LCD panel problem 2009 13" mbp

Hoping for some insight to what's happening here. My brother's mbp has been having display issues. Initially, he brought it to me with the display totally off but it would cycle through colors when initially turned on but go black once it got into the boot process. I thought it might've been a problem with the lvds cable, but everything *seemed* ok when I looked in. For whatever reason though, just me verifying each connection was secure fixed the problem. Only thing I can figure is that my guess of a bad connection must've been correct.
Fast forward a couple weeks, and now this:
Any ideas?

So here is the road I have taken so far. I have an old Opti Bay unit that I am no longer using. I pulled the old cable out of the MBP and looked it over, can't see any outside damage (i know this doesn't really mean anything) I placed the HDD in the Opti Bay, hooked everything up and just left the HDD bay empty with the old cable connected to the mainboard. Pushed power and she fired right up like nothing was wrong.
I found cable 821-0814-A on Amazon for $26 so I will replace that and then put it back together the way it should be and see how it goes from there.

Similar Messages

How to connecttwo external 19" LCD panels over DVI to MBP

Hi,
Is it possible to connect two 19" LCD panels over DVI to a MBP and run them as a single extended desktop?
I've not been able to find an answer in the many posting and I get the impression its possible, but I'm not sure. I get more doubtful when I start to figure out how to do the cabling (daisy-chain the panels, use a DVI splitter?).
Any help is greatly appreciated!
F

Do you use this set-up with multiple monitors and the extended desktop?
I ask because I followed your suggestion but at the Matrox site (http://www.matrox.com/graphics/en/cadgis/products/th2go/th2go.php) all the indications are that it only works with Windows. Even the user handbook doesn't reference Apple at all.
It sounds like a great idea, but I'd like to verify it works before spending the $300.
Francis

MBP LCD oversaturation problems fixed in 10.6

Hello,
I just installed Mac OS X Snow Leopard and suddenly color reproduction is fine again. I have a Macbook Pro 13.3 with the 9CC2 LCD panel. Like many people in this forum I wasn't happy about how colors look on my screen. Blues were kinda purple and yellows and greens were oversaturated. Now after installing 10.6, everything is great! Must be the video driver, because I couldn't calibrate my screen no matter how hard I tried on factory preinstalled 10.5.7 (updated to 10.5.8), but in 10.6 picture is way better (with correct color reproduction) even using default profile.
Could anyone confirm this?
Message was edited by: Siimors

Oddly, my colors were fine before installing 10.6. After installing it, the blues in the pull down menus turned purple, but after a while they went back to blue. But even more strangely, the mail icon is purple when mail is closed, but after I open mail and the dock hides itself, when the dock comes up again with mail open, the icon is the normal blue color. Has anyone else had this happen?

MBP LCD Screen Problem

I have a MPB with the Intel Core Duo CPU. I recently had my screen go crazy. The colors look like something out of the 60's....very psychodelic. I did a screen grab and looked at it on another computer. The odd part is that the screen capture looked perfect.
Anyone else experience this "tie-dye" effect of their screen?
Thanks

Hey Aaron,
I think I am experiencing the same problem. My MBP started doing what you describe after a failed attempt to boot into Windows XP with Bootcamp. After rebooting several times into OSX and XP, I was able to get the proper display in XP, but upon rebooting again into Windows or OSX, the display is not working properly in either OS.
I connected my Cinema Display to the DVI port and have no problems with it and screen grabs from the Cinema Display and the MBP screen show nothing wrong. Apple Hardware Test reports nothing wrong.
I took a picture with my digital camera:
http://web.mac.com/cppeters/iWeb/Site/Photos_files/slideshow.html?slideIndex=0
My Macbook Pro is running OS X 10.4.8 with the latest firmware.
I hope someone can shed more light on this.
Macbook Pro Mac OS X (10.4.8) 15.4" MBP, 2.16Ghz Core Duo, 2GB Ram, 256MB ATI Radeon X1600

Can I place a 13" retina display panel into my 2011 MBP?

