Keep appointments field missing!

hello
I am having trouble with my pearl and I need some help.
i realized that , during sync, the device deleted all entries prior to 60 days, which as you can imagine, affected outlook as well.
when i looked under calendar options so to adjust how long i want it to keep the entries, I realized that there is no such field in my hand held! No such option!
is there anyway to resolve this?
by the way I m using desktop manager 4.2.0.14 in case this information is needed...
can someone help please?
thank you in advance

Hi Shankar,
You may check the following points to know cause.
01. Get the message text by using message category and message number.
Message text would be "%1 field missing"
SQL> select message_text from ci_msg_l where message_nbr='253' and message_cat_nbr='25';
MESSAGE_TEXT
+%1 field missing+
why the framework not populating the field name? might be bug?
02. Compare the user group between these users.
03. Do the same steps in debug mode for these users, and check the log entry. You will get some points.

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