Kernel Power - Event ID 41 - Task Category 63 (spontaneous improper shutdowns and reboots)
I have been having consistent power offs/reboots lately, and im at my wits end about how to fix them.
It always seems to happen when im playing a high end game (Guild Wars 2, Mirrors Edge, etc.).
I havent experienced it while just browsing or doing basic work, or while playing lower intensity games that hog less resources.
The computer screen goes black, it reboots and i get the "windows has had an improper shutdown" kind of message.
Usually after playing the game for an hour at the least, though its happened 2-3 hours into the game as well.
I checked temps, and they are all normal,
Ive also attempted updating drivers, and downgrading from any beta drivers i was using, and none of that seemed to affect it.
I checked event viewer,
And right before this shutdown i get the critical error "Kernel-Power" "Event ID 41" Task Category 63"
this is the XML given to me in the details:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider
Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated
SystemTime="2012-09-02T04:55:51.116009800Z" />
<EventRecordID>28689</EventRecordID>
<Correlation
/>
<Execution
ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Owner-PC</Computer>
<Security
UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
If anyone has any suggestions as to what could be going wrong, or things to check it would be greatly appreciated.
Ive looked around at others solutions and tried whats helped others and it hasnt done much so far.
it seems like this is a very broad problem, with no unspecific fix in most cases.
Hi,
This scenario usually indicates a problem with the hardware. Or, the driver can cause this problem. To help isolate the problem, check the following items:
1. Overclocking: Disable overclocking to see whether the issue occurs when the system is run at the correct speed.
2. Check the memory: Verify the memory by using a memory checker. Verify that each memory chip is
the same speed and that it is configured correctly in the system.
3. Power supply: Make sure that the power supply has enough wattage to appropriately handle the
installed devices. If you added memory, installed a newer processor, installed additional drives, or added external devices, such devices can require more energy than the current power supply can provide consistently.
4. Overheating: Check whether the system is overheating by examining the internal temperature of
the hardware.
5. Defaults: Use system defaults, and run the system.
If you see that the computer generates a Stop error that contains a BugcheckCode value that is not reported in an event ID 41, change the restart behavior for the computer. To do this, follow these steps:
1. Right-click My Computer, and then click Properties.
2. Click Advanced system settings.
3. Click the Advanced tab.
4. In the Startup and Recovery section, click Settings.
5. Click to clear the Automatically restart check box.
For more information, please refer to this.
http://support.microsoft.com/kb/2028504#method3
Kim Zhou
TechNet Community Support
Similar Messages
-
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 11/10/2010 4:31:37 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Felix-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-10-11T06:31:37.175213500Z" />
<EventRecordID>96455</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Felix-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">244</Data>
<Data Name="BugcheckParameter1">0x3</Data>
<Data Name="BugcheckParameter2">0xfffffa8002d20b30</Data>
<Data Name="BugcheckParameter3">0xfffffa8002d20e10</Data>
<Data Name="BugcheckParameter4">0xfffff80002fcd5d0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event><Data Name="BugcheckCode">244</Data>
244 (dez) = F4 (hex)
Bug Check 0xF4: CRITICAL_OBJECT_TERMINATION -
This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
Cause
Several processes and threads are necessary for the operation of the system. When they are terminated for any reason, the system can no longer function.
Please copy the dmp files from the folder C:\Windows\Minidump first to your desktop, zip all dmp into 1 zip file and upload the zip file to your Skydrive [1] and post a link here, so that I can look at the dumps with the debugger and to to see the cause of
the crash.
André
[1]
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/ -
Hi,
I have a Dell Latitude E6440 running Win 7
Enterprise 64 on a domain. It will connect to any unsecured network, and it can see the secured network in the list when I click the wireless connection icon on the system tray. When I go to manage wireless networks, the secured network does not show
up (and thus, I cannot delete the network to try to re-add it). Normally, we would add the secure network here. I click Add, give the name in the correct syntax, add the needed information (WPA/2-Enterprise, EAS or TKIP), and hit Next, it immediately returns
with "An unexpected error occurred". A similar thing happens when I hit Connect from the list of available networks that pops up when I open the system tray icon: it says it was unable to connect, when I hit troubleshoot, it says that it could not
identify the problem. The event log shows the error below. I haven't been able to find any resolutions here or elsewhere that address the fact that I can connect to unsecured wireless networks, but not secured wireless networks.