I was wondering (moreso wishing and hoping) if it's possible to have my 2011 MBP display panel replaced with the recent 13" retina display panel. My 2011 MBP is just out of warranty and its display panel has developed a green line issue that seems too common among MBP displays.
Thanks!

The best option would be to take this to Apple and pay for it to be fixed. The display will be expensive to fix, so if you feel you can, purchasing a replacement from eBay or somewhere online would be possible. You can not fit a Retina display on as the hings and connectors are different, and even if they were not, the firmware and drivers your Mac will have (and continue to have as the model number tells the system you should have a standard display) can not drive the higher resolution efficiently. This would lead to performance and battery issues.
Consider buying a desktop stand and display for your Mac as well and use the built in display only when necessary. Small problems with LCDs usually develop into worse situations quickly.
Good luck!

No boot condition after upgrade to 10.8.3, EFI 1.6, Mid-2009 15" MBP 2.53Ghz

Hi,
I've got a Mid-2009 15" MBP. After I upgraded to 10.8.3, my computer got into a situation where, upon waking from sleep, it became unresponsive, and then gave me the "no entry" sign after I hard-rebooted it.
I took the drive out, put it in an external enclosure, found that it booted via USB. I then put the drive back in the computer and to my surprise, it booted and worked properly -- for about a week, at which time the problem recurred.
Some more detail: a while back I upgraded the HDD to a Seagate Momentus 7200 750GB, model ST9750420AS. I encountered poor performance, spinning beach balls, refusal to wake from hibernate, etc. I came upon the EFI 1.6 monster thread (https://discussions.apple.com/thread/2054387) and downgraded my EFI to 1.6 and kept it there. Everything worked great for more than a year, until the 10.8.3 update and no boot.
It looks like some people who downgraded to 1.6 are having issues with 10.8.3 as well, but with an HDD/SSD in the optical drive (https://discussions.apple.com/thread/4895074). I can confirm I'm having issues with it when the optical drive is intact and I'm using a SATA HDD in the HDD bay. This is a supported configuration (my owner's manual even has instructions for upgrading the HDD).
The second time it happened I tried what the folks in the second thread above did and downgraded to 10.8.0, then upgraded to 10.8.2. I can say that at this time it seems to be working. So my questions are:
1) Is 10.8.2 the last Lion update this MBP will ever be able to install?
2) Has anyone who was previously running EFI 1.6 / 10.8.2 had this issue and had success with the 10.8.3 / EFI 1.7 combination (upgrading both at the same time)?
3) Has Apple or anyone else found a definitive list of HDD/SSDs that work reliably with this rather finicky logic board/disk controller?
4) Anyone else running EFI 1.6 / 10.8.3 having a similar experience? Should I be worried about the longevity/integrity of my hardware at this point?
Thanks. Please chime in especially if you have a similar configuration/experience.
Alex

Try booting into the Safe Mode. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About

