Knowing new things for a fresh support project bi

Hi experts,
I am new to this and we have a fresh support project which we need to know from other company1.The company1 has given support for client for some time now it is with company 2(with us).
So can anyone plz help me what is it that i should know from company 1 regarding support project BI.
like number of process chains and from which continents, landscape, no. of reports and and end users.some thing like this.

Hi ,
Below are the few main points that you need to do.
Knowledge Transition This should include the complete understanding of client landscape,get the required documentation for exact functional area.
Reverse Knowledge Transition It is always a very good practice that there should be a reverse KT from your side to Com1.This will make sure that what ever you have understood from them is correct, and in case of any gaps it can be filled.
SLA Agreement Get a complete picture that what are the SLA's for the support and what is the criteria for a case to become a High Sev incident (SEV1,SEV2)..
No of system supported Sometimes there is a confusion that whether only production is supported or other environments are also supported, make this clear there can be more environments like Dev, Quality, Sandpit, mirror etc.
Critical Business User List along with Functional Area This always ensures that support for critical business users and their new requirements are being properly addressed.
Object List Get a list of all the objects in system , for support list of process chains with its frequency will be very helpful.
Daily Process chains
Weekly Process Chains
Monthly Process Chains
Yearly Process Chains
Naming Convention Details Get the proper naming convention that is being used for client , this will help you once any enhancement needs to be done by your company.
Regular Maintainance Activities Get a complete understanding of regular maintainance activities like data deletion, BW Accelerator Housekeeping etc,this has a major role for any support.
Data Retention Period Get the understating for data retention period for the BW objects thais will help in future in system housekeeping.
Last but not the least you need to get the other general info like number of users, key query list, regression testing pack for projects,known issue resolution along with there documentation, being very close to year end is there any specific year end activity etc.
-Vikram

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Let me know the functionality & Procedure involved in supporting project

Hi anybody pls let me know how many types of projects r there in sap and give me the brief introduction for supporting project
thanks in advance

Hi,
There are 3 Types of Projects.
1.Implementation
2.Support
3.Upgradation.
Plz go through this u understand the types of projects and differences.
Difference between implementation, support & upgradation projects and the role of ABAPer in each of them
SAP Implementation:
SAP Implementation is the whole of processes that defines a complete method to
implement SAP software in an organization. It is based on best practices and case studies from various literature sources and presents a collection of processes and products that make up a complete implementation method to allow any organization to plan and execute the implementation of SAP (ERP) software. The SAP implementation process is made up out of four main phases, i.e. the project preparation where a vision of the future-state of the SAP solution is being created, a sizing and blueprinting phase where the solution stack is created and training is being performed, a functional development phase and finally a final preparation phase, when the last tests are being performed before the actual go live.
ABAP Developer Role is to prepare the Technical Specification (based on a Functional Specification given by a Functional Consultant), build the code, Review the code and finally to prepare the Unit Test Cases. Sometimes ABAPer may be asked to do a technical research for an optimal solution.
SAP Support:
After a go live, the application needs a maintenance/support to resolve the issues/tickets raised by the users when using the application. Ticket is like a request for changes/bug fixing or a request for a new ABAP Developer Role includes bug fixing/change the existing code due to new requirements/build a new code etc.
SAP Upgrade:
SAP Upgrade is nothing but upgrading the software with a superior version which has got more advantages when compared to the earlier version.
ABAP Developer Role is to go through transactions SPAU/SPDD to compare the old and new version of the change and finally need to activate the relevant one. Some times might need to work on SAP notes too.
Reward if Helpful.
Regards,
Padmam.

Need info on New Gl for a fresh implememtation

Hello,
Kindly give your inputs on the new gl functionality for a fresh implementation. Please provide some documentation or pros and cons of it.
This is the senario, only one plant is being implemented for the time being, what is the possiblity of implementing the new gl at a later stage . If we activate the new gl can it be deactivated or if we activate can and not decide to use it and only uuse the regulat GL is that ok.
kindly provide your inputs as it is urgent and have to give my suggestions soon to the client.
points will be awarder generously.
thanks.