Other notable troubleshooting steps:
Uninstalled/Reinstalled wireless adapter with the latest driver
Other laptops are able to access the same secure wireless network
The first WLAN-AutoConfig error in the event log was Event ID: 12013, attempting a 802.1x authentication. Then Event ID: 11006; stating "Explicit Eap failure received". After a few days of alternating all 3 errors, they started to only error on
Event ID 8002.
Log Name: Microsoft-Windows-WLAN-AutoConfig/Operational
Source: Microsoft-Windows-WLAN-AutoConfig
Date: 6/4/2014 11:53:55 AM
Event ID: 8002
Task Category: AcmConnection
Level: Error
Keywords: (512)
User: SYSTEM
Computer: [COMPUTERNAME.DOMAIN]
Description:
WLAN AutoConfig service failed to connect to a wireless network.
Network Adapter: Intel(R) Centrino(R) Advanced-N 6235 Interface GUID: {f27af762-dff8-4927-84e0-7f4ade30dcc9}
Connection Mode: Connection to a secure network without a profile Profile Name: [SECURE NETWORK NAME]
SSID: [SECURE NETWORK SSID]
BSS Type: Infrastructure
Failure Reason:The specific network is not available.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WLAN-AutoConfig" Guid="{9580D7DD-0379-4658-9870-D5BE7D52D6DE}" />
<EventID>8002</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>24010</Task>
<Opcode>191</Opcode>
<Keywords>0x8000000000000200</Keywords>
<TimeCreated SystemTime="2014-06-04T16:53:55.956762800Z" />
<EventRecordID>1475</EventRecordID>
<Correlation />
<Execution ProcessID="432" ThreadID="5348" />
<Channel>Microsoft-Windows-WLAN-AutoConfig/Operational</Channel>
<Computer>[COMPUTERNAME.DOMAIN]</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="InterfaceGuid">{F27AF762-DFF8-4927-84E0-7F4ADE30DCC9}</Data>
<Data Name="InterfaceDescription">Intel(R) Centrino(R) Advanced-N 6235</Data>
<Data Name="ConnectionMode">Connection to a secure network without a profile</Data>
<Data Name="ProfileName">[SECURE NETWORK NAME]</Data>
<Data Name="SSID">[SECURE NETWORK NAME]</Data>
<Data Name="BSSType">Infrastructure</Data>
<Data Name="FailureReason">The specific network is not available.</Data>
<Data Name="ReasonCode">163851</Data>
<Data Name="ConnectionId">0x6</Data>
</EventData>
</Event>check this article:http://technet.microsoft.com/en-us/library/cc735927(v=ws.10).aspx
also could contact your domain administrator to ask for help. -
Hey group,
Wanted to ask you guys what I was missing. In my event log as the title implies I have a Event ID 2 Task Category (2) error in Lenovo Message Center Plus Admin coming as a result of a 404 error. Issue is I don't know what page it is looking for when it is tossing me the 404 error. Is this a result of Lenvo Updater goofing up using the ADM templates for GPO or is this something else? Would be helpful if it registred the non working link it was trying to obtain so we could isolate it better. Thoughts on this? Thanks!try this when you download the file save it to your download folder then right click it and run as admin. it says there is no Lenovo Digital Signature I tried to install it didn't work but I did it this way and it worked
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
Did a member help you today? Thank them with a Kudo!
If a post answers your question, please mark it as an "Accepted Solution"!
Regards,
GMAC -
Log Name: Application
Source: Application Hang
Date: 17-Nov-14 14:50:41
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: PC
Description:
The program wwahost.exe version 6.3.9600.17031 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 186c
Start Time: 01d00265068ca045
Termination Time: 4294967295
Application Path: C:\WINDOWS\syswow64\wwahost.exe
Report Id: 5198babb-6e58-11e4-bec8-689423cdeae2
Faulting package full name: Microsoft.SkypeApp_3.1.0.1005_x86__kzf8qxf38zg5c
Faulting package-relative application ID: App
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-11-17T12:50:41.000000000Z" />
<EventRecordID>39947</EventRecordID>
<Channel>Application</Channel>
<Computer>PC</Computer>
<Security />
</System>
<EventData>
<Data>wwahost.exe</Data>
<Data>6.3.9600.17031</Data>
<Data>186c</Data>
<Data>01d00265068ca045</Data>
<Data>4294967295</Data>
<Data>C:\WINDOWS\syswow64\wwahost.exe</Data>
<Data>5198babb-6e58-11e4-bec8-689423cdeae2</Data>
<Data>Microsoft.SkypeApp_3.1.0.1005_x86__kzf8qxf38zg5c</Data>
<Data>App</Data>
<Binary>430072006F00730073002D00700072006F00630065007300730000000000</Binary>
</EventData>
</Event>You forgot to tell us what is going on. What is the problem?