Mid 2009 13" MBP iSight camera bad picture quality in photo booth

My daughter's stock mid 2009 13" MBP 2.26 ghz intel core two duo has a problem with the isight camera. The isight camera is built in to the screen. The isight camera works some of the time flawlessly and other times it comes out real grainy and with small colored pixels all over the screen like colored static (about 20% to 30% of the photo booth screen is affected but the rest of the screen outside of the photo booth app is unaffected). She only uses it in photo booth but we've tried the iChat app and the same thing happens there too, once she couldn't get the MBP to connect to the isight camera (it just showed a black photo booth screen), so she closed the lid of her MBP and reopened it and it worked. All of the software and firmware is up to date and we've tried resetting the PRAM and the SMC, it didn't do anything to fix the problem. It seems like there's a wire loose in the computer from the screen to the computer base, only because I can move the screen back and forth and the picture quality changes, the amount of static on the picture will move, go away or get worse. I had the screen changed in early 2010 (January or February) (the MBP was about 5 or 6 months old then) at the apple store under warranty due to dirt under the screen's glass (manufacturing defect). The photo booth picture static problem comes and goes, but here lately it comes more than it goes. The screen in general is in good shape and doesn't have any detectable problems with it, it has a good picture and no dead pixels, the problem seems to be only isolated to the isight camera. Can some one help with this problem? How long of a warranty is given on the warranty repairs (like the screen change they did in early 2010)? If apple does a repair on it and finds a wire that has rubbed the insulation off of it on a hinge causing a short and the isight problem, as a result of a sloppy repair from the first warranty repair, will they cover it under warranty again even if it's been over a year since they changed the screen? Also how honest will apple be if they do find out it is a problem caused from the first screen replacement, will they own up to their mistake? If I don't agree with apple's repair decision, can I get a second opinion from an outside source, third party, and if it's diagnosis different than apple's and can be proven, can I still get apple to do and pay for the repairs and labor if it turns out to be their fault from the first warranty screen replacement?
The reason why I'm asking is, I took my wife's white macbook in about a year ago for the famous cracked top cover replacement (under warranty) and when I got the computer back, the isight camera didn't work, so I gave it back, they took it apart a look at it and said there was nothing wrong with it and gave it back, then the screen wouldn't come on so after 4 hours at the Apple store they decided to send it to Austin, TX. for repairs (I'm in Ft. Worth TX.). Apple in Austin said it needed a new main board. They said the old one had water damage to it. We never had water anywhere near the computer, not even in the same room. It was working fine when we took it in, we took it in just to get the plastic top case, that cracks all of the time, replaced under warranty. And then they wanted us to pay for an $800 main board because some how while they were doing the top cover replacement it got water damaged. I argued with them and they finally gave me a one-time offer of them paying for half of the repair and labor or if I disagreed or left the store I would have to pay the whole amount if I chose to have the repairs done. So I ended up having to pay $467 for a year old macbook main board that was water damaged in their possession during their repairs. I like Apple and their products but I am worried about giving my daughter's MBP over to them for repairs because of this incident, it's an honesty issue with how honest they will be with what they find because they won't give back the old parts for analysis by a third party to verify their diagnosis.
Thanks for any info and advice anyone can give.

Hi,
As a personal note I find long posts like this hard to read if they are not broken up in to paragraphs.
As I say it is a personal thing.
I can give you some information about the camera and laptops over the past few years.
Basically in early Laptops of the MacBook Pro and MacBook range the cable did tend to fray at the point where it passed through the hinge. It did take a well used laptop that had the lid open and closed frequently to cause this. (your 2009 model might just be in that group - I have no firm dates or models I am afraid)
Later models have this rerouted so that this does not happen.
However the cable has then tended to get pulled from the camera end and become loose.
This On Line Self fix site has pages about some models (The one I have linked to may not be yours)
I have linked in to later pictures in the sequence but there are navigation points to work back to the start.
Note:- they use pretty specifc specialest tools as well in these pics.
Doing this would certail Void any Warranty you have left.
From Posts mainly in the iChat and the iSight areas I have gathered that it seems common for Apple to replace the Screen as a whole rather than fiddle with getting solely at the camera.
Apple has this article on Trouble Shooting an iSight
Basically it says try several apps then try logging in on another Mac User account to see if it is App based or User based or in fact System wide.
If System wide then resetting the SMC/PMU is the only suggested fix. (Which I did read you had done)
In addition to that I would add that testing should be done in different lighting conditions.
Lighting in the evening or dark that is good enough to read buy is not always good enough for the camera or is not illuminating the right areas.
Some people have reported that Starting the computer in Safe Mode (then Rebooting afterwards) seems to help. (it clears out some caches and starts up with reduced extensions)
As to actual Repairs and any Warranty that may still be in place I cannot say.
I can say that when people post about problems with repairs a certain stores someone else will tend to post that their experience was different.
You seem to report two different experiences with the two computers yourself.
10:24 PM Thursday; July 14, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

What's the latest Jan. 2010 spec LCD panel model #? (e.g. 9CBD, 9CA0, etc.)

