Keep Appointments setting in BlackBerry Q10

On my old Curve there was a useful setting in the calendar options which allowed you to say how long calendar entries should be kept on the BB. I can't find that on my Q10. Has this been taken away? I just synched with Outlook 2007 and several older entrieson the Q10 were deleted but luckily they were not deleted from Outlook on my PC. How can I ensure:
1) That the Q10 retains calendar entiries for a set user defined period
2) That BB Link doesn't delete old calendar entries from my Outlook calendar even if they are older than the user defined period.
Many thanks
John

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ICal sync- alert says will delete all past entries- Yes, I have my Keep Appointments set to "forever" AND I've tried changing the date range in desktop mgr- HELP

I just did the update for the software on the 8530. This is a new problem since the update. I cannot lose my old entries, so I am unable to sync at all now until Blackberry addresses this bug.
I have read through all of the "fixes" but none of them work.
My Keep Appointments setting has always (and I verified is still) set to "forever"
I went into the advance settings on the MAC desktop software from Blackberry and tried changing the date range to the suggested 14 days past and 365 days future. I even tried changing the past days parameter to "1" in hopes it would simply ignore old entries... It still wants to delete 435 past entries.
I have to keep these.
Help, Blackberry! Your "update" to the software is overriding my settings and has made the sync function unusable.

Christina,
Thanks for the reply. I unchecked all calendars in iCal and synced and it still gave me the same notice. So then I went into the iTunes window and checked the sync only certain calendars box (instead of the all calendars box) and left all the calendars unchecked and clicked apply but when I click on sync it automatically reverts to all calendars.
When you say you unchecked all calendars did you mean in iCal? And what did you have your iCal settings at in your iTunes sync window?
I appreciate your help,
Andrea

BB device deleting calendar entries dispite "Keep Forever" setting on

OK, here's my plight. I am using the latest o/s on my phones (Storm 9530 and a World Edition loaner, each of which exhibit the same problem) and Desktop Manager 5.0.1. I only perform "wired" syncs using the USB cord (I am NOT syncing wirelessly and I am not on an Enterprise Server). When trying to sync with Outlook 2007, my phone wants to delete hundreds of calendar items that I want to keep. When I cancel out of the sync, and check my phone, the items tagged for deletion are indeed already gone on the phone. All the posts that I have seen on this issue claim that "older" calendar items are being deleted by the user's phone, but mine seem to be indescriminate, in that some are old and some are quite recent. There doesn't seem to be any logic regarding which are chosen for deletion and which aren't. I've checked, and this doesn't seem to be a Memory Manager issue, as I have lots of room in my memory. I have my Keep Appointments setting set to "Keep Forever." My provider (Bell Mobility) is of little help on the issue, and conveniently claim that it is a data corruption problem. If that is true, wouldn't the problem occur consistently, on every sync? My problem seems to go away for days or weeks at a time, then pops up whenever, for whatever reason. Is anybody else experiencing this, and if so, any advice? Help!!!

Yep.. just happened for the several'th time to me also. I also am requesting BB support to identify the issue and rectify it please.. been around for a very long time from what I can see in the various forums.
BB support... please respond so we all can get this working.. Very frustrating to have to keep restoring my calendar.. very time consuming..
Just went through the process once again. It drops repeats though.. bit of a nuisance..
I ensure I regularly back up OUTLOOK calendar to comma DOS csv so I have it just in case.TIP.. ** Watch your Dates To Backup settings on the way through the wizard. Remember that what you put in the backup will be what BB will restore.. I went from 94 deleted to 243 added.. a tad excessive, but BB should clear 60 day stuff I think...
** make sure you haven't stored any calendar items on BB without duping to Outlook .. If there are, make sure you have written them down or something.. maybe write them up in OUTLOOK BEFORE you do the backup.. I ensure I have as few as possible entries only in for just this sort of situation**
Then clear the calendar on the BB..
Then restore your OUTLOOK calendar.
Then sync BB and it will pick up the entries you just restored.
I'm probably just sprouting info I have picked up from several forums, but it works for me.

How keep BlackBerry Q10 led notification blink longer for third apps ?

