Just finished update. While in the Tips, why did it tell me I have an old version? Hey there! Looks like you're using an old version of Firefox. Don't miss out on the latest technology & security features. Get the free upgrade in less than a minute.

The top of the screen has an owl like icon & then the following message:
Hey there! Looks like you’re using an old version of Firefox.
Don’t miss out on the latest technology & security features.
Get the free upgrade in less than a minute.

Dear Colbabomb; thankyou for your links.
So far, I looked at your first solution, Revo Uninstaller and it gives you a 30 free trial. Ergo, it will eventually cost money so I'm leery of using those kinds of programs in general, meaning most "free trials" have unwanted strings attached and often are big probs to get rid of later. Perhaps you can assure me that it is easy and very user friendly, before I proceed. And I already ran malwarebytes and it found nothing tho the program still can't be uninstalled. I downloaded Adw Cleaner and during the install, my Norton's security popped up and warned that there were (low risk) threats with two of their "other offers" and i hadn't even actually clicked to agree either of them. Nonetheless, Norton warned me against the "lyrics finder" and "deal ply." In fact, there was a box already with an x in it, saying that you are accepting deal ply if you x on "next." Well, except I unchecked that box before clicking on next, yet when it went to fully install, it still showed that it was adding itself; so, just before the install was 100% completed, I had to abort the whole thing. I really do hope your other suggestions are programs that you personally know that they don't try and trick you. But right now, I would not suggest Adw Cleaner to anyone. I even read the fine print about what they will try and install and how to decline and it still tried sticking stuff on that i believed I had declined. Anyways, i have to leave now, shall pick up later this evening, if my pc is still functioning.

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When starting Firefox, error on missing profile comes up. Need help to get the profile

After downloading Firefox version, can not start as error for missing profile comes up

Try to delete the profiles.ini file to make Firefox create a new default profile or create a new profile yourself.
* http://kb.mozillazine.org/profiles.ini_file
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_Manager
*https://support.mozilla.org/kb/Managing+profiles

I own both Photoshop Elements and Photoshop (the original editor). I find the elements editor to be too cumbersome to use and would just like to edit using Photoshop. When I try to install Photoshop as a secondary editor in elements I get an error messa

I own both Photoshop Elements and Photoshop (the original editor). I find the elements editor to be too cumbersome to use and would just like to edit using Photoshop. When I try to install Photoshop as a secondary editor in elements I get an error message that I don't need to this because it is already supported on the edit menu and task bar. I can not find any way to send images to Photoshop for editing - all I can do is send them to elements editor or the premier editor. Can someone tell me how to send them to Photoshop? Thanks!

Hi,
The D810 requires Camera Raw 8.6 or later - the latest version that is compatible with Photoshop Elements 12 is Camera Raw 8.5 as far as I can see.
You need to either buy a new version of Photoshop Elements or use the free Adobe DNG converter.
DNG Converter 8.8
Win – http://www.adobe.com/support/downloads/detail.jsp?ftpID=5888
Mac – http://www.adobe.com/support/downloads/detail.jsp?ftpID=5887
Useful Tutorial
http://www.youtube.com/watch?v=0bqGovpuihw
Brian

The photos in my IPhoto have all become mini-thumbnails and I can't open or edit them. When I print the image it comes out normal size. How do I get the thumbnails back to the standard size and be able to work with them?

The photos in my IPhoto have all become mini-thumbnails and I can't open or edit them. When I print the image it comes out normal size. How do I get the thumbnails back to the standard size and be able to work with the photo files?

What version of iPhoto and system are you running? On the guess that you're running the latest iPhoto, 9.4.2, Try the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the thumnails, Option #2.
2 - It may take 2-3 attempts so don't give up after only one attempt.
OT

Just tried installing an update to OS. Although the screen tells me that the installation will be completed in less than one minute, that was two hours ago, and the computer won't permit me to shut it down via the power button, as I get an error sound.

Just tried installing an update to OSX Snow Leopard. Prior to trying to update OS, I was running V 10.6.3. During installation, it locked up. Although the screen tells me that the installation will be completed in less than one minute, that was two hours ago, and the computer won't permit me to shut it down via the power button, as I get an error sound. What do I do now? Help!

