Laptop dosenot run on battery

product name- probook 5310m
problem - battery is charged but laptop doesnot run without AC plugged in and battery health is showing good on hp support assistant and also on icon of battery it shows plugged in, not charging,,... please help me out

Hi asd123,
I see you are getting the “plugged in not charging” message on your ProBook. As the ProBook 5310m is a commercial product I recommend that you post problem in the commercial forums to get your issue more exposure. Here is a link to the Commercial Notebook forum.
However this issue could simply be a problem with the Microsoft ACPI-Compliant Control Method Battery which is basically the driver that communicates between the computer and the battery. There is a chance that it is corrupted. The steps below will show you how to reset it. For additional help check out the commerical forum.
Step 1. Go to Device Manager
Step 2. Select Batteries
Step 3. Right click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there
Step 4. Click Uninstall
Step 5. At the prompt put a check in the box to remove the current driver
Step 6. Shutdown the computer
Step 7: Remove the battery for minute and then put it back in
When the computer comes back up it should automatically find the driver.
Step 8. Go to Device Manager
Step 9. Select Batteries
Step 10. Right click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there
Step 11. Click "Search automatically for updated driver software"
Do the same thing with Microsoft ACPI-Compliant Embedded Controller.
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

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whoswho wrote:
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Hi @Squinancy
Welcome to the HP Support Forums!
From your description it sounds like you were try to do a hard reset of your notebook to start with, but it is possible it was not done properly. Read through this, and try it again.
HP Notebook PCs - Use Hard Reset to Resolve Hardware and Software Issues
If after that the computer is still not booting up on battery, check through this one next.
Battery does not power the notebook or hold a charge
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Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

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Sherif Daniel wrote:
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I have the discrete graphics card enabled - NVIDIA Corporation GT218 [NVS 3100M]

It might not necessarily be caused by loss of power, but maybe if the battery power dips? Or if the battery gets too hot and something overheats, then that could cause freezing. I'm only going by what I've found on google.
Anyway, I found another thread (not sure why I didn't see it before) that suggests that it might be caused by bluetooth (bluez specifically) https://bbs.archlinux.org/viewtopic.php?id=115814, but it seems like that was more of a locking up problem than freezing completely. I've remove bluez and disabled bluetooth for now anyway (unfortunately can't remove it completely because I'm on Gnome Shell) and I'll run on battery for a good while and see if things freeze again.
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Last edited by themusicalduck (2012-03-28 22:11:21)

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MBP shuts down suddenly when running in battery mode

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I am from Zaragoza (Spain) and lately (about 2 months ago as I can remember) my mbp shuts down when running in battery mode and without any advice. I see some of you also have this problem.
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http://support.apple.com/kb/HT1490
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Sadly I think the last coment is right. After so many charges (500-1,000) the battery dies. I had the exact same thing happen to another brand of laptop when its battery died. Replaced it and it works great again. Sorry to say but rechargable batteries don't last forever.

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IBook won't run on battery

Hi Folks
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Hey Don,
I have an iBook G3 900 mhz model that I just replace the logic board in (video issue).
Just curious. Did the GPU chip die? or was it the BGA issue? I repair and donate iBooks to inner city school teachers.
it had a missing plug in connector, which is the one that connects from the Logic board to the power button. I soldered it back on and powered up the Laptop fine.
Wow good job! That's not easy to do. BTW that plug would have nothing to do with the not running on battery problem. It's part of the "soft start" circuit.
This is from the service manual for the 900:
"The computer runs when plugged into a wall outlet but not on battery power
1. Reseat battery to verify battery is seated correctly with battery lock engaged.
2. Try known-good charged battery.
3. Reset the power manager by pressing the key combination Control-Option-Shiftpower.
Warning: Make sure you do not hold down the "fn" key when resetting the
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G560 won't run on battery

Facts:
laptop under a year old
lightly used
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battery meter shows 99% charged
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Thanks

take a look at the thread below first. if it doesn't work, you'll need battery replacement.
http://forum.lenovo.com/t5/IdeaPad-Y-U-B-V-and-Z-series/Y560p-Battery-Plugged-In-Not-Charging/m-p/48...

Laptop dosenot run on battery

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