Just wondering if anyone who has a 2010 assembled 13" MBP or recently warrantied MBP can confirm the latest Apple display spec model # (e.g. My MBP was built in Sept.09 and has a 9CBD panel) that is being used?
Got the dreaded light leak developing on the side and hinge edges of my MBP -- but considering that my colours/calibration are pretty much bang on for my eyes as well as the fact that I've painstakingly applied an Anti-Glare film 100% free of lint bubbles LOL -- my conundrum if the latest spec'd panels are really any better or if it's still a lottery on whether you get a good panel if replaced under warranty. The last thing I want is to go backwards in quality!
Also if you've gone through the warranty process I'm curious on whether you have any say on whether it is another 9CBD that goes in or if you can specify to them that you're only satisfied if a Jan. 2010 9CA0 (or whatever # it is) is put in?
I am planning to wait to see if Apple quietly updates the LCD panels in the MBP line at the Jan. 27 iTablet/iPhone OS4.0 event before taking it in anyways, but hopefully someone can shed some light into how Apple have been going about dealing with the light leak issues. Thanks again.

Thanks for your kind cmments matrixxzero. I agree rockykoston I will replace my keyboard eventually myself too, with all the stories here I'm terrified to hand my laptop into service, apart from not having the spare time, Idon't want it to come back scatched, damaged and/or unfixed. That doesn't augur well for Lenovo guarantees. I am fully cpable of servicing it myself but many customers aren't and shouldn't have to.
As I say the other issue is model lines. Our Chinese friends have proven they can maintain quality and innovate now but their shere manufacturing muscle means it's all too easy to have too many models and too many variants with too much crossover.
Why drop a great design like the Z710, only let down by a middling to poor Nvidia chip and introduce new 17.3" models with absolutely no maintenance covers and sealed batteries!! They should have upped the Nvidia chip (the same as the Y50) and a better WLAN card. Same with the 15.6" models - evolve the Z510 to have a case like the Z50 but the same or better components again. Similarly the Y50 should have been an evolution of the Y510 not a step down.
Lenovo has definitely gone cheap in the upper end of the consumer range, when they needn't as there are tons of cheap laptops from the brand.
Most of the reviews I came across for the Z510 described it as having very good build quality and since I changed laptops three times from the same store within my purchase period I had chance to compare closely, with at least Toshiba and Acer. I would not agree with these reviews it's OK but not great. The metal upper case fooled me a bit but it's less sturdy than a cheap i3 HP laptop it replaced. Again for around a $1000 it should be better.

T500 WXGA+ LCD Panel Adjustment Challenges

Does anyone have any LCD Panel adjustment tips for a T500 with 1680x1050 screen and Intel 4500HD GPU?I am trying to make adjustments through the Intel Graphic Media Accelerator Driver Control Panel. I am running Vista Home Basic.
A number of different calibration programs such as Calibreze start by having you set the contrast to maximum. When I do this it washes out the screen so I back off on the contrast and try to proceed through the test but the result is that the color saturation is lacking. I am further frustrated by the video settings button on the same control panel. When I change the settings here it appears to have an effect only on the small test photos provided in the adjustment window. It has no effect on the display itself. I found a bunch of color management options in Vista but I have no clue as to where to begin with these. Lastly, I tried to find a user guide for but came up with nothing.Does anyone know where to find one?
I am left wondering why I didn't just buy a machine with a dedicated graphics card.
Solved!
Go to Solution.

Hi Doublej,
You don't say what is your purpose in adjusting your screen. If it is to have a truly calibrated monitor for the purpose of photo editing, then I recommend that you just give up on the laptop's screen anyway, and use an external monitor. The external monitor should be of type IPS or MVA or PVA (Wikipedia / Google these if you're not familiar with them) if a flat panel, or a (gasp!) CRT. All of those options are expensive, except the untrendy CRT. Just about every laptop screen these days and most external flat panels too use TN technology, which is great for gaming (fast response time) but utter garbage for viewing angles and color accuracy. Don't believe me? Load up a color photo on your laptop, then try looking at it from slightly above center, slightly below center, left of center, and right of center. See the color and brightness shifts? How can you possibly calibrate that? (You can't -- there's no way to always look at the screen from exactly the same angle, even if you could position your head perfectly, your eyes see different parts of the screen at different angles.) A good external monitor will also give you far better contrast ratio (brightest / darkest areas).
After getting a decent monitor, it's still a good idea to calibrate it. (I've seen some monitors from Dell and Apple come pretty close without calibration, and others that were way out of calibration by default.) The X-Rite i1 Display 2 screen calibrator comes with easy-to-use calibration software for Windows and Mac. (Other calibrators may be just as good but I haven't used them so don't know.)
The FlatPanelsDK Online Monitor Test is great for a quick visual check of your screen's calibration.
One last thing: discrete graphics have NO color calibration advantage over your fine Intel integrated graphics.
Results of Your Ideal Business-Class Laptop survey, concluded 2009-07-29.
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IMac backlight OR LED Screen Panel Problem.