Hold the power key till it shuts down, it may take a little while, try holding it thru the warning.
Then if it shuts down restart and open Safari/Preferences, General tab, and set "Save Downloaded Files to:"
Select desktop, if desktop is not available in the the drop down menu, click other, then select Desktop from the column from the on the left.
Then download this:
http://support.apple.com/kb/DL1399
This will download the "stand alone installer"
Click on the installer pkg and follow the prompts.
Hope this helps

I have just bought my first mac and have been told that i can get a free upgrade to lion but it seems that this is only an option in the us and canada, not the uk. is this true?

i have just bought my first mac and have been told in pc world that i can get a free upgrade to lion, but it would appear that this is only for those in the u.s. and canada. is this true? also from reading the discussions it seems that lion is not a good thing. i am already regretting my decision to go to a mac.

I have found that both Linux and Mac (unix) are capable of reading "deep" folders while win 32 will have issues, your it people are clearly wrong. I run a network with both win/mac. And as long as the win servers/pc's that have shares are set to allow apple file sharing in their folder properties. And the macs are set to allow smb there should absolutely no trouble with you accessing anything across the platforms, heck, from a Mac to a win pc on some occasions you don't even need to include a "domain" name to log on to, and you can create aliases and make your own shortcuts etc... So you don't have to manually connect each time you boot up etc... But that's all personal preferences I suppose.
All I can tell you is that, I do it on a daily basis managing a small business. So your answer is yes you can.

Firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience. I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to s

firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to start Firefox, even in safe mode. i have checked with latest antivirus softwere also.. i didn't find any thing suspicious.
== This happened ==
Every time Firefox opened
== after loading firefox 3.6.6 ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

I was having this problem few days ago,and I have fixed.Try this steps-If you have AVG antivirus so go on firefox>Tools>Add On and Disable AVG safe search and AVG tool bars too.Then restart computer.

I'm trying to migrate from mobileMe to iCloud but I have Snow Leopard (the latest version). It looks like Lion is no longer available because Mountain Lion comes out next month (July). The problem is mobileMe ends on June 30th. How can I migrate?

I'm trying to migrate from mobileMe to iCloud but I have Snow Leopard (the latest version). It looks like Lion is no longer available because Mountain Lion comes out next month (July). The problem is mobileMe ends on June 30th. How can I migrate?
My iphone and my ipad are compatible but when I try to go to icloud on my phone it says to do it on my computer.
I would like to have my calendar, contacts, etc.. all sync like they do now. Is there a way to upgrade before June 30th? If not, will the gap be an issue or will I just be able to buy mountain lion and sync everything?
Any suggestions?
Thank you!

You can buy Lion in the App Store now, but move to iCloud now. If you wait to Mountain Lion, you will only have Mail in Snow Leopard, so you will lose syncing unless you use Lion or Mountain Lion. It's up to you

I have recently had to fire my web designer who was using iWeb. Now I'm trying to figure out how to get the site to open in iWeb on my new MacBook Pro. Is there a way?

I have recently had to fire my web designer who was using iWeb. Now I'm trying to figure out how to get the site to open in iWeb on my new MacBook Pro. Is there a way?

Firstly iWeb CAN'T IMPORT any kind of published html code as it has no import facility. You can however add html code, javascript and css by selecting the html snippet and placing it on your page the entering the code in here and clicking on Apply. You DO NOT create a shape as you say - you use the html snippet and place your code in there.
There are not really a lot of ways in which you can write code - if you want to enter small amounts of code, then you would use an ordinary text editor to do this such as Text Edit on a Mac or Text Wrangler. If you want to add code to iWeb like this, then you would either use the html snippet method in iWeb itself or you would have to publish the site to a local folder from iWeb and open the relevant html page with a text editor and add the additional code in this way and then publish. However, if he decided to add the code with a text editor, then you would have to upload the pages directly to the server using an ftp client - if you try to upload the site directly from iWeb, all the extra code will be overwritten.
As for checking whether the site was created using iWeb, all you need do is view the site in Safari and then click on View and then select View Source Code and it will tell you.
Even thoough extra code was added to the site and he might well have done this by publishing to a local folder and adding the code with a text editor, he should still have the domain file for the site too.
Ask again. I'm sure that for adding quick code, most would not want to use programmes such as Dreamweaver, but a simple text editor will suffice. As OT already said, if he claims that he does not have the domain.sites file, then try Flux 4 which is a web design programme and has full import facilities. At least this way, if he just gives you the published version of the site, you have some way of opening it.
You can download a free trial of Flux 4 and you can also purchase the full version from the Mac App Store if you decide you like it.

