JavaFX application deployment problem - Error: Unable to load resource

I am developing my first JavaFX application. When I install the jnlp and jar files on my web server I have no problems using the application from either my development machine (Windows XP) or my test machines (Windows XP & Mac OS X). However, one person evaluating the application reports getting the following error:
Error: Unable to load resource: http://dl.javafx.com/1.3/javafx-rt-windows-i586__V1.3.0_b412.jar
What are the possible causes of this problem and how can they be resolved?

If being able to redistribute the JavaFX runtime is important to you, make sure you let Oracle know. Personally I'd prefer to host it myself or bundle it with an application installer. Being forced to rely on dl.javafx.com isn't acceptable for me.
[http://javafx.uservoice.com/forums/33584-official-javafx-feedback-forum/suggestions/403105-allow-us-to-distribute-the-javafx-runtime-binary?ref=title]
Edited by: jptech on Jun 18, 2010 8:36 PM

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    PS - LOTS of Apple software problems these days, including many people having their Contacts shredded.  What's going on with Apple?

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