How keep BlackBerry Q10 led notification blink longer for third apps ?

Use a configurable third party app such as Hub++ or BeBuzzPro
1. If any post helps you please click the below the post(s) that helped you.
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Blackberry Q10 Suggestion / Enhancements & Bugs

Blackberry Q10
Ideas for New Stuff
- an Option - to assign hard buttons on device to selected actions
- an option - in accounts - select a folder which will be displayed in the HUB and not just an Account. I would like to see my InBox and not see any other folders if they are synched.
- an option - to Kill an App when you swipe up - rather than having it still keep running. Do Keep the current operatating option though.
- On Reminders - show the Outlook email with Follow Up Flags turned on and allow user to manage the OUtlook Follow Up Flag - dates / reminders / etc. from the phone.
- On the HUB - allow user to configure which folders show up both in LIST and in the HUB folder itself. I may or may not want Twitter or LinkedIn in this list - I would like to be able to include / exclude them.
- Reminders - allow to view in Calendar mode - it's really effective to see both your appointments and your Tasks and your Follow Up flagged items from OUtlook on the phone in a Calendar View.
- Reminder - expand Sort / ordering / columns viewed / filtering options.
- ALL APPS - Have every APP be rquired to have the lower tool bar (bottom of screen) ALWAYS disappear when the user scrolls down. Have them all re-appear when the user then scrolls up. This should be a standard for All Apps. The screen is small and App makers need to confirm to this so users can see more content.
- ALL APPS - Have every App follow the basic keyboard commands - T (top) - B (bottom) - Spacebar (page down), etc.
Bugs
- Add / change a birthday on the device - Contacts app. This birthday does not roll into Outlook Calendar (connected with ActiveSynch) so the Birthday shows up on the calendar. You must - Log On to Outlook - you open the contact - edit the birthday and save it.
- Reminders / Tasks - make sure the tasks in Reminders synch with Outlook without any issues / bugs when on ActiveSynch. Right now there are a few things which don't synch properly.

You have your mobile phone number listed as your "My Mobile Provider" or carrier. Putting your phone number out on the internet on these public forums for the world to see, is not wise. To change that, at the top of this page click on My Settings > Personal Profile > Personal Information, and in the entry block for "Carrier" type the name of your mobile provider.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Problems with email account on BlackBerry Q10

At the start of this week I had 2 email accounts on my BlackBerry Q10.
Calls/SMSes and emails were all being received/sent/allowed without any issue (through wifi and/or usual network connection). The ONLY exception to this was that I was NOT able to send emails from 1 of my 2 email accounts since Monday evening.
When I tried to send a message through this email account on my Blackberry the message showed up with the same icon/symbol to its left as though it was a received message...
I have had this issue before occasionally. Previously i have removed battery and re-started and there has been no problem. This week such a solution didn't work.
I am wondering if it could be an issue due to work performed on the server where our mail is hosted at the start of the week which has 'upset' my Blackberry?
In the end I deleted this faulty 2nd email account this morning and since then am unable to reinstall it...
Messages I get from regular email account adding is: 'make sure your email address and passwod are entered correctly. If you're trying to add a work account, make sure your enterprise activation code has not expired. Contact your administrator for support;
When I try the advanced option I receve the error message: 'the server mail for your account is not responding. please check your settings and try again'
I have added the exact same email account to my father's iPhone this afternoon and the account has been added and is working fine.
Any ideas why it shoudl work without a problem on the iPhone - and more importantly how to solve the problem and re-add the email account to my BlackBerry? (And then - how to be able to send the messages - if I still have an issue then with sending emails...)
Thanks!

Thanks again.
I think it is unlikely that the one email account is interefering with the other one. They have 'happily co-existed' for about a year but maybe I could try removing the one that is currently working, I guess, just to double-check...
How would I know if they are 'BES connected'? I don't remember setting them up initially - it was so long ago... ...and I didn't see any 'prompt' today when trying to add the account back asking if the account should be 'BES' or not?
I did contact our hosting guys but they maintain it is not sth they have done. In any case it still works on my father's iPhone so it seems it is rather a BlackBerry problem in general rather than an issue with my server?
Yes, my BlackBerry ID is related with the email account that I can't add... Could that be an issue? I do have a second email address that I tried to add on this email account (which is different to my BlackBerry ID) and I was unable to add that either - so it would also seem this is not the issue here?
Thanks for the suggestions...