So for about 6 months now i've noticed these 'smudge marks' people have been talking about behind the glass screen in my iMac 27" which is a late 2011 model (about 13/14 months old) and was bought new fro the iMac store.
Then about 6 weeks ago i started having problems with what i thought was the backlight. After 5 minutes or so of being on my iMac, the screen would all dim a little and sometimes flicker for a fw seconds until it halted at a certain level of brightness (which i couldnt make brighter with the brightness volume buttons.) It became more frequent over the weeks and some times went completely black but i waited to take it into Apple because i live in Leeds UK and i knew there was a new Apple store being opened (Thursday 21st March 2013). Normally i would have to travel to the Meadowhall Centre (Sheffield).
So sure enough, i went in on the open day and they took in my iMac telling me it was the backlight. They quoted me £109 including VAT whih i was willing to pay. I had a phonecall today 25/3/13 from the store telling me they had replaced the backlight and the problem was still occouring so they would need to replace the LED Panel. I was also told this would cost me over £300 + VAT! No way can i afford to pay that and i'm probably not alone when i say it took me long enough to save for the iMac itself! Theres obviously a serious issue with the backlights and LED Panels of iMacs dating back since before the iMac models first came about. I don't smoke, one of the 'Geniuses' in the Apple store even commented on how well it had been looked after, there are no radiators near my studio, it is very well ventillated and isnt over used, so this obviously isnt a case of not looking after it propely. I don't understand why i have to pay over £300 if this is a MAJOR fault with apples product and not mine. Tomorrow i have to pick up my iMac (still broken) and simply work with the problem which i'm pretty sure soon, will be almost impossible if the screen continues to go black and fail on me.
Recap:
My questions are these.
What is causing the problems with the iMac backlight/LED Panel?
Why have Apple not done anything about this fault since it's been going on years now?
Why should i have to pay over £300 to fix APPLES FAULT.
And finally, has anyone here won an argument similar to this that were out of warranty and not had to pay?
Thanks,
Billy.

Hi Billy, sad, isn't it!?
Some have paitiently worked their way through Applecare to get to a point where you can ask to speak to a customer service rep, & some have gotten satisfaction that way.
On the LCD, I wonder if it isn't that LCD cable problem...
http://forums.macrumors.com/showthread.php?t=1049431

DSC-HX90V LCD panel shows images upside down

I bought the DSC-HX90V for my wife in late June, and we promptly took it on a three-week cruise and visit to Italy. The camera performed well, even in low light, and the telephoto worked phenomenally: Thanks to the 5-axis OIS, we were able to take 30X zoom images with exceptional clarity and no blurring (even when shooting distant ferries, containerships, etc. from the deck of a cruise ship). The viewfinder was a great convenience, and it was easier to use than we might have guessed (popping it up and flicking the back element of the finder out quickly became an instinctive process). But--and this is really weird--the camera developed a fluke after several days of use: the LCD began displaying images upside down, in both shooting and review modes. At first this happened sporadically, then it happened all the time, and finally--in the past few days--it reverted to displaying images correctly. Fortunately, there were two workarounds when the LCD was acting goofy: We could use use the viewfinder (which was immune from "upside down syndrome") or pull the bottom of the LCD panel out an eighth of an inch or so, which resulted in upside down giving way to right side up. I haven't yet called Sony's warranty service about this, but I'm guessing the problem is in the LCD's "selfie" position sensor. It would be great if it could be solved with a firmware update or system reset, but that's probably too much to hope for. In summary: Great camera, but with an annoying flaw that will need to be fixed.