-
I’m having windows 7 home premium, trying to configure event viewer for kernel power.
To log shutdown event.
After enabling kernel power log. I’m getting weird event saying that,
The description for Event ID 74 from source Microsoft-Windows-Kernel-Power cannot be found. Either the component that raises this event is not installed on your local computer or the installation
is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
In between I never get shutdown event.Hi
I want to know if there is a system problem occurred when the ever log generated?
Because the kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. When a computer that is running Windows starts, a check is performed to determine whether the computer was shut down cleanly. If the computer was
not shut down cleanly, a Kernel Power Event 41 message is generated.
According to your description, the error occurred because settings on kernel power log or unexpectedly shutdown, you can find the information below:
http://support.microsoft.com/kb/2028504
Regards
Wade Liu
TechNet Community Support -
Log Name: Application
Source: Application Error
Date: 3/19/2015 9:11:27 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: PRIVATE
Description:
Faulting application name: firefox.exe, version: 37.0.0.5553, time stamp: 0x5507b538
Faulting module name: ntdll.dll, version: 6.3.9600.17668, time stamp: 0x54c846bb
Exception code: 0xc0000005
Fault offset: 0x0003cb8c
Faulting process id: 0x1364
Faulting application start time: 0x01d062462d9463ae
Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 73147997-ce39-11e4-82b8-e840f2ebf554
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-03-19T13:11:27.000000000Z" />
<EventRecordID>20609</EventRecordID>
<Channel>Application</Channel>
<Computer>PRIVATE</Computer>
<Security />
</System>
<EventData>
<Data>firefox.exe</Data>
<Data>37.0.0.5553</Data>
<Data>5507b538</Data>
<Data>ntdll.dll</Data>
<Data>6.3.9600.17668</Data>
<Data>54c846bb</Data>
<Data>c0000005</Data>
<Data>0003cb8c</Data>
<Data>1364</Data>
<Data>01d062462d9463ae</Data>
<Data>C:\Program Files (x86)\Mozilla Firefox\firefox.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\ntdll.dll</Data>
<Data>73147997-ce39-11e4-82b8-e840f2ebf554</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>You forgot to tell us what is going on. What is the problem?
-
P67a-GD53 (B3) Hard Crashes (Kernel Power - Event ID 41)
Fresh Win7 installation on a 250GB Hitachi Deskstar connected to the SATA III P67 Chipset ports using Bios 1D (and also the latest Beta Bios) at default clocks - XMP enabled and RAM Voltage set to 1.52V and energy saving options disabled (EIST, Spread Spectrum, C1E and all C states).
I experience hard crashes as if someone has dc'd the power followed by the PC rebooting as normal. Further analysis of the Event Viewer shows 'Kernel-Power Event ID 41) critical events. I recently connected this mechanical drive as I was troubleshooting the same problems plus BSODs and crashes in windows and BF3 with a Vertex 3 120GB SSD.
I've tested the RAM via memtest with no errors so that isn't the problem. The HD and SSD are not the issue as the problems are reproduced over both. I will test another PSU and try and isolate that. Does anyone have any suggestions on how to resolve this problem?Ok sorry it took so long, so here's my settings should work great! if you are using Stock Cooler you need to minimize on clock speed to 3200, but if you have a great cooler like me. You should be able to run at 3800 - 4200 just fine, mine runs about 44-46 degrees C (111-113F) which is good. Go into the Bios and be sure the Overclock Genie is off.. (sucks for 1600 Memory), and go to Overclock settings and you should get these screens here, and the last screen should be under Cpu Feautures. Hope this helps! Let me know thanks!
*** Also Note my Ram is 1.65V so might want to try it at 1.52V if your Ram is 1.5 volts ***
My fan Cooler Master - http://www.coolermaster.com/product.php?product_id=6636
Bios Pic 1 -
Bios Pic 2 -
Bios Pic 3 -
Good Luck -
Hi All
I have my newly Lenovo x240 installed with Windows 7. Sometime, it can boot up, but sometimes it keep rebooting during the windows logo appear.