Blackberry Q10 - Deleting Duplicates in Contacts Folder

Hello.
I have a Blackberry Q10. In performing my first sync with my Blackberry Curve 9330, I ended up with many duplicate entries in my Q10 contacts file. Is there a quick and easy way to eliminate these duplicate entries?
Thank you for your help.

It is pretty easy. Restore all of the contacts to your phone. Change the contact storage to google. Log into Gmail and you can either merge or eliminate duplicates, leave your phone set to sync to google and never worry about it again.
with Verizon BUA or Cloud, you will run the risk of not all of your contacts being synced and or backed up to numbers within being mixed up to duplicates and triplicates. Before you do anything though make sure they are actually duplicates as BUA/Cloud has a habit of making 3 contact entries for people with 3 numbers

I am looking into Buying Retail a New Blackberry Q10. Doing this to avoid having to Give up my old Data Plan. Have read that when you activate a new Phone it forces you to pick a new Plan. Is this True? and How to I avoid this? 20 Year Verizon Client

I am looking into Buying Retail a New Blackberry Q10. Doing this to avoid having to Give up my old Data Plan. Have read that when you activate a new Phone it forces you to pick a new Plan. Is this True? and How to I avoid this? Any other advise in this matter would be greatly appreciated.
20 Year Plus Verizon Client

The only "unlimited" plan I can think of where this would not apply is the old Connect plan for multimedia/basic phones. That unlimited data, on devices such as the LG Voyager, EnvTouch, and other "multimedia" devices is not the same.
If you currently have an individual $29.99 unlimited data plan with a 3G Smartphone, then you can buy a BBQ10 retail and activate it with the same data plan and keep the unlimited.

No "Keep Appointments" field in my calendar options

I am trying to limit the number of past appointments my calendar keeps on my 8100; the user guide and all support docs say to set this in the Calendar menu>Options>Keep Appointments field, but there is no Keep Appointments field in my Options menu. Can anyone help?

Reminders is a separate app from Calendars.
Appointments are in Calendar and remonders are in Reminder.

Feature Request: Blackberry Q10 Search Configuration Option to "SHOW ALL" Results without clicking an arrow to expand

Hi,
So my search function does not find "Contacts", in order to search for contacts I need to go into the "Contacts" application/menu. Previously, I would be able to search for contacts using the Global search.
Not sure if this is supposed to be a feature, to separate searching for email content versus phone contacts, but I suspect it's probably a Blackberry Q10 glitch.
Oddly enough I added a contact called "Some New" now in the Search if I type "some" the "Some New" contact doesn't show up yet until I type "some n".
Ah I see, so the Blackberry by default in the search shows only the first few results and makes me click an arrow to expand results.
Perhaps a Default search setting to show ALL Results:
phone variable(s)
MYVER:
OS:Q10SQN100-1/10.1.0.1483

You have your mobile phone number listed as your "My Mobile Provider" or carrier. Putting your phone number out on the internet on these public forums for the world to see, is not wise. To change that, at the top of this page click on My Settings > Personal Profile > Personal Information, and in the entry block for "Carrier" type the name of your mobile provider.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Blackberry Q10 Boot Loop Issues

Hi, I need help!
Just replaced the front glass/LCD on a Blackberry Q10, everything went smoothly, no issues, pretty easy process.
I then plug the phone in, to charge and it automatically comes on, loads to about 30% then makes a faint sound and cuts off, then keeps rebooting to about the same point (27%-34% loaded) each time and cuts off each time.
And there is no indicator that the phone is charging.
I tried some solutions I found online but none worked.
I am trying to avoid loosing data.
I do not have the original charger, could this be the issue?
Also the battery is a little damaged physically, could this be the issue?

