Just Ordered Infinity 2

Hi there, I just ordered BT Infinity 2 and I was wondering how long does it usually take to recieve the router and get the engineer round. I asked a friend who had it done and he said it was within a week of ordering where as for me it is showing as around the 6th of August.
I thought switching would be faster considering I already have a BT line, so what are the times that people usually have to wait?
Thanks.

Only reason it takes time is because an engineer is needed to do the install and they are a bit busy right now dealing with the effects of the weather weve been having over the last couple of months.

Similar Messages

Just Ordered Infinity, Set Up Question

Hi,
Just ordered Infinity and the equipment is on the way!
I have a questions which, hopefully, someone can answer..
The question is, my "main" socket is in my narrow hallway, I don't generally use this socket (no phone attached to it), I have my current home hub in my office upstairs, can the infinity router/equipment be connected to the socket upstairs as I really don't want it in the hall?
Thanks in advance
Marvin

Confirming the other replies.... and coffee/tea chocky bickys always helps
On another point you mentioned "I have my current home hub ...."
I also was on BT Broadband before Infinity. The HomeHub 3 arrived through the post a few days before install date. (The Openreach Engineer brings the Modem with them).
So I decided to connect the New HH3 to my ADSL and set up the wireless, no CD needed it's really easy to do.
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

Just ordered Infinity

Hi all, a newbie here as Ive just ordered my infinity package, I'll be coming over from sky broadband so hopefully it will seem like trading in a Skoda and getting a Ferrari, I'm just wondering though how much speed I'll lose if I dont connect through ethernet cable, all I will be connecting is one laptop, 2 phones, and an xbox 360, the laptop and xbox will be in the same room as the homehub but are both situated away from it so having them attached by cable will look messy but not impossible, any help is much appreciated....
P.s The smile on my face this morning as I rang to cancel my order for 50mb V***** broadband as I realised Infinity was now available to me was so big the wife thought I'd won the lottery...

leafs1201 wrote:
Purely the fact that I'd waited so long for Infinity, also there's something about Virgin that just doesnt cut it with me, the amount of complaints on their forums far far outweigh the negativity I've seen on here.
Also in device manager this shows as my wifi adapter so should I presume that my laptop is n enabled,
Atheros AR5009 802.11a/g/n WiFi Adapter
Yep...
For further confirmation
For Win 7 but sure it's similar with Vista etc.
Click on your wireless icon, botom right of your screen.
At the bottom of the list of nearby wireless stations is.-
Open Network Sharing Centre.
Click on that.
Another box opens and where it says Access type Internet...
CONNECTIONS BTHub3-HN6J You should recognise your SSID (wireless name)
Click on that name next to connections.
Another box pops up and about half way down just above signal quality you will see SPEED.
Typically this will show 54Mbps for wireless g
Anything above that ie 65/72Mbps is wireless n.
You can click on the details button in that box and then a further list of information appears.
Second line from top shows something like.-
DESCRIPTION : Broadcom 802 11n Network adapter.
Or maybe b/g.
Example of the two types of Connection Status in pics HERE.
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

Just ordered BT Infinity

Hi All
Just ordered BT Infinity option 2 package 40mb down 10mb up. Speed checker estimated 39.5 down, and the full 10 up. Reading through the posts on here I am slightly anxious about what to expect. I download heavily, game often and stream on a regular basis. Moving from o2 where I have been getting 24mb down, but only 700k up. I understand a lot of people won't post on here, if their service is running fine. The cabinet has just been activated as well, so hopefully no teething problems. Activation is for the 5th of december, so hopefully all goes to plan. Already thinking of changing the router though!
Any tips or recommendations to get the best out of this service (other than keeping the engineer who'll be coming to do the install happy)
TIA

