KADMPopupControlType styles not applying

Hi,
I am trying to get the effect of the Stroke or Opacity items on the control dialog - clickable text to open a dialog.
I've looked into their construction and the items are ADMPopupControlType with a style of kADMActiveLabelPopupControlStyle. I tried creating one of these and it will set the style in code and when I get style it will return the right numbers, but no matter which style I try, in Illustrator it always looks like a text edit box with a right-arrow button. It doesn't seem to take changes in the dialog style, either - tried setting that to dial and got the default slider anyway.
I have been looking through the documentation for a clue as to why the appearance doesn't change. I've tried invalidating and updating after setting the style, but it seems to do nothing.
Does anybody have any experience with ADMPopupControlType styles or any idea why a style would not be applied?
Any help is much appreciated!
Thanks.

Thanks for the help. I've read many of Peter's tutorials this morning, and I will definitely import Word docs the correct way the next time I do this. I'm starting to think that RoboHelp is very complicated, but I will continue to learn with the trial version to see if it's the tool I want to use.
But for now, I have decided not to attempt importing again at this time, but rather, since I have all my content and images saved in various folders, I am just going to input my online help manually and import the images - time is of the essence here and I can't afford any more errors on my part as a novice.
I would just like to know if you can provide me information on these questions:
With only one css in my online help (default.css), how come I can't change/add a style in the css and have it apply to the content? Is there an intermediary step? I have, for ex, created a new style in the css called bodytext with 12pt Arial, double line spacing. I then highlight the text in the content I want to have that style, then double click on bodytext in the Style and Formatting pane. It does not work. What I have to do is manually change the style of the text in the Design Editor every time.
When inserting my png files, why does RoboHelp display them at a much smaller size in the browser (IE10)?
Thanks again gentlemen. Sorry to be so new at this, but I am trying to learn as quickly as I can.
Cheers!

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