When it goes wrong, it will have the following screen.
But, if I am lucky, after several "auto-reboot", I can get into the Windows 7. But sometimes, it shows the similar screen above (without windows logo but with what my current desktop), and it then auto reboots.
This scenario is so random, I don't know how to fix it. At this stage, I don't want to use system restore, as some software is installed by my client which is not located near my office, while the reboot issue happens before those installation
Here are some event 41 details that I captured.
7/31/2014, 0808 am
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-07-31T06:08:22.584010700Z" />
<EventRecordID>14128</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>LAPTOP-JACH.Greenpeak.com</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
7/30/2014, 1058 pm
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-07-30T20:58:49.334410300Z" />
<EventRecordID>13947</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>LAPTOP-JACH.Greenpeak.com</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">true</Data>
<Data Name="PowerButtonTimestamp">130512274872126554</Data>
</EventData>
</Event>
7/29/2014, 1125 pm
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-07-29T21:25:43.490410600Z" />
<EventRecordID>10450</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>LAPTOP-JACH.Greenpeak.com</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">130511426772773667</Data>
</EventData>
</Event>
7/29/2014, 1034 pm
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-07-29T20:34:46.540407100Z" />
<EventRecordID>9957</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>LAPTOP-JACH.Greenpeak.com</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">true</Data>
<Data Name="PowerButtonTimestamp">130511396438935880</Data>
</EventData>
</Event>
Could you please help?
BR
JackyHi JackyCheung,
I would strongly you to ensure you have the latest drivers and also Windows Updates installed before proceeding with anything else. Have you ran the diagnostics to see if anything hardware related maybe causing the issue?
In this scenario I highly doubt System Restore would help, was it working OK when you got it? what has changed since it was working without the issue?
Regards
Roshan -
Hello, Currently we are seeing this issue with a couple of our Lenovo T420s laptops with a Solid State Drive. ruffly about 10 or so. The Reboots happen randomly and do not create a dump file. We have contacted Lenovo and they are
not sure why its happening. Since this Crash I set it for Minidump this did not work my next steps will be to Disable Automatic restart on System Failure to see if it brings anything up. I am also looking at using Procmon to dump to a file as well.
If anyone has any other ideas please let me know.
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
+ System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2012-02-01T00:02:48.677610900Z
EventRecordID 8270
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer LR8K6TLC.cntr.thrivent.corp
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 129725280988099400
Event 89, Kernel-Power
ACPI thermal zone ACPI\ThermalZone\THM0 has been enumerated.
_PSV = 0K
_TC1 = 0
_TC2 = 0
_TSP = 0ms
_AC0 = 0K
_AC1 = 0K
_AC2 = 0K
_AC3 = 0K
_AC4 = 0K
_AC5 = 0K
_AC6 = 0K
_AC7 = 0K
_AC8 = 0K
_AC9 = 0K
_CRT = 371K
_HOT = 0K
_PSL - see event data.
---- Details
+
System
Provider
[ Name]
Microsoft-Windows-Kernel-Power
[ Guid]
{331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID
89
Version
0
Level
4
Task
86
Opcode
0
Keywords
0x8000000000000020
TimeCreated
[ SystemTime]
2012-02-01T00:02:49.270411900Z
EventRecordID
8271
Correlation
Execution
[ ProcessID]
4
[ ThreadID]
68
Channel
System
Computer
LR8K6TLC.cntr.thrivent.corp
Security
[ UserID]
S-1-5-18
EventData
ThermalZoneDeviceInstanceLength
21
ThermalZoneDeviceInstance
ACPI\ThermalZone\THM0
AffinityCount
1
_PSV
0
_TC1
0
_TC2
0
_TSP
0
_AC0
0
_AC1
0
_AC2
0
_AC3
0
_AC4
0
_AC5
0
_AC6
0
_AC7
0
_AC8
0
_AC9
0
_CRT
371
_HOT
0
_PSL
0000000000000000
Thank you.We have tested and checked both the Bios and firmware of the SSD Drive's
Bios was up to date and no issue
Firmware was also up to date as well.
Users are still experiencing random Reboots. I tried to capture the issue with Procmon but since the PC shutdown (Goes to a black screen no power at all even when turning the "Automatically
restart" off under Startup and Recovery) No dmp files as of yet. Unable to configure Procdump due to not knowing where the issue is and what is causing it to happen.
