Java System Communications Express attachment problem

Hello everyone, please excuse my ignorance on this query as I have very little to do with the Java language and I've really approached this forum as I've run out of ideas for the problem my customer has.
The customer is connecting to a 'Sun Java System Communications Express' server, from approximately 20 PC's. 2 of the PC's have a problem that is not user based because if they sign in elsewhere their problem disappears and likewise if someone signs into their PC, they experience the same problem.
If the user receives an email with an attachment and forwards it to a recipient, no problem.
If the user recieves an emal with an attachment and forwards it to themselves, no problem.
If however, the user tries to send an email with an attachment (which for all intents and purposes seems to take the correct amount of time to upload, and when you click save appears in the message attached) the attachment disappears, including if you simply save the message in drafts and do not actually send it.
I have tried uninstalling and reinstalling versions 5 and 6 of Java, resetting the web settings using both IE6 and IE7 (unfortunately the initial secure server refuses any other connections from Firefox / Netscape / Opera / Safari therefore I can only test with IE)
I have disabled all additional addons, disabled all non-microsoft startup services, disabled all startup programs.
As you will appreciate, I've done a fair and reasonable amount of testing and simply cannot work out why the attachment fails to stay with the email on these two machines. Help on this problem would be very much greatly appreciated.
Many Thanks
Tony

Unfortunately I do not have access to version information of the server as I am only have access to the client end. All that I can provide you with is the fact that it works on 18 identical systems. The missing attachment(s) occur regardless of whether you save the message to draft or send the message. It should be noted however that if you receive an attachment with a message and save that to drafts, the message retains the attachment so it only seems as though it is affected during the phase of attaching the file to the message from the local PC. The environment that the client is working in uses a verified certificate and is connected through https.

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    Hi Michael,
    this usually appears in case you stop deinstallation somewhere in the middle. XServer is a service of MaxDB, the DB delivered from SAP.
    You could try the program sapstartsrv, which gives you the option to deinstall some services. For this you have to know the SID you gave to the system (also a directory name in the usr/sap/ path with three letters). For XServer please refer to the databases manual.
    Regards,
    Benny

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