Just purchased Lightroom (stand alone) and asks for a previous serial number. I don't have one only an students version of photoshop for which I can't find the serial number
Just purchased Lightroom (stand alone) and asks for a previous serial number. I don't have one only an students version of photoshop for which I can't find the serial number
If it is asking for a serial number for a previous version then you purchased an upgrade version rather than a standalone version. You should be able to determine this based on the price you paid. If you do not own an earlier version then you need to purchase a full version rather than an upgrade. If you did purchase a full version but acquired an upgrade version then you will need to acquire the full version.
Contact Adobe support thru chat to help get resolution...
Get help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
Similar Messages
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Where can I find the serial key for my creative cloud academic membership?
I installed after effects with creative cloud login-ed with my academic membership ID. But when I try to start the application of after effects, there comes a dialog ask me to activate the software with serial key, WHY? I have never faced this problem on other adobe application.
Where can I find the serial key of my academic membership?Hi Yuki,
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Same issue also has been discussed in the below mentioned links.
Re: Where is the serial number for Creative Cloud membership?
Creative Cloud applications ask for serial number
Let me know if it helps.
Thanks!
Eshant -
Lightroom 5 can't find the serial number
Hi there! I have a problem with installation Lightroom 5. I've bought the creative cloud. No problems with photoshop. But I can't find the serial number for Lightroom. there are no products in my account and no series numbers. I tried to log in to Licensing Web Site but there was an error. I don't know what to do.
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
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I just bought a new Ipad mini a while ago, and created a new apple ID *********** , I can't download anything on apps store, it keeps on asking for a credit card but I don't have one. Can I create an account without a credit card?
<Edited by Host>Read this:
iTunes Store: Accepted forms of payment
It is the same for the app store. You are required to have some sort of payment method in the record.
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You need to buy Snow Leopard from the online Apple Store. You don't need Mountain Lion.
(85170) -
I am being asked for a serial number for a software update for aperture.I bought this from the app store and can't find the serial number.any ideas?
What exactly does the dialog widow say? Can you show us a screen shot?
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I subscribed online and now want to cancel my product and receive a full refund. where can I find the registration number asked for on the refund page.
Hi rosemarym,
Is it the ExportPDF subscription that you want to cancel? If so, please see Cancel your membership or subscription | Acrobat, Acrobat.com online services. There is no registration number associated with a subscription (your Adobe ID acts as verification).
If you're still having trouble unsubscribing, please let me know and I can help you take care of it.
Best,
Sara -
I don't know if this is the right place to ask this, but the website recommend I ask here. I bought the CS4 when I bought my macbook pro in when I was in college. I remember there being 2 serial numbers, so I could install to one other computer. That macbook pro finally died, and now I have a new mac which I am trying to re-install the creative suite on, only I can't find the serial number. The two stickers on the back of the CS4 box (which i thought were the serial numbers) don't look like that they're asking for, and the website listed on the inside of the box for me to register to doesn't recognize my e-mail (which hasn't changed since buying CS4). Any idea where I could find the serial number?
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html -
I just bought photoshop elements 13 last night. Today I am watching tutorial videos to show me how to use it, but the videos are showing me things I don't have. Asking me to click on tabs i don't have. Why is this? Is there another way I can learn? Or is my download messed up and not giving me everything I need?
Got a link showing us which video tutorials you're watching and examples of what's missing in your software?
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What do I do if I can not find the serial number for lightroom?
What do I do if I can not find the serial number for lightroom?
If youv'e already registered it, the My products and services page should have your serial number.
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In which table can I find the name and surname for a username ?
Hello,
I search the table with the master data of users. Specially I search the table where I can find the
name, surname for a user.
In which table can I find the name and surname for a username ?
Thanx in AdvanceHello everybody,
thank you for the helpful informations.
thank you very much
with kind regards
cetoman -
I want to install on my other computer the "creative suite 6" and I can't find the serial number.
For some reason, there is no sticker on the cover of the disc.
I think I bought it at 2012.
What should Ido?
HagarTo locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html -
I can't turn on my ipod or do anything with it. It's refurbished and I can't find the serial number so I don't know what to do. ANy suggestions? Thank you
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
1 month ago I Downloaded a trial version. Today I have downloaded the program with the serial number, now I'm doing the istallation he asks me the serial number, I put it and he tells me that I need also the serial number of the previous version. How can I find the serial number of the trial version?
What program, and did you buy the UPGRADE version, or the FULL version?
Your description indicates that you bought an upgrade version... which requires proof of a previous version to install
So, if you had A and you bought A+ you need to provide your A serial number during install so A+ knows you are legal -
Hello, i`ve bought a Lightroom 5 DVD by Amazon, but now i can`t find the serial number for registration. It`s not on the back of the DVD cover. Where can i find it?
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
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