Just downloaded 5.0 version of Firefox..when I click on my TOP SITE Icon my screen comes up "blank and black" how do I get my top sites back?

You can click on the TOP SITE ICON but none of the sites show up...only a black screen

I have the shortcuts on my browser to the sites that I go to frequently. It's when I press those buttons (which have always worked before and I checked their URLs) it takes me to the Yahoo Page not Found page. But then when I click the shortcut button again, it usually works.

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TS1967 My iTunes library no longer has all of my music or playlists. When I click "On this iPod" it shows everything, but it's greyed out. How can I get my iTunes library back to normal?

I am not sure why, but everything in my library is gone. I no longer see my songs, or my playlist.
When I click on "on ipod" in my itunes, it shows everything how it should be, but it's grey so I can't click on anything. Is there a way to transfer all of that to my itunes again? Or is there a setting for this? I am so confused, I have no idea how/when this even happened!

Hello MeggiePie86,
Welcome to the Apple Support Communities. Before you go through the process of importing your music from your iPod, check to see if the music is already on your computer. Check in the Following path C:\Users\username\My Music\iTunes\
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
If there is media there, then import that into your iTunes library.
Adding music and other content to iTunes
http://support.apple.com/kb/HT1473
If you need to transfer your music back from your library, you can transfer purchases that have been made through iTunes. This article will assist with that process.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
You can alternatively download previous purchases directly from the iTunes store.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Regards,
-Norm G.

Have been using computer to put cds on ipad (icloud). Now the when you touch the'music' icon, the screen comes up blank and goes immediately back to home screen.

Have been using laptop to put cds on ipad (icloud). Now when you touch the 'music' icon, it goes to a blank screen which had been showing playlists, artists, etc for approx 2000 songs I had already put on there. On another iPad they are still there, but this one is blank. Cannot find the songs!! The blank screen immediately goes back to home screen. What to do?? Thanks.

Try:
Closing Apps on iOS
and:
Basic Troubleshooting Steps for iOS

I just downloaded the latest version of firefox (5.0). Can I delete all the older versions that are still on my drive? 2) When I call up some web sites sometimes the web site comes up 3 or 4 times...how do I stop this from happening?

I just downloaded the latest version of firefox (5.0). Can I delete all the older versions that are still on my drive?
When I call up some web sites sometimes the web site comes up 3 or 4 times...how do I stop this from happening? For example if I click on a link the exact same link comes up 3 or 4 times and I have to manually delete all of them but one.

Do you organise your email into separate folders, or do you just let it accumulate in the Inbox?
I would strongly advise you not to let it sit in the Inbox.
When you see this happening, try right-click on the affected folder, select '''Properties''' then '''Repair Folder'''.
Large folders (actually, a folder in Thunderbird is stored as a file, so it is sensitive to file size limits set by the underlying file system) can be problematic. This is one reason not to let messages collect in one folder. I use Thunderbird's Archive folders so that accumulated mails over several years can happily coexist because they are effectively stored in many small folders. No single mail store folder then exceeds the 2GB or 4GB sizes that have been known to stress the OS. I appreciate that current builds of Thunderbird and a modern 64-bit OS should be able to cope, but practically I find it slows down when given huge files, so I err towards a pragmatic solution; a large number of not very big files.
Archives are searchable, and a Saved Search folder can give you a virtual composite folder allowing access to the entire Archive.

I just downloaded the new version of Firefox (ver 4). Now when I open Firefox I get the address bar but the information part of my screen is blank. This happens on all web sites. How do I fix this? IE works fine.

I just downloaded the new version of Firefox (ver 4). Now when I open Firefox I get the address bar but the information part of my screen is blank. This happens on all web sites. How do I fix this? IE works fine.

Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* [[Server not found]]
* [[Firewalls]]

I just downloaded the new version of Firefox and now every site I used to use such as Facebook, Twitter, and Youtube show "This Connection Is Untrusted"

I just downloaded the new version of Firefox and now every site I used to use such as Facebook, Twitter, and Youtube show "This Connection Is Untrusted". Even when I do accept the risks the site no longer looks the way it's looked for years. Twitter doesn't even give me the option to accept the risks at all and shows this error (Error code: sec_error_unknown_issuer). I've tried resetting Firefox, I've checked the time and date, and I've removed and added Firefox to see if that would work. Nothing seems to be working so I can see the sites the way they normally would be instead of "coded". Can anybody help me please?!!! Thanks

ok, unfortunately the fiddler2.com issuer in certificates might be a sign of unwanted software present on your pc that is intercepting secure network traffic. please go into the system control panel and uninstall programs like BrowserSafeguard, BrowserSafe, SafeGuard or other software that sounds suspicious and didn't get installed by you intentionally.
<sub>reference: https://support.mozilla.org/en-US/questions/982532#answer-520145</sub>
afterwards, run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
[[Troubleshoot Firefox issues caused by malware]]

I have upgraded to Mac OS X v10.7 Lion and when I log into mail I can't find my mailboxes other than inbox, draft and sent how do I get my other mailboxes back?

I have upgraded to Mac OS X v10.7 Lion and when I log into mail I can't find my mailboxes other than inbox, draft and sent how do I get my other mailboxes back?