Going to replace one of the PC's with a New one with different hardware to see if this resolve the issue. If anyone has any idea's to be able to capture what maybe happening that would
be great.
Thank you. -
Please help with Windows 7 x64 System error: Critical Kernel-power Event 41
I'm recieving this error while moving my laptop or working with it? Can someone help me to read memory dumps and to understand what causes this error please?
Where i can fount theese dump files? Can someone read them and is it possible to understand what is happening?
I have made full check of my memory and there are No errors I've also checked HDD with regenerator there are no errors too. but this not means that they can not be the problem. There is doubt about one of my HDD because when laptop is blocking there is bad
noise from HDD.
PS: There is another issue which is strange two of times when this happens the whole MBR was destroyed and the system refuses to boot ... only reboots. And i made bootrec /fixboot /fixmbr and this solve the problem ... I don't know is this connected with
system error, but i'm trying to give more details.
Thanks a lot.
Here are i'm posting my error details:
System
Provider
[ Name]
Microsoft-Windows-Kernel-Power
[ Guid]
{331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID
41
Version
2
Level
1
Task
63
Opcode
0
Keywords
0x8000000000000002
TimeCreated
[ SystemTime]
2011-06-25T20:38:38.328017300Z
EventRecordID
7571
Correlation
Execution
[ ProcessID]
4
[ ThreadID]
8
Channel
System
Computer
Rumen-PC
Security
[ UserID]
S-1-5-18
EventData
BugcheckCode
0
BugcheckParameter1
0x0
BugcheckParameter2
0x0
BugcheckParameter3
0x0
BugcheckParameter4
0x0
SleepInProgress
true
PowerButtonTimestamp
129535076822776383Before every critical Errors in event log i found information about Kernel Power I'm pasting it here:
System
Provider
[ Name]
Microsoft-Windows-Kernel-Power
[ Guid]
{331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID
89
Version
0
Level
4
Task
86
Opcode
0
Keywords
0x8000000000000020
TimeCreated
[ SystemTime]
2011-06-27T16:07:21.023625500Z
EventRecordID
9262
Correlation
Execution
[ ProcessID]
4
[ ThreadID]
44
Channel
System
Computer
Rumen-PC
Security
[ UserID]
S-1-5-18
EventData
ThermalZoneDeviceInstanceLength
21
ThermalZoneDeviceInstance
ACPI\ThermalZone\TZS1
AffinityCount
1
_PSV
0
_TC1
0
_TC2
0
_TSP
0
_AC0
0
_AC1
0
_AC2
0
_AC3
0
_AC4
0
_AC5
0
_AC6
0
_AC7
0
_AC8
0
_AC9
0
_CRT
361
_HOT
0
_PSL
0000000000000000
System
Provider
[ Name]
Microsoft-Windows-Kernel-Power
[ Guid]
{331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID
89
Version
0
Level
4
Task
86
Opcode
0
Keywords
0x8000000000000020
TimeCreated
[ SystemTime]
2011-06-27T16:07:21.039225600Z
EventRecordID
9263
Correlation
Execution
[ ProcessID]
4
[ ThreadID]
44
Channel
System
Computer
Rumen-PC
Security
[ UserID]
S-1-5-18
EventData
ThermalZoneDeviceInstanceLength
21
ThermalZoneDeviceInstance
ACPI\ThermalZone\TZS0
AffinityCount
1
_PSV
359
_TC1
0
_TC2
50
_TSP
0
_AC0
0
_AC1
0
_AC2
0
_AC3
0
_AC4
0
_AC5
0
_AC6
0
_AC7
0
_AC8
0
_AC9
0
_CRT
361
_HOT
0
_PSL
0000000000000000
These two informations are before every critical error. -
Hi All.
Mountain Lion for some stupid reason keeps shutting down and rebooting on me. It is random and not associated with any particular task or program/software. I tried reinstalling Mountain Lion but the f'n thing still keeps doing it. I am trying to write a thesis and I have lost work because of this. If I can't get this sorted I am going to go back to using Lion.
Thanks for any help you can provide.
BrettI'm having the same problem at least once a day! This is the latest panic log, any help is appreciated, thanks!