ianm42 wrote:
toekneem wrote:
ianm42 wrote:
toekneem wrote:
I have to disagree with that.
So my advice is to use the Openreach modem Until you are sure that there are no problems with your connection.
I have to disagree with that.
My neighbour never waited more than 1 minute with his 2750, the BT installer hadn't even got back to his van when he plugged his 2750 in, settings already verified using my Infinity connection and got 40Mb/s down 8Mb/s up and has done ever since.
Got profile 17a straight off as well.
If he had an unstable connection and on day one had replaced the modem, he would not have known where the problem lay.
Actually he did have an unstable connection about a month after installing, rate changed all over the place, really obvious with 2750 status page, ending eventually with no connection one evening.
Traced to flooded manhole in street. Once drained and connections replaced the Infinity was back to 40/8Mb/s again. I know why my connection next door was not affected, as years ago I suffered dropped ADSL, traced to water in pipe to my house so BT filled the pipe to my house (both ends) with a silicone plug. So I assume the water now was going to his house
Phoned BT one evening and a man came out and had fixed it by 8:30 next morning. BT man didn't seem at all bothered non BT equipment as being used.
Please carry on, i see there is no point in going on with you.
Goodnight
toekneem
http://www.no2nuisancecalls.net
(EASBF)

Just ordered MSI Neo Platinum 250GB from dabs.co.uk, got a few Q's...

Well, first post at my future forum seeing as i've just ordered an MSI Neo Platinum from dabs.co.uk (never usually order from there, was the only place it was listed). By the looks of things, it's not going to be out for a week or so (keeps saying 3-4 days on site) so I might as well ask a bit about it to whet my appetite. Sorry if this stuff has been asked before...
Is it very possible that MSI will release a BIOS update to go higher on the ole FSB than 300Mhz... say 350Mhz?
Also, is 2.85 the max voltage that can ever be given to us without a volt-mod... could a BIOS update theoretically offer more or is that the limit? and i'm planning on running 10*245 at least with my watercooling, and it's just not enough for high FSB with BH-5...
And lastly, i'm thinking of trying a few different types of memory with the thing in search of best performance, is it tru that the NF3 and A64 performs well with higher latency PC4000+ memory, and also using a 5:4 divider like P4's?
That'll do for the mo, hope someone can get me up to speed. Oh and one last thing, and ETA on when the board will be released to suppliers in the UK? I've got the CPU but no mobo... arrrghh! :D
Regards,
Rich.

Well, I haven't had to mess with memory timings at all. I've tried four different brands of memory and they've all worked. Kingmax MPXC22D, Kingston KVR400X64C25, Infineon PC3200, and one other - Samsung I think. Right now I'm running 2~512 sticks of double-banked Infineon. The Athlon64 3000+ is an awesome CPU. I thought my Barton 2500+ was fast. This makes that one seem ssssllllllooooowwwww. I've had my system up and running for a couple months now, with only a BIOS flash problem to talk about. It is a very stable, fast machine. Anyhow, I'm also waiting for the MSI K8N Neo Platinum and the Athlon 3400+ w/512Mb Cache (Newcastle), or the newer 3700+.

Read this if you are thinking of ordering infinity...