Lion is a bit of a memory hog - kernel_task will use quite a bit and Safari is known to use more; you can't do anything about the system, but changing to Firefox may help a little. The best way to deal with it is to increase your RAM; the required minimum is just that: the minimum. My Macbook would keep crashing and beachballing until I upped the RAM to 4 GB. RAM is inexpensive right now - check out OWC (macsales.com) or Crucial.com; both reputable RAM vendors with lifetime warranties. You won't regret it.
As for iDVD - I purchased the retail iLife 11 disk because of iDVD (because I use that a lot) - it's available at online resellers, the Apple Store, and ebay.

Help! I can preview the presentation in Finder however, when I click on "Open with Keynote" it says, "presentation can't be open". How can i get it to open?

Help! I can preview the presentation in Finder however, when I click on "Open with Keynote" it says, "presentation can't be open". How can i get it to open?

Select one and hit the Space bar to view it in QuickLook. Use the forward arrow keys to move from file to file. If the file can't be viewed in the QuickLook mode then the file is damaged and probably can't be copied or moved.
You could try a photo file recovery application like MediaRECOVER which can scan the memory card and tell you what files, if any, can be recovered before you have to purchase it.
OT

We just downloaded the newest version of Firefox, and since then it refuses to open/find any web connection. Explorer still works fine, so the problem appears to be Firefox. Suggestions?

We get an error message "Problem loading page" whenever we try to open Firefox. This started occurring just after we downloaded the latest version of Firefox.

I don't know whom to thank first-- b noir for telling me about the Lorraine fix or Lorraine for figuring out the fix. THE LORRAINE FIX WORKED FOR ME!!! (I feel a little like I am advertising "Hooked on Phonics" with that last line!)
Thank you doesn't say it strongly enough, but THANK YOU b noir and Lorraine for your help. I was to the boiling point last night and starting to get there tonight. Now I am resting easy and thankful that there is a community of computer users out there who care enough to troubleshoot problems together and work together to figure out a solution--and then to take the time to post and share information.
I would STRONGLY suggest that anyone who is having the iTunes issues where iTunes just plain won't open at all after downloading the newest version and has a pc with Norton Internet Security 2005 try the "Lorraine Method."
I am so happy I think I might sing. Or not--I will let my songs on iTunes do the singing for me now that I can again!!!!!!!
And to those still looking for answers--be patient--I now know how incredibly frustrating this can be and I hope that you all find your solutions very very soon!!
--Alexis

Why won't Firefox bring up the SmartZone Communications center so I can access my E-mail? I just downloaded the latest version of Firefox.

I have been using Firefox for many months. I just downloaded the new version and now it won't pull up my E-mail from the SmartZone Communications center. It indicates that it is loading but just remains in limbo.

OK, I can get Firefox 8 downloaded but then what do I do? The instructions say to move the Firefox image to the applications folder and then drag the icon from the folder to the dock. I don't know how to do this.

I have just downloaded the latest version of firefox and think it is awful, how do I get the old version back?

After getting a prompt on screen stating there was a new version of firefox available I clicked and downloaded. I think it is awful and either want to revert back to the old version or will try another provider. Can anyone help me get the older version? Will I have to un-install and re-install the older version?>

http://www.mozilla.com/en-US/firefox/all-older.html
http://support.mozilla.com/en-US/kb/Installing+a+previous+version+of+Firefox

When on ebay, trying to load pictures, the standard tab comes up blank and I can't use it.

I am trying to post a listing on Ebay. I click the "add pictures" tab. A window comes up with various options. When I click the "standard" tab, it used to work fine. But now it comes up blank and I can't use it to upload pictures into my listing. I can still do this with Internet Explorer or Google Chrome, but not with Firefox. How do I fix this?

Hi,
A general troubleshooting step you could try is to check the site in a [https://support.mozilla.org/en-US/kb/Managing-profiles new profile]. If the new profile is okay, you can [https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems Reset Firefox] on the old (previous) profile via '''Help''' ('''Alt''' + '''H''') > '''Troubleshooting Information'''.

I have just downloaded the latest version of Firefox for Mac OS10 & when I try to launch it, it tells me it cannot be opened.

I am using a dual processor Power Mac running OS 10.4.11. The version I downloaded says it does not support this system.
Do I need an older version of Firefox?

http://www.mozilla.com/en-US/firefox/all-older.html
http://support.mozilla.com/en-US/kb/Installing+a+previous+version+of+Firefox

HT1689 Have just downloaded ios6 on my i phone in the uk & it has automatically switched the app store & itunes to the USA store.How do I get back to the UK store

Have Just downloaded ios6 on my i phone in the UK & it has automatically switched the app store & itunes over to the USA store showing everything in dollars.How do I get this back to the UK store in the i phone settings.

http://support.apple.com/kb/HT1311
The Apple way

When I click on a link, a new window opens but is blank and says "stopped" at the bottom

Happens on any website.eg-if I am looking for a quote on moneysupermarket.com and I lick on the required link, a new window will open but it will be blank and in the bottom left hand corner the word stopped appears

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
There are other things that need attention.
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
# Shockwave Flash 10.0 r32
# Java Plug-in 1.6.0_06 for Netscape Navigator (DLL Helper)
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
Update the [[Java]] plugin to the latest version.
*http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)

Just downloaded 5.0 version of Firefox..when I click on my TOP SITE Icon my screen comes up "blank and black" how do I get my top sites back?

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