Just upgraded to 7.6.2 and can't play video!

I just upgraded to iTunes 7.6.2 (I was told I had to do so in order to play a recently downloaded TV show) and now NONE of my videos will play. All that shows is a gray screen. It still plays through the length of the video (for example, it plays a gray screen for 21 minutes for a TV show). I haven't had a problem playing any of these videos in the past. I've tried restarting my computer and checking for more iTunes updates, but nothing seems to work. Help??

I had the same problem after upgrading to 7.6.2. Disabling Direct3D and DirectX in Quick Time as per the support article below solved the problem:
http://support.apple.com/kb/TS1386

Similar Messages

I just upgraded to Mac OSX Lion and can't attach documents to my hotmail. Can anyone help?

I just upgraded to Mac OSX Lion and can't attach documents to my hotmail. Can anyone help?

Hi there,
Over the last few days, this issue has been driving me up the wall too!
I downloaded Lion OS a few months ago, but it was only until a few days ago did i attempt to logon to Hotmail to check my account & send an email with an attachment.
Normally i use the MAC Mail app, which is synchronised to my hotmail account.
Anyway, I'm not sure whether the Lion OS is the root cause of the issue, however after much digging around on various forums - the issue for me was resolved by downloading the latest version of Microsoft Silverlight 5 (www.microsoft.com/silverlight). Its a free download....

Just upgraded to Photoshop CC 2014 and it's playing havoc with my work flow.

I've just upgraded to Photoshop CC 2014 and it's playing havoc with my work flow.
i) From LR5.5, when I click edit with "Photoshop CC 2014" - it opens PS CC 2014 but doesn;t open the image
ii) Whenever I try and use Nik Viveza it crashes PS CC 2014 when applying the changes from viveza. I've checked that I have the latest version of Nik software. It was working fine PS CC
I'm now going back to CC until these can be resolved.
Thanks
Chris

I was going to reply that I have multiple monitors and have had zero problems with Viveza used with PS CC 2014. Then I realized two things. One I didn't know if the OP was on windows or the Mac and, two, if the Mac was it a Big Cat or geographic system. The display characteristics differ greatly between the three systems.
It sure would be nice to have a one line signature specifying the poster's system available for use on this board.
Late 2012 i7 27 inch iMac with 32 GB RAM, 3 TB Fusion, OS X 10.9.3, 2nd monitor is Apple Thunderbolt.

Flash Player 11.6.602.180 installed on Win 7 with IE and can never play videos from

Hi, I installed Flash Player 11.6.602.180 installed on Win 7 with IE and can never play videos from this site http://w3.newsmax.com/newsletters/uwr/video_hyman.cfm?s=al&promo_code=12CF6-1
any idea what this site is looking for ? thanks bill m

What do you see instead of the expected Flash content?

I just upgraded from PSE8 to 11 and can't find my catalog to convert.

I just upgraded from PSE 8 to 11 and can't find my catalog to convert. I watched the Manage My Catalog instruction video, but my old catalog doesn't show in the box. When I browse the DATA1 and DATA11 files in my PSE 8 folder the dialog box does not recognize them as catalogs. I assume the catalog is one of these file, since they contain over 16,000 entries, which is how many photos I had in PSE8.
What am I missing? How do I find and convert my old catalog?

Sometimes catalog conversion fails. It’s often a question of needing full permission settings and the easiest way to make it work is as an administrator directly from the desktop which bypasses the welcome screen background processes.
Make a shortcut for organizer as follows:
On Windows right-click anywhere on the desktop and choose New >> Shortcut
Browse to Computer OS C:
Find the PSE Organizer application in Program Files or Program Files (x86) on Windows 7 - 64 bit.
C: >> Program Files (x86) >> Adobe >> Elements 11 Organizer
Within the Elements 11 Organizer folder find the application PhotoshopElementsOrganizer (not Photoshop Elements 11.0)
Select (highlight) PhotoshopElementsOrganizer and click Next
Then click Finish.
Now right-click on your new desktop icon and choose “Run As Administrator” Then authorize by clicking yes in the User Account Control dialog.
From the Organizer menu click:
File >> Manage Catalogs
Then click the “Convert” button
Select your desired catalog from the list of previous versions of PSE to highlight it then click the “Convert” button down below it
You should receive a message when the conversion has been successfully completed and your earlier catalog will be automatically re-named. Choose the new name from the list and click the “Open“ button and you are good to go.