Ordered infinity on 1st of June, had my conformation email after ordering stating that i would have a engineer come and do some work. asking me to be at home 8 Am till 1 PM (even though i ticked the box that said you don't have to be there for this visit as it will be external work). 13th came and no visit. OK i thought no problem as its external work no drama (lost a days pay though).
2 days later bt emailed me saying" sorry we missed you, your new appointment for the engineer will be the 18th also asking me to be at home for this visit 8AM till 1PM, Bt never turned up for this one aswell, No phone call email or text message to say why they have not turned up.( another days pay lost) so i rang bt 0800 800 150... 45 minutes later and 2 bt employees from India that could not help, they put me through to bt infinity division in England. Sharon apologised for the 2 visits that was missed but could not understand why. Sharon put me on hold so she could ring the engineers, 15 minutes later i was told that they would not be coming out today (18th) and she would put a message in there departments diary for some one to ring me on the 19th to explained why and put me on the high priority list.
7.30 pm on the 19th No phone call!!!!! so i rang again 0800 800 150. 20 minutes later and 1 lady from India i got through to the infinity diversion again and asked why no ones have rang me like i was told and promised (Sharon words not mine). Vicky from bt infinity could not believe what had happened to me and was shocked, my activation date is on the 25th and Vicky told me that i should not have had the 2 visits from the engineers until the activation date was completed ( ok £200 notes down the drain for taking 2 days off for no reason) she promised me that some one would ring me tomorrow 21st i told her i have already been feed that line yesterday but she promised they would.
guess what happened...... no phone call....... so after me ringing bt at 7.30pm tonight and finding that the department was closed via a pre recorded message (8pm is the time they close i checked) i tried one more time and got though to a lady that did not have a clue even after reading the notes on the system. she tried to ring the engineers department but got no answer. WHAT A F... JOKE...
I have never had such bad and disorganised customer sevice in my life ( i work in Customer Service myself)
I will be ringing bt back tomorrow in the afternoon to find out if there is anyone that can really help me find out what is happening to my order.
ps. to top it all off my home hub and welcome pack was due today 21st. that did not arrive and i have tracked it. its in isle of man rang the post office and they said it had been sent there by mistake (i live in Chester) now i am worried that if everything goes ahead on the 25th i will not have the home hub in time to start using infinity lol
if you are thinking of ordering infinity good luck you are going to need it after my experience

I feel your pain Bro, had a lot of hassle when I first got infinity, and lately had a bit of hassle before and during the upgrade. There is a serious communication error between various departments at BT and this is something they need to sort out. In my opinion it has lost them a great deal of custom and a great deal of money. As I am from N. Ireland I ended up having to get in touch with my local office in Belfast to sort the problem out and they did it flawlessly without any messing about.
1. Had engineer out regarding slow speed and I suspected it was a Retail server problem, engineer told me full speed was coming into the premises and reported this back to BT and Openreach.
2. BT said there was no problem with the server, sent another engineer, same thing...etc etc...Reported back to Openreach.
3. Openreach said there WAS a problem and that they have now fixed it, guess what...not fixed.
4. Another engineer call out, same thing.
5. This went on and on for 3 weeks
Ended up doing this:
1. a. Contacted local crew in Belfast.
2. a. got a call back the next morning and was told they will not be sending anymore engineers.
3. a. Line fixed within 2 hours of the call, and yes, you guessed it. Server problem all along.
BT needs to stop automatically blaming a lot of the faults on the end user and instead listen to the customer or they would have had this job fixed that same day. Instead they wasted money sending loads of engineers which could have been available for other installations etc.

I just ordered a macbook mc207ll/a online that is running Sow leopard, will I be able to upgrade to yosemite?

I just ordered a macbook mc207ll/a online that is running Sow leopard, will I be able to upgrade to yosemite?

Just make sure you update it to 10.6.8 (the last version of Snow Leopard) once you get it if it isn't running it already. Just go to the  menu and then Software Update. This will give you access to the App Store which is needed to download Yosemite.

I have just ordered a photo book from iPhoto, do I not get an email confirmation?

I have just ordered a photo book from iPhoto but after it generates nothing happens, has it sent? Do I not get an email confirmation?

I solved the problem. Had nothing to do with Mac or iphoto. Problem must be my the internet connection to my provider.
Upload at my office worked without any problem. One problem solved, now i am aware with a lot of discussions with my providers helpdesk ;-)

HT3412 I just ordered and received 2 large Hardcover photo books and one arrived with the inside binding messed up. Do you know how this can get corrected?

Have you tried returning a photo book that has a binding problem? I just ordered 2 large hardcover photobooks and one arrived with the inside binding messed up. Do you know how this can get corrected? They were over $80 and it seems they should not be flawed. I would appreciate any tips. lindajenkins

Contact Apple Support - link at the bottom of every page of these forums
LN

I dropped my mac pro. The disc drive plays but will not record. medium drive error. How hard is it to replace the drive my self. i see screws on the bottom. Could I just order a new internal drive and replace it? Or is it too complicated for the average ?

