Kodak EasyShare software - cannot edit some scanned JPEGS - pop-up error

Hello everyone,
Well, a search through the forums was not even close to what I am experiencing.
The questions first before the background:
- Has anyone else ever seen this error?
- Has anyone been able to get through to Kodak support (maybe their web-site is not Safari friendly)?
OSX is 10.3.9
Using Kodak EasyShare v6.0.2 (v45 SKU10) software (the latest available for this OSX). This appy has been behaving reliably for years.
I have 4 JPEG files that were recently scanned in that EasyShare cannot edit. The pop-up states:
"One or more of the selected pictures cannot be edited using Kodak EasyShare and will be ignored".
I've done Repair Permissions and also maintenance scripts via MacJanitor.
The .JPGs are 20k each, nothing out of the ordinary. I am able to edit (much) larger files.
Yes, the files can be opened and edited with iPhoto but the end user has been using EasyShare and
would prefer (undestandably) not to maintain another photo-management tool.
Regards,
Craig

c-squared,
Yes, the files can be opened and edited with iPhoto but the end user has been using EasyShare and
would prefer (undestandably) not to maintain another photo-management tool."
Does that mean that you did open these files in iPhoto and that they opened fine but just not using the Kodak Easyshare app software?
The reason I ask is that your statement can be read both ways and it is important to know if the jpeg files are corrupt and that is why the Kodak Easyshare cannot open them or if it is something else.
Have you tried saving the photos on your camera and then reformatting it and trying with some new test photos?
Generally these forums are for troubleshooting problems with Mac hardware and Apple software and not third party applications.
littleshoulders

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