Upgraded to Itunes 6.01 and can't play songs

I updated to Itunes 6.01 and now I can't play any music be it the music store or my ipod. I did the troubleshooting for windows xp and it still doesn't work. Please help!

yes, i have the same problem after upgrading to 6.0.1.3.
Not only will the songs not play, but the scroll bars disappeared from itunes (just a black space there now), and when I go to the itunes store, anywhere where there is a graphic I see a broken chain link symbol.
I have changed compatibility and uninstalled and reinstalled several times but nothing is working.

No sound and can not play videos

Have no sound on my iPad and it will not allow me to play video clips.

Try this:
1. Close all inactive apps. Double-click the Home button and hold apps in the Task Bar down until they all wiggle then tap the minus sign to close apps. Tap the home button to return to Home screen.
2. Hold the Sleep/Wake and Home button down until you see the Apple Logo.

I've just upgraded to OS X Lion and can no longer access Power PC documents. Will iWork 08 open them?s

Havig upgraded to OS X lion I have lost access to Power PC documents. Will iWork be able to open them?

Documents are not "PowerPC" or "Intel" or even "AMD"
Depending on what file format the documents are, you may find various programs that can open and edit them. But, without knowing what kind of documents they are, I'd have to guess if any of the iWork suite could open them. Pages can open Word .doc and .docx files. Numbers can open Excel .xls and .xlsx files. Keynote can open Powerpoint .ppt .pptx files. I don't know if they can open Appleworks documents, but I think I've seen positive remarks about that.

Windows 7 64 bit: I just upgraded Firefox to 7.1 , I can't watch video on youtube, video freezes, then the browser freezes. I right click on the icon showing the page is open on the taskbar & click close then cancel, it starts then freezes again?

When I watch any video on youtube, every video first starts with short freezes then freezes the Firefox 7.1 Browser window. I have to right click on the icon that shows the browser is open on the taskbar at the bottom of windows and then click on close& cancel to get it to start working again. Also, on any site, I am having problems with links & functions that suddenly stop working, site connections being dropped frequently for no reason, my Modem is stable & internet shows connected. On facebook when I click a button(photos) it doesn't work, in Amazon I click on "submit" and the button stops functioning, in yahoo mail I can click on a button to "send" mail and it won't work. I can open them in IE9 or Chrome but not in Firefox. I have tried disabling all plugins.I also have tried disabling all but flash and still the problems persist. I have uninstalled and reinstalled FF.

Command + R *should* take it to a recovery console. Command + Option + P + R resets the PRAM, but that doesn't sound like your fix.If all of your buttons are working fine on OSX side, I would ignore PRAM / NVRAM / SMC reset tricks, since these are tested as working fine.
I would say you should probably reinstall the drivers for bootcamp. I tried this with 5 in Windows 8 and it gives you an option to repair. The reason I say this is because the UI isn't showing up, which means that it's using another driver.
If this doesn't work, go into device manager and then roll back to your previous settings.
One more thing comes to mind. Do you ever use Parallels or VMWare to load your bootcamp partition? They have their own driver packages which can cause some unwanted behavior when using windows natively.
One last thing you can do is try to by-pass the GUI powerplan entirely. You can use the Powercfg command, which, as it happens, has instructions on how to forcefully set the brightness values. You probably won't be able to make it through these instructions since you will get an error at some point, but that will give us more diagnostic information.
Good luck!

HT4623 I just upgrade to the new system and I can not see or use itunes on my iPone 5 or iPad. How do I fix this?

I Just upgrades to the new system and can not see or use itunes on my iPhone or iPad, please help?

Easy,
Restart your PC, then restart your iPhone/iPad. Then once your computer reboots, connect the devices using the USB cable.
Let me know!
C

I just upgraded to OS X Lion and now I can't open the application Adobe ImageReady CS because PowerPC applications are no longer supported. Is there anything I can do to fix this?

