Keyboard column not working - the column of keys containing screen bright, 2, x, w, s does not work - all else is OK.  How do I fix?

The keyboard column is not working the column containing screen brightness, the number 2, X, W and S does not work. How do I fix this?

Some older scanners don't support presets. If this is the case, you can try this workaround as taken from this technical note Error: Bad Parameter | Acrobat.
In the Configure Presets dialog, choose the scanner attached to your computer from the Scanner pop-up menu.
  From the File menu, choose Create > PDF from Scanner > Configure Presets.  
  In the Configure Presets dialog, click the pop-up menu to the right of the Scanner field and choose the scanner connected to your computer.
  Click OK, and then choose Create > PDF From Scanner.

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