Ashwin,
Here are my thoughts on the new GL.
1) Parallel Accounting - This feature allows for much more seemless implementation of multiple GAAP accounting. Previously you'd have to mess around with having accounts that are specific to different GAAPs, creating FI validations to ensure the entries balanced, and complicated reporting structures to make sure you had the proper reporting. The only other solutions were special purpose ledgers which may have helped to separate transactions for reporting, but did nothing to simplify the chart of accounts issues. If you are a multinational company, and will have different GAAPs, it is essential.
2) Profit Center Integration - With the new GL, Profit Center Accounting is an integrated element of the reporting ledgers. No need for a fully independent PCA implementation.
3) Extended Coding Block - Better support for adding customer defined fields to the coding block and having full transaction processing and reporting support. No need to implement the SPL unless you are doing some truly complicated manipulations to posted data such that you need user exits on flexible field movements.
4) SAP Stated Direction - This is where SAP is going and they aren't looking back. If this is a fresh implementation you should consider starting out in this manner instead of performing the transition at a later date. There are different transaction codes for the New GL than from the old GL, different reporting tables for the RW/RP, etc.
5) Document Splitting - If you need documents to split automatically for various attributes, e.g. profit centers, business areas, other custom defined fields, this is the only effective way to perform this.
I can't answer to the going back/forth between the two, e.g. classic versus new GL, but don't see why you would be absolutely in error with going new GL. I'd have a different opinion, but unlikely, if you were already live on the classic GL and you were contemplating going through the conversion.
I hope this was what you were looking for. Some points would be nice if so, please.
Regards,
Kyle

New Look For the HP Support Forum!

On December 1st, we will launch a new layout for the community. The new layout will not change the underlying functionality of the community. All of the boards and features that you use will remain unchanged. The new layout was specifically created to incorporate community feedback about the navigation and display.
Here are some of the highlights:
The community pages are less complex and easier to navigate
Buttons are now easier to find because they are brightly colored.
A new modular approach gives us greater freedom to launch improvements more quickly.
Here’s a sneak peek at some of the updated community pages.
New, expandable category menus reduce home page clutter and give us more room to add information to assist and showcase the members of the HP Consumer Support community:
The Best of the Community blog is now located in an expandable menu the top of every community page:
Here is an FAQ thread that will guide you through many actions that have been slightly tweaked; processes like editing your user information and uploading images has been simplified.
There will also be a Temporary Feedback board created for you to post feedback about the layout. The layout change is the first step in an ongoing process to improve the community. We hope you enjoy the new layout and encourage your feedback.
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Hi m5brokenlaptop,
No one can see your profile information except for you. Any information like your name and personal email are hidden from regular users.
Thanks,
SunshineF
Clicking the "Kudos star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
Rules of Participation

New Look for the HP Support Forum - FAQ

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Hi,
Try the following
First of all, see if you can uninstall your current version of HP Support Assistant by using the Microsoft 'Fixit' on the following link - this is particularly useful in correcting issues that may prevent reinstallation on machines running a 64bit OS.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
If this completes, restart the PC.
Next download and install the latest version of HP Support Assistant from the page on the link below - the download links are towards the bottom of the page.
http://h18021.www1.hp.com/helpandsupport/hp-support-assistant.html
After the installation, restart the PC again.
Regards,
DP-K
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Microsoft MVP - Windows Experience

Do you know a way for Java to support event for my 5 button mouse?

I have MS mouse with 5 buttons
I want the option in my app to support events for button number 4 and 5
anyone knows a way?

Could you be more clearer with your requirements. What you really want to achieve and what you get?
And use the code tag to post the codes.

Several new cameras for the RAW support

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Resolves an issue in which some DNG images may appear tinted or distorted.

this is part of 10.4.10
http://docs.info.apple.com/article.html?artnum=305533
well at least some of the people will be happy with the added camera support while others will not be ...
by the way, you shouldn't have marked this as a question ... as there is no question ...

Support Project roles and responsibilities.