I just upgraded to OS X Lion and now I can't open the application Adobe ImageReady CS because PowerPC applications are no longer supported. Is there anything I can do to fix this?

There is no fix. It simply means that the software is outdated. Adobe would need to release a newer non-PPC version that supports Lion. They may have done that already, I don't know.

How to fix EXC_BAD_ACCESS error? I just upgraded to 10.7.5 and now I can't open any MS Word documents

How to fix EXC_BAD_ACCESS error? I just upgraded to 10.7.5 and now I can't open any MS Word documents.
I get this error message every time:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-05-28 02:28:42 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.4.130416
Crashed Module Name: Microsoft Word
Crashed Module Version: 14.3.4.130416
Crashed Module Offset: 0x00938638
Blame Module Name: Microsoft Word
Blame Module Version: 14.3.4.130416
Blame Module Offset: 0x00938638
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
I tried to remove the plist files, but it hasn't worked! Please help!

What version of Microsoft Office for Mac do you have?
Pete

I just upgraded to 10.7.3 and now I can't install any applications.

I just upgraded to 10.7.3 and now I can't install any applications. Everything else in the OS and in applications seems to work OK. After the installers ask for the system password, they do nothing. I doesn't hang; it just won't proceed any further in the install process. I can press the back button and it seems to do that just fine. I repaired the disk permissions, but to no avail.
After I installed 10.7.3, I tried to install an updater that was listed as being recommended for Time Machine users. That was the first time I tried to launch an installer of any sort and it did the same as above. I've gathered since then that the update wasn't necessary and was already included in the 10.7.3 I loaded today.
Any hints?