Hello Imboden,
Sorry to know that you are experiencing this issue with your camera. Please try to reset the settings in the camera by pressing MENU then Setup then Setting Reset. You can also do a Power Reset by turning the camera off, removing the battery. Press and Hold the On/Off button for a minute and then release it and reinsert battery. Turn on the camera and test the LCD screen.
If the LCD panel still does not work properly, I would recommend sending the camera in to http://repair-camera.com/SonyRepairHome.aspx for evaluation and repairs.
If my post answers your question, please mark it as "Accept as Solution".
Thanks,
Zander

Z61m: LCD panel replacement (WSXGA+ to WUXGA)

I own ThinkPad Z61m (Type 9450-HAG). Unfortunately the LCD panel does not work any more (only top third of display works).
I consider replacing of the LCD panel (WSXGA+, FRU no.: 13N7020).
Is it possible to replace the original panel with WUXGA panel - 13N7198 or 13N7178?
If it is possible, is it enough just to exchange the panels or it is also needed to replace other parts of notebook and/or upgrade BIOS or other software?
Solved!
Go to Solution.

It should work no problems. In fact, you could probably use your old inverter. CCFL backlit LCD screens use a two pin connector from the inverter to the LCD. This connector is the same accross most if not all manufacturers.
I tried replacing a 15.4" WXGA LED backlit LCD with a WXGA+ CCFL backlit LCD. Now you might ask yourself, can I convert to LED backlit LCD. While it may be possible, I don't want to say yes just yet. Anyways, what I had to do is disassemble the LCD and remove the screen. I disassembled the original WXGA LCD and replaced it with the WXGA+ LCD. Too bad it didn't work. It wasn't because I had damaged it. The LCD originally didn't work. It had an awful display. I just wanted to know if it was possible.
The conclusion is that these parts are quite interchangeable. CCFL backlit LCDs generally use the same connectors for both the backlight and display. I am not sure about LED backlit LCDs, but it would be understandable that the manufacturers maintain some kind of uniformity. After all, they produce these LCDs for all the laptop manufacturers.
\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

R50p LCD panel compatible with a T42p?

I found a cheap R50p (1833-BU4) and I noticed it has the same 15" UXGA LCD panel number as my T42p (2373-Q1G) = 92P6683
I wanted to get it; to have some kind of backup on the LCD panel for my T42p, and it would be a lot cheaper instead of buying such lcd panel off ebay or some webshop.
My question is, can the panel from the R50p be swapped into the T42p without much problems? Would it fit the lid? Are any of the the cable/connectors mabe different?
regards,
MrSnake
T42p 2373-Q1G (PM765, 2GB, 250 GB HDD, 15" UXGA(1600x1200), 128MB ATI FireGL T2)
T60p 8741-C4G (T7600 2.33GHz, 3GB, 320GB 7k2 rpm, 15.4" 1680x1050, 256MB ATI FireGL V5250)
R50p 1833-BU4PM1.7GHz, 2GB RAM, 60GB 7200rpm HDD, 15 UXGA(1600x1200) TFT LCD, 128MB ATI FireGL T2

it's the same panel. they should swap over like legos.
ThinkStation C20
ThinkPad X1C · X220 · X60T · s30 · 600

Are T4X0s lcd panels a complete fail?

At first we had the "vertical band" in our displays:
http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/t410s-vertical-band-in-my-LCD/td-p/245040 (12 pages)
And now, people are coming up with bright spots on their displays. Some of the users already replaced their displays before due to the "vertical band"!
http://forums.lenovo.com/t5/T4-T5-und-neuere-T-Serie/T410s-Wei%C3%9Fe-Flecken-auf-dem-Display/td-p/4... (german)
I know those T4X0s series ThinkPads are thin as hell. But they break much too often. Lenovo has to find a solution for this. A friend owns his T410s for 5 months now and it's the second time he has to carry in his ThinkPad due to display issues.
Just wondering, when the first thread with desperate T420s owners will emerge... Is this really such a hopeless situation?

