Ever since the update to OS 5 software I haven't been able to sign in with the new apple id or sign in with the former apple id (software update made me change the id and password). I've also lost ability to update apps on computer. ARGH

I can't sign into itunes on my ipad (original) since the software update. Genius can't help-says its Itunes support I need, but they don't help either (tell me to reset password) which I've done several times. Can't update apps on my home computer either. Update made me change Apple id, so now it thinks I have two ids, but won't let me sign in for old one. I pad won't work at all. Frustrated beyond belief and get NO HELP from apple.
if they want us to buy their product they better start supporting them. Oh yeah, everything worked FINE before the update.
Anyone have ideas?

No. The problem is that when you changed Apple IDs you did not update your Apple ID to reflect the change, so your phone is still associated with the old ID. You will need to un-associate it. The process is the same as what you would do if you sold the phone. See: http://support.apple.com/kb/HT5661

Similar Messages

Maybe you are looking for