Lenovo Refuses to mail me two screws!

Hello all,
I recently purchased a Lenovo G770 Laptop. It wouldn't boot, and gave me the error that there was no boot disk. I checked and the hard drive slipped loose since they forgot to screw it into the motherboard. I called Lenovo and they reefused to just mail me the screws. They stated that they have to wipe my hard drive to verify that it is not a software issue and that it would take 7-10 business days and that I would have to pay one way shipping since I bought an Essential Line Laptop instead of a Think-line laptop. They then said that they don't know what screw I would need. I looked at the repair manual and saw that I needed two "M2.5 x 4mm, flat-head, nylok-coated black Screws." Please help. If anyone has these screws or knows where to buy them, please let me know. Fry's, Micro Center and Radio Shack all do not carry them.
Thanks,
Mike

Solved my own issue for $5.26 on ebay: http://www.ebay.com/itm/400278161027?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649

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First.. Lenovo Return Policy:
I had ordered an E420, and by mistake in that I responded to an email advertisement while at work, and rushed through the online order (bad mistake).
When I received the E420, I didn't like the LCD or keyboard at all... and was really disappointed. While researching other customer experiences, I assumed Lenovo basically had an "all sales final" policy for Canadian Customers.
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Within hours of opening the T520, I noticed the upper cursor key was not working. Not very good for a brand new laptop... a bit disappointing.
I called lenovo the next morning, and she apologized for the issue, and said she'd send me another keyboard asap... and the instructions. This was ok, since repairing PC's and laptops is a skill I have. The keyboard came the next day.... and I replaced it.. all good.
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Called Lenovo support, he had me pull battery, press the power button with no power sources connected (he said it drained any capacitors), reset bios to system defaults... reboot a few times... still no bluetooth.
He suggested I re-seat the bluetooth daughter card. While I felt comfortable with this, I was surprised Lenovo Support would suggest this, because I am sure many or most customers would not have this expertise to open a laptop without doing some sort of damage. That being said, Lenovo does have a Hardware Maintenance Guide that explains step by step procedures for replacement of parts on the T520.
I didn't do this while on the phone with him, but after going through the troubleshooting, he said a box would come to my door, and I'd have to ship my laptop away for a week or so to have it fixed.
I expressed my unhappyness with this idea as UPS/Lenovo just delivered the Laptop to my door and a week had not even passed, and I have to do without it for a week or ???.
I said, this is why purchasing a laptop online can be a huge drawback... had I purchased from "Best Buy" I could go exchange it over the counter in a few hours.
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I personally don't trust "Repair Depots" by default. They scratch laptops, they leave screws out, they mark the plastic edges when separating the covers, bezels, etc because they use metal screwdrivers or are not careful when doing so.
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Do a malware check with some malware scanning programs on the Windows computer.<br />
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Lenovo Refuses to mail me two screws!

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