My T400 has had a bright spot since about the first week, so issues might not just be with T4x0s. I haven't had a chance to ship it back yet to have it fixed (ship it as it is under 3yr warranty) as the machine is in constant use.
While my T420 was being worked on recently (on-site service) I asked the tech about display issues. He also services Sony and other models. According to the tech, he sees display problems more often in other brands of laptops. He said that it generally happens to students or other highly mobile people, and they notice it after the machine is removed from a backpack or other bag. He finds these odd as the lcd panel will be spiderwebbed or have other issues but the glass/ plastic in front of the panel will have no damage. He blames the trend of thin & floppy displays for these issues.
When asking for help, post your question in the forum. Remember to include your system type, model number and OS. Do not post your serial number.
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My TPs: Twist 2HU: i5-3317U Win 8 Pro, 4GB RAM 250GB Samsung 840 | T420 4177CTO: i5-2520M, HD+, Win 7 Pro x64, 8GB RAM, Optimus, 160GB Intel 320 SSD, Intel 6300 WiFi, BT 3.0 | T400 2764CTO: P8700, WXGA, Win 7 Ult x64, AMD 3470, 8GB RAM, 64GB Samsung SSD, BT, Intel 5300 WiFi | A20m 14.1" PIII 500 (retired). Monitors: 2x Dell U2211h IPS 100% sRGB calibrated w/ Spyder3.

LENOVO S300 LAPTOP LCD PANEL MANUFACTURING DEFECT ISSUE-REQUEST FOR DOA AS LAPTOP IS JUST 6 DAYS OLD

Dear Lenovo service team,
This is to inform you that I have purchased a Lenovo laptop from Kolkata dealer called Balaji solutions ltd.Bill no E02PSI120xxxxx Date of purchase is 27/02/2013 @ 7.30 pm Model no Lenovo s300,Sr no: xxxxxxxx.
As it is a dos machine windows was not installed there after purchasing the laptop i have installed the software on 2.03.2013and i saw that a line wave is coming on my LCD screen.and i have called to customercare @ 180030029929 and one of your executive has told me that it is a issue of software not of the laptop,he suggest me to install the software once again .then i have installed the software once again but the same problem was there after that on 5/03/2012 i go to the dealer and told my problem and they said they cant change the laptop and suggested me to go to service centre today i go to service centre at DIGITAL CARE PVT LTD. and one of the engineer named Mr t has checked the laptop and told me" it is a problem of LCD panel and it is a manufacturing defect".The LCD have to change . The problem is a manufacturing defect then why should i repair it????.The laptop is just 6 days old and why i would take a repaired one?? Either you people replace the laptop from your end or make it a DOA that i can change it from dealer end or suggest the dealer to replace it. i have spend 30,700 rs for a new one and if it comes a manufacturing defect then you people are liable to replace it out.
Request you please solve this issue as soon as possible. I will not repair it as it has a manufacturing defect it if will use it for 6-7 month i will think to repair but i will not take a repair one as it is just 6 days old and it is a manufacturing fault.
Please reply soon for this issue or suggest the dealer to replace or make it a DOA from your end.
CASE ID: 42706xxxxx
SR.NO OF LENOVO S300: xxxxxxxx
DATE OF PURCHASE: 27/2/2013
BILL NO: E02PSI120xxxxx
DEALERS NAME: BALAJI SOLUTIONS LTD
Regards,
Sudipta kar
Moderator Note; s/n and information which should not be posted openly edited for member's own protection

Can you take a photo of the damage? Once before I saw an LCD that arrived truly internally cracked. The ink was in a perfect circle, writing off any user fault.
In the worst case situation, it might be worthwhile to call Lenovo and purchase a new screen. If you purchase one through them, you can get warranty support for the new screen. I realize that is a terrible alternative, as you should not have to invest more money, but it is the cheapest route to get a functioning LCD.
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Tap that kudos button if I helped ^^
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LCD panel problem 2009 13" mbp

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