I dropped my mac pro. The disc drive plays but will not record. medium drive error. How hard is it to replace the drive my self. i see screws on the bottom. Could I just order a new internal drive and replace it? Or is it too complicated for the average person? Would be cheaper to buy an external drive than to replace internal one? Any advice is appreciated

How certain are you the superdrive ONLY is at fault?
That depends on your skill level, if you grew up tearing things apart and putting them together, its absurd how easy it is.
For some however its too daunting. On a general skill level for the "average" person its about a 3 out of 10 in difficulty.
Can you order same? yes.

Had it with Dell, just ordered a Mac Mini

For a number of reasons (that are so boring it will likely kill anyone who reads them so I won't post them here) I am going to throw my 6 month old top of the line Dell XPS in the pool.
I just ordered a Mac Mini and I can't tell you how happy I am. However I was wondering if there is anything I should expect, we warned of when I make the conversion.
Are there any problems I should expect?
How hard is it to get my "Stuff" from a pc to a Mac?
Will I be able to read/use my excel and word files?
Will the Mac work with my Dell monitor? It's a pretty nice monitor 27" inch monitor, and besides the fact that it has the Dell name on it there's nothing wrong with it. I've seen a couple of posts here that people are unable to connect the Mac to a TV through an HDMI port.
After getting the iPhone I knew that I had to make the move to Apple and I can't wait. Any info would be appreciated.
GBA

Welcome!
Most word processing and spreadsheet and photo files could be easily moved by putting them on an inexpensive USB "thumb" or "flash" drive. That's how I would transfer them. Or you could burn them to a CD or DVD on your DELL.
Your Mini should have a trial version of Mac MS Office 2004. It should be able to open most of your PC files, depending on how you saved them. MS will be coming out with a newer Mac version early next year.
A free option that would open just about all of them (and more than Office 2004 can) is NeoOffice ( http://neooffice.org ). That's what I use.
If your Dell monitor has a VGA or DVI port it should work fine, unless it requires a Dual Link card to drive it. What model is your monitor?
The new Minis now come with 1 Gig of RAM which is adequate for OK performance. If you ordered 2 Gig, multi-tasking will be snappier.

I just ordered a macbook air today and need to know if the 128gb SSD is enough space. I presently have a macbook pro and am using only 30gb hard drive space so, the apple rep said 128 is enough as I do not load much pictures or gaming etc. Also is i5 ok.

I just ordered a macbook air today and need to know if the 128gb SSD is enough space. I presently have a macbook pro and am using only 30gb hard drive space so, the apple rep said 128 is enough as I do not load much pictures or gaming etc. Also is i5 ok.

Id choose the I5 yes, depends on what your usage is going to be,
....your question about "128 gig being enough" begs the question for IDEALIZED USE of your macbook AIr
In the case of a Macbook Air with ‘limited’ storage on the SSD, this distinction becomes more important in that in an ever rapidly increasing file-size world, you keep vital large media files, pics, video, PDF collections, music off your SSD and archived on external storage, for sake of the necessary room for your system to have free space to operate, store future applications and general workspace. You should never be put in the position of considering “deleting things” on your macbook SSD in order to ‘make space’.
*Generally, unless you NEED the data at least once every few weeks or once a month,...it really does'nt NEED to be on the SSD of your Macbook Air.
Professionals who create and import very large amounts of data have almost no change in the available space on their computers internal HD because they are constantly archiving data to arrays of external or networked HD.
Or in the case of the consumer this means you keep folders for large imported or created data and you ritually offload and archive this data for safekeeping, not only to safeguard the data in case your macbook has a HD crash, or gets stolen, but importantly in keeping the ‘breathing room’ open for your computer to operate, expand, create files, add applications, for your APPS to create temp files, and for general operation.
Ive got more APPS than any human should have on my 128gig AIR,..(50 or so),....and 10gig of working data, important files etc etc.
Still have 82gig available....... the entire point is that someone shouldnt consider the Air a "storage device" for tons of pics, music, vids, etc.
*Never consider any computer a data storage device at any time under any circumstance, rather a data creation, sending, and manipulation device. Anyone who thinks data is safe on any computer, even copied upon multiple partitions is making a mistake that will, without fail, strike.
For needs of packing around a LOT of "big data" with your Air in its case..., get a nice 1TB HD for $70, or even a 2TB drive not much bigger.
Perfect 2TB HD, very slim, the "little giant" made by Toshiba (have several of these) $119
http://www.amazon.com/Toshiba-Canvio-Connect-Portable-HDTC720XK3C1/dp/B00CGUMS48 /ref=sr_1_4?s=electronics&ie=UTF8&qid=1379182740&sr=1-4&keywords=2tb+toshiba
*This one is the BEST external HD available that money can buy:
$75
HGST Touro Mobile 1TB USB 3.0 External Hard Drive
http://www.amazon.com/HGST-Touro-Mobile-External-HTOLMX3NA10001ABB/dp/B0062FZ2WS /ref=sr_1_1?s=electronics&ie=UTF8&qid=1379185002&sr=1-1&keywords=hitachi+extern a l+hard+drive