Wed Sep 12 08:59:28 2012
panic(cpu 0 caller 0xffffff7f8fb9ec85): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80aeb35000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address
0xffffff808afa32d0 : 0xffffff800f41d5f6
0xffffff808afa3340 : 0xffffff7f8fb9ec85
0xffffff808afa33d0 : 0xffffff7f8fc985b7
0xffffff808afa3430 : 0xffffff7f8fc9862b
0xffffff808afa34a0 : 0xffffff7f8ffad883
0xffffff808afa35e0 : 0xffffff7f8fcbe75d
0xffffff808afa3610 : 0xffffff7f8fba89e6
0xffffff808afa36c0 : 0xffffff7f8fba40b8
0xffffff808afa38b0 : 0xffffff7f8fba5b4d
0xffffff808afa3980 : 0xffffff7f90c2043c
0xffffff808afa39b0 : 0xffffff7f90c2073c
0xffffff808afa39d0 : 0xffffff7f90c213ae
0xffffff808afa39f0 : 0xffffff7f90c1d5e6
0xffffff808afa3a20 : 0xffffff7f90bfadc0
0xffffff808afa3a50 : 0xffffff7f90be76f3
0xffffff808afa3aa0 : 0xffffff7f90be76ab
0xffffff808afa3af0 : 0xffffff7f90be60f1
0xffffff808afa3b10 : 0xffffff7f90c09f80
0xffffff808afa3b40 : 0xffffff800f863e8b
0xffffff808afa3bc0 : 0xffffff800f865eb3
0xffffff808afa3c20 : 0xffffff800f8638ef
0xffffff808afa3d70 : 0xffffff800f4981a1
0xffffff808afa3e80 : 0xffffff800f420abd
0xffffff808afa3eb0 : 0xffffff800f410448
0xffffff808afa3f00 : 0xffffff800f4195fb
0xffffff808afa3f70 : 0xffffff800f4a5ad6
0xffffff808afa3fb0 : 0xffffff800f4ced13
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f8fb37 000->0xffffff7f8fe39fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8faac000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[99CA4184-8D92-31B2-8726-46139E8E3DFF]@0xff ffff7f8fb23000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[2600903C-EEDE-321B-A023-169DC9B26EA6]@0 xffffff7f8fae0000
com.apple.nvidia.nv50hal(8.0)[9CD95A4A-FD94-349E-A4B6-FC3B74E197F5]@0xffffff7f8 fe47000->0xffffff7f90169fff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f8fb 37000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8faac000
com.apple.GeForce(8.0)[4B9BE287-5251-398E-96B0-BB16C9BFB2D9]@0xffffff7f90bc6000 ->0xffffff7f90c88fff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f8fb 37000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[99CA4184-8D92-31B2-8726-46139E8E3DFF]@0xff ffff7f8fb23000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8faac000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[2600903C-EEDE-321B-A023-169DC9B26EA6]@0 xffffff7f8fae0000
BSD process name corresponding to current thread: firefox
Mac OS version:
12B19
Kernel version:
Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64
Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D
Kernel slide: 0x000000000f200000
Kernel text base: 0xffffff800f400000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 366852391265
last loaded kext at 182698949955: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f8fa16000, size 229376)
last unloaded kext at 221779684551: com.apple.driver.AppleUSBUHCI 5.1.5 (addr 0xffffff7f90429000, size 65536)
loaded kexts:
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.0f2
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.GeForce 8.0.0
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleIRController 320.15
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 5.1.6
com.apple.iokit.IOAHCIBlockStorage 2.2.1
com.apple.driver.AirPort.Brcm4331 601.15.21
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0 -
HP pavilion DV6 1030us shutdown and reboot spontaneously
I bought a HP pavilion DV6 1030us in June 2009, and the Bios was updated to the latest version F24A.
However, during the notebook running, it will sunddenly shutdown and restart again.
Such unexpected shutdown just looks like loss of power suddenly, and happens randomly, at least I can not find a rule.
For most cases, such shutdown comes without blue screen, and it is operating system- independant. I tried to install windows 7 64bit, windows 7 32bit, vista 64 bit, xp 32bit, all OS has such problem.
I dont know whether other users with this model has such problem. I tired everything I can do, still can not solve the problem.
I suspect the Bios has some problem. I hope HP will release a new one quite soon.
btw, if I update the BIOS, will it erase the old BIOS completely first, then write into the new one?
Thanks for all your attention!
This question was solved.