I just bought a new iMac and am new to the desktop Mac. I read you can get a free upgrade to Mountain Lion if you bought your computer after June 11,2012. Do I have to do something before Mountain Lion is released? If so what?

I just bought a new iMac and I am new to the Desktop Mac. I read you can get a free upgrade to Mountain Lion if you bought your computer after June 11, 2012. Do I have to do something before Mountain Lion is released? If so What? Thanks

Just check in with this link when ML is released for instructions on how to claim your upgrade.
http://www.apple.com/osx/uptodate/

I can't open my phone when i just finish update to ios7.0.3

i can't open my phone when i just finish update to ios7.0.3
it's always show me "connect to iTunes"
I try to restore I phone to factory setting, then restore backup, but it's useless:
and I try to restore from iCloud Backup, but it was the same
I want to know about that, how can I open my phone and have all data back?
Cause the data for me is very important.
thank a lot.

Alright; first thing we need to confirm is do a full restore, and see if you get any kind of error message. During the set up assistant you then want to see if you have any backups in iTunes/iCloud by using this article to see where they are located
http://support.apple.com/kb/HT1766?viewlocale=en_US
For iTunes
To verify that the backup finished successfully, open iTunes Preferences and select the Devices tab. The name of the device will appear along with the date and time the backup was created.

HT204350 my migration was stuck for hours while it was in the "remaining less than one minute" phase of the mirgration complete

I was using the migration assist from an imac to a macbook air both running the latest versions of mavericks.
The migration strated and bioth computers were on the even count down. At the point when it stated less than one minute to completing the migration assist it just remained like that for over 12 hours.
i had to reboot one of the machines to be able to reset it. Nothing was migrated when restarted the machines.
Any ideas why this happened and what can be done to make sure it doesnt happen again?
I was migrating my system applications only.

just had a look on the apple store. Have found a converter. Will try this. Hopefully will work.
Thanks for your contribution to this community

Tried to update an app and it asked for the password to my sister's Apple ID. I then checked to see whose Apple ID was logged in, in settings and it said that I was logged in. How do I get the app store to ask for MY Apple ID, not my sister's?

Tried to update an app on my phone but when it asked me to give the password for my AppleID, it was asking for the password to my sister's AppleID. I went to setting and down to itunes&app store settings and checked which AppleID was logged in, but i found that it was my AppleID that was logged in, not my my sisters. I then tried logging out and logging back in again but the app store, regardless of this, still asks me for my sister's AppleID and I don't know her password...How do I get the app store to ask me for MY AppleID password, not my sister's?

If this app was bought by your sister with her Apple ID, only her ID can update the app.

Ipad (OS 5.1.1) using pages incompatible with icloud. If I open up one of the docs from icloud, I can no longer open it on my ipad. Looks like the pages version gets updated to a version that is incompatible with my ipad.

I have the original ipad (OS 5.1.1) using pages 1.7.2 and backing up to icloud. If I open up one of the docs from icloud, I can no longer open it on my ipad. Looks like the pages version gets updated to a version that is incompatible with my ipad. Is there anyway stopping icloud from changing the version and is there a way to recover the old version of the document on my ipad?

Upgrade to Snow Leopard - it's compatible with the latest version of iTunes, and still supports PowerPC applications.
$19.99 - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Snow Leopard is required if you wanted to upgrade to Lion, anyway, which you may want to in the future if the latest version of iTunes no longer supports Snow Leopard.

I am trying to install Firefox 4 on my Mac OS 10.5.8 and I get the error message "You cannot open the application "Firefox" because it is not supported on this architecture" Help!

I am trying to install Firefox 4 on my Mac OS 10.5.8 and I get the error message "You cannot open the application "Firefox" because it is not supported on this architecture" Help!

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

Just finished update. While in the Tips, why did it tell me I have an old version? Hey there! Looks like you're using an old version of Firefox. Don't miss out on the latest technology & security features. Get the free upgrade in less than a minute.

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