Hi Guru,
I am new in SAP BW/BI support Project. What are the roles and responsibilities in support project as a BW/BI consultant. plz give details with examples. what are the tools are using in support project. and what are the transaction codes using.
Thanks & Regards
Manas

Hi Manas,
For Supporting mainly
1) We have to do Monitoring of Processchains
2)Scheduling the Loads
3)If there is any requirement of new Process Chain we have to Create the processchain
Transaction Codes Mainly we use :
SM37 --To know the status of backround job.
SM12--To unlock the objects
RSMO--To see how many Infopackages are running
SM50--To see work process
SM64--To trigger the event.
Regards,
Marasa.

Once made a download app paying with my credit card. I need to delete that card no longer descargsndo things for card payment

once made a download app paying with my credit card. I need to delete that card no longer descargsndo things for card payment

http://support.apple.com/kb/ht1918

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I know I am responding to my own thread, but I an SOOOO disgusted with Apple right now.
The new iOS 7 was the lead story on CNN today... and it wasn't positive. Easy to see why, it's a graphics disaster. It is ugly, difficult to read, doesn't interface aesthetically with the iPhone 4S, and gives everyone in America vertigo. Either fix the appearance, or find some way to allow us to roll back to our previous iOS. Do so quickly, or this life-long Apple customer [circa 1978] will be moving on. If this represents shades of what is coming with OS Maverick, I am petrified. Further, I am a GM of a chain of newspapers and websites in the Austin, Texas area. I will be ripping out a scathing editorial. The notion that we can't roll back from something millions of us hate is despicable. I'm giving you one week. Be sure I am not alone.

I want to make a bootable usb drive for my macbook air,and my ystem is osx mountain lion 10.8.5. How can i download it again without repaying for it so i can make my bootable flashdrive? I'm pretty new at this computer stuff so i don't know how things

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Message was edited by: tzaphon

This is not difficult and you will not have to download from the app store.
your computer has what is called a recovery partition that came with it.
simply hold cmd+R while you boot up. let go a second after you hear the chime.
you will boot into the recovery partition.
Use disk utlity to format your usb drive and then exit Disk utlity and go to Reinstall Mountain Lion.
it will ask you which disk you want to install ML onto. Choose your new USB drive.
easy peasy

HT5312 How do I make a new apple account and delete the one I have now? I don't know my password for the id they use and it won't let me use my current email address?

How do I create a new Apple ID and delete my current one?

You can't delete an account, all you can do is remove any personal info from in and stop using it - but anything that you downloaded from the stores with it will remain tied to that account.
If you don't know the password for it then try this page to get it reset : http://iforgot.apple.com
If you also don't know your security answers, then if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
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Contacting Apple about account security : http://support.apple.com/kb/HT5699
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How to create a new account : http://support.apple.com/kb/HT2731

"A new folder for every project file"

Aha!! Right, from now on ... (thanks Steve)
From the Muvipix.com Guide to Adobe PE11 by Steve Grisetti
(p 36) [on starting and saving a new project]
2 Click the Browse button to choose a location to save your new
project file.
We at Muvipix recommend always selecting the Browse option and,
wherever you choose to save your file, creating a new folder for every
new project file.
This little bit of housekeeping keeps all of your new project's files in
one neat, little folder. And, when your project is done and you want to
clear it from your computer, you can then remove not only the project
file but all of the temp, render and scratch disk files Premiere Elements
has created for that project simply by deleting that single folder!
This makes post-project clean-up a much easier and neater process.
OK, hope I've got it this time (at last)
cheers
Brian