View Solution.Same issue here
-
Random Win7 Restarts, no Kernel-Power event
So, I just got a new SSD and installed the Win7 Premium x64 and I get continuous random restarts after some time the PC is on. I have checked the temperature of the system and there is no problem. In addition, I see many errors in the event viewer about
DCOM .Hi,
When you select the Administrative Events node, you see a list of all errors and warnings for all logs. Post the newest event error logs, let’s find out something related to the random shutdown.
Alex Zhao
TechNet Community Support -
Issue: One day I unplug the power, the screen freezes and I get frozen music sound. I shut down, start up, I get 3 beeps (1 short 2 long), which indicates a Video failure according to the Thinkpad Laptop beep code list.
How I solve the issue day-to-day: I turn the heat up - I disconnect the battery and hard drive and plug in the power then turn it on. I will wait until the underneath is searing hot with a blanket blocking the fan's flow of air, I mean way hot because any
cooler and it won't start. Plug stuff back in, Hard drive first, Battery second, turn off with power button hold, unplug power, replug power.
I turn it on, no beeps, it goes past the first Lenovo screen, then gives me a prompt because it "didn't shut down properly" and continue regular startup. What happens next is the Windows logo appears,
and just as the animated windows logo starts to move (you see 2 small colored dots on the screen), it freezes. I see this every time, I know naturally that it means that the laptop is still too hot to go past that point, so I shut it down and try again. After
about 5 - 10 tries it will go past the splash screen and into the login area, then it's all fine.
Sometimes when I unplug the power from the back by accident it will freeze. By accident I mean that the connector wiggles it's self out easily. This unplug freezing thing started happening about 1 week before the 3 beep black screen problem started rolling,
so I'm putting 2 together.
Errors:
I got a Blue Screen of Death the first time I started it up with the overheating ritual, but I never got it since. It was 0X7B.
I got another Blue Screen of Death about a week ago, but came as it was on already and I had been using it, and said something about disabling Cache or Shadowing in BIOS. I never got it since.
Event Viewer events found:
1. Kernel-Power, Summary page.
There are critical events for a few things like Kernel-Power, Event ID 41, Task Category (63). There are 19 of them, each day 1 or 2 of them but mostly 1, so this maybe corresponds to my daily ritual.
"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
2. Kernel-Processor-Power - Event ID 37, task category (7)
"The speed of processor 1 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report."
3. LMS - HCMI - Event ID 2, Task Category: none
"LMS Service cannot connect to HECI driver".
I came across a very sluggish performing control panel for Nvidia before and after this problem, and I tried installing a newer version, which I had to jump through a few hoops to do, like uninstalling first, not just updating. At first it said that the
driver wasnt for the system, which was wrong. I made it work somehow, but it was still sluggish. I rolled it back to an earlier driver, and now it works fine. No sluggish performance / slight freeze window thing going on.
MSCONFIG.exe, Boot Advanced Options: I have tried twice to change this 1 setting, check box "Number of processors" and change to 2 processors, because I do have 2 processors. I have been able to change
this in the past, but it does not save the setting now, and I believe this option was selected before I started having problems, and settings did not disappear then.
What could this be. The small round BIOS battery? The video card like everyone presumes? (I.E. the entire motherboard replacement), Software? The wiggly power input area? (Not enough power getting in?), Firmware of some sort? The BIOS software being wrong?
SYSTEM INFO:
Thinkpad T61p 6457-A24, Intel core 2 duo (T7700) 2.4GHz, Intel 120GB SSD 6Gb/s, NVIDIA Quadro FX 570M (256 MB),
Windows 7 64 bit Home Premium (6.1, Build 7601), BIOS Ver 1.00PARTTBLx
Display: 1680 x 1050 (32 bit 60 Hz), Integrated RAMDAC, Main driver: nvd3dumx.dll,nvwgf2umx,nvwgf2,
Version 8.17.12.9688, Date 5/31/2012, DDI version 10, Driver model WDDM 1.1
Please excuse the small text at the beginning, there isn't an option to un-do that error.You are very wrong about that mystified. What do YOU think made my computer work without beeping at all hu? (I bet you're gonna tell me). I figured it out.
RE-INSTALL WINDOWS 7 OS.
SOLVED.
DOESN'T BEEP ANY MORE.
THAT IS A PART OF microsoft ISN'T IT.
::: EGO KILLER 9000 :::
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