I'm having a similar problem after installing 10.7.3 and the Messages beta. I've unistalled Mesages with little bit of trouble.. Linc, I followed the step given in your final post any help would be appreciated.
A screenshot of my actual error. I get this error not just for Flash, but also Handbrake. I receieve th error even when I try using a programs automatic update. However, not suprisingly I do not get the message when using Apple's software update.
Step 1 results
com.symantec.kext.internetSecurity (1.3.2f5)
com.symantec.kext.ips (3.2f8)
com.cisco.nke.ipsec (2.0.1)
com.symantec.kext.SymAPComm (11.1.2f17)
Step 2 results
org.macosforge.xquartz.privileged_startx
com.symantec.symSchedDaemon.plist
com.symantec.symdaemon
com.symantec.sharedsettings
com.symantec.Sched501-2.plist
com.symantec.Sched501-1.plist
com.symantec.navapdaemonsl
com.symantec.navapd
com.symantec.MissedTasks.plist
com.symantec.diskMountNotify.plist
com.symantec.avscandaemon
com.micromat.TechToolProDaemon
com.google.keystone.daemon
com.bombich.ccc
Step 3 result
org.macosforge.xquartz.startx
com.symantec.uiagent.application
com.prosofteng.DGMonitor
com.micromat.TechToolProAgent
com.google.keystone.root.agent
com.google.Chrome.framework.service_process/Users/damian/Library/Application_Sup port/Google/Chrome
com.ecamm.printopia
com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109
Step 4 result
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
Adobe AIR.framework
AudioMixEngine.framework
Frameworks
NyxAudioAnalysis.framework
PluginManager.framework
R.framework
TSLicense.framework
cisco-vpnclient.framework
iLifeFaceRecognition.framework
iLifeKit.framework
iLifePageLayout.framework
iLifeSQLAccess.framework
iLifeSlideshow.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
.DS_Store
Flash Player.plugin
Flip4Mac WMV Plugin.plugin
Google Earth Web Plug-in.plugin
JavaAppletPlugin.plugin
OfficeLiveBrowserPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
RealPlayer Plugin.plugin
Silverlight.plugin
Unity Web Player.plugin
Unused
flashplayer.xpt
googletalkbrowserplugin.plugin
iPhotoPhotocast.plugin
npgtpo3dautoplugin.plugin
nsIQTScriptablePlugin.xpt
/Library/Keyboard Layouts:
/Library/LaunchAgents:
com.google.keystone.agent.plist
com.micromat.TechToolProAgent.plist
com.prosofteng.DGMonitor.plist
com.symantec.uiagent.application.plist
org.macosforge.xquartz.startx.plist
/Library/LaunchDaemons:
com.apple.remotepairtool.plist
com.bombich.ccc.plist
com.google.keystone.daemon.plist
com.micromat.TechToolProDaemon.plist
com.symantec.MissedTasks.plist
com.symantec.Sched501-1.plist
com.symantec.Sched501-2.plist
com.symantec.avscandaemon.plist
com.symantec.diskMountNotify.plist
com.symantec.navapd.plist
com.symantec.navapdaemonsl.plist
com.symantec.sharedsettings.plist
com.symantec.symSchedDaemon.plist
com.symantec.symdaemon.plist
org.macosforge.xquartz.privileged_startx.plist
/Library/PreferencePanes:
Flash Player.prefPane
Flip4Mac WMV.prefPane
SymantecQuickMenu.prefPane
TechTool Protection.prefPane
/Library/PrivateFrameworks:
SymAVScan.framework
SymAppKitAdditions.framework
SymBase.framework
SymDaemon.framework
SymIPS.framework
SymIR.framework
SymInternetSecurity.framework
SymScheduler.framework
SymSharedSettings.framework
SymSubmission.framework
SymUIAgent.framework
SymUIAgentUI.framework
/Library/PrivilegedHelperTools:
com.bombich.ccc
/Library/QuickLook:
GBQLGenerator.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
Flip4Mac WMV Advanced.component
Flip4Mac WMV Export.component
Flip4Mac WMV Import.component
Google Camera Adapter 0.component
Google Camera Adapter 1.component
/Library/ScriptingAdditions:
/Library/Spotlight:
GBSpotlightImporter.mdimporter
LogicPro.mdimporter
Microsoft Office.mdimporter
iWork.mdimporter
/Library/StartupItems:
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
Library/Address Book Plug-Ins:
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Fonts:
Library/Input Methods:
.localized
Library/Internet Plug-Ins:
Google Earth Web Plug-in.plugin
WebEx.plugin
fbplugin_1_0_3.plugin
Library/Keyboard Layouts:
Library/LaunchAgents:
com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.E9E876AD-F4B4-43BE-A4F2-EC7 33492E799.plist
com.ecamm.printopia.plist
com.google.Chrome.framework.plist
Library/PreferencePanes:
Printopia.prefPane
Step 5 result
AdobeResourceSynchronizer, iTunesHelper, Air Video Server

I have just upgraded to 10.6.7, and was browing the App. Store, I selected a product and it started to download, I cancelled the download, but it still registers in my purchases list, have I purchased that appl. and how can I cancel the purchase?

I have just upgraded to 10.6.7, and was browing the App. Store, I selected a product by mistake and it started to download, I cancelled the download, but it still registers in my purchases list, have I purchased that appl.? and how can I cancel the purchase in my purchases list?

I think that as soon as you click "Buy" and type in your details, the iTunes server is alerted that you have bought the item, even if it hasn't downloaded. Your "purchased" list is based on your account and not your computer so I'm afraid even if you haven't completed the download, you will be charged for it (but if you do now download it, you won't be charged again). This also means that you can't remove items from the purchased list.
Glad to be of help (I hope),
Jonathan

I just upgraded to the iPhone 6 and before I delete my old phone, I want to make sure all my photos were in icloud, but I can't find them anywhere. Why? I know it may take weeks to download my 14,000 pics, but I want to make sure they're there.

I just upgraded to the iPhone 6 and before I delete my old phone, I want to make sure all my photos were in icloud, but I can't find them anywhere. Why? I know it may take weeks to download my 14,000 pics, but I want to make sure they're there.

Extract the photos from the phone to your computer like you would with any other digital camera.
PhotoStream is NOT permanent storage and iCloud photos is in beta, meaning it's not fully cooked yet and you may lose data stored in it.

Just upgraded to 7.6.2 and can't play video!

Similar Messages

Maybe you are looking for