Hi and Welcome to the Community!
From what you describe, I would deduce that something got damaged during the replacement you conducted, resulting in what you are now experiencing. But I am rather concerned...you did not have a backup before you began that repair? Risky, to say the least...
If you cannot repair it again yourself, you'll need to find someone who can. Given what you describe, I doubt you have any warranty coverage anymore.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry Q10 Missing Applications

So as the LA Kings just scored on St. Louis Blues,I hope Blackberry can keep up with the real world.
From what I hear not all Blackberry 10 apps on the Z10 are available on the Q10. Here is my current wishlist of missing apps.
-Bell Mobile TV APP
http://mobiletv.bell.ca/en/app.php
(This is awesome app that lets you watch TV on your phone for a certain # of hours each month without using your data!)
-DailyHoroscope App (it's on Android)
https://play.google.com/store/apps/details?id=info.androidz.horoscope&hl=en
-"TinyChat" let's you go on webcam with tons of other users.
-RBC (royal bank of Canada Mobile Banking Apps

add Shazam to this.. I was trying to identify the song "Kesha- Die Young (Lyrics) - YouTube" hah..
I also tried to look up for Soundhound, no luck with the Blackberry Q10?
Any estimated dates for these apps?

Blackberry Q10 sync contact with Mac

Hi All,
i have an issue to sync my contacts from my apple address book to my Blackberry Q10. previously im using a Bold 9900 and i always Sync my contact using the Blackberry desktop manager. now when im using the Q10 and the Blackberry Link i cant Sync.
i go to setting and the Synching options are dimmed and i cant select the option.
May i have anyone to show me on how to sync my Q10 to my Mac address Book using Link

Has anyone heard from Blackberry on this topic as yet?
I am having the same problem, my Q10 doesnt sync with my Mac Contact Address Book. The BBlink says its syncing but nothing happens. I updated all the software, running 10.2.1.537 on the device and BlackBerry Link is 1.2.0 (build 17)
PLEASE ADVISE

Exchange Server 2010 and BlackBerry Q10

I would like to connect Blackberry Q10 phones to our mail server. The server is a SBS 2010 and it already uses PPTP vpn.
I would prefer using VPN, rather than a forwarded ports for the services.
The phone doesn't support PPTP, and it has errors when using IMAP.
The phone supports Microsoft IKEv2 VPN, that would be the best solution but i cannot make it work.
The phone connects perfectly on corporate WiFi when using Exchange ActiveSync connection settings.
Can you help me with some guidance? How can I set up an IKE2 VPN or how can i put ActiveSync, or POP3 ports safely on the web? And if it's POP3 then, how can I configure it, so the mails are remaining on server?
Thank you for your help!

If you have the phone accepting ActiveSync internally, you have half the battle. Now you need to proxy your CAS to the Internet (only need port 443 for this) and you will be set. Read the following page and its subpages for the details of ActiveSync
and what you need to do to enable it externally:
https://technet.microsoft.com/en-us/library/bb124396(v=exchg.141).aspx

Blackberry Q10 10.3.1.1779 Network Connectivity Problems

I upgrade my blackberry Q10 to the above OS version and since then its just giving me problems,I am not sure if upgrading is the problem or its just an issue with this phone.
i cant make calls sometimes, saying no network connectivity,call ended, sometimes people tell me they cant call me, sometimes the icon for network connectivity on the homescreen just dissapears, says no network.
Even when i do make calls sometimes, i cant hear the other person clearly, either the line is so noisy and keeps on cutting.
please advise me on what i can do to sort this problem.also if its possible for me to downgrade the OS version if its the problem?

Hi and Welcome to the Community!
As with so many who come here, I must deduce that you are the unfortunate victim of either a corrupt update process or a corrupt OS package. I recommend the following.
Use LINK to reload your OS, likely to the same version you presently have (since what link offers is controlled by your carrier, not by BB). See if that helps.
Otherwise, I recommend a clean OS reload via the unofficial AutoLoader method, which will allow you to bypass your carriers control over the OS version you are offered, and allow you to install something beyond what your carrier has approved which may perhaps contain fixes you need. You also can downgrade to earlier levels via AutoLoader. Note carefully though that you cited in your post your Software Release value, which is completely different from the OS level, and it is the OS level that the AutoLoaders are identified by.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Keep Appointments setting in BlackBerry Q10

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