как аннулировать подписку на Creative Cloud Student and Teacher Edition (one-year)
Достаточно ли письма на и-мэйл техподдержки с просьбой об аннулировании?
Hi Ashley,
If you are still a Teacher or and student, you are eligible to purchse student and teacher edition for creative cloud.
Creative Cloud pricing and membership plans | Adobe Creative Cloud
Thanks,
Atul Saini
Similar Messages
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I received a redemption code for Adobe Creative Cloud for ETLA from my school and signed up with the redemption code but now it is saying that I only have Online Creative Cloud Student and Teacher edition (one-year). What can I do to change it to the Adobe Creative Cloud for ETLA that I need for my college courses.
I do not understand your issue, ETLA is just a educational form of CC, you have redeemed CC using redemption code on Jan 20, 2015, it valid for an year.
Are you talking about how to use it offline as desktop app, then you can use the CC without internet for up-to 90 days, you need to log in once in 90 days to keep the CC active.
Hope this answers your question.
Regards
Rajshree -
How do I update my Creative Cloud Student and Teacher Edition (one-year) now that I am no longer a student? It is about to expire and I need to continue working on Photoshop and InDesign, among others. Is there a way for me to update my package, and if not, what should I do to keep my CC running? Thank you.
Hello jeannelouise,
first I'll use the conditions in German language:
"Frage: Können Schüler/Studierende oder Lehrkräfte die Student and Teacher Editions nach dem Abschluss bzw. nach dem Ausscheiden weiterverwenden?
Antwort: Ja. Jede berechtigte Person kann eine Adobe Student and Teacher Edition weiterverwenden. Die Adobe Creative Cloud kann für die Dauer des Abonnements weiterverwendet werden."
What means something like:
"Question: Can pupils/students or teachers continue using the Student and Teacher Editions after graduation or after leaving?
Answer: Yes. Any eligible person can use Adobe Student and Teacher Edition. The Adobe Creative Cloud can be used for the duration of the subscription."
Hans-Günter -
Cancel Creative Cloud Student and Teacher Edition: One year One Year, Paid Monthly plan
Hi, I would like to cancel my Creative Cloud Student and Teacher Edition: One year One Year, Paid Monthly plan. It says i have a one year commitment. Does that mean i am stuck?
ThanksAs far as I know, there is a penalty for cancelling early
Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help
or
Adobe contact information - http://helpx.adobe.com/contact.html -
I have received 2 x this mail: Confirmation: We received your Creative Cloud Student and Teacher Edition (one-year) payment
First at 11:55 and second at 16:10 (french hours)
Must I contact my bank?Hi caplangues-luxembourg
Payment was only taken once. Sorry for any confusion caused.
Kind regards
Bev -
I already paid Creative Cloud Student and Teacher edition (one-year), but my illustrator CC still shows "trial expired".
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Mylenium -
I brought a Creative Cloud Student and Teacher Edition (one-year) can I install on two computers?
Welcome to the forum.
http://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html
http://www.adobe.com/products/creativecloud/faq.edu.html
Can I use the software I download from Creative Cloud on multiple computers?
Yes, you can install and activate Creative Cloud desktop applications on two computers, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information.
There is also a forum for general Creative Cloud questions:
http://forums.adobe.com/community/creative_cloud -
It is now the second month and Indesign is asking for a client number and only offers me a trial where I have to pay again. Please help as I have already drafted a Conference paper for this week and cannot get into it.
[ email address removed by moderator ]Refer to this:
Sign in or activation errors
For anything beyond that contact support directly by web chat.
Mylenium -
How does one do this?
Hi Anigrin,
You can install and activate CC apps on two computers irrespective of the OS according to the below mentioned link:
http://www.adobe.com/products/creativecloud/faq.html#getting-started
You may refer to the following link to download the apps:
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Regards
Gurleen -
What's in Student and Teacher Edition (one-year)'
Hi,
i'd like to subsribe to '
Creative Cloud Student and Teacher Edition (one-year)' but i cant find out what products are in it. Photoshop, illustrator for sure, but are dreamweaver, Flash, indesign included ?
scanned the web without getting an answer ..
help please
thanks
AngdobeCheck this link :-
http://www.adobe.com/products/creativecloud/buying-guide.html
look under the creative cloud table. -
Submitting academic proof for Adobe Creative Cloud Student and Teacher Edition
I was contacted to validate my academic status for a Creative Cloud Student and Teacher Edition I purchased via adobe.com on May 14, 2014. The Education FAQ page (http://helpx.adobe.com/x-productkb/policy-pricing /education-faq.html) states:
"Submit your proof of eligibility when you place your order. If you have a pending order, go to My Orders in your Adobe account, and click Submit Proof."
However, when I go to My Orders page, there is no link saying "Submit Proof". I do have my proof readily available, but I am not sure how else I can submit it.
I was told my subscription would be canceled in if I could not prove my academic status within 14 days (it was sent on July 2nd), and am still awaiting a response from Adobe Customer Support. So any help would be greatly appreciated.Thank you! This page helped.
I also read through another thread (Where to submit proof? No submit proof button) that provided a link where I could send proof. -
Help with Download error in Creative Cloud Student and Teacher Edition
I have been paying for the Creative Cloud Student and teacher editions of the Adobe suite. I have two laptops. The cloud application installed fine in both, but I could not download the apps into my preferred machine, receiving a "Download Error" for my pains. The other laptop, with its small memory size, was not suitable for the programs and has recently crashed and passed on! So now I'm still left with half of my year's commitment to go and have still not been able to benefit from the programs. i have tried every which way to get them on my main computer, taking advice from the net but to no avail. This is all I get:
Hi Deian,
Are you on a managed network. Please refer the knowledge base article: http://helpx.adobe.com/creative-cloud/help/cc-desktop-download-error.html.
You may even try the direct download: http://prodesigntools.com/adobe-cc-direct-download-links.html.
Kindly follow the very important instructions before download.
Regards,
Romit Sinha -
I Have Creative Cloud Student and Teacher edition, but all trial version shown in creative cloud.
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I have purchased the Creative Cloud Student and Teacher edition and I now need to install illustrator on Windows Vista. All the new versions are not available for Vista. I have managed to find older versions for download but it is asking me for a product key. Is it possible to get the product keys for older version with Creative Cloud Student and Teacher edition?
You cannot purchase older versions of Adobe software thru Adobe. If you have a full subscription you can acquire the CS6 version thru that. I have had CS6 running on a Vista system for years without problems.
Download previous versions of Adobe Creative applications -
http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. html -
Is use of Lightroom Mobile included with Creative Cloud Student and Teacher Edition?
I am enrolled in the Creative Cloud Student and Teacher Edition. However; Lightroom 5.4 on my mac says I can only use Lightroom mobile for a 30 day trial period. It seems to me my Creative Cloud membership doesn't entitle me to the use of Lightroom Mobile. Is this indeed the case?
http://www.adobe.com/products/lightroom-mobile/faq.html
Does Lightroom 5 include access to Lightroom mobile?
Lightroom mobile is included as part of the following Creative Cloud membership plans:
Photoshop Photography Program
Creative Cloud complete plan
Creative Cloud Student and Teacher Edition
Creative Cloud for teams complete plan
If you have access to Lightroom 5 via your Creative Cloud membership, then you have access to Lightroom mobile.
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