How Good is MBP 1.83 I just ordered mine

Hi guys I just ordered my MBP 1.83. I just wont to know your impressions good and bad.
Mine is going to be with me in a month I hope I ship time will improve as I dont know if I can wait that long.
Thank you
Pedja

Thanks for your reply JPADILL. I think that MBP 1.83 is fast enough. I already have G5 tower 2.5 so I will use MBP when I travel. I got my crucial 1GB memory upgrade yesterday another month to wait for MBP.
Thanks again JPADILL for your impressions.
Pedja

HT4528 I just ordered 2 new iPhones from Verizon. Can I purchase Apple Care on them?

I just ordered new iPhones from Verizon. Can I purchase Apple Care on these since I didn't get them directly from Apple?

Yes. See the information here, particularly the "Important Notes":
http://www.apple.com/support/products/iphone.html
Since you haven't yet taken delivery of the iPhones I'm not sure how Apple will handle it.
Regards.

I just ordered an iPad 4 32gb from Amazon but sold by a store called iPadShop. In the customer reviews there were several reports of this store selling used and refurbished iPads as new. How can i verify mine is new and not used when it arrives.?

Ok, first time here, so forgive me if Im repeating the question. I just ordered a NEW iPad 4 32gb from Amazon, but is actually being sold by a seller called "iPadShop". Although this seller got a high approval rating of 4.9 there were several reports of customers receiving used and refurbished iPads but sold as new. Once I receive mine how can I verify it is new. Also, even the ones that were new were purchased by this seller and then resold, which shortened the life of the 1 year warranty offered by Apple..?

If you just ordered it, I suggest you cancel your order as soon as possible. If you can't contact Amazon, call your credit card company and cancel payment on that. Why go through worrying about the ipad you are paying for as new? If it's to save money, then that can be defeated if you get a used or refurbished ipad with a less than full one year warranty. You'll be dealing with the ipad shop's return policy which could mean that once you open it, it's yours, unlike when you buy from Apple you have a full 14 days to return it even if you've opened it.
I looked at Amazon and did not see a price difference. If cost led you to buy from Amazon, what are you saving?
I suggest you buy it directly from Apple. If cost is an issue, consider buying a refurbished ipad from the Apple online Refurbished store. I would not buy a refurbished anything from anywhere but the Apple online refurb store.
The ipad 4 32 gb is $499.00 refurbished - a savings of $100.00 vs. a new one. We bought two ipads last year and one as a gift this year and they have been great!
All ipads sold in the Apple refurb store come with new front and back covers, a brand new battery, a full one year warranty, and in case it matters, come in a new white Apple box like all ipads do. Earphones and charger are also included. You can also get the new Apple Care +, which insures up to three breakages (damaged glass, water damage, etc.) in two years.
Hope this helps.

Just Ordered Infinity 2

Similar Messages

Maybe you are looking for