Just upgraded to 10.7 - cannot play movies or TV programs - iTunes freezes and Windows states iTunes has stopped working and kicks me out - play audio OK, store and synching to devices OK.
Running Windows Vista Home Premium - Service Pack2
iTunes has always worked beautifully - opened it yesterday and said upgrade was available so I did and upgrade seemed to be successful - no errors and program launches and all my music, TV programs, Movies, etc, were there. Audio works well. Tonight I tried to play a movie and got the Windows iTunes has stopped working and searching for solution (which there is none) and closing the warning box closes iTunes. iTunes used to launch a "separate" black window for my movies/TV - I seemed to get a black background before everything freezes. Not happy. Thanks for any help - I tried to upgrade quicktime just to make sure it wasn't lagging behind the iTunes upgrade but that didn't help.
Let's try the following user tip with that:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows
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Please first take a check with the other Players and see if they could play the MP4 file normally. If it can't be played, which means it might be corrupted. You may ask at the Bandicam side, or save the files again.
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Open the Windows Media Player Settings troubleshooter
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Or you may try to turn Windows Features on or off to reset Windows Media Player:
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More reference:
What happens if I turn off Windows Media Player?
Best regards
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TechNet Community Support -
I rented a movie on iTunes and, really annoyingly, it has stopped 30 minutes before the end. Any suggestions? And how do I go about getting a refund? Thanks so much for any suggestions.
Hi alefiya,
Welcome to the Support Communities! It sounds like the movie didn't completely download. This link will get you in contact with the iTunes Support Team. They will be able to review your account with you:
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Hi juderocks14,
Please first take a check with the other Players and see if they could play the MP4 file normally. If it can't be played, which means it might be corrupted. You may ask at the Bandicam side, or save the files again.
If issue insists, take a try with the Troubleshooter (For Windows 7, 8 and 8.1):
Open the Windows Media Player Settings troubleshooter
Fix Windows Media Player video, and other media or library issues
Or you may try to turn Windows Features on or off to reset Windows Media Player:
Turn Windows features on or off (Before turn it on again, please remember to reboot first)
More reference:
What happens if I turn off Windows Media Player?
Best regards
Michael Shao
TechNet Community Support -
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I am a newspaper copy editor and use Firefox to work from home. I use the SCC mediaserver to crop photos and place them in the JazBox system, which includes Adobe InCopy and InDesign. For some reason, the crop function is not working on the SCC when I go on it in Firefox, although it's working in Internet Explorer, which is much slower. I didn't have this problem until I installed a Firefox update today. What can I do?
Try to update to Firefox 8.0.1
You can find the latest Firefox release here:
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*https://support.mozilla.com/kb/Safe+Mode -
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You will need a boot disk for Mountain Lion. After downloading the Mountain Lion installer, the easiest way to create a boot disk is to use a slick little app called DiskMaker X, which you can get here: http://liondiskmaker.com Next you will need a USB flash drive of at least 8GB in size. Install and run DiskMaker X, plug in your flash drive, and follow the prompts. In just a few clicks, your boot drive will be easily created.
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After completing the OS install, install your copy of Vectorworks, copy and move whatever files you need to from Mavericks, and you are in business. To boot from either OS, simply press the option key and select OS 10.8.5 when you need to work in Vectorkorks, or OS 10.9 for all your other tasks. Switching back and forth isn’t as advantageous as otherwise, but it is the best way to run Vectorworks without upgrading for the $1,500 or so that would be required otherwise. -
I have just upgraded to the latest version of OSX as invited by Apple. Since then iTunes will not play and my volume controls have stopped working - in Preferences the sound controller is not able to find any input or output devices. What is going on?
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
There will be no audio output in safe mode. The question to be answered by the test is whether any devices are listed in the Sound preference pane. After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
Trying to play amovie just downloaded. Keep getting "Itunes has stopped working" message.
Trying to play a movie just downloaded. Keep getting "I tunes has stopped working" message. Any suggestions for fixing this?
Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
I've rented a movie from iTunes on my PC but every time i try to play it, a notification appears saying that iTunes has stopped working and it closes the program...how do I fix this???
Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
I just upgraded my iPhone 4s to iOS 6 but now it isn't compatible with my itunes 10.6 please help?
I just upgraded my iPhone 4s to iOS 6 but now it isn't compatible with my itunes 10.6. I have tried to download itunes 10.7 however my macbook is only 10.5.8 so I can't. So now I can't connect my iPhone to my itunes, what should I do?
Hi guyz just fixed mine just now, I used an app named iREB please refer to the below link. Make sure youre iphone is plugged in to your USB then launch the app as admin. As soon as the app is running go to the "Recovery Mode Loop Fixer" tab & hit the "Set Auto-Boot True (Fixes 1015 errors / Recovery Loops). It will restart your iPhone in just a moment & get you back to your homescreen.
I hope this will help those whos undergoing this horrifying iPhone problem.
Just additional info.
Issue: Stucked with USB & Itunes Logo during upgrade attempt to iOS 6.0
Iphone 4S (iOS 5.1.1.(9B206)
32 GB
Official Factory Unlock
PC-Win 7 Home Premium 64bit
iREB Download Link:
http://www.yourtechinfo.com/2012/05/how-to-fix-recovery-mode-loop-or-itunes.html #Downloads: -
After upgrading to version 11.0.4.4 I get a "Itunes has stopped working" message when I try to start a movie on my PC. I have updated Quick time and previous version of Itunes worked great.
One thing is for sure, and that is if the only page i visit is the Google homepage (not logged in) or this site (mozilla forum), the problem does not occur, ever. I can't make it happen.
If i visit yahoo.com (not logged in) (or ighome.com, logged in), as examples, it happens every time. -
I have just upgraded from Windows XP to Windows 7 and then reinstalled CS4 (purchased a couple of years back and paid for) then input the unique code number. Now I get an error msg that says "Licencing has stopped working". What do I need to do?
Hello Carole,
Please try the steps mentioned in the link below:
Error "Licensing has stopped working" | Windows
Thanks
Alisha -
i cannot play my videos or shows on itunes any more. i get the message saying "windows can check online for a solution to the problem" " i tunes has stopped working"
Hi marymike,
The crash signature is simalr to that mentioned in the thread: https://forums.adobe.com/thread/644139
Please try the suggested steps mentioned and check.
Regards,
Rave -
ITunes has stopped working. Can play songs, but cannot access store. What do I do?
iTunes has stopped working. Can play songs, but cannot access store. What do I do?
Hello there, Ellen317.
The following Knowledge Base article provides some great in-depth steps for troubleshooting your issue. Start with the section titled Troubleshoot issues in Windows:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro
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