here is what I am seeing:
HELP Adobe - I'm reading about so much of the same issues with this latest update!

Hi Rave,
Thank you for taking the time to reply. I found that simply deleting the ~/Library/Application Support/Adobe/AAMUpdater/ directory was a faster solution than taking the time out of my day to uninstall and reinstall all of my Adobe apps. I will be submitting a bug report to address the issue with the Creative Cloud updater.
Thanks,
dtderong

How do I get rid of the trial question on my Premier elements - which I purchased in Jan 2014

I purchased my Adobe Premier Elements in Jan 2014 - but now every time I use the program for editing and DVD burning it confronts me with a trial program (saying I have 2 days left on the trial) - how do I get rid of this trial Advertisement/program so that I can continue with the Premier Elements that I have already purchased?
Thanks Brian Dearden@

Mooivoel
The answer would be expected to be....
When you are given the Trial Message, click on the tab that says License The Product (or something like that) and then follow the instructions which will include inserting your purchased serial number.
Have you been there and done that?
ATR

I'm unable to install the latest Photoshop CC 2014 update. Error message U44M1P34. Can anyone help please?

I'm unable to install the latest Photoshop CC 2014 update. Error message U44M1P34. Can anyone help please?

U44.. update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
-http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html

After updating to new 2014 updates Lightroom would not go from 'library' to Develop - screen was greyed out with the message saying:- Please renew your membership to reinstate the develop module. My membership is up to date. I then uninstalls Lightroom an

After updating from CC to new 2014 updates Lightroom would not go from 'Library' to 'Develop' - develop screen was greyed out showing the message 'Develop module is disabled. Please renew your membership to reactivate the Develop module.' Since my membership is fully up to date. I then uninstalled Lightroom 5 and then installed it again. Now when I try to open Lightroom 5 its LOGO flashes onto the screen and then 'crashes' in an instant. Please fix.

Hi brooks45,
Please try the steps mentioned in the KB Doc : http://helpx.adobe.com/lightroom/kb/unable-launch-lightroom-55.html
Regards,
Rave

After Photoshop CC 2014 update - Photoshop is very slow (Windows 7)

After updating today to the latest photoshop cc2014 Version, Photoshop starts very slow and is not useable.
I updated from V. 2014.1.0 to 2014.2.1 20141014.r.257.
Starting Photoshop Needs 6 minutes (before 1.5 minutes). The menue and button reactiontime is more than slow, you cant work with this Setup.
Is there a Problem with the new release?
And please Adobe, dont tell me, my System has a problem. Did only an update on the CC2014 Suite via creative cloud. Old PS Version (2014.1.0)runs great.
After testing a few time, I recovered my System back to Version 2014.1.0 with Windows recovery and Photoshop works good again.
So whats wrong with the new release?
My PC config:
Adobe Photoshop Version: 2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299 x64
Windows 7 64-Bit
Version: 6.1 Service Pack 1
Intel CPU-Familie:6, Modell:10, Stepping:5mit MMX, SSE (ganze Zahl), SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, Hyper-Threading
Physischer Prozessor: 8
Logischer Prozessor: 16
Prozessor-Taktfrequenz: 2664 MHz
Memory: 20463 MB
Thanks for any tipp!
BR.
Werner

The CC 2014 update 2014.2.1 is a month old and ACR 8.7 is two days old. Something strange is happening to you. First try resetting your Photoshop Preferences. This is a Adobe Photoshop User forum your not dealing with Adobe here. You seem to think you are and your attitude seems like you not open to to possibility that your system may have a problem. I think you may have one..
Adobe CC 2014 Product Updates/Downloads for Windows
Photoshop CC 2014
File Download
Size
Date
Notes
Adobe Photoshop 2014.2.1 Update for CC 2014 (64-bit)
249 MB
10/20/2014
Release 15.2.1
Adobe Photoshop 2014.2.1 Update for CC 2014 (32-bit)
223 MB
10/20/2014
Adobe Photoshop 2014.2.0 Update for CC 2014 (64-bit)
249 MB
10/6/2014
Release 15.2
Adobe Photoshop 2014.2.0 Update for CC 2014 (32-bit)
223 MB
10/6/2014
Adobe Photoshop 2014.1.0 Update for CC 2014 (64-bit)
236 MB
8/5/2014
Release 15.1
Adobe Photoshop 2014.1.0 Update for CC 2014 (32-bit)
210 MB
8/5/2014
Adobe Camera Raw – ACR
Adobe Camera Raw 8.7 Update for CC
122 MB
11/18/2014
Release 8.7
Adobe Camera Raw 8.6 Update for CC
106 MB
7/28/2014
Release 8.6
Adobe Camera Raw 8.5 Update for CC
100 MB
6/18/2014
Release 8.5

CC 2014 Updates on Mac- Remove Old CC Apps?

When I installed the CC 2014 Updates on my Mac, my old CC apps remained in place. How do I delete the older versions—simply drag their folders to the trash? Or is there another procedure for deleting them? After once going through hell with Adobe over licensing after I deleted a beta in the wrong fashion, I don't want to make any mistakes.
Thanks!

Yes, I would certainly want to know as well how to get rid of the CC version and why do we need to have both versions taking all that GB space anyway!
Thanks,

Photoshop CC (2014) Update "Waiting"

Photoshop CC (2014) update stays in "waiting" status as long as I care to let it remain like that.
Several hours ago I got the same message for both Photoshop and Bridge CC. I cancelled both and while the PS update cancelled successfully the Bridge update still (several hours later) says "canceling".

I should've updated this. I decided to reboot (Mac OS X Mavericks) and that resolved the problem. Thanks.

Jan 2014 Update made my S III Unstable

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