Just received my iPod, now I have to send it back for repair. What?!?!?!?!?
I just received my iPod today. It isn't working correctly. I called tech support and they said send it in for repair and it'll be back in about 2 weeks. What? I just got it today. Shouldn't they just send me another one? Am I being unreasonable?
I don't think that you're being unreasonable but I also don't think you'll get anywhere. I don't object to such an inconvenience if a problem occurs after purchase. However, I have a serious issue with having been sold a defective product.
Good luck!
Similar Messages
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I have two games tribez and tribez and Castle. As my new iPad air has a cracked screen I have to send it back for repair. I have to do a reset and restore backup when I get it back. Is there any way to back up above games. On tribez I have reached level 99 and will be annoying to starts again.
Do you have a computer with iTunes on it that you have associated the iPad with?
If the answer is yes, simply set iTunes up to back up the device locally, fully sync the apps, photos, movies, etc. A copy of everything, including the config of the device and all your settings (scores) will be made on the computer's drive. This even includes a backup copy of all the apps. When you get the replacement device (probably a refurbished blank unit), a Restore from that backup will totally reconstruct what you have today.
If the answer is no, you will have quite a bit more work to do in order to get back to the original state that the iGadget is currently in (minus the crack). -
I have just received my Ipod Nano 7th Generation and would like to know how to download music and music videos to it. I have downloaded the Itunes application to my Pc which is not a Mac
See this -> http://support.apple.com/kb/HT1386
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I just purchased harry potter and the deathly hallows digital copy but i just synced my ipod and its not there. i went back to get the copy again and its says the code can only be used once. I dont have the movie and now i cant get it at all. i paid for it when i bought the movie but now i dont own it at all. i feel cheated, somebody please help!
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I have just received an email saying i have downloaded an app from another device.
This wasn't me, i have changed my password.
What do i do now?Hi stirling r,
I have always been very weary of fake emails and can easily spot the ones that get through the spam filters but for the first time in my 25 plus years memory of using email, I though a fake email was genuine.
Ok, granted the email was supposedly from Apple so there's an implied level of trust there and I had updated my Apple ID details hours before, but it was only after doing a double take at the url link in the email I realised it was fake. It was pointing to an IP address (http://104.145.233.95/..etc) and not the usual https://www.apple.com/..etc.
I just wandered how may Apple users, especially new ones would have unwittingly compromised their Apple ID details by this scam. I would love to see Apple doing more to make its users aware of scams directed at them.
Hope this helps someone!
Identifying fraudulent "phishing" email
Regards,
Dee -
IIve just received my ipod and ....
Hi all,
I've just received my ipod and ..it's doesn't work.
I have conected my ipod to my pc and then on the screen appears " dot not disconnect". And I can do nothing on my ipod,there is non response.
Is it because ipod is charging? I connect my ipod 2h30 ago...and energy isn't full? is it normal?
thanks in advancehi!
I'm back, I've resolve my probleme and I'm a stupid boy....
I was so hurry to take my ipod that I don't see i need itunes... I've juste seen it when i closed my pc and read carefully the guideline
so youre rigth it was itunes the solutions...
thanks!!
sorry for this stupid question ^_^ -
i recently got my ipod replaced and i have its serial number. now i used to play a game on it which requires me to have its UDID for account transfer so how do i get its UDID when i dont have the ipod now. i have a new one now.
I would try contacting Apple.
http://www.apple.com/support/ipodtouch/contact/ -
Just replaced my Superdirve, now I have a major problem! Help please!
I was having lots of trouble with my factory fitted Matshita drive, it would only burn DVD's at 2x regardlesss of what the disc said. After a lot of research I finally purchased a Pioneer K05 the other day and fitted it last night along with some extra memory. I started the computer up biting my fingernails and all was well. I went to system profiler and it was recognised in there along with the "supported/shipped" statement which gave me confidence. My problems started when I put my first DVD film in. There is a terrible scraping noise coming from within the drive?? It does read the disc correctly, the only way I can describe it is that it sounds like 2 things-
1. It either has a loose part inside or
2. It has some sort of vibration problem because of my fitting.
To be totally honest now I did not have the correct Torx screwdriver for the job so I removed and replaced them with a small pair of electrical pliers so I'm guessing they will not be in as tight as before, could this be the problem? I know it could just be a faulty drive but before I send it back I would liked to have covered all my options. I am off in to town now to get the correct Torx set so upon my return any help comments can be met with a person who actually has the correct tools! lol
Thanks in advance for any info regarding this, I'm sure you can all understand how frustrated I am.
gilford
iMac G5 Mac OS X (10.4.5)
iMac G5 Mac OS X (10.4.2)
iMac G5 Mac OS X (10.4.2)Well I've bought the right torx set and its still the same. I have now replaced the Matshita and that sounds perfect. I have contacted the supplier of the Pioneer and they are going to give me a replacement. It MUST have been the drive, I replaced the Matshita back exactly the same and it is fine??
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I just updated to IOS7, now when I am sending a text the letters and words have a delay so I dont see them for a few seconds
I HAVE RESOLVED THIS!! The problem was that I was signed in to iCloud on my iphone with an old Apple ID and using a different Apple ID on my pc. I signed out of iCloud on my phone, then re-signed in with the same id as the iCloud on my pc. Presto chango. All is well.
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I just received a iPod Touch 5th generation for xmas and it acts like it is locked, when you slide the slider it says unlock button and nothing happens. Can't slide the power off either. It tells you the time, unlock button, power off button but nothing happens. Voice just tells you the unlock button, time, poweroff button.
Please help also itunes says I need to enter on iPod the passcode to reset to factory. I can't get it open to enter passcode, slider doesn't work. It is one day old and this happen xmas afternoon. PLEASE Help someoneTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My daughter has an iPod Nano but just received an iPod Touch 5G but iTunes won't recognise the new device. What can we do?
iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows
You need iTunes 11.1 or later on the computer.
Does the iPod charge? -
I just received my new macbook pro with 16gb, 2.3 GHZ & for some reason I get a message stating that I do not have the system requirements. Help?
What are you trying to do? If you have a brand new machine, you don't need to download and install Mavericks. You already have it.
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I just received photoshop elements 10 that I bought used thru Ebay, for my OSX Mac 10.5.8. I put the discs in my computer and nothing happens to help me download it. Can anyone help me with this instillation challenge?
Does your mac have an intel processor or PowerPC processor?
System requirements | Adobe Photoshop Elements
Did you insert the disk that is labeled mac os?
After you insert the disk, it should show on your desktop.
If you double click on the the disk icon on the desktop, does anything happen?
more info about the included disks:
FAQ: Installing Elements 10, or What do all these disks do? -
ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??
- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes -
My photos always seem to look darker in photoshop elements than when I view them in windows photo viewer - and now I have purchased the annual contract for photography cloud they look exactly the same in PS CC6 as they do in photo viewer - but I still use PS Elements 12 for some tasks and they still appear slightly darker in there - any ideas? - Regards Robert
My photos always seem to look darker in photoshop elements than when I view them in windows photo viewer - and now I have purchased the annual contract for photography cloud they look exactly the same in PS CC6 as they do in photo viewer - but I still use PS Elements 12 for some tasks and they still appear slightly darker in there - any ideas? - Regards Robert
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