Keyboard Backlight Settings have no effect vaio Control Center

I have a Sony laptop, model SVE14A35CXH, and my backlit keyboard does work, it's just that the settings in Vaio Control Center, under Keyboard Backlight, the settings for that have no effect on the actual keyboard backlight. I make the setting to never turn on, for both on battery and plugged in, the keyboard still comes on when a key is pressed. I change the setting to turn on in low light, turn off after 60 seconds, it always turns off after 15. Any time I change the backlight settings, the actual keyboard backlight always turns on in low light conditions, and always turns off after 15 seconds if a key is not pressed. The settings have no effect on what the backlight does. Help would be appreciated.

Hi Derp-Derpinson,
Are you using a retail version of Windows? You mentioned before that you did a complete fresh install of Windows 8. Please follow the troubleshooting guidelines below:
Power Cycle - remove the battery and all peripherals -> press and hold the power button for 5 seconds. This will drain the electricity of the unit. Check again the backlight.
Reset BIOS.
Make sure that these drivers are installed or updated: (Sony® Firmware Extension Parser Device Driver, Sony® Shared Library, Hotkey Utilities). You may go to eSupport to download the drivers.
You may also reinstall Vaio Control Center.
Hope these work.
Regards,
Vincent
If my post answers your question, please mark it as "Accept as Solution"

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hi.I have a VPCF13Z8E With windows 7 installed .later on I formatted my hdd and installed windows 8.1 .everything is ok but I can no longer control my backlit keyboard.I also installed vaio control center but there is nothing about the backlit keyboard on the vaio control center as before.and also I cannot use some of the blue fn media keys.Can you help me or I will have to use my laptop like this for ever? I am also intended to install windows 10 when available.Best regards.

Hi cengizdilek,
Thank you for considering Sony Community!
Did you install a retail copy of Windows 8.1? If yes then possibly there are drivers or software that are not compatible with the current Operating System. Or you might downloaded the version of Vaio Control Center that is not compatible with Windows 8.1. If you're using a retail copy then make sure to download the necessary applications and drivers on Sony's website (based on your location or from where you purchased the unit). You may reinstall it as well.
Your Vaio VPCF13Z8E is not a U.S. model and we have limited information about your unit. We do not have the drivers and software compatible with your laptop.
Unfortunately, we are unable to assist customers outside of the US. We kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
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If my post answers your question, please mark it as "Accept as Solution"

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Hi rkreiman,
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If my post answers your question, please mark it as "Accept as Solution"

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Hi mlbnguyen2610,
Thank you for considering Sony Community!
Based on my end, the original Operating System of your Vaio SVE1513RCXB is Windows 7. Did you install a retail copy of Windows 8 Operating System? Usually the originally shipped version of Vaio Control Center is in the recovery partition. Kindly try this option.
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If my post answers your question, please mark it as "Accept as Solution"

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Hi pratik_parate,
Welcome to Sony Community!
Was it working before? If so, here is what you need to do to isolate the issue
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If my post answers your question, please mark it as "Accept as Solution"

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Message was edited by: mjcollinge76

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<?xml version="1.0" encoding="UTF-8"?>
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</dict>
</plist>
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Keyboard Backlight Settings have no effect vaio Control Center

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