Know why Premiere Elements 3.0 won't start when I double click the icon?

I have Windows Vista 32 bit. I have Premiere Elements 3.0 and the 3.0.2 patch. When I double click the icon, it won't load. I uninstalled and reinstalled the app but it still won't load. It worked as recently as last week. I had some virus issues so I took my laptop to Geek squad and they "fixed" the issues.
I never had this problem with Premiere before. Anybody know what might be causing it not to start?
I have been considering an upgrade. I see that they are up to version 9. Will version 9 even work on Vista?

It depends.
What do you mean by "I never had this problem before"? Do you mean Premiere Elements worked fine until the Geek squad restored your computer?
Unless they totally wiped your hard drive and reinstalled your operating system, they may have patched but not totally fixed your problem.
Or it could be that your computer just needs a good cleaning and defragging. Assuming you've got adequate power and a good 30-50 gigabytes of free defragmented space on your C drive.
But there's a very good chance that, if you've re-installed version 3 and it still won't run, then version 9 won't run either. After all, if you still haven't remedied yoru core problem, a new vehicle isn't likely to make any difference, right?
Still, there's no harm in trying. Why not download free trial and see?

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Its alright I forget some details when I post a question too, anyways.... sounds like some file has got corrupt or theres a PC glitch.
As with many post covering simliar issues about iTunes not opening, first try uninstalling Quicktime and reinstalling it.
Also make sure your anitvirus is turned off or disabled when uninstalling/reinstalling iTunes and qicktime. Follow ALL the steps at the link below
http://docs.info.apple.com/article.html?artnum=93976

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Hi dmp!
To have a better understanding of your issue, please let everyone know what operating systems (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, community will be able to assist you with suggestions appropriate for your product.
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* https://support.mozilla.com/kb/Firewalls

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Greetings,
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Six months in the life of a PC could equate to a few lifetimes when looking at how your machines health and well being may have been impacted.
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brialynnmassie
Typically I start with lots and lots of questions to define the situation.
In view of the circumstances that you describe, I am going to start with a suggestion rather than questions. Then, if the suggestion does not work, then I will send a lot of questions your way.
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Users
Owner
AppData
Roaming
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 11.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
We will be watching for your results.
Thanks.
ATR

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moss7202
One of my family lines is made up of truck drivers. There is no such thing as a mere truck driver.
If you want, I will try to help you find those files that GautamBahl suggested. I do not know if that is the answer. But we can rule it in or out as a factor in your issue so that you can move forward with your video editing project.
Windows 7 64 bit Computer
SLstore (disable or delete)
You are going to go to Computer and then follow the path...
Local Disk C Folder
Program Data Folder
Adobe Folder
and in the Adobe Folder is the SLstore folder that you delete or disable
(if you disable, then just change the file name from SLstore to SLstoreOLD...to rename, right click the folder, and rename in the field provided).
See Path in Header .....Computer Local Disk (C:) ProgramData Adobe.....
The line up on the right side of the screenshot represents what is in the Adobe Folder in the path. All you want is the SLstore Folder in that Adobe Folder. Right click it there for the renaming for disabling.
Window 7 64 bit
SLcache (disable or delete)
You are going to go to Computer and then follow the path...
Local Disk C
Program Files (x86)
Common Files
Adobe
and in the Adobe Folder is the SLcache Folder that you will delete or disable as described above.
See Path in Header....Computer Local Disk (C:) Program Files (x86) Common Files Adobe
The line up on the right side of the screenshot represents what is in the path's Adobe Folder. You want the SLCache Folder in the Adobe Folder in the path shown in this second screenshot.
Now you may miss this if
a. you do not scroll down far enough in the folders
and
b. if you have not selected Show Hidden FIles, Folders, and Drives in Folder Options.
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Click computer's Start button
In Search field above Start Button, type in Folder Options
At the top of that left column that you are in, click on Folder Options that will appear there at the top of the column
In the Folder Options dialog, click on View Tab
Under View Tab, find the Show Hidden Files, Folders, and Drives option and dot it.
We are looking forward to your results.
Thanks.
ATR

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Here's a place to start
http://support.apple.com/kb/TS1362

Know why Premiere Elements 3.0 won't start when I double click the icon?

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