Keyboard Input not Registerin​g

I recently upgraded to a Q10 from my 9930 and I've been encountering an issue which is more than frustrating.
I will boot up the phone and, not too long afterwards, the phone will not be registering keyboard input
(search won't work from home screen and can't enter text into any form).
I've tried running a keyboard test with the BBVE software and it registers all keys. Doing a quick restart on the phone fixes the issue temporarily, but it reappears almost immediately. 
Has anybody encountered this issue before and have some advice?

If restarting your phone corrects the issue only temporarily, it's probably related to software. Your first step will be to reload your OS using BlackBerry Link. Plug your phone in to your PC and open Link. Click Backup and Restore and do a backup of your phone. Once that's complete, once again click Backup and Restore and restore that backup to your phone.
If that doesn't correct the issue, take your phone back to your carrier for a warranty replacement; you can then restore the backup you created to your new replacement phone.
I hope that helps you.  
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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