Just purchased an iPhone5 and can not pair my Plantronics Voyager Pro HD. I can't get a flashing red/blue signal light.
Just purchased an iPhone5 and can not pair my Plantronics Voyager Pro HD. I can't get a flashing red/blue signal light.
Did you press and hold the power button until the LED flashes alternating red/blue - you may have to hold it for quite a few seconds. If the LED is not flashing red/blue, then it is not in pairing mode, and I would then call Plantronics tech support as their manual has nothing else to offer (I have the same headset, but I had no problem pairing with my iPhone 5 when I upgraded from my iPhone 4).
In the USA, call 1-866-363-2583 for Plantronics.
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Thanks.Hey iacobdoc,
Thanks for the question. The following articles provide the most relevant information to your issue:
iOS: Third-party Bluetooth accessories
http://support.apple.com/kb/HT1664
iOS: How to troubleshoot Bluetooth connections
http://support.apple.com/kb/TS4562
Bluetooth disconnects, intermittent connectivity, or unable to find
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- Remove any case, stand, or other accessories from your iOS device and see if performance improves.
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Thanks,
Matt M. -
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it was-the lights were blinking from red to blue indicating that it was in paring mode. Still does not work! any other suggestions? This is really frustrating- my last on paired just fine but they don't work so well when you wash them!!
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I assume that you did not check before buying, if you had you would have seen that your Mac is too old for Airplay Mirroring to work:
Supported Macs
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Help appreciated.Hi Susabella, great to hear. However mine is Plantronics Voyager Pro (no Plus,not sure whether it's different) and my iPad 1 still can't find it (yes my Plantronics was in discoverable mode). I read the tread and it says iPad 1 doesn't support HFP 1.5.
http://support.apple.com/kb/ht3647
may be that's the reasons. Thks for you reply too. -
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