Oh no! I thought I’ll re-work that Canal video again, but this time saved the project from the very start in a new folder on an ext HD (500 GB) connected USB3.0. Tried all sorts of things on it, saved each time in the same folder. Cleared all 14 clips from Project Assets (which of course emptied the timeline). Shut down PE11. Checked via Windows Explorer that the project files were all on the ext HD – and by the way, there are no other files on it, just the PE files. My understanding is that Advanced System Care Pro (Iobit) regularly defrags all my drives if necessary (tho’ I haven’t done this manually for months with this drive).
OK, opened PE, went to Open Recent Projects, it shows the above .prel file and the entire path, I click on it and –
Weird, just weird
Nil desperandum
Brian
Edited --- and another weird thing, my email isn't sending the complete message I type to this forum. I sent a whole message once and it never appeared, but this time it's cut off half a sentence above (it did this before, earlier today).
That sentence should read,
OK, opened PE, went to Open Recent Projects, it shows the above .prel file and the entire path, I click on it and – nothing happened! (You'll have gathered that's what happened, but I wrote it in my Windows Live Mail, sent via BT-Yahoo ISP ......... ) Hey wait, there was a whole lot more.
Here's a copy / paste from Windows Live Mail outbox
It’s so odd, because as I said previously, most of the time it works so well, does all the things it’s supposed to do. I followed Steve’s instructions here to the letter. By the way, as you know, it’s not just the ext HD, this has been happening all along with allowing PE to save everything in its default Folder 11.
I would be – now – very sorry indeed to have to abandon PE11 simply on this account, but it’s causing me to waste such a lot of time. (Let alone the expense of buying it, plust one Lynda.com course, plus 2 books – not forgetting that I’d previously tried the Corel software and bought a book and DVD for that too!!)
Might just use – what’s that simplicity-itself thingy everyone uses who just want to get any old kind of thing up on You Tube .......... Oi vey!! <<more weary sigh>>
Weird, just weird
Nil desperandum

Pleassss i want to know bi 7 supporting project point or production issue

Hi expert,
i am pradeep .a job seeker could pleassss help me. i want to know bi 7 supporting project point or production issue and in bi 7 what are role in production project .shore to assign point my id is [email protected]
thanks&regards
pradeep.k

Hi,
It may vary in different projects.
I can just give you a couple of general roles in Support project
Data Load Monitoring:
1.Carried out data load on a daily, weekly and monthly basis using Process chains from both SAP Source systems as well as Non-SAP Source systems such as Informatica.
2.Resolving Data load error such as Invalid characters, Time period conversion, Currency conversion, Duplicate records, etc
3.Ensuring the availability of the updated data in the datatarget on time.
4.Spooling out data through Infospoke from SAP BW to systems like Trillium, Ariba (Reporting Tool)
Ticket Resolution:
1.Process chain modification: Working on Optimizing Process chain by creating new process chain considering the load dependencies.
2.Reloading of R/3 data from different clusters Reconciliation issues
3.Enhancements as per Business requirement.
Additional responsibilities:
Preparing design documents from the Business Requirement docs and identified the relevant data targets for satisfying the customer requirements.
Creation of Operational manual: BW Run & Maintain Support.
Process Chain Detail Documentation (Sequencing & Dependency within Local Chains).
Monitoring checklist Document (From Process Chain Perspective)
BW Doc checklist preparation
Table space activity with basis team.
Data load analysis taking into account the CPU utilization.
Applying Support packs and performing ORT.
Refer
Roles & Responsibilities for Junior & Senior consultants(Technical)
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/08f1b622-0c01-0010-618c-cb41e12c72be
Production and Implementation
/message/4755150#4755150 [original link is broken]?
hope this helps,
Thanks,

New to SAP FICO - Placed in a support project - Need Help

Hi everyone,
I have placed for a support project in a retail industry and I have been taken FICO as my module. Can you guys help me in knowing what all things I have to do in the initial stage
Regards,
Prajeesh
SAP FICO Consultant
Moderator: Please, read and respect SDN rules

They are in the same path in the jar file that they were when they were on your disk in the file system. Lets say you have a dir structure
C:\dir1\dir2\dir3\dir4\file.txt
and you cd to dir2:
cd \dir1\dir2
then you jar dir3:
jar cvf jar.jar dir3/*.*
the path to file.txt would still be /dir3/dir4/file.txt inside the jar file.
do a jar tvf jarfile.jar and take a look.

Knowing new